Supervisor Laboratory Services

St. Luke’s Health – Memorial San Augustine is an 18 bed critical access hospital. This 18-bed hospital is the area's only certified critical access hospital full accreditation by the Center for Medicare & Medicaid Services. Services include emergency care, MRI, CT, digital mammography and telemedicine for fast results. A fully accredited dialysis center, operated by Sankar Nephrology, is also located on campus.

Job Summary / Purpose:
Supervises laboratory personnel and operations to ensure compliance and quality in accordance with laboratory work process. Exercises authority over personnel decisions and is responsible for the technical and scientific oversight of the clinical laboratory department.

Essential Key Job Responsibilities:
Supervises, coaches, and reviews the performance of laboratory personnel to ensure adherence to relevant policies and ethics
Oversees designated laboratory day-to-day operations and exercises authority over personnel decisions
Analyzes and interprets laboratory results in accordance with established laboratory work processes
Administers laboratory inventories such as supplies, equipment and consumables
Selection of test methodology that is appropriate for the clinical use of the test results
Verification of the test procedures performed and establishment of the laboratory's test performance characteristics, including the precision and accuracy of each test and test system
Enrollment and participation in an HHS approved proficiency testing program commensurate with the services offered
Establishing a quality control program appropriate for the testing performed and establishing the parameters for acceptable levels of analytic performance and ensuring that these levels are maintained throughout the entire testing process from the initial receipt of the specimen, through sample analysis and reporting of test results
Resolving technical problems and ensuring that remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications
Ensuring that patient test results are not reported until all corrective actions have been taken and the test system is functioning properly
Identifying training needs and assuring that each individual performing tests receives regular in-service training and education appropriate for the type and complexity of the laboratory services performed
Qualify and function as the CLIA defined Technical Consultant. Evaluating the competency of all testing personnel and assuring that the staff maintain their competency to perform test procedures and report test results promptly, accurately and proficiently

Required Education and Experience:
Bachelor’s degree in biological or chemical sciences, as defined by CLIA.
Minimum of five years at a moderate or high complexity laboratory.

Preferred Education and Experience:
One year experience as a supervisor or higher, preferred.

Required Licensure and Certifications:
MT or CLS or MLS certification required, ASCP or equivalent.

Required Minimum Knowledge, Skills, Abilities and Training:
Job duties require administrative skill and leadership qualities.
Familiarity with financial management, Human Resources, Equipment Management, Quality Management, Physician Relations, Workflow Design are key skills to be successful.
Excellent communication skills are needed to influence staff and to support internal and external customers.
Extensive knowledge in state and federal regulations is needed to ensure ongoing compliance.