Hospital President

CommonSpirit Health is a nonprofit, Catholic health system dedicated to advancing health for all people. It was created in February 2019 by Catholic Health Initiatives and Dignity Health. With its national office in Chicago and a team of over 150,000 employees and 25,000 physicians and advanced practice clinicians, CommonSpirit operates more than 2,000 care sites from clinics and hospitals to home-based care and virtual care services. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen -- both inside our hospitals and out in the community.

St. Luke's Health–Sugar Land Hospital offers the latest technology and treatments for residents of Fort Bend County and Southwest Houston. Our services range from heart care and neuroscience to robotic surgery. Our recently opened Family Birthing Center offers incomparable care and amenities in a spa-like environment to provide a VIP—Very Important Pregnancy—experience. Since 2008 our experienced doctors nurses and support staff have provided expert care to support our community.

As our Hospital President, you are the executive responsible for the daily operations of the assigned hospital facility and its joint ventures. You will be responsible for implementing the key strategies developed and approved by the Market President, initiatives from CommonSpirit Health (parent), and other directives and initiatives assigned by the President of the South Region.  In conjunction with other members of both the site and market leadership teams, the medical staff, service line leaders, and others, you ensure the hospital provides high quality patient care in a values-based environment.

Every day you will serve as a member of the Hospital Leadership Team and provide significant input into decisions impacting objectives, KPIs and goals of both the assigned medical center and market-wide strategies.  Key performance metrics (KPIs) of the culture include employee engagement, medical staff satisfaction, patient experience scores and other organizational metrics.  

Roles and responsibilities may be altered to accommodate changing business conditions and objectives as well as to tap into the skills and experience of its employees.  Accordingly, employees may be asked to perform duties that are outside the specific work that is listed.  It is not required that any position perform all duties listed, so long as primary responsibilities are consistent with the work as described.  Position reports to the Market President.

To be successful in this role, you must fulfill the following key job responsibilities:

1. Responsible for the development of a patient-centered culture consistent within the hospital's mission, vision and values.  An incumbent is expected to meet or exceed KPIs for goals related to:
   • Patient Quality standards and safety standards as measured by Leapfrog; 
   • Maintain high Patient Experience scores in alignment with CommonSpirit Health standards;
   • Sustainability of operations as measured by EBITDA margin percentage, 
   • Achieve exceptional Employee Engagement scores in alignment with CommonSpirit Health standards;
   • Other relevant metrics to drive organizational performance.  
2. Responsible for establishing and maintaining highly effective relations with the hospital medical staff.
3. Responsible for  evaluating and improving operations to ensure appropriate outcomes and attainment of key performance metrics and goals
4. Responsible for overseeing financial management of assigned medical centers, including monitoring budgets, productivity measures, revenue and expense management, and other internal controls to ensure defined targets and maximum performance measures are attained.
5. Responsible for recommending/overseeing capital improvements such as upgrading medical facilities, including construction/renovation of structures and purchase of new equipment
6. Responsible for partnering with various Strategic Service Lines on growth and expansion initiatives
7. Responsible for leading/implementing strategic plans, programs and projects to monitor, evaluate, integrate and improve overall medical center operations and quality of care in line with healthcare reform mandates and new organizational/delivery models.  
8. Effective performance requires a high degree of professionalism and the ability to interact collaboratively and effectively with a wide variety of internal and external stakeholders to increase the growth, visibility and financial viability of the hospital.  An incumbent exercises sound judgment, engenders positive relations, and projects a can-do attitude in leading action-oriented medical center management.

Key contacts include the Houston Market Leadership teams, members of the Hospital Professional Staff, community constituents, physicians and other healthcare professionals to gain acceptance of recommendations regarding new programs/systems/policies and financial/performance improvement opportunities.  An incumbent maintains close ties to all hospital and ambulatory departments, medical group stakeholders, and medical staff to ensure efficient, high quality, cost-effective and compliant operations, integration of operational/administration initiatives and achievement of key performance metrics. 

Required Education and Experience

• Master's Degree in healthcare administration, business administration, public health administration or related field
• Ten (10) years progressive executive leadership experience in an academic environment preferred.

Required Minimum Knowledge, Skills, Abilities and Training

• Excellent clinical and business skills 
• Management skills suitable for a complex tertiary level patient care setting
• Breadth of knowledge of all areas of patient care

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