Market Manager Revenue Cycle CDI

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

As our Market Manager, Revenue Cycle, CDI you will provide strategic oversight of CDI (Clinical Documentation Improvement) teams, holding them accountable to optimal performance within our revenue cycle management framework. This critical role ensures the overall accuracy and compliance for all CDI functions, directly impacting the financial health and operational integrity of CommonSpirit Health.

Every day you will develop and implement strategic plans designed to achieve CommonSpirit Health (CSH) enterprise Key Performance Indicators (KPIs). You will analyze complex data, generating insightful monthly KPI performance reports and dashboards for executive leadership. Furthermore, you will act as a vital liaison between physicians, coding teams, and clinical quality departments, fostering collaborative relationships essential for the accuracy and integrity of the inpatient medical record and optimizing clinical documentation processes.

To be successful in this role, you will need a strong background in revenue cycle operations, clinical documentation improvement, and healthcare data analytics. We are seeking a leader with proven experience in managing CDI teams, a deep understanding of healthcare compliance and coding guidelines, and the ability to drive strategic initiatives that enhance financial performance and clinical data accuracy across a large healthcare system.

• CDI Team Oversight: Oversees the Clinical Documentation Integrity (CDI) team, ensuring optimal performance, compliance with regulations, and meeting productivity and accuracy standards.
• Strategic Planning & Communication: Assists in strategic planning, develops presentations for leadership, and communicates effectively to resolve complex issues and deliver presentations.
• Provider Education & Training: Participates in patient care teams/committees to educate on documentation guidelines and oversees the orientation of new providers to the CDI program.
• Reporting & Collaboration: Prepares and presents CDI monitoring reports to leadership and collaborates with physicians, quality, and coding teams for continuous improvement.
• Process Improvement & Leadership: Leads CDI department meetings, drives process improvement projects, and fosters a professional, team-oriented environment.
• Resource Management & Support: Ensures managers have necessary tools, supports accountability, and can troubleshoot remote computer issues effectively.

Required 

• Associate of Nursing with 4-6 years
• Associate's degree HIM or related field, Current RN license and/or certification from AHIMA (CDIP) or ACDIS (CCDS) to be maintained
• Five (5) recent management of hospital-based CDI teams (hospital, large multi-facility organization, etc.)
• Previous experience effectively managing remote teams
• Experience with various encoder and EMR systems (Optum eCAC, Solventum, EPIC, Cerner, Meditech)
• Registered Nurse
• Clinical Documentation Improvement Professional (CDIP)

Preferred

• Bachelors of Science in Nursing (BSN)
• Bachelors Other or Bachelor’s degree in HIM