Department Support Assistant

At CHI Health Creighton University Medical Center - Bergan Mercy, our focus is patient-centered care. Our level I trauma center and academic medical center campus is designed to heal the body, mind, and spirit of every person in a more comfortable, less stressful hospital environment. Our full range of medical services includes trauma services, heart and vascular care, emergency services, surgery, maternity, cancer care, and diagnostic imaging.

As a Department Support Assistant, you will provide essential general office and clerical support within a specific location.

Every day you will perform clerical tasks, utilizing basic office equipment and computer terminals, while adhering to established procedures that primarily impact your immediate unit.

To be successful in this role, you will demonstrate a strong ability to learn on the job, efficiently execute secretarial duties, and adhere to guidelines under direct supervision, contributing to departmental efficiency.

• Supports 1 small Facility or Department (headcount 25-100)
• Performs all Receptionist activities including directing guests and employees to appropriate parties, locations and resources; operating a multi-line switchboard; scheduling conference rooms; coordinating A/V equipment; and maintaining sign-on, visitor badges and facility security procedures. Assists in planning, coordination and support of meetings and conferences.
• Distributes communications specific to local office/facility; maintains directories; and acts as a local point of contact for the employee activities.
• Able to compile information, run standard reports, distribute business correspondence and maintain procedure manuals.
• Uses basic technical skills to create and edit documents, spreadsheets and presentations.
• Prioritizes customer service first and organizes other work around interactions with all internal and external customers (in-person and phone).

Required

• High School Graduate General Studies, upon hire or
• High School GED General Studies, upon hire and
• some undergraduate level coursework completed. , upon hire and

Preferred

• One year of general office, clerical, or business-related experience.