Patient Access Representative

For more than 135 years, St. Mary-Corwin has cared for the people of Pueblo and the surrounding southern Colorado communities. Driven by a commitment to Pueblo and our healing ministry, St. Mary- Corwin is focused on its core areas of clinical strength: cancer care and orthopedic services. This concentration enables St. Mary-Corwin to serve the southern Colorado region with high quality, high value care for generations to come. Residents of Pueblo enjoy a moderate cost of living within this modern, mid-sized community while experiencing everything great about life in Colorado, including world- class nearby outdoor recreation, thriving local arts and culture, numerous parks, festivals and much more.

As "the champion of first impressions" our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change.

You’ll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers. In this Patient Access Representative role you will: 

• Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors.
• Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system.
• Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service.
• Serve as a mentor to new associates and assist in new employee orientation.

In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:

• Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred.
• Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.
• High School diploma required

Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)