Patient Account Lead

With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

You have a purpose, unique talents and now is the time to embrace it, live it and put it to work. We value incredible people with incredible skills – but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.

The Patient Account Lead is responsible for leading and training associates on department specific processes and procedures, including individual training and group training. This position is responsible for assigning work flow assignments to staff, and development of associates and training materials and for on-going updating of training materials. Assists with the development of policies and procedures surrounding posting. Responsible for cultivating strong partnerships with team members and leaders both within the department and across all departments of revenue management. Responsible for maintaining customer and patient satisfaction.

This role will be a hybrid position, consisting of some remote work along with on-site support at our facilities for meetings and staff support. Training for this role will be conducted both in person and remotely. For Colorado residents only. 

In addition to bringing humankindness to the workplace each day, qualified candidates will need the following:

• 2 Years Healthcare revenue cycle experience required
  2 Years Experience with Healthcare billing systems required
• Proficient in Microsoft computer applications
• High School Diploma or GED Required
• Schedule: Monday-Friday 8:30am-5:00pm

Physical Requirements: Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)