Health Unit Coordinator

Hello Humankindness

Where You'll Make a Difference: St. Joseph's Westgate Medical Center

Imagine a place where cutting-edge healthcare meets genuine compassion. A place where innovation isn't just a buzzword, but the foundation for how we deliver care. That place is St. Joseph's Westgate Medical Center, and we're looking for passionate individuals like you to join our growing family.

Located conveniently off Loop 101 and Glendale Avenue in Glendale, Arizona, St. Joseph's Westgate is a centerpiece of Dignity Health’s exciting West Valley expansion. This is your chance to be at the forefront of a revolutionary approach to healthcare delivery, built on the vision of "Partnering with patients, physicians, employees and communities to improve the health of all we serve."

What sets us apart?

• A Culture of Partnership and Humankindness: At Westgate, you'll be part of a team that truly believes in collaboration. We actively partner with patients and physicians to craft a seamless continuum of care, embodying Dignity Health’s powerful "humankindness movement" in every interaction. 
• Innovating for the Future: Our state-of-the-art, 60,000 square foot, 24 bed inpatient hospital is built for tomorrow’s healthcare needs. Westgate is designed with patient safety, satisfaction, and medical efficiency in mind. 
• The Power of a World-Class Network: Westgate is connected to the profound expertise of St. Joseph’s Hospital and Medical Center. This means access to a nationally recognized center for quality quaternary care, medical education, and research, including internationally renowned institutions like the Barrow Neurological Institute and a Level I Trauma Center. 
• Opportunity for Growth: With future plans for expansion, your career at Westgate will evolve alongside us. This is more than a job; it’s an opportunity to grow, learn, and contribute to shaping the future of healthcare in the West Valley.

If you're looking for more than just a job – if you want to be part of a team that’s redefining healthcare with compassion, innovation, and a commitment to partnership – then St. Joseph's Westgate Medical Center is where you belong. Come make a tangible difference in the lives of our patients and community. 

As our Health Unit Coordinator (HUC), you will serve as the central administrative and communication hub for the nursing station, ensuring efficient patient flow and supportive operations.

Every day you will perform clerical/reception duties, manage supply/equipment requests, and handle admissions, discharges, and transfers. You'll maintain records, check charts, obtain documents, and process/transfer orders. You will also answer call lights and incoming calls, directing them appropriately, and may assist with medication retrieval/delivery.

To be successful, you will demonstrate exceptional organizational skills, meticulous attention to detail, and rapid multitasking. Excellent communication and interpersonal skills are essential for interacting with patients, families, and the healthcare team, with a strong commitment to supporting patient care.

• Enhances the hospital experience of the patient and their family members through strong customer service skills and actions appropriate to the particular floor. Items may include, but are not limited to greeting activities, patient rounding, call light response and alert of appropriate staff, patient/family education, acting as a resource for certain programs, discharge phone calls
• Participate in value added activities as appropriate given staff, leadership, department and patient needs
• Participate in administrative tasks that drive quality and core metrics. Activities may include, but are not limited to chart audits, auditing for clinical compliance or program compliance
• Follow-up on physician orders and document actions taken in the medical record
• Monitors the needs of nurse/physician during examinations, treatments, and procedures, and assists nursing in patient care with the appropriate competency and training
• Anticipates the needs of the unit by ensuring all supplies and equipment are available for efficient patient care

Required

• High School GED or
• High School Graduate