Registrar Lead AGH

Hello Humankindness

Where Compassion Meets Innovation: Your Career at AZ General Hospital Laveen

Are you ready to be part of something bigger? At AZ General Hospital Laveen, we're not just a healthcare facility – we're a close-knit community dedicated to making a tangible difference in the lives of our neighbors. As a 16-bed non-profit hospital, we offer a unique opportunity to provide highly personalized, quality healthcare right here in Laveen, Arizona, and the surrounding areas.

Join a Legacy of Care, Shape the Future of Health.

We are a proud member of CommonSpirit Health, a national leader operating over 2,200 care sites across 24 states. This means immense resources, unparalleled opportunities for growth, and the chance to contribute to making healthcare accessible to nearly 1 in 4 U.S. residents.

But at Laveen, you'll experience the best of both worlds:

• The Power of Proximity: In our intimate 16-bed setting, you'll foster deeper connections with your patients, their families, and your colleagues. You'll truly see the impact of your work every single day.
• A Collaborative Spirit: We work hand-in-hand with SJHMC Arizona, fostering a dynamic environment of shared knowledge and best practices. You'll be part of a team that thrives on innovation and mutual support.
• Impactful Innovation: We believe in delivering care in new and innovative ways. If you're someone who thinks creatively, embraces challenges, and is eager to explore cutting-edge solutions, you'll find your perfect home here.

If these values resonate with you, and you're ready to contribute your skills, compassion, and innovative spirit to a team that truly cares, then you belong with us.

As our Registrar Lead, you will be a pivotal resource for the Patient Access Department, combining front-line registration expertise with leadership responsibilities. You'll play a key role in staff development, including hiring and comprehensive training, while ensuring departmental processes and policies are meticulously implemented and adhered to. 

Every day you will courteously greet patients, accurately obtain demographic and insurance information, and expertly code and verify insurance coverage. You will actively assist patients with billing inquiries, process medical records requests, and facilitate patient transfers needing higher levels of care.

To be successful in this role, you will need an Associate's degree or a combination of education and job-related experience, complemented by at least one year of recent medical office, hospital registration, or banking experience. 

• Courteously and professionally greet patients.
• Obtain accurate demographic insurance information.
• Correctly code and verify insurance coverage.
• Collect estimated patient responsibility or screen patient for assistance programs.
• Answer all incoming calls to the facility.

Required

• High School Graduate/GED
• One (1) year of recent medical office, hospital registration or banking experience
• American Heart Association
  • Basic Life Support

Preferred

• Associates degree or a combination of education and job-related experience
• One (1) year of management, supervisor or lead experience
• Service recovery & conflict resolution
• Medical terminology, insurance verification, collections, schedule creation and maintenance