Surgery Procedure Coordinator

At Dignity Health, living our values means bringing passion into action every day. Dignity Health-Yavapai Regional Medical Center (DH-YRMC), now part of CommonSpirit Health, is a not-for-profit integrated healthcare provider that offers a broad range of inpatient and outpatient services including network-wide opportunities to advance your career.

What started as a simple community hospital, is today a state-of-the-art healthcare system with two acute care hospitals, a network of primary and specialty care clinics, outpatient health and wellness centers, cardiac diagnostic centers, and outpatient medical imaging centers.

 As you build your career at DH-YRMC, you’ll find Prescott is an inspiring place to live, work, and enjoy the outdoors.

•         It is an inviting community with bygone charm and modern amenities.
•         Local residents enjoy four spectacular seasons, while the area offers nearly year-round sunshine for any outdoor adventures.
•         The carefree, relaxed lifestyle offers short commute opportunities, so you can focus on your career and your family.

Dignity Health-Yavapai Regional Medical Center extends this feeling with a strong sense of family, security, and belonging. Our compassion and commitment to quality care have earned awards, such as the Stroke Care Excellence Award (2022), Neuroscience Excellence Award (2021, 2020), and America’s 100 Best Hospitals for Stroke Care Awards (2020, 2021) and have placed us at the top of the charts in community and nationwide in healthcare. Come experience the incredible quality-of-life that Dignity Health-YRMC and Prescott have to offer! #hellohumankindness

* Dignity Health now offers an Education Benefit program for benefit-eligible employees after 180 days. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000. Join our team at Dignity Health to take advantage of this amazing opportunity!

As our Surgery Procedure Coordinator, you will be a central pivot, orchestrating seamless and efficient surgical procedures while ensuring comprehensive patient support.

Every day, you will meticulously coordinate schedules for physicians, ORs, anesthesiologists, equipment, and staff per physician recommendations. You'll act as a critical liaison, communicating with all parties, distributing pre/post-op information, and expertly managing financial/insurance details to secure prior authorizations.

To be successful in this role, you will possess exceptional organizational skills, attention to detail, and a deep understanding of surgical workflows. Your ability to anticipate needs and provide proactive support will be paramount.

• Schedules all surgeries and/or procedures for patient admissions/appointments maximizing allocated spaces.
• Works in conjunction with physician and/or staff to prioritize admissions/appointments and maximize allocated space based on medical needs.
• Validates and captures primary, secondary and tertiary insurance coverage to ensure accurate billing.
• Identifies patients in need of financial counseling to ensure appropriate payment of services.
• Identifies services not covered by the insurance plan or requiring prior authorization; informing patients of courses of action as appropriate.
• Coordinates services and provides special instructions as requested by patients, internal physicians and referring physicians, i.e. Post Op Bracing orders and Home Health.

Required

• High School Graduate or GED
• One year of prior front office or clerical experience
• Basic Computer skills, Outlook, window-based programs
• Ability to organize work so that productivity and effectiveness are maximized
• Excellent interpersonal skills and the ability to effectively communicate verbally and in writing providing excellent customer service
• Excellent organizational skills with the ability to multitask and handle multiple priorities/tasks simultaneously in a fast-paced environment

Preferred

• One year surgical scheduling
• Electronic Medical Record EMR experience
• Cerner experience