Manager Patient Safety

Requisition ID
2026-463111
Department
Risk Management
Hours / Pay Period
80
Shift
Day
Standard Hours
Monday - Friday (8:00 AM - 5:00 PM)
Location
CA-GLENDALE
Posted Pay Range
$54.52 - $81.10 /hour
Company Name
Glendale Memorial Hospital and Health
Telecommute
No

Where You’ll Work

Founded in 1926, Dignity Health - Glendale Memorial Hospital and Health Center is a 334-bed, acute care, nonprofit hospital. Serving over 70,000 patients annually, the hospital offers a full complement of services including a Level III NICU, heart care, wound care and surgical services. Additionally, Glendale Memorial Hospital has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation. It is a Joint Commission-certified Thrombectomy-Capable Stroke Center and a SRC Center of Excellence for Robotic Surgery and Colorectal Surgery.

One Community. One Mission. One California.

Job Summary and Responsibilities

Our ideal candidate will be a Registered Nurse (RN) with experience in patient safety and risk management for a general acute-care Hospital.
 
As our Manager of Patient Safety and Risk at Glendale Memorial Hospital and Health Center, you will oversee the facility's Patient Safety Program, including the Patient Safety Plan requirements for the collection, analysis and reporting of events and patient safety data, investigation of events and near misses, and will ensure all accreditation and regulatory requirements for patient safety are fully met.  You will participate in system office initiatives and programs to mitigate identified risks which result in reduced costs, reduced adverse patient outcomes, and safer patient care. You will also coordinate claim team requests and collaborate with other key stakeholders to implement learnings from claims, and spearhead the the coordination of all legal documents related to hospital liability.
 

If you are committed to social justice, health equity, and prepared to work for a health system delivering care in new, innovative ways, you belong with us.

 

Benefits and offerings for this position include (plus much more!):

  • Relocation assistance.
  • Annual performance-based bonus program.
  • Annual employer contribution to retirement program (no employee contribution needed).
  • Medical benefits for the employee at no payroll deduction.
  • 29 days PTO accrued annually.

Job Requirements

Required Education and Experience: 
  • Bachelor's degree required, or five (5) years of related job or industry experience in lieu of degree.
  • Minimum of three (3) years of risk management, patient safety and/or other related professional experience and a minimum of two (2) years of experience managing/supervising employees and/or vendors required.

Required Special Skills and Training: 

  • Experience with the event reporting process, root cause analyses, and event investigation/review.
  • Experience with patient compliant/grievance investigations and prompt resolution.
  • Knowledge of the risks faced by patients in a healthcare environment, and the ability to take steps to reduce these risks.
  • Familiar with all legal documents related to hospital liability, including management of subpoenas, Summaries and Complaints and other related activities.
  • Knowledge of federal, state and local healthcare related laws and regulations; ability to comply with these in healthcare practices and activities.
  • Knowledge of the risks faced by patients in a healthcare environment, and the ability to take steps to reduce these risks.
  • Experience with risk and the implementation of HPI and cause analysis.
  • Strong professional, organizational and interpersonal skills for working with teams, physicians, committees and senior management.
  • Excellent communication skills (oral and written), presentation style, including the ability to concisely present data to leaders, clinicians and staff at all levels of the organization.

Preferred Qualifications: 

  • Licensure as a Registered Nurse (RN).

 

 

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