Appointment Scheduler

From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.

As our Appointment Scheduler, you will be a vital link in our healthcare delivery system, responsible for coordinating patient care by expertly managing the scheduling of appointments, medical procedures, tests, and studies. Your role ensures that patients receive timely access to the care they need, contributing directly to an efficient and organized clinic environment. You'll work under general supervision to provide seamless scheduling support, acting as a crucial point of contact for patients seeking medical services.

Every day you will manage a high volume of phone calls, carefully scheduling a variety of patient appointments while conducting pre-certifications to confirm insurance coverage. You'll communicate essential information to patients regarding their appointments and necessary procedure instructions, meticulously collect accurate insurance and personal data, and may assist with collecting co-pays or co-insurance. Your diligent work helps to streamline the patient journey from initial contact through to treatment, ensuring clarity and convenience for every individual.

To be successful in this patient access specialist role, you will need at least two years of related experience in a fast-paced healthcare environment, demonstrating exceptional organizational skills and the ability to follow instructions precisely. Your strong communication abilities and commitment to compliance with all healthcare regulations and ethical standards are paramount. This medical scheduling professional opportunity requires someone who is adept at coordinating tasks, analyzing data, and maintaining the highest levels of professionalism and patient confidentiality, aligning with our mission to provide the healing presence of God through humankindness and efficient care

Required

• 2 years related experience in a healthcare environment