Surgery Procedure Coordinator

Hello humankindness Dignity Health Medical Group is the employed physician group of Dignity Health Arizona. Dignity Health Medical Group (DHMG) employs approximately 400 providers and 1200 support staff that cover a wide variety of specialties. The medical group has had tremendous success over the past few years and now provides more than 73 subspecialty services. The physicians provide clinical services in their areas of specialty and many serve in pivotal academic, research and leadership roles. DHMG is also heavily involved in preparing tomorrow's healthcare providers. DHMG has 84 medical school students and approximately 200 residents and fellows throughout the 25 academic programs. Clinical services are complemented with translational and bench research to augment medical education for residents and students. The mission of Dignity Health Medical Group is consistent with Dignity Health's mission and St. Joseph's guiding principles with a focus on innovative clinical care and the pursuit of excellence through scholarly activities. As part of the Dignity Health hospital system, DHMG has full access to the staff and all facilities on our hospital campuses. This unique relationship with our hospital allows Dignity Health Medical Group to provide its patients with state-of-the-art patient services including care of the poor and disenfranchised. Look for us on Facebook and follow us on Twitter. For the health of our community ... we are proud to announce that we are a tobacco-free campus

As our Surgery Procedure Coordinator, you will be a central pivot, orchestrating seamless and efficient surgical procedures while ensuring comprehensive patient support.

Every day, you will meticulously coordinate schedules for physicians, ORs, anesthesiologists, equipment, and staff per physician recommendations. You'll act as a critical liaison, communicating with all parties, distributing pre/post-op information, and expertly managing financial/insurance details to secure prior authorizations.

To be successful in this role, you will possess exceptional organizational skills, attention to detail, and a deep understanding of surgical workflows. Your ability to anticipate needs and provide proactive support will be paramount.

• Coordinate operating rooms, equipment, anesthesia, pre-op labs and imaging, authorizations, and physician schedule for surgeries.
• Act as a liaison between the patient, provider/referring physician, primary care physician, and other parties involved in the surgery/procedure to include distribution of pre and post-operative information to the patient.
• Gather and record financial and insurance information and ensure authorizations are obtained prior to the procedure/surgery.
• Complete full patient registration in IDX when registering new patients. Ensure all patient information is updated and current when following up/interacting with patient. Verify insurance eligibility and/or benefits.
• Uses IDX system according to policy & procedure, including patient registration, scheduling appointments, template oversight (as applicable), printing forms and schedules, posting payments and charge reconciliation, and reporting any issues with system. Effectively utilizes IDX downtime procedures as needed.
• Provides additional clinic support as needed to ensure clinic is running effectively and productivity measures are met.

MINIMUM

• High School Graduate or GED
• One year related experience
• Familiarity with operating room scheduling processes is critical
• Ability to effectively interact with insurance carriers 

PREFERRED

• College level business coursework
• Three years related experience
• Bi-lingual Spanish
• Previous office experience
• Clinical Medical Assistant