Security Dispatcher

Since 1885, CHI St. Alexius Health has been dedicated to leading health care in this region by enriching the lives of patients through the highest quality of care. We seek to continue our tradition of success and innovation with individuals dedicated to delivering the highest level of expertise and quality. Together we can continue to grow and support the legacy of CHI St. Alexius Health for many years to come.

CHI St. Alexius Health is a regional health network with a tertiary hospital in Bismarck, the system also consists of critical access hospitals (CAHs) in Carrington, Dickinson, Devils Lake, Garrison, Turtle Lake, Washburn and Williston and numerous clinics and outpatient services.  CHI St. Alexius Health manages four CAHs in North Dakota - Elgin, Linton, and Wishek, as well as Mobridge Regional Medical Center in Mobridge, S.D. CHI St. Alexius Health offers a comprehensive line of inpatient and outpatient medical services, including: a Level II Trauma Center, primary and specialty physician clinics, home health and hospice services, durable medical equipment services, a fitness and human performance center and ancillary services throughout western and central North Dakota.

CHI St. Alexius Health is part of CommonSpirit Health, a nonprofit, Catholic health system dedicated to advancing health for all people. It was created in February 2019 through the alignment of Catholic Health Initiatives and Dignity Health. CommonSpirit Health is committed to creating healthier communities, delivering exceptional patient care, and ensuring every person has access to quality health care.

As our Security Dispatcher you will help security officers and emergency response teams so they can perform their duties safely and professionally across all market campuses. Every day you will monitor critical systems, manage emergency communications, and coordinate rapid response efforts. You will be expected to serve as the primary point of contact for emergency incidents, front-line patient support, and after-hours hospital operations. To be successful in this role, you must demonstrate exceptional communication skills, the ability to remain calm under pressure, and technical proficiency in operating complex surveillance and dispatch systems.

• Emergency Dispatch & Response: Serve as the primary emergency operator, activating and coordinating internal teams (clinical/non-clinical/security) and external first responders (Police/Fire/EMS) for all codes and disaster events
• Surveillance & Access Control: Manage audio/visual monitoring and electronic access systems to provide overwatch support for security personnel and conduct urgent video reviews as required
• Emergency Department Support: Act as the front-line point of contact for the ED lobby, handling patient registration and serving as the primary liaison between visitors and clinical staff
• After-Hours Communications: Operate the hospital switchboard during overnight shifts, screening and routing all incoming calls to the appropriate departments
• Information Management & Technology: Utilize diverse communication platforms—including radios, pagers, PA systems, and digital messaging—to facilitate real-time information sharing across onsite and off-site facilities
• Reporting & Professional Development: Maintain accurate logs and incident reports, keep leadership informed of critical events, and pursue continuous professional growth through departmental training and education

Required

• High School Diploma, GED or equivalent
• BLS certification required upon hire
• Proficient with phones and other communication systems; basic to intermediate computer ability 

Preferred 

• 3 years security, law enforcement or related experience or 1 year in a communications center