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Search Results Page 133 of 233

JOB SUMMARY - Provides professional patient care and transportation in accordance with all departmental and St. Joseph Health System operating policies, city and state laws, and applicable contracts.  ACCOUNTABILITIES - ESSENTIAL - Personal, crew, patient and bystanders safety: Scene size up, emergency scenes are dynamic events; the Paramedic should always look out first for their safety and then the safety of others. - Patient Assessment and delivery of care: Provides patient care functions according to protocol, procedure and written directives to level of certification. Performs a patient assessment throughout a call on every patient encountered, providing appropriate treatment and transportation decisions. - Maintains and improves skill level and knowledge base: Attends/participates in 75% of annual departmental training and completion of annual Skills Competency Fair. - Lifting and moving patients: Ensure proper lifting, moving patients safely and effectively. - Transport and Transfer of Care: Verifies patient identification prior to transport, contacts receiving facility prior to delivery along with providing a patient care report, also providing safe delivery to or from the hospital and aircraft. Transfer the patient to the appropriate facility and health care provider giving complete/accurate verbal patient care report.  Assures geographic knowledge of service area (communities, towns, cities and counties), utilizing appropriate map/GPS reading skills.   - Record keeping and data collection: Neatly and accurately completes written and electrical Patient Care Reports (ePCR), leaves a copy of the transported patient's report at every facility - ED. - Patient Advocacy: Assist patient with special concerns that will need to be brought to hospital personnel's attention (i.e. geriatric patient who may require additional home care). - Completes daily equipment checks and maintenance: Assures equipment readiness, including cleaning as needed or required, along with proficiency in equipment operation safely, repairs within scope of abilities, and reports deficiencies when noticed to supervisor and relief crew.  Checks MediTech, HealthEMS and other information devices while on duty daily.  
Job ID
2020-136460
Department
Emergency Services
Shift
Varied
Facility / Process Level : Name
CHI St Joseph Health
Employment Type
Full Time
Location
TX-BRYAN
JOB SUMMARY - Provides professional patient care and transportation in accordance with all departmental and St. Joseph Health System operating policies, city and state laws, and applicable contracts.  ACCOUNTABILITIES - ESSENTIAL - Personal, crew, patient and bystanders safety: Scene size up, emergency scenes are dynamic events; the Paramedic should always look out first for their safety and then the safety of others. - Patient Assessment and delivery of care: Provides patient care functions according to protocol, procedure and written directives to level of certification. Performs a patient assessment throughout a call on every patient encountered, providing appropriate treatment and transportation decisions. - Maintains and improves skill level and knowledge base: Attends/participates in 75% of annual departmental training and completion of annual Skills Competency Fair. - Lifting and moving patients: Ensure proper lifting, moving patients safely and effectively. - Transport and Transfer of Care: Verifies patient identification prior to transport, contacts receiving facility prior to delivery along with providing a patient care report, also providing safe delivery to or from the hospital and aircraft. Transfer the patient to the appropriate facility and health care provider giving complete/accurate verbal patient care report.  Assures geographic knowledge of service area (communities, towns, cities and counties), utilizing appropriate map/GPS reading skills.   - Record keeping and data collection: Neatly and accurately completes written and electrical Patient Care Reports (ePCR), leaves a copy of the transported patient's report at every facility - ED. - Patient Advocacy: Assist patient with special concerns that will need to be brought to hospital personnel's attention (i.e. geriatric patient who may require additional home care). - Completes daily equipment checks and maintenance: Assures equipment readiness, including cleaning as needed or required, along with proficiency in equipment operation safely, repairs within scope of abilities, and reports deficiencies when noticed to supervisor and relief crew.  Checks MediTech, HealthEMS and other information devices while on duty daily.  
Job ID
2020-137519
Department
Paramedic
Shift
Varied
Facility / Process Level : Name
CHI St Joseph Health
Employment Type
Full Time
Location
TX-BRYAN
JOB SUMMARY - Provides professional patient care and transportation in accordance with all departmental and St. Joseph Health System operating policies, city and state laws, and applicable contracts.  ACCOUNTABILITIES - ESSENTIAL - Personal, crew, patient and bystanders safety: Scene size up, emergency scenes are dynamic events; the Paramedic should always look out first for their safety and then the safety of others. - Patient Assessment and delivery of care: Provides patient care functions according to protocol, procedure and written directives to level of certification. Performs a patient assessment throughout a call on every patient encountered, providing appropriate treatment and transportation decisions. - Maintains and improves skill level and knowledge base: Attends/participates in 75% of annual departmental training and completion of annual Skills Competency Fair. - Lifting and moving patients: Ensure proper lifting, moving patients safely and effectively. - Transport and Transfer of Care: Verifies patient identification prior to transport, contacts receiving facility prior to delivery along with providing a patient care report, also providing safe delivery to or from the hospital and aircraft. Transfer the patient to the appropriate facility and health care provider giving complete/accurate verbal patient care report.  Assures geographic knowledge of service area (communities, towns, cities and counties), utilizing appropriate map/GPS reading skills.   - Record keeping and data collection: Neatly and accurately completes written and electrical Patient Care Reports (ePCR), leaves a copy of the transported patient's report at every facility - ED. - Patient Advocacy: Assist patient with special concerns that will need to be brought to hospital personnel's attention (i.e. geriatric patient who may require additional home care). - Completes daily equipment checks and maintenance: Assures equipment readiness, including cleaning as needed or required, along with proficiency in equipment operation safely, repairs within scope of abilities, and reports deficiencies when noticed to supervisor and relief crew.  Checks MediTech, HealthEMS and other information devices while on duty daily.  
