Region VP Administration Ambulatory-South

Baylor St. Luke’s Medical Center is an 881-bed quaternary care academic medical center that is a joint venture between Baylor College of Medicine and CHI St. Luke’s Health. Located in the Texas Medical Center, the hospital is the home of the Texas Heart® Institute, a cardiovascular research and education institution founded in 1962 by Denton A. Cooley, MD. The hospital was the first facility in Texas and the Southwest designated a Magnet® hospital for Nursing Excellence by the American Nurses Credentialing Center, receiving the award five consecutive times. Baylor St. Luke’s also has three community emergency centers offering adult and pediatric care for the Greater Houston area.

The Region Vice President of Administration and Ambulatory serves as a strategic and operational partner to the region’s senior leadership team, enabling disciplined implementation and delivery of priorities across operations, strategy, finance, and corporate services. The Role drives enterprise project management, facilitates operating and strategic planning cycles, leads performance management routines, and ensures cross-functional alignment and follow-through on key initiatives (e.g., growth strategies, ambulatory surgery center expansion, service line improvements). The role blends program leadership, analytics, governance, and stakeholder management to accelerate results and improve organizational performance.

To be successful in this role, you will excel at leading complex, cross-functional initiatives by combining strategic thinking, disciplined execution, and data-driven decision-making to deliver measurable operational and financial results. You will build trusted partnerships with senior leaders, drive accountability across multiple priorities, and effectively translate strategy into action while navigating a dynamic, matrixed healthcare environment.

• Oversee region-wide portfolio and project management across operational, strategic, and corporate-service initiatives; establish governance, workplans, milestones, and accountability.
•  Lead market-specific operational performance assessment and improvement efforts, including identification of opportunities, prioritization, and implementation support.
• Drive strategy implementation and programming (e.g., growth strategy initiatives such as ambulatory surgery center expansion), coordinating cross-functional stakeholders from concept through execution.
• Partner with Physician Enterprise and Market Presidents to program and deliver growth initiatives across ambulatory and employed/affiliated provider platforms (e.g., access expansion, capacity and template optimization, referral/order optimization, APP care model deployment, and digital enablement).
• Support market and specialty demand assessment and service expansion planning (e.g., clinic/site footprint decisions, hours of operation, recruitment planning inputs, and program/service line offering optimization) to improve patient access, volume growth, and market share.
• Serve as a member of the Region Executive Committee (REC), supporting agenda-setting, decision support, and disciplined follow-through on commitments, risks, and cross-functional dependencies.
• Own regional analytics and reporting (e.g., operational dashboards, performance reporting, KPI definitions, and data-driven insights) to inform decision-making and performance improvement.
• In partnership with Region President facilitate monthly operating reviews (MOR), including agenda development, pre-reads/packaging, meeting facilitation, action tracking, and escalation of risks/issues.
• Provide regional oversight and coordination of key corporate services interfaces (e.g., Pharmacy, Environmental Services, Lab), ensuring service performance, issue resolution, and alignment to regional priorities.
• Support Region VP of Strategy in the preparation and process of annual strategic plan review for the region, including data synthesis, stakeholder input, and deliverable development for ELT.
• Facilitate development of the annual operating plan, including performance targets, initiative roadmaps, and alignment to strategic priorities.
• Support budget development in partnership with finance and operational leaders; help translate plans into financial assumptions and resource needs.
• Partner with finance on capital request development, including business case justification, prioritization support, and governance coordination.
• Provide interim management leadership as needed for facilities, service lines, functions, or special situations (e.g., leadership gaps, turnaround, stabilization).
• Chiefly responsible for overseeing implementation of capital improvements across the region.
• In partnership with the region CFO, will monitor adherence to business plans submitted and approved by the markets.

Required Qualifications:

• Bachelor’s degree required (Master’s degree in Healthcare Administration, Business Administration, Public Health, or related field preferred).
• 10+ years of progressive experience in healthcare operations, strategy, consulting, program management, or health system administration (scope/level may vary based on organization size and reporting relationship).
• Demonstrated experience leading cross-functional initiatives, operating rhythms (e.g., monthly performance reviews), and multi-stakeholder governance processes.
• Strong financial acumen with experience supporting budgeting, operating plans, and business/capital case development.
• Advanced analytical skills with experience building and interpreting operational and financial performance reporting.
• Excellent written and verbal communication skills, including preparing executive-level materials and facilitating senior leader discussions.

Preferred Qualifications:

• Experience working in or supporting multi-site health systems, regions, or service line structures.
• Experience supporting growth initiatives (e.g., ambulatory expansion, network/access expansion) and associated operational readiness work.
• Familiarity with healthcare regulatory, compliance, and quality frameworks and how they influence operational decision-making.
• Experience in interim leadership, change management, performance improvement/Lean, or turnaround environments.

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