Director Quality & Patient Safety Officer

Penrose - St. Francis Health Services is a full-service, 712-bed acute care provider in Colorado Springs comprising Penrose Hospital, St. Francis Hospital and St. Francis Hospital - Interquest. Penrose Hospital serves as the anchor hospital of Penrose-St. Francis Health Services with 300-licensed beds and the ability to provide tertiary (high tech) medical-surgical services with an emphasis on elective and outpatient care. Established in 1890, Penrose Hospital has grown to become a major health treatment and referral center, specializing in cancer care, cardiac care, emergency trauma care and physical rehabilitation. It's an incredible time to join us as we are a proud Magnet Hospital with designation from the American Nurses Credentialing Center (ANCC) for superior quality in nursing care. With more than 300 days of annual sunshine, mild winters and easy-to-access recreational areas like Pikes Peak, Garden of the Gods and some of Colorado's top destination resorts, you will enjoy an incredible lifestyle while having the career you've always wanted.

Qualified external applicants are eligible for a $10,000 sign-on bonus!*

Depending on your location, you may be eligible for up to $10,000 in relocation assistance!

As a Director of Quality and Patient Safety at Penrose Hospital,  now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health, you’ll be essential to improving quality and maintaining patient safety.

No two days in are ever the same. You’re a multitasker who can react quickly as you’ll prioritize quality and safety needs based on their necessity. As part of our quality team, you’ll partner with an experienced clinical team to deliver compassionate care to our patients by performing IV starts, foley catheter insertions, or aiding providers with chest tube insertions. 

To thrive as a Director of Quality and Patient Safety, you should exhibit teamwork, professionalism, critical thinking skills, and a willingness to take on additional projects such as patient experience initiatives. More than anything, you should be energetic and motivated to provide quality care to all of our patients, maintaining their dignity at every step. 

• Functions as the entity specific or medical group Patient Safety Officer (PSO) – and is available to serve as the entity expert on quality or patient safety related issues. Has knowledge of resources to access to assist when needed.
• Oversees and coordinates all intradepartmental and interdepartmental services of Quality and Patient Safety.
• Develops, facilitates, and manages the entity specific or medical group annual QAPI plan, and maintains a quality reporting structure in accordance with the QAPI plan, regulatory requirements, and operating or medical group processes.
• Integrates and aligns quality work and processes which may include corporate and/or enterprise efforts.
• Collaborates and supports the process of developing, approving, and aligning policies and procedures for the entity and enterprise.
• Develops a mechanism for the internal communication of patient safety and quality information.
• Provides direction, coaching and support for all supervised associates to maintain their assigned job responsibilities.
  
  

In addition to bringing humankindness to the workplace each day, qualified candidates will need the following:

Required

• Bachelor Degree required. 
• 5 years' experience in a clinical healthcare environment with a focus on quality and safety.
• Two years leadership experience.
• Experience in clinical operations, performance improvement regulatory compliance, patient safety (including HRO concepts), and data analysis.
• Excellent communication, problem-solving, statistical and analytical abilities.
• Strong PC skills and knowledge.
• Strong presentation and facilitation skills.
• Certified Professional in Health Care Quality OR Certified Professional in Patient Safety - required at time of hire or within 6 months.

Preferred

• Master Degeree
• Six Sigma or LEAN experience

Physical Requirements - Sedentary work - prolonged periods of sitting and exert up to 10 lbs. force occasionally