Clinic Receptionist

Since 1885, CHI St. Alexius Health has been dedicated to leading health care in this region by enriching the lives of patients through the highest quality of care. We seek to continue our tradition of success and innovation with individuals dedicated to delivering the highest level of expertise and quality. Together we can continue to grow and support the legacy of CHI St. Alexius Health for many years to come.

CHI St. Alexius Health is a regional health network with a tertiary hospital in Bismarck, the system also consists of critical access hospitals (CAHs) in Carrington, Dickinson, Devils Lake, Garrison, Turtle Lake, Washburn and Williston and numerous clinics and outpatient services.  CHI St. Alexius Health manages four CAHs in North Dakota - Elgin, Linton, and Wishek, as well as Mobridge Regional Medical Center in Mobridge, S.D. CHI St. Alexius Health offers a comprehensive line of inpatient and outpatient medical services, including: a Level II Trauma Center, primary and specialty physician clinics, home health and hospice services, durable medical equipment services, a fitness and human performance center and ancillary services throughout western and central North Dakota.

CHI St. Alexius Health is part of CommonSpirit Health, a nonprofit, Catholic health system dedicated to advancing health for all people. It was created in February 2019 through the alignment of Catholic Health Initiatives and Dignity Health. CommonSpirit Health is committed to creating healthier communities, delivering exceptional patient care, and ensuring every person has access to quality health care.

As our Clinic Receptionist, you will help greet guests by being patient centered thriving on providing top notch customer service so everyone feels welcome and helped. Every day you will will be responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic. To be successful in this role you must be patient centered and detail orientated. 

Responsibilities: 

• Patient Intake & Check-Out: Manage the full patient lifecycle, including efficient check-in/check-out, notifying clinical staff of arrivals, and providing updates on potential appointment delays
• Documentation & Record Management: Maintain accurate electronic medical records by scanning identification, insurance, and referral documents, and preparing comprehensive charts for daily appointments
• Financial Administration: Collect copays and deductibles at the time of service, perform daily cash drawer reconciliation, and ensure all financial transactions are processed accurately
• Scheduling & Communication: Handle incoming phone calls, schedule patient appointments, confirm next-day visits, and conduct follow-ups regarding "no-show" policies
• Front-Office Operations: Manage office mail, monitor inventory, order supplies, and ensure all admitting processes remain in compliance with clinic and regulatory policies
• Data Integrity: Verify and update patient and insurance information to ensure administrative efficiency and adherence to office guidelines

Required

• Highschool Diploma or Equivalent

Preferred

• Previous administrative experience preferred