Administrative Assistant

CommonSpirit Medical Group (Mountain Management Services) is a leading provider of comprehensive office management services and affiliated physicians in Southeast Tennessee and North Georgia. Our award-winning, faith-based organization is dedicated to supporting the delivery of exceptional healthcare in the region. We are proud to be consistently recognized for excellence by organizations like U.S. News & World Report, PINC AI™, CMS, Healthgrades®, Leapfrog, and as one of the Best Places to Work in Tennessee. We are honored to be your trusted ally in health, dedicated to serving our community with compassion and excellence.

Under general supervision, the Administrative Assistant Provides clerical/secretarial and organizational support
to Administrative Staff and others as directed thereby providing assistance in accomplishing his/her operational
and corporate responsibilities and enhancing the smooth, effective, daily operations. Greets, instructs and directs visitors.

Answers and screens telephone calls.

Responds promptly to inquiries.
Develops and maintains smooth, cooperative working relationship with others.
Expresses thoughts and ideas one-on-one and in teams.
Exercises good listening skills.
Demonstrates excellent comprehension skills.
Recognizes and accommodates physical, mental and psychological limitations.
Exercises positive interaction with customers (patients, visitors, physicians, team members, vendors.)
Deals effectively with stressful situations.
Takes ownership of the customer’s problem.
Identifies ways to improve service and introduce new work procedures that save time, money and effort.
Applies the knowledge and skill needed to execute assigned duties timely and well.
Keeps informed about practices, procedures, and new developments related to work.
Willing to work extra, if needed.
Is flexible, copes successfully with a variety of situations and simultaneously needed deliverables, personalities,
and the changing work environment.
Offers assistance to peers.
Recognizes and performs duties which need to be performed, although not directly assigned.
Attends all required in-service and meetings.
Adheres to established dress code and presents professional image always.

Demonstrates understanding of importance of safety.
Adheres to attendance policies.
Maintains appropriate licensure, certification, if required, as well as works to constantly maintain industry
knowledge related to assigned responsibilities.

Education and Experience

Associates in Secretarial Science, Business or Office Management Required or
High School/GED with training in the secretarial sciences Required or
High School Graduate with training in the secretarial sciences