As our Physician Recruitment Onboarding and Retention Specialist, you will organize and manage a wide range of activities for the successful onboarding and ongoing retention of all physicians and providers, including independent contractors, operating with limited supervision.
Every day you will plan and execute New Provider Orientations, serving as the primary point of contact for incoming providers to ensure a seamless transition. You will function as the onboarding and offboarding subject matter expert, proactively addressing any potential obstacles for physicians. Post-onboarding, you will act as the initial contact for providers, connecting them to relevant resources, escalating issues as needed, and routinely engaging them through a formalized process to gather feedback, identify trends, and propose process improvements.
To be successful in this role, you will demonstrate exceptional organizational and problem-solving skills, coupled with a strong dedication to provider satisfaction. Your expertise in navigating complex onboarding, building strong relationships, and effective communication will be critical in fostering a supportive environment for our physicians and providers.
- Plan and facilitate new provider orientation (NPO) for physicians and providers. Successfully coaches NPO speakers
- Ensure onboarding checklists are updated regularly by key stakeholders. Acts as our orientation consultant to push for process improvement while streamlining a thorough new provider onboarding experience.
- Train new NPO facilitators on presentations, keeping current with branding format and experience principles.
- Following selection of a new Provider, acts as primary point of contact for all Physician onboarding processes. Ensure timely turnaround of steps in the onboarding process, leveraging partnerships with partner departments to recognize and rectify onboarding issues with the overall goal of preventing delayed start. Communicates changes and needs to all stakeholders throughout the process.
- Ensure each incoming Provider/Physician receives warm welcome to CommonSpirit Health.
- Work with leader to assist in the development, implementation and tracking of retention and engagement data/ Review data and identify trends.