Director Care Coordination

Founded in 1910, Dignity Health - Community Hospital of San Bernardino is a 343-bed, acute care, nonprofit hospital. Serving over 75,000 patients annually, the hospital offers a full complement of services including a Level II NICU, maternity care and pediatrics, and behavioral health and long-term subacute care for adults and children. 

Additionally, Community Hospital of San Bernardino has been recognized with the gold seal of approval by the Joint Commission, as an LGBTQ+ Healthcare Equality Leader by the Human Rights Campaign Foundation, and rated five stars for Children’s Subacute Center by the Centers for Medicare and Medicaid Services. In 2025, we were voted Best Hospital by Inland Empire Magazine. 

Community Hospital of San Bernardino shares a legacy of humankindness with Dignity Health and CommonSpirit Health, one of the nation’s largest health care systems, dedicated to providing compassionate, high-quality, and affordable patient-centered care.

One Community. One Mission. One California.

As the Director of Care Coordination for Community Hospital San Bernardino you will be responsible for the overall direction and management of care coordination and social services including planning, organizing and directing all activities, staffing, performance improvement in the delivery of clinical services (such as LOS reduction) and reporting needs within the Medical Center and Dignity Health, as well as government and regulatory reporting.

You will work closely with all departments at the Medical Center and the post-acute service providers to streamline the patient transition through the health care system and into the community post discharge, and consult/collaborate with other managers, physicians, administration, and community based healthcare workers regarding care management issues identified through corporate or facility initiatives and current literature.

To thrive in this role, you must be competent and confident. Utilizing your expertise and excellent communication skills one-on-one and in front of groups, you will tackle tough conversations and, above all, be an educator at heart. Every interaction is an opportunity to share your knowledge with others and improve their understanding and performance, so that together we can optimize care coordination across the care continuum for our patients.

If you are committed to social justice, health equity, and prepared to deliver care in new, innovative ways, you belong with us.

Benefits and offerings for this position include (plus much more!):

• Relocation assistance.
• Annual performance-based bonus program.
• Annual employer contribution to retirement program (no employee contribution needed).
• Medical benefits for the employee at no payroll deduction.
• Flexible Time Away program.

Required Education and Experience:

• Bachelor's Degree in Nursing (BSN) or Masters in Social Work (MSW) or equivalent education and experience required.
• Minimum of 5 years of clinical care coordination experience (Utilization Management, Denial Management, Case Management, Care Coordination), or 5 years of progressively responsible healthcare management experience required.
• Extensive operational experience, program planning, implementation, staff development, and needs assessment in healthcare environment required.
• Comprehensive knowledge of care coordination and discharge planning required.

Required Licensure:

• Current California Registered Nurse (RN) license, or California Licensed Clinical Social Worker (LCSW) required.
• National certification in either of the following: CCM (Certified Case Manager), ACM (Accredited Case Manager) required or
  within 2 years upon hire.

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