Mental Health Worker

As one of the busiest ERs in Utah, Holy Cross Hospital - West Valley is known for offering a broad spectrum of medical services and specialty clinics to care for the diverse healthcare needs of our growing community. We are on a mission to provide the highest quality health care services with compassion and respect and demonstrate this daily with proactive, focused, caring interactions that comfort, inform and promote healing among patients, families, and co-workers. We believe in doing what's right. We treat our employees fairly, work hard, use resources wisely, and are constantly striving to improve the quality and safety of care we deliver to our patients. We offer a Level III trauma center, STEMI cardiac receiving center, Certified stroke treatment center, and orthopedics specializing in helping athletes recover from sports related injuries.

As our Mental Health Worker, you will perform direct observation of patients with mental health or behavioral safety needs, utilizing specialized training and de-escalation techniques to create a therapeutic and calming environment.

Every day you will communicate patient mental and/or physical status changes to the primary Registered Nurse and/or Nurse Leader. You will also complete data collection related to patient care, administer basic treatments/procedures under RN direction, and communicate patient responses to care provided.

To be successful in this role, you will possess specialized training in de-escalation, strong communication and observation skills, and a compassionate approach to mental health care. Your ability to maintain a therapeutic environment and collaborate effectively with nursing staff is essential.

• Ensures patient safety through continuous observations of the patient environment, monitoring patient activities, belongings, and room items, and maintaining a direct view of the patient at all times unless otherwise instructed by the Registered Nurse.
• Responds appropriately in a crisis.
• Demonstrates the ability to utilize deescalation techniques appropriately and in a timely manner to ensure patient and associate safety.
• Reports patient status changes and needs to the Registered Nurse accurately and in a timely manner.
• Provides assistance with patient care under the direction of the Registered Nurse.
• Accurately documents patient care performed and reports findings promptly to the Registered Nurse.

Required

• High School diploma or GED
  
• Strong interpersonal skills
  
• Knowledge of therapeutic interventions
  
• Basic computer skills
  
• Basic Life Support from the American Heart Association
  

Preferred

• Bachelor's Degree in Psychology or related human services field
  
• One (1) year experience in an acute care setting, mental health, human services or related