Clerk I X-ray

Mercy Medical Center Redding offers comprehensive health care to nearly 300,000 residents in a six-county region. It is one of only two Level II trauma centers, the only Level III Neonatal Intensive Care Unit (NICU) and the only Joint Commission-certified Advanced Thrombectomy-Capable Stroke Center north of Sacramento north of Sacramento. Mercy Medical Center Redding is a 266-bed regional medical center providing inpatient and outpatient services as well as specialized cardiovascular care, stroke care, orthopedics, neurological surgery, comprehensive cancer care, maternity care, and a robust robotic surgery program. In addition, the hospital’s network of care includes Mercy Home Health and Hospice and Dignity Health Connected Living. 

One Community. One Mission. One California 

As a Clerk, you will be the welcoming face and organizational hub of our clinic, ensuring a seamless and positive experience for every patient.

Every day, you will expertly manage patient registration and scheduling, efficiently process patient flow, address billing inquiries, and provide essential clerical support. You'll maintain strict confidentiality, handle financial transactions securely, and remain vigilant for any patient needs, all while contributing to a smooth, on-schedule operation.

To be successful in this role, you will possess exceptional organizational skills, a customer-centric approach, meticulous attention to detail, and a proactive ability to manage a fast-paced environment while upholding the highest standards of confidentiality and efficiency.

• Schedules Radiological procedures, C.T. Scans, Sonograms, Vascular Lab and Nuclear Medicine in such a manner as to best accommodate the patient and physician and to keep those schedules organized.
• Performs receptionist functions, greets patients, enters orders, answers phones, and assists customers with requests for imaging records.
• Facilitates efficient performance of imaging examinations by supporting Radiologists and department staff with administrative support.
• Assists Radiologists in completing all transcribed reports to a signed status within 24 hours. Communicates effectively with transcription department and nursing floors.
• Reviews next day OP schedule to ensure that patients are aware of their appointment/arrival time, and that patients are aware of any prep needed for their exams.
• Performs other related duties as assigned or requested in a professional manner.

Required

• High School Diploma/GED

Preferred

• Basic Life Support - BLS through an American Heart Association provider