RN Care Coordinator

Founded in 1910, Dignity Health - Community Hospital of San Bernardino is a 343-bed, acute care, nonprofit hospital. Serving over 75,000 patients annually, the hospital offers a full complement of services including a Level II NICU, maternity care and pediatrics, and behavioral health and long-term subacute care for adults and children. 

Additionally, Community Hospital of San Bernardino has been recognized with the gold seal of approval by the Joint Commission, as an LGBTQ+ Healthcare Equality Leader by the Human Rights Campaign Foundation, and rated five stars for Children’s Subacute Center by the Centers for Medicare and Medicaid Services. In 2025, we were voted Best Hospital by Inland Empire Magazine. 

Community Hospital of San Bernardino shares a legacy of humankindness with Dignity Health and CommonSpirit Health, one of the nation’s largest health care systems, dedicated to providing compassionate, high-quality, and affordable patient-centered care.

One Community. One Mission. One California 

As our RN Care Coordinator, you will be a vital link in the patient’s recovery journey, acting as a clinical navigator who ensures that every transition—from admission to post-acute care—is seamless, evidence-based, and patient-centered.

Every day, you will strategically assess, plan, and facilitate comprehensive care across the continuum. You will expertly advocate for your patients by identifying and removing barriers to care, while collaborating daily with multidisciplinary teams, physicians, insurers, and post-acute providers to optimize clinical outcomes and reduce unnecessary hospital readmissions.

To be successful in this role, you must possess advanced clinical acumen and a deep understanding of utilization management. You must be a skilled communicator and negotiator who can balance patient choice with evidence-based practice, all while maintaining compliance with Federal and State regulations in a fast-paced hospital environment.

Key Responsibilities:

• Comprehensive Discharge Planning: Conduct thorough clinical and psychosocial assessments to develop and implement effective discharge plans that align with patient needs, preferences, and available community resources.
• Utilization Management: Partner with the multidisciplinary team to ensure the appropriate use of hospital resources and verify that patient care progression meets established evidence-based clinical criteria.
• Care Transition Excellence: Manage complex transitions to post-acute care settings, ensuring clear communication with providers to reduce gaps in care and prevent 30-day readmissions.
• Patient Advocacy & Education: Serve as the primary patient advocate, addressing cultural, spiritual, and socioeconomic barriers while providing education to empower patients and families throughout their healthcare journey.
• Clinical Compliance: Maintain rigorous documentation standards and deliver required patient notifications in strict adherence to hospital policies, quality standards, and healthcare regulations.
• Quality Improvement: Participate in hospital-wide performance improvement initiatives to enhance the patient experience, increase operational efficiency, and drive superior clinical outcomes.

• Minimum two (2) years of acute hospital clinical experience or a Masters degree in Case Management or Nursing field in lieu of 1 year experience.
• California RN license
• Graduate of an accreddited school of nursing. 
• AHA BLS card
• Ability to pass annual Inter-rater reliability test for Utilization Review product(s) used.
• Able to apply clinical guidelines to ensure progression of care.
• Must have critical thinking and problem-solving skills.
• Collaborate effectively with multiple stakeholders
• Professional communication skills.
• Understand how utilization management and case management programs integrate.
• Ability to work as a team player and assist other members of the team where needed. 
• Thrive in a fast paced, self-directed environment.
• Knowledge of CMS standards and requirements.
• Proficient in prioritizing work and delegating where indicated.
• Highly organized with excellent time management skills.
• Excellent customer service and presentation skills are a must Strong interpersonal and written communication skills are essential Demonstrated ability to apply analytical and problem solving skills Demonstrated ability to manage multiple tasks or projects