Job ID
2020-137516
Department
Paramedic
Shift
Varied
Facility / Process Level : Name
CHI St Joseph Health
Employment Type
Full Time
Location
TX-BRYAN
JOB SUMMARY - Provides professional patient care and transportation in accordance with all departmental and St. Joseph Health System operating policies, city and state laws, and applicable contracts.  ACCOUNTABILITIES - ESSENTIAL - Personal, crew, patient and bystanders safety: Scene size up, emergency scenes are dynamic events; the Paramedic should always look out first for their safety and then the safety of others. - Patient Assessment and delivery of care: Provides patient care functions according to protocol, procedure and written directives to level of certification. Performs a patient assessment throughout a call on every patient encountered, providing appropriate treatment and transportation decisions. - Maintains and improves skill level and knowledge base: Attends/participates in 75% of annual departmental training and completion of annual Skills Competency Fair. - Lifting and moving patients: Ensure proper lifting, moving patients safely and effectively. - Transport and Transfer of Care: Verifies patient identification prior to transport, contacts receiving facility prior to delivery along with providing a patient care report, also providing safe delivery to or from the hospital and aircraft. Transfer the patient to the appropriate facility and health care provider giving complete/accurate verbal patient care report.  Assures geographic knowledge of service area (communities, towns, cities and counties), utilizing appropriate map/GPS reading skills.   - Record keeping and data collection: Neatly and accurately completes written and electrical Patient Care Reports (ePCR), leaves a copy of the transported patient's report at every facility - ED. - Patient Advocacy: Assist patient with special concerns that will need to be brought to hospital personnel's attention (i.e. geriatric patient who may require additional home care). - Completes daily equipment checks and maintenance: Assures equipment readiness, including cleaning as needed or required, along with proficiency in equipment operation safely, repairs within scope of abilities, and reports deficiencies when noticed to supervisor and relief crew.  Checks MediTech, HealthEMS and other information devices while on duty daily.   - OTHER - Performs other duties as assigned to meet the organization`s needs.
Job ID
2020-137514
Department
Paramedic
Shift
Varied
Facility / Process Level : Name
CHI St Joseph Health
Employment Type
Full Time
Location
TX-BRYAN
As a Registered Nurse, you will be responsible for delivering the highest quality patient care according to the specific orders of each patient’s individual physician. This will involve, utilizing your knowledge and skills to educate patients and their families on prevention and healthy habits. Additional responsibilities for this RN role include: - Monitoring patients’ conditions and assessing their needs - Collaborating with physicians and nurses to devise individualized care plans for patients - Administering patients’ medications and providing treatments according to physicians’ orders - Fostering a supportive and compassionate environment to care for patients and their families
Job ID
2021-158328
Department
Emergency Services
Shift
Day
Facility / Process Level : Name
Burleson St.Joseph Health Ctr
Employment Type
Part Time
Location
TX-CALDWELL
As a Registered Nurse, you will be responsible for delivering the highest quality patient care according to the specific orders of each patient’s individual physician. This will involve, utilizing your knowledge and skills to educate patients and their families on prevention and healthy habits. Additional responsibilities for this RN role include: - Monitoring patients’ conditions and assessing their needs - Collaborating with physicians and nurses to devise individualized care plans for patients - Administering patients’ medications and providing treatments according to physicians’ orders - Fostering a supportive and compassionate environment to care for patients and their families
Job ID
2021-162608
Department
Oncology
Shift
Day
Facility / Process Level : Name
CHI St Joseph Health
Employment Type
Part Time
Location
TX-BRYAN
Franciscan Medical Group is currently seeking a full time Patient Access Reo for our Franciscan Orthopedic Associates in Gig Harbor, WA. We are a busy teambased environment and have no weekend, nights or organizationally recognized holidays required!   Job Summary: - Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. - Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s electronic medical record; 3) gathering/validating insurance information using routine methods and obtaining authorization for services, 4) scheduling patient appointments, and 5) collecting co-pays, co-insurance and prior balances. - Work requires knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent follows proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are necessary. - This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - The work requires knowledge of the policies, procedures and equipment applicable to the work unit at appointment. Essential Duties: - Registers and/or checks patients in/out. - Schedules appointments and ancillary services. - Handles and reconciles payments. - Continually monitor and reconcile issues prior to patient visit. - Distributes materials and responds to patient questions regarding routine billing and insurance matters. - Performs related duties as required. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - If assigned to the centralized FMG Float Pool, an incumbent provides patient access support to the assigned clinic/work unit as needed to meeting staffing needs. Requires frequent driving to assigned location(s) and current driver’s license.
