Registrar

Hello Humankindness

Where Compassion Meets Innovation: Your Career at AZ General Hospital Laveen

Are you ready to be part of something bigger? At AZ General Hospital Laveen, we're not just a healthcare facility – we're a close-knit community dedicated to making a tangible difference in the lives of our neighbors. As a 16-bed non-profit hospital, we offer a unique opportunity to provide highly personalized, quality healthcare right here in Laveen, Arizona, and the surrounding areas.

Join a Legacy of Care, Shape the Future of Health.

We are a proud member of CommonSpirit Health, a national leader operating over 2,200 care sites across 24 states. This means immense resources, unparalleled opportunities for growth, and the chance to contribute to making healthcare accessible to nearly 1 in 4 U.S. residents.

But at Laveen, you'll experience the best of both worlds:

• The Power of Proximity: In our intimate 16-bed setting, you'll foster deeper connections with your patients, their families, and your colleagues. You'll truly see the impact of your work every single day.
• A Collaborative Spirit: We work hand-in-hand with SJHMC Arizona, fostering a dynamic environment of shared knowledge and best practices. You'll be part of a team that thrives on innovation and mutual support.
• Impactful Innovation: We believe in delivering care in new and innovative ways. If you're someone who thinks creatively, embraces challenges, and is eager to explore cutting-edge solutions, you'll find your perfect home here.

If these values resonate with you, and you're ready to contribute your skills, compassion, and innovative spirit to a team that truly cares, then you belong with us.

As our Registrar, you will be the frontline representative for patient admissions, ensuring a streamlined and efficient intake process. You will play a critical role in facilitating accurate demographic and insurance information collection, vital for timely and appropriate reimbursement.

Every day you will register and pre-register patients, minimizing wait times and ensuring all required documents and signatures are obtained. You will meticulously verify insurance eligibility and benefits, process co-payments, and provide detailed notes in the computer system for all payer-related and patient communications.

To be successful in this role, you will have previous clerical experience, with a minimum of one year in prior authorization, precertification, and insurance benefits within a hospital registration or medical office setting. Proficiency in medical terminology and experience with an EMR system (Cerner preferred) are essential. 

• Registers/pre-registers patient in a timely manner, as evidenced by minimal to no patient waiting and minimal registration time.
• Obtains accurate and complete patient information for the registration process.
• Completes medical record requests within department guidelines.
• Provides adequate notes in computer system by documenting all payer related information, patient issues, physician office communications and any account related communication.
• Ensures correct forms are filled out and signed for each registration, payer-related forms, COA, Medicare notification letters.
• Ensures that patient handouts are being given out and explained (i.e.: Patient Rights and Responsibilities, Advance Directives, Financial Assistance, etc.)

Required

• High School graduate or GED
• Previous experience in a clerical setting
• Typing speed 30 wpm
• Excellent written and interpersonal communication skills
  
• Computer skills

Preferred

• Minimum of one (1) year experience in prior authorization precertification insurance benefits and how they apply to hospital registration or medical office setting.
• Medical terminology
• Previous experience with an EMR; Cerner 
• American Heart Association BLS certification