Central Scheduler

Hello humankindness 

Imagine working in an environment where your experience and dedication truly makes a difference, guided by Dignity Health's profound values: Dignity, Justice, Stewardship, Collaboration, and Quality. Here, patient-first care isn't just a motto – it's our daily practice. As a leading 443-bed acute care hospital, we champion interdisciplinary teamwork and the highest standards of safety, because our patients, and you, deserve nothing less.

For over 50 years, Chandler Regional Medical Center (CRMC) has been a trusted partner to the vibrant East Valley community. This means you'll be joining a stable, growing organization with a rich history of service and innovation. We're passionate about your professional growth, offering extensive training, comprehensive resources, and abundant career advancement opportunities to help you reach your full potential.

If you're a dedicated, compassionate professional eager for a dynamic, patient-centered career with one of Arizona's 'Most Admired Companies,' and you thrive in a truly supportive environment, we invite you to discover how your passion can transform lives at CRMC. Explore our opportunities and become a part of a team that celebrates you.

As our Scheduler, you will orchestrate a seamless and efficient care process for patients and providers by coordinating appointments and managing schedules.

Every day you will schedule patient appointments and coordinate multiple provider schedules for medical procedures, tests, and studies. You'll ensure timely scheduling through effective communication, accurately gather and verify patient insurance and documentation, process reports, and provide exceptional customer service to patients via phone and in-clinic assistance.

To be successful in this role, you will demonstrate strong attention to detail, multitasking abilities, and excellent communication and reasoning skills to manage scheduling complexities and patient inquiries, always striving for accuracy and efficiency.

• Answers telephone calls or responds to phone inquiries in a timely manner to ensure efficient departmental operations
• Ensures that all procedure appointments are scheduled accurately and legibly while assuring timeliness of the appointment
• Gathers acceptable diagnosis for procedures and informs offices if a diagnosis is not acceptable
• Ensures appropriate resources are attached to procedures and if scheduling conflicts occur will assist in solving the conflict
• Communicates effectively with the team leaders, team members, anesthesiologist, patients, physicians and physician staff to ensure efficient departmental operations
• Verifies patient appointments are complete and accurate which includes ensuring that all appropriate departments are notified of same day add-ons.

Required

• HS Diploma or GED

Preferred

• Associates Other in related field
• Scheduling experience