Clinic Office Coordinator

Since 1885, CHI St. Alexius Health has been dedicated to leading health care in this region by enriching the lives of patients through the highest quality of care. We seek to continue our tradition of success and innovation with individuals dedicated to delivering the highest level of expertise and quality. Together we can continue to grow and support the legacy of CHI St. Alexius Health for many years to come.

CHI St. Alexius Health is a regional health network with a tertiary hospital in Bismarck, the system also consists of critical access hospitals (CAHs) in Carrington, Dickinson, Devils Lake, Garrison, Turtle Lake, Washburn and Williston and numerous clinics and outpatient services.  CHI St. Alexius Health manages four CAHs in North Dakota - Elgin, Linton, and Wishek, as well as Mobridge Regional Medical Center in Mobridge, S.D. CHI St. Alexius Health offers a comprehensive line of inpatient and outpatient medical services, including: a Level II Trauma Center, primary and specialty physician clinics, home health and hospice services, durable medical equipment services, a fitness and human performance center and ancillary services throughout western and central North Dakota.

CHI St. Alexius Health is part of CommonSpirit Health, a nonprofit, Catholic health system dedicated to advancing health for all people. It was created in February 2019 through the alignment of Catholic Health Initiatives and Dignity Health. CommonSpirit Health is committed to creating healthier communities, delivering exceptional patient care, and ensuring every person has access to quality health care.

Position acts as a lead for all secretarial, receptionist and clerical positions in the department. Cordially greets and receives guests, ascertains their needs and appropriately directs visitors and callers. Answers the telephone, schedules office appointments for all patients and maintains patient charts. Responsible for scanning and indexing patient charts. Assists the patient accounting/billing department personnel with any behavioral health clinic billing issues. Completes daily audits of charges to ensure accuracy and completion of all charge entries. Provides assistance with random chart audits to ensure all necessary documentation is completed. 

Courteously answers the phone and takes accurate messages; answers routine questions regarding departmental policies and procedures according to guidelines; receives hospital clients, ascertains needs and directs guests appropriately.
Makes up charts, maintains and updates files including but not limited to the completion of all scanning and indexing needs for the mental health services clinic.
Sets a high standard of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks; self-imposes standards of excellence rather than having standards imposed.
Contributes to the financial success of the department. Effectively manages one’s time and resources to ensure that work is completed efficiently. Provides assistance to clinic billing/coding specialists as needed in order to complete billing in an accurate manner.
Assimilates and applies new job-related information in a timely manner.
Complies with all applicable statutes, rules, and regulations, policies and procedures, and the Corporate Ethics Program.
Willingly performs other related duties as assigned or requested.

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Required: High School Diploma

Preferred Education/Experience: Preferred experience in a healthcare organization.