IT Associate Software Engineer

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

Job Summary / Purpose

The Associate Software Engineer strives to improve the user experience by implementing and/or enhancing applications. They perform application build and configuration management functions or work directly with Software Development engineers by writing technical specification documents for development, perform testing, and/or perform configuration management for the implementation, enhance or upgrade solutions on premise or in a cloud hosted environment. The Associate Software Engineer acts as a subject matter expert in design, configuration and building one or more technologies of low to moderate complexity. The Associate Software Engineer may document and describe processes and procedures relating to the solution and transition operational support to Technical Analysts.

Job Responsibilities

• Designs, configures, tests, implements, and maintains solutions with limited direction.
• Responsible for delivering project assignments of low to medium complexity which includes application design, and configuration build. Interacts with the customer user community in a courteous and professional manner to secure business requirements; perform technical requirements translation to meet business objectives.
• Participates in the Product Release management functions which may include developing test plans, performing test plans, facilitating with end user for end user acceptance testing and may develop application validation scripts for ongoing operations team.
• May be responsible for taking on-call on a regular basis
• Interacts with business teams to develop application requirements and installation plans.
• Contribute to and maintain a thorough understanding of application standards, policies, and procedures and
• Participates in ensuring transition to operations functions have occurred to Technical Analysts resources for successful ongoing operational support.
• May participate in peer reviews of single facility or application focused configuration work to ensure it aligns to the business and technical requirements.
• Participates in application management activities for a single functional area to achieve project objectives.
• Participates in product lifecycle management, end user enhancement requests of low to moderate complexity, and technical aspects of the modules/applications that are assigned.
• Provides administrative, application configuration, performs unit and integration testing for small to medium complex projects) or functional areas of larger projects or programs.
• Researches and recommends appropriate application management best practices, and tools.
• Responds to end user problems and develops/maintains strong, positive working relationships with the end user community.
• Assists in documenting business and system processes and procedures through the use of industry standard process flow and flow charting techniques.
• Assists in developing training materials and training users on system functionality.
• May participates in Application feasibility and selection processes.
• Participates in determining and designing system specifications, standards, and configuration.
• Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, solution configuration and design.
• Protects the organization by keeping information confidential and safe.
• May be pulled into highly complex high severity issue management in rare situations.

• Bachelors or equivalent knowledge and skills obtained through a combination of education, training, and experience in a Healthcare environment.
• 0-2 years experience working in IT as an Application Systems Analyst or Technical analyst type role.
• 2 or more years experience application support, implementation or development experience with applications in a hospital or medical related industry.
• Experience working with project life cycle or project management methodologies.