Receptionist

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

As a Receptionist, you'll be the warm and welcoming face of our organization, ensuring every patient's journey begins and proceeds with comfort and efficiency.

Your daily impact will involve expertly managing patient reception, coordinating essential administrative tasks, and leveraging technology to ensure seamless operations. You'll skillfully guide diverse patient populations, providing thoughtful assistance and ensuring they feel at ease and fully understand their care instructions.

To excel in this vital role, you'll bring exceptional interpersonal skills, a strong command of technology, and genuine compassion for patient well-being. Your adaptable and patient approach will be key in facilitating a positive and supportive experience for everyone who walks through our doors.

• Maintains the schedule providing necessary information to patients and physicians.
• Provides high level of hospitality and customer service by greeting and directing visitors, responding to inquiries of internal and external customers and generally performing as front face of organization.
• Coordinates incoming/outgoing mail and delivery services, which may include mail processing/sorting, coordination of special deliveries with other office staff, and/or vendor account administration.
• Performs Front Desk file maintenance/retention, policy and procedure documentation and maintenance, and conducts training for back-up coverage.
• Distributes communications specific to local office/facility; maintains directories; and acts as local point of contact for employee activities.

Student Loan Repayment Program offered!

Preferred

• High School Diploma or GED
• One year of customer service, clerical or business-related experience.