Applications Trainer

CommonSpirit Medical Group (Mountain Management Services) is a leading provider of comprehensive office management services and affiliated physicians in Southeast Tennessee and North Georgia. Our award-winning, faith-based organization is dedicated to supporting the delivery of exceptional healthcare in the region. We are proud to be consistently recognized for excellence by organizations like U.S. News & World Report, PINC AI™, CMS, Healthgrades®, Leapfrog, and as one of the Best Places to Work in Tennessee. We are honored to be your trusted ally in health, dedicated to serving our community with compassion and excellence.

As our Application Professional, you will be a vital technical innovator, creating and maintaining robust applications supporting our business operations.

Every day, you'll develop, test, implement, and maintain web-based applications. You'll troubleshoot system issues, improve applications, and leverage healthcare knowledge for complex tasks within our dynamic IT environment.

To be successful, you'll combine strong technical development skills with an analytical problem-solving mindset, a commitment to improvement, and the ability to deliver high-quality software solutions advancing our mission.

• Assists leadership and IT with clinic AEHR implementation and support
• Suggest changes to the existing systems, procedures and configurations to take advantage of new concepts, methods, technology and health care information processing requirements
• Works with other health care delivery tools within the healthcare system to promote connectivity between all applications in the provision of high quality, cost effective health care
• Appropriately escalates issues that may compromise patient safety, or adversely impact clinical workflow or project timelines, goals or budget
• Analyzes clinic issues and requests, determines feasibility and need, and works with appropriate departments for changes
• Monitors projects and reports any deviation in schedules or work plans to management or project manager

Required

• Bachelors Other Business or HR
• 5-7 years of professional training required
• Software/Computer applications training experience
• Healthcare/medical industry experience
• None, upon hire

Preferred

• Bachelors Other Business or HR
• Proficient with Epic Front Desk and Insurance workflows