Locum Traveler Network Program Manager

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

Job Summary / Purpose

Reporting to the System Manager, the Program Manager will be responsible for the full recruitment cycle of physicians and advanced care providers, encompassing compensation discussions, collaboration with legal and compensation teams, credentialing, travel arrangements, and meticulous attention to all assignment details. This national role oversees the operational tasks to ensure that activities are carried out in accordance with established specifications, schedules and budget to drive and improve quality, financial performance that align with CommonSpirit's mission, core values and standard of conduct under the Locum and Traveler Network program. This includes the implementation of strategies developed to improve the use of physicians and advanced practice providers at our facilities. This position will provide transactional support to a group of providers contracted under CommonSpirit Locum and Traveler Network, engage with potential providers, develop strong professional relationships, drive consistent interaction with current and future providers, and manage the operational process and tasks associated with the established structure.

• Engaging with potential physicians and advanced practice providers, implementation of strategy, contracting support, management of provider’s schedule, interaction with CommonSpirit facilities, outside vendors and developing professional relationships with key stakeholders. Implementation of program goals, metrics and strategies for the development and enhancement of our internally contracted physicians and advanced practice providers. Coordination and implementation of new methodologies for managing internal provider strategies and other innovative designs. Ensure a systematic coordinated effort for the management of locum and traveler providers. Fosters an environment of collaboration with a positive team culture, encourages participation and is a supporter of all members of the team. Manages a speciality profile of physicians and advanced care providers working through the Locum and Traveler Network. Works closely and collaborates with legal, finance, compensation and risk management departments.
• Managing the entire lifecycle of physician and APP provider recruitment, from sourcing candidates to facilitating interviews, managing expectations from the referring facility and compensation negotiations.
• Responsible for all communications with assigned LTN providers from scheduling, credentialing support, travel, invoicing and payment.
• Hospital, market and region meetings, to provide information on current locum and traveler staffing and most importantly solutions to ongoing staffing issues and the reduction on dependency of locum staffing through external agencies.
• Responsible for supporting a group of providers in the Physician Enterprise internal traveler physicians and advanced practice provider network including but not limited to working with provider pay, ensuring all travel arrangements are completed for each provider, provider onboarding and introductions to key stakeholders for each assignment site, and ensuring a smooth transition.
• Identifies and assesses performance improvement opportunities that contribute to the overall strategy of the department. Responsible for interacting with key stakeholders to identify physicians and advanced practice providers that would align with the goals of our internal locum company. Participates or leads meetings with key stakeholders at our facilities and/or providers associated with our internal traveler program. The meetings will align with all goals and strategies. Meet all deadlines, prioritize projects and have the flexibility to re-evaluate and reprioritize as needed. Identifies, assesses and provides feedback and support to all projects.

Required Experience

• Bachelors Other or 4-6 years Equivalent of (5) years of healthcare or project management experience in lieu of degree, upon hire.
• 7-9 years Minimum of 7 years of experience in healthcare or provider staffing..
• 4-6 years Minimum of 5 years of demonstrated relationship management skills, with internal and/or external partners working in the healthcare or in the staffing industry. 
• Experience leading and being part of a team environment with shared goals that are measurable.