Billing Representative

Founded in 1923, Dignity Health - St. Mary Medical Center is a 389-bed, acute care, nonprofit hospital located in Long Beach, California. Serving over 80,000 patients annually, the hospital offers a full complement of services including a Level II Trauma Center, Level III NICU, heart care, and orthopedics. Additionally, St. Mary Medical Center has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation. It is a Joint Commission-certified Thrombectomy-Capable Stroke Center and received a Healthgrades 5-Star Award for Heart Failure in 2026.  One Community. One Mission. One California 

The Billing Representative is responsible for the day-to-day billing operations. The Billing Representative will serve as a resource to C.A.R.E. Clinic physicians, nurses, medical assistants, managers, and clinic staff in all insurance related issues. The Billing Representative will ensure that we are billing and collecting patients insurance appropriately. 

This position is responsible for compiling reports in regards to Accounts Receivables and ensuring that claims are paid in a timely manner. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.

To be successful in this role, you will bring medical billing experience, strong insurance knowledge, and accuracy. Some responsibilities & duties include:

• Inputting charges for each office visit and procedures on a daily basis. Transmits charges on a daily basis. Completes all edits identified by clearinghouse
• Responsible for printing and mailing all paper claims and responsible to prepare, print and mail patient statements on a daily basis
• Supports the importance of accurate, complete and consistent billing practices for the production of quality healthcare data.
• Posts all insurance and patient payments and responsible for researching and rebilling all denied and unpaid claims in a timely fashion
• Maintains patient financial chart ensuring patient insurance and income is accurate and responsible to audit patient charts.
• Enters all MediCal Waiver Program charges.

Required

• Minimum of two years job-related experience
• Knowledge of Medicare and Medical compliance and documentation standards for billing, CPT and ICD-9 coding, including Physician Guidelines, Medical Terminology, anatomy and disease processes; demonstrable ability to use these to make sound coding choices.
• Excellent interpersonal and communication skills; excellent organizational skills; ability to be flexible and work collaboratively.

Preferred

• Associates/Two-year college degree
• AHIMA CCS-P certified