Behavioral Health Intake Coordinator

CHI St. Vincent, a regional health network serving Arkansas, is part of CommonSpirit Health. We have served Arkansas since 1888 with a history of many firsts. Together with more than 4500 coworkers, 1000 medical staff and 500 volunteers we consistently receive praise for care advancements. CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health in 2019. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community. CHI St. Vincent provides you with the same level of care you provide to others. We care about our team member well-being and offer benefits that complement and support your work/life balance.

As our Behavioral Health Coordinator, you will play a crucial role in ensuring patients and their families feel supported and informed throughout their clinic experience. You will collaborate effectively with a multidisciplinary team to facilitate the delivery of impactful and comprehensive treatment plans for our patients.

Every day you will cultivate trust through dedicated advocacy, unwavering support, and comprehensive education for your patients and their families. Your empathy and patience will be the cornerstone of your success as you guide individuals through particularly vulnerable periods in their lives.

To be successful in this role, you must possess exceptional communication and interpersonal skills to build trust and rapport with patients and their families. This foundation will be crucial for creating a supportive environment where patients feel heard and understood.

• Communication and documentation
• Receives and documents information on new and current patients via telephone and fax machine from physicians and hospital staff.
• Conducts telephone interviews to obtain patient information from referral source.
• Establishes rapport with new physicians and obtains physician’s UPIN number.
• Coordinates activities with RN, obtains guidance when indicated.
• When necessary, coordinate patient placement at other Behavioral Health providers.

Required

• High School Graduate General Studies and Experience in the admissions intake process, MD referral, and insurance verification, upon hire or
• High School GED General Studies
• 1 year experience in the admissions intake process, MD referral, and insurance verification, upon hire
• Basic Life Support - CPR, within 30 Days

Preferred

• Bachelors Other Psychology, Social Work, Business or Allied Health, upon hire