Imaging Assistant

Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California Arizona and Nevada. Today Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers we provide increasing support and investment in the latest technologies finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled qualities that are vital to maintaining excellence in care and service.

Dignity Health Medical Group – North State a service of Dignity Health Medical Foundation is a multi-specialty clinic with eleven locations in Redding and Red Bluff. Along with our local affiliated Dignity Health hospitals (Mercy Medical Center – Mt. Shasta Mercy Medical Center – Redding and St. Elizabeth Community Hospital) we offer an integrated care delivery system that provides high quality compassionate care in family medicine, internal medicine, OB/GYN, cardiology, neuro-interventional, general surgery, endovascular surgery, endocrinology, ENT, colorectal surgery, thoracic surgery and orthopedic surgery including general total joints and spine.

One Community. One Mission. One California 

As an Imaging Professional, you will be a highly specialized and essential member of our clinical team, pivotal in performing advanced diagnostic and interventional procedures.

Every day, you will expertly execute diverse specialized imaging procedures, assisting physicians, meticulously monitoring patients, and precisely operating sophisticated equipment for critical real-time guidance and accurate diagnosis.

A steadfast commitment to patient safety advocacy is crucial. Ensuring patient safety is of utmost importance.

Success in this role means you:

• Transports patients to and from clinical and support areas via wheelchair or stretcher.
• Ensures proper patient identification and location.
• Transports patient chart with patient.
• Performs isolation and infection control techniques when required.
• Properly handles patient support apparatus during transportation. Assists as requested during patient examinations.
• Gathers appropriate information to release medical records.
• Efficiently uploads and burns of images to CD.
• Provides patient histories to imaging centers in a timely manner.
• Efficiently processes and distributes imaging records to requesting facilities
• Consistently updates physician distribution list.
• Inputting patients medical history in information systems, ie; MERGE, PACS, MRS.
• Consistently demonstrates customer service expectations as outlined in the DIGNITY HEALTH MEDICAL FOUNDATION audit tools and job description.
• Consistently makes eye contact and smiles.
• Demonstrates active listening with positive can do attitude.
• Consistently respectful, concerned, and shows empathy.
• Consistently and proactively greets patients when within 3 feet of them.
• Engages in professional business related conversations in patient areas and avoids personal conversations where patients may hear them.
• Consistently states first name and wears name badge above the waist.
• Consistently demonstrates competence as outlined in the applicable Dignity Health Medical Foundation audit tools and job description.
• Completely explains examination procedure or instruction to the patient in a clear, pleasant, and professional manner.
• Exam rooms are consistently stocked and cleaned.
• Self initiative to identify opportunities and participate in improving center efficiencies.
• Proactively involves others as appropriate in planning and prioritizing work.
• Quickly seeks assistance from leadership when unsure of what to do, how to handle a situation, or how to accomplish something.
• Consistently keeps self informed and prepared for any situation.
• Quickly responds to requests from coworkers and radiologist.
• When issues arise they are addressed immediately.
• Gathers patient history in a timely manner
• Participates in and supports team- and center- based meetings and projects.
• Problem solves to maximize opportunities and minimize unnecessary steps.
• Keeps work spaces and all patient areas clean and clutter free.
• Maintains professional appearance and follows all dress code guidelines.
• Flexible to change work hours/days, and floats to support others.
• Initiates ways to increase center productivity.

Minimum Qualifications:

• High School Graduate or GED
• Basic Life Support - CPR (BLS-CPR)

• Able to assist and transfer safely, patients from stretchers and wheelchairs.

• Should be adept in communication with patients, physicians, and co-workers in a friendly and supportive manner.

• Basic Computer skills.

• Excellent customer service skills, proper phone etiquette, and a courteous, caring and professional attitude are a must. 

Preferred Qualifications:

• Previous experience in a healthcare setting.

• Prior experience with Picture Archive Communication System (PACS)