Billing Rep I

Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.

As our Billing Rep, you will help our patients and providers streamline the billing and insurance process so they can focus on patient care and financial well-being.

Every day you will review and process patient accounts, insurance claims, and payment postings. You will be expected to ensure accurate and timely billing, follow up on denied claims, and maintain patient confidentiality.

To be successful in this role, you must have strong attention to detail, knowledge of medical billing and coding, and experience with healthcare insurance.

• Demonstrate a solid basic understanding of your role as an Accounts Receivable Representative I:
  • Read & interpret invoice details
  • Patient registration in IDX
  • Rejection posting in IDX
  • Knowledge of medical records systems
  • Ability to navigate Insurance payor web sites
  • Read & interpret EOB's from various insurance carriers
  • FSC knowledge
  • Rules of FSC Flipping
  • Rules of Charge Corrections
• Ability to manage multiple expectations, tasks and deadlines effectively.
• Timely review of electronic communication to stay informed of changes that affect your position.
• Research and analyze account to determine appropriate action(s) to be taken.
• Ability to independently research and resolve entry level issues with available resources and tools.
• Ability to accurately interpret entry level information received from a payor and document in a manor that is clear to others.

• High School Diploma or GED
• 2 years experience working in healthcare Rev Cycle or a Professional Medical Office
• Knowledge of physician billing regulations.
• Understanding of professional claims and billing procedures.
• Knowledge of Federal and State regulations applicable to Government and Insurance Collections.
• Excellent written and verbal communication skills.
• Working knowledge of computers and demonstrated proficiency in using e-mail systems, Internet and MS office software applications with emphasis in Word and Excel.

Preferred Qualifications: 

• 3 years experience working in healthcare Rev Cycle or a Professional Medical Office
• 1 year experience with IDX Practice management system and Cerner EHR
• Knowledge of Google Suite