Payment Rep II

Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.

As our Payment Rep, under the direction of the A/R Billing Supervisor, you will be responsible for the timely and accurate posting of all incoming funds. Your precision is critical to our financial operations and patient account management.

Every day, you will meticulously post payments to the correct patient accounts or designated unidentified accounts, consistently adhering to our mission and philosophy. You will ensure that all financial transactions are processed with accuracy and efficiency, directly contributing to our revenue cycle integrity.

To be successful in this role, you will possess exceptional attention to detail, a strong aptitude for accurate data entry, and a commitment to maintaining the highest standards of financial record-keeping. Your ability to work efficiently and precisely under supervision will be essential for our billing operations.

• Daily posting of manual and electronic payments within GECB.
• Reconcile all completed batches to the bank deposit.
• Post denials/adjustments from zero pay EOB's/ERAS.
• Research and post credit card payments received via third party vendor or through the mail.
• Process credit card transactions received directly from patients through the credit card machine. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
• Process credit card refunds.

• High School Diploma or GED
• 1 year experience in a professional medical billing office
• Knowledge of contract adjustments, deductibles, denial types and other messages on third party documentation, including EOBs/ERAs
• High level of mathematical ability
• 10 key experience
• Effective communication and interpersonal skills
• Working knowledge of computers and demonstrated proficiency in using email systems, Internet and MS office software applications with emphasis in Word and Excel