As our Supervisor, you will be a pivotal leader, ensuring the strategic optimization and seamless execution of critical clinical functions.
Every day, you will oversee and coordinate comprehensive clinical initiatives, establishing protocols, driving process improvements, and managing resources to enhance both patient care and operational efficiency. You'll lead, mentor, and empower a dedicated team, fostering a culture of excellence, collaboration, and continuous improvement, while upholding the highest standards of quality, safety, and compliance.
To be successful, you'll combine strong clinical acumen with exceptional organizational and analytical skills, a proactive approach to problem-solving, and the ability to inspire and guide your team, transforming strategic visions into tangible, positive impacts.
- Assists in managing and evaluating the clinical operations, programs and resources of the assigned clinical area/facility to assure the safe and appropriate delivery of diagnostic and/or therapeutic patient care. Ensures that all activities within assigned shift are conducted in a timely and cost-effective manner and in compliance with organizational values, professional standards, internal policies and applicable regulatory requirements. Participates in the development of, and implements new clinical systems/programs to enhance existing services and raise the standard of care for the patient population served. Ensures that work unit activities, productivity, and/or quality indicators are documented in accordance with VMFH guidelines. Collaborates with other departments to address and resolve problems, share information and enhance overall effectiveness/productivity. Communicates significant information to department Manager/Director and others in a timely and appropriate manner.
- Plans, manages and evaluates the work of clinical and administrative staff in accordance with the content, spirit and intent of applicable internal/external regulations and standards for human resource management. Ensures that employees are qualified and properly trained to perform assigned job duties. Holds regular staff meetings and keeps employees apprised of all matters relevant to successful job performance. Makes employment decisions, provides input for establishing performance standards and evaluates employee performance. Educates, guides, counsels and develops staff and addresses performance management concerns and technical issues elevated by subordinates as beyond their scope of authority.
- Assesses, on a continuous basis, services, patient outcomes, quality control, family/patient satisfaction, staffing needs and operational effectiveness to ensure optimal care delivery. Keeps abreast of and assesses impact of changing regulatory requirements/regulation, clinical/professional standards, changing customer demographics and competitive industry practices impacting assigned functions, as well as organizational initiatives/changes with potential to impact current strategies, programs and resources. Determines nature/scope of impact on existing activities and determines effective response/solution while maintaining acceptable service levels and work quality. Ensures that internal controls are sufficient to provide for accurate, complete and compliant programs and processes. Identifies needs for changes in standards, programs and services, and develops recommendations for consideration by the Manager/Director.
- Works with the management team to ensure the application of consistent operational and clinical practices. Assesses the strengths/weaknesses of the assigned shift clinical area/facility to identify opportunities and provide recommendations to the Manager/Director for new quality/performance improvement initiatives. Implements new processes and ensures that performance improvement activities are conducted in a timely and effective manner. Ensures staff receive the necessary on-site training and consultation to enhance their understanding of quality/performance improvement initiatives.
- Identifies adequate staffing levels for appropriate coverage to meet budgetary and operational objectives. Monitors work schedules and staffing levels to meet budgetary requirements and control overtime and/or premium pay. Informs Manager/Director of all issues with potential for budgetary impact.
- Participates, as a key member of the management team for the assigned clinical function, in the development of strategies, initiatives and programs addressing matters such as: provision of new services, standardization of procedures across the organization, maximizing resources, improving cost-effectiveness of clinical services provided, enhancing patient outcomes/satisfaction and other issues of similar complexity and consequence.
