Community Health Worker

Founded in 1873, Dignity Health - Mercy Medical Center is a 186-bed, acute care, nonprofit hospital located in Merced, California. Serving over 150,000 patients annually, the hospital offers a full complement of services including a Level II NICU, heart care, the Mercy Cancer Center, and a family birth center. Additionally, Merced Medical Center has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation and is a Joint Commission-certified Primary Stroke Center.

One Community. One Mission. One California 

As our Community Health Worker, you will serve as a vital link between underserved communities and essential community resources. You will be instrumental in reducing health disparities by helping clients navigate and access critical health, social, educational, and employment services through a home-visiting model.

Every day you will proactively engage with clients through home visits, meticulously assessing their needs and identifying specific Pathways to care and support. You will connect clients to identified community resources, provide guidance on accessing medical, behavioral health, and social services, and offer practical assistance to overcome logistical obstacles.

To be successful in this role, you will possess a profound understanding of the cultural and geographical nuances of underserved communities. A strong ability to problem-solve, coupled with empathy and resilience, is essential for effectively removing barriers to care and empowering clients.

Required

• High School Graduate General Studies, upon hire or
• High School GED General Studies, upon hire and
• A minimum of one year experience in a healthcare setting working with patients, healthcare services, medical groups and payors, upon hire and
• A minimum of 1 year experience incommunity outreach, advocacy work within the healthcare/community., upon hire and
• Completion of Community Health Worker certification program at Charles Drew University, 12 - months 

Preferred

• Associates Other in a healthcare related field, upon hire
• Driver's License: CA, upon hire
• Bilingual Spanish speaker and ability to read and write Spanish
• Demonstrate ability to navigate the internet  and Windows based software applications
• Ability to use Google Workspace
• Able to provide culturally appropriate service
• Ability to build effective relationships with patients, staff, community agencies and community members
• Knowledge of healthcare payors, medical groups and services
• Understanding of medical terminology
• Good written and verbal communication skills