Market Chief Medical Officer-Oregon

At CHI Mercy Health, you'll discover a place where your professional growth is deeply valued within a truly supportive and rewarding environment. For over a century, our commitment to Compassion, Inclusion, Integrity, Excellence, and Collaboration has guided every interaction, shaping how we care for our patients and uplift one another. Today, as CHI Mercy Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth. We are proud of our state-of-the- art care and numerous awards and accreditations that reflect our dedication to excellence. When you join CHI Mercy Health, you become part of a team that delivers top-quality, professional healthcare and contributes to a legacy of service built on collaboration and shared purpose.

Mercy Medical Center is the leading provider of comprehensive healthcare services and programs for the more than 107,000 residents of Douglas County, Oregon. Our history of service in the region dates back more than 100 years to when the Sisters of Mercy raised $12,000 from generous local donors to build Roseburg’s first hospital. The 25-bed Mercy Hospital opened Feb. 22, 1909, on the bank of the South Umpqua River at the intersection of Harvard Avenue and Madrone Street. Several major fires, the Roseburg Blast of 1959 and growing patient activity resulted in the old Mercy Hospital being rebuilt and expanded three times until, after several expansions at the original site, a beautiful new hospital was opened at our current location on Stewart Parkway in 1977.

As our Market CMO, you will be responsible for providing leadership and direction to medical staff in the assigned CommonSpirit (CSH) medical center or hospital to drive CSH's commitment to high quality, safe and cost-effective healthcare consistent with organizational objectives and to best meet the needs of the community. The incumbent serves as a liaison between physicians, physician/hospital management and community organizations and works closely with VMFH counterparts on medical affairs strategic planning, provider engagement and organization-wide initiatives.

Every day you will you will report to the Region CMO Northwest and oversee work that includes direct oversight and involvement in activities designed to improve clinical performance, patient safety and operational efficiencies. You will achieve timely conversion to evidence-based medicine, ensure compliance with corporate policies/bylaws and regulatory/accreditation requirements, and directly oversee the hospital based medical directors. Your work requires collaboration with, and responsiveness to the concerns and needs of medical staff members, and you are expected to foster and contribute to a collegial, mutually beneficial relationship between medical staff and hospital administration.

To be successful in this role, you will participate in, through subordinate directors/managers, the programs, systems, operations and resources of the assigned facility/clinical area(s) to assure the safe and appropriate delivery of diagnostic and therapeutic patient care, achievement of clinical core measurement scores, and to ensure that all activities are conducted in a timely and cost-effective manner and in compliance with organizational values, professional standards, internal policies/standards/procedures and applicable regulatory requirements. Provide oversight with respect to all aspects of patient care within the assigned clinical area(s) and ensures the application of consistent practices relating to clinical/administrative operations, customer service, human resources activities and CommonSpirit Oregon standards; collaborates with medical staff to develop and implement new clinical systems/programs to enhance existing services and raise the standard of care for the patient population served. Participate in the development, implementation and evaluation of new/revised standards, policies, procedures, protocols and/or general communications in support of assigned clinical area(s) to ensure consistency with the philosophy/values of the organization and compliance with applicable regulatory/accreditation requirements; ensures that all clinical and related support activities are fully documented in accordance with the standards and practices of the organization. Serve as a member of the CSH Oregon Expanded Executive Leadership Team and, as such, provides effective strategic vision, leadership and direction in the overall management of the organization; collaborates with other leadership team members in the common goal of standardization, integration and enhancement of the continuum of services available within designated clinical area(s); participates in the company-wide evaluation of processes and practices to determine the need for change to accommodate shifting business priorities, conditions and objectives.

• Performance/Quality Improvement: Participates in the development, implementation and evaluation of systems/initiatives/programs to facilitate performance/quality improvements in keeping with strategic objectives and regulatory requirements; conducts ongoing assessment of the strengths and weaknesses of the assigned clinical area(s) to better understand/identify future needs and challenges; evaluates existing systems/programs/priorities and future potential to make recommendations for growth, expansion, new service and solvency of existing services based on market demographics and volume projections; develops and presents comprehensive recommendations regarding the viability of specific systems/initiatives; oversees the execution of quality process improvement initiatives/projects to ensure timely achievement of business objectives. 
• Short-and Long-Term Planning: Anticipates and recognizes the evolving factors that affect current/future needs, and participates in the development of strategies/initiatives/programs/projects to support future growth and/or transformational change of clinical area(s) and address matters such as: provision of new services, standardization of policies/practices across the organization, increasing market share, maximizing revenues, cross-selling services, improving efficacy/cost effectiveness of clinical services provided, enhancing patient outcomes/satisfaction and others of similar complexity and consequence; understands and ensures the full optimization of available information technology to achievement of overall business objectives; directs the development of formal strategic/tactical plans, to include both short- and long-term business planning, with full accountability for achievement of plan objectives; presents and gains Leadership Team support for recommendations and participates in project management efforts to develop/implement planning objectives. 
• Resource Management/Budget Administration: Participates in the determination of operating/capital resources needed to accomplish the business objectives of the assigned facility/clinical area(s) and leads activities and resources in a manner that is fiscally responsible and in accordance with CSH policies and standards; participates in the development of the annual operating/capital budget, ensuring alignment/optimization of resources towards achievement of financial goals; exercises effective cost control by monitoring and directing the adjustment of expenses as necessary to stay within budget; directs the preparation of complete and accurate financial, budget, activity and productivity information including variance reports, financial projections and other statistical reports; keeps appropriate parties appraised of all issues with potential for budgetary/financial impact. 
• Staff Management and Development: Directs and evaluates the work of subordinate management staff in accordance with the content, spirit and intent of applicable internal/external regulations and standards for human resource management; ensures adequate staffing levels for appropriate coverage to meet budgetary and operational objectives and that staff are qualified and properly trained to perform assigned job duties; makes employment decisions, establishes performance standards and evaluates management staff performance; counsels/develops management staff and addresses performance management concerns and technical issues elevated by subordinates as beyond the their scope of authority. 
• Business Development/Marketing: Works collaboratively with CSH Marketing/Communications Dept. to develop effective marketing strategies and promotional materials for the clinical area(s) that are designed to enhance awareness, expand market share and increase revenues to CSH; identifies and implements strategies/opportunities to differentiate CSH programs and services from those of other healthcare providers; participates in community awareness activities to promote clinical programs/services. Cultivates and maintains professional relationships with primary customers of the clinical area(s) including medical directors, physicians, physician groups, patients, supply vendors and external entities to foster opportunities for revenue enhancement, enhanced customer service and to positively impact core clinical measures. 
• Duties as assigned: Support St. Anthony Pendleton for Medical Affairs, Credentialing, Case Review, utilization and other duties requested by Region CMO 

In addition to bringing humankindness to the workplace each day, qualified candidates will need the following:

Required:

• Licensed Doctor of Medicine or Doctor of Osteopathy
• Five years of leadership experience as a CMO or ACMO or quality officer or medical director equivalent, and in medical staff and quality improvement activities
• Knowledge of performance improvement methodologies such as VMPS, lean or Sigma, including experience in measuring, assessing and improving the performance of services and processes in a medical center

Preferred:

• One to three years of physician group experience
• Involvement in healthcare service delivery research and/or decision analysis is a plus

#LI CSH

CMO-TA