Transplant Financial Coordinator

Hello humankindness Located conveniently in the heart of Phoenix, Arizona,St. Joseph's Hospital and Medical Center is a 571-bed, not-for-profit hospital that provides a wide range of health, social and support services. Founded in 1895 by the Sisters of Mercy, St. Joseph's was the first hospital in the Phoenix area. More than 125 years later, St. Joseph's remains dedicated to its mission of caring for the poor and underserved. We are extremely proud to be a nationally recognized center for quality quaternary care, medical education and research. St. Joseph's includes the internationally renowned Barrow Neurological Institute, Norton Thoracic Institute, Cancer Center at St. Joseph's, Ivy Brain Tumor Center, and St. Joseph's Level I Trauma Center (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics, neuro-rehabilitation, orthopedics, and other medical services. St. Joseph’s is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day, approximately 20 percent of the hospital’s patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph’s. U.S News & World Report routinely ranks St. Joseph's among the top hospitals in the United States for neurology and neurosurgery. In addition, St. Joseph's boasts the Creighton University School of Medicine at St. Joseph's, and a strategic alliance with Phoenix Children's Hospital. St. Joseph's is consistently named an outstanding place to work and one of Arizona's healthiest employers. Come grow your career with one of Arizona's Most Admired Companies. Look for us on Facebook and follow us on Twitter. For the health of our community ... we are proud to be a tobacco-free campus.

As our Transplant Financial Counselor, you will be an essential member of the transplant team, coordinating financial resources for Transplant and/or VAD patients. Your role ensures financial readiness and continuity of care for patients and their families.

Every day you will work with patients/families to coordinate financial resources from evaluation through post-transplant care. You'll answer insurance questions, provide multidisciplinary recommendations on financial candidacy, and adhere to departmental policies for charges and Medicare Cost Report. You will establish financial expectations for patients/guarantors, ensuring accurate information for efficient account processing.

To be successful, you will demonstrate strong financial counseling expertise, exceptional communication, and meticulous attention to detail regarding insurance and cost reporting. A deep understanding of transplant financial requirements, collaborative teamwork, and a compassionate approach to patient support are essential.

• As a member of the Transplant Team acts as the primary point person to screen patients for transplant eligibility by thorough review and verification of medical and pharmacy benefits
• Verifies medical coverage, pharmacy benefit coverage
• Conducts extensive review of the patients ability to cover transplant expenses that may possibly fall outside of insurance coverage such as
• Outpatient prescription drug coverage, organ acquisition, post transplant clinic visits, travel and housing during the transplant period
• Consults with patients and families to assess and clarifies support systems and provide information on specific financial responsibilities required for all aspects of care for lung transplant from evaluation through post transplant
• Maintain a detailed database/information of transplant patients

MINIMUM

• High School Graduate or GED
• Two years of related experience
• Strong computer skills

PREFERRED

• Associates degree
• Five years of related experience