Sr Patient Logistics Coordinator

Hello humankindness

Located conveniently in the heart of Phoenix, Arizona,St. Joseph's Hospital and Medical Center is a 571-bed, not-for-profit hospital that provides a wide range of health, social and support services. Founded in 1895 by the Sisters of Mercy, St. Joseph's was the first hospital in the Phoenix area. More than 125 years later, St. Joseph's remains dedicated to its mission of caring for the poor and underserved. We are extremely proud to be a nationally recognized center for quality quaternary care, medical education and research. St. Joseph's includes the internationally renowned Barrow Neurological Institute, Norton Thoracic Institute, Cancer Center at St. Joseph's, Ivy Brain Tumor Center, and St. Joseph's Level I Trauma Center (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics, neuro-rehabilitation, orthopedics, and other medical services. St. Joseph’s is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day, approximately 20 percent of the hospital’s patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph’s. U.S News & World Report routinely ranks St. Joseph's among the top hospitals in the United States for neurology and neurosurgery. In addition, St. Joseph's boasts the Creighton University School of Medicine at St. Joseph's, and a strategic alliance with Phoenix Children's Hospital. St. Joseph's is consistently named an outstanding place to work and one of Arizona's healthiest employers. Come grow your career with one of Arizona's Most Admired Companies. Look for us on Facebookand follow us on Twitter. For the health of our community ... we are proud to be a tobacco-free campus.

As our Sr. Patient Logistics Coordinator, you will be responsible for providing and coordinating care to patients, providers, care team members, and organizational leaders, utilizing critical thinking and problem-solving skills.

Every day, you will collaborate with other members of the Clinical Command Center team, delivering effective and appropriate care within a safe and confidential environment. You will be accountable for advancing personal and professional development that supports care innovation. Possessing excellent communication skills, you will maintain an overall understanding of continuum of care needs and patient experience outcomes. You will effectively and efficiently identify needs of the patient and care team members, guiding resources to the right functional role or performing appropriate roles/workflows to progress patients through the care continuum.

To be successful in this role, you will possess extensive experience in patient care coordination, logistics, or a command center environment within healthcare. You will demonstrate exceptional critical thinking, problem-solving, and communication skills, capable of navigating complex patient journeys and collaborating effectively with diverse stakeholders.

• Inputs accurate clinical documentation.
• Onboards new staff members and provide support to transfer center staff.
• Collaborate with site ECMO coordinators across the division to ensure timely access to care for the most crucial population.
• Coordinate services provided to external patterns such as radiology, laboratory testing, endo and services not offered at the referring external partner.
• Facilitate emergent transfer requests such as Trauma, Strokes & STEMIs.
• Assist in activation of emergent teams across the division for incoming critically ill/time sensetive patients.

Required

• High School Graduate General Studies or equivalent combination ofexperience/education.
• At least one (1) year as a staffing coordinator or admitting or patient placement in a hospital or health carerelated setting and
• Knowledgeable  in medical terminology and previous background in a hospital or health care setting