Job ID
2021-159662
Department
Orthopedics
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Full Time
Location
WA-GIG HARBOR
Job Summary: - Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. - Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s electronic medical record; 3) gathering/validating insurance information using routine methods and obtaining authorization for services, 4) scheduling patient appointments, and 5) collecting co-pays, co-insurance and prior balances. - Work requires knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent follows proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are necessary. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly.
Job ID
2021-158219
Department
Urgent Care Center
Shift
Day
Facility / Process Level : Name
CHI Franciscan St. Michael Medical Center
Employment Type
Per Diem
Location
WA-PORT ORCHARD
Franciscan Medical Group is currently seeking a PER DIEM (0.0FTE) Patient Access Rep for our Franciscan Cardiovascular Consultants Clinic in Bremerton, WA. We are seeking a motivated individual to join our patient centered team. This individual will supprt a fast paced team. Flexible schedule, day shift with no nights, weekend or organizationally recognized holidays required.    Job Summary: - Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. - Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s electronic medical record; 3) gathering/validating insurance information using routine methods and obtaining authorization for services, 4) scheduling patient appointments, and 5) collecting co-pays, co-insurance and prior balances. - Work requires knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent follows proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are necessary. - This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - The work requires knowledge of the policies, procedures and equipment applicable to the work unit at appointment. Essential Duties: - Registers and/or checks patients in/out. - Schedules appointments and ancillary services. - Handles and reconciles payments. - Continually monitor and reconcile issues prior to patient visit. - Distributes materials and responds to patient questions regarding routine billing and insurance matters. - Performs related duties as required. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - If assigned to the centralized FMG Float Pool, an incumbent provides patient access support to the assigned clinic/work unit as needed to meeting staffing needs. Requires frequent driving to assigned location(s) and current driver’s license.
Job ID
2020-132220
Department
Cardiology Clinic Adv Heart
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Per Diem
Location
WA-BREMERTON
GENERAL SUMMARY: Under supervision, greets, instructs, schedules and directs adult patients and visitors.  Serves as liaison between patient and medical support staff.   ESSENTIAL FUNCTIONS: - Greets, instructs, and directs all incoming patients and visitors. - Assists with completion of registration forms. - Answers incoming calls and provides routine information and directs calls to appropriate area. - Accesses, inputs, and retrieves information via the computer, updates information as needed. - Assists with pre-certification process. - Monitors patient waiting time and maintains patient flow.       - Performs billing processes as identified. - Assures completion of all appropriate documents upon check out. - Utilizes appropriate auditing tools according to IHC guidelines. - Attempts to contact all “no show” patients, documents in patient’s record and reschedules patient. - Notifies patient of future scheduled appointment. - Collects payments and compiles daily payment log. - Educates and instructs patients of upcoming procedures and tests under the nurse’s guidelines. - Maintains accurate balance of petty cash. - Utilizes answering service at appropriate times and retrieves messages from answering service and responds appropriately. - May cover other Iowa Heart Center locations as directed.
Job ID
2020-143489
Department
Adult Clinic
Shift
Day
Facility / Process Level : Name
MercyOne Des Moines Medical Center
Employment Type
Part Time
Location
IA-DES MOINES
GENERAL SUMMARY: Under supervision, greets, instructs, schedules and directs adult patients and visitors.  Serves as liaison between patient and medical support staff.   CORPORATE PHILOSOPHY STATEMENT: It is the obligation of each employee of Mercy Medical Center to abide by and promote the mission and core values of the Spirit of Mercy.   CORPORATE POLICY STATEMENT: It is the obligation of each employee of Mercy Medical Center to comply with Mercy’s mission, values, standards of conduct, policies, procedures and related practices (e.g., Dress Code, Time and Attendance, and other policies).   HIPAA SECURITY COMPLIANCE:   Security Access:  High“Incumbent has access to restricted or confidential patient information and must comply with the terms of the Mercy Medical Center Security Policies as it applies to their job role.”   ESSENTIAL FUNCTIONS: - Greets, instructs, and directs all incoming patients and visitors. - Assists with completion of registration forms. - Answers incoming calls and provides routine information and directs calls to appropriate area. - Accesses, inputs, and retrieves information via the computer, updates information as needed. - Assists with pre-certification process. - Monitors patient waiting time and maintains patient flow.       - Performs billing processes as identified. - Assures completion of all appropriate documents upon check out. - Utilizes appropriate auditing tools according to IHC guidelines. - Attempts to contact all “no show” patients, documents in patient’s record and reschedules patient. - Notifies patient of future scheduled appointment. - Collects payments and compiles daily payment log. - Educates and instructs patients of upcoming procedures and tests under the nurse’s guidelines. - Maintains accurate balance of petty cash. - Utilizes answering service at appropriate times and retrieves messages from answering service and responds appropriately. - May cover other Iowa Heart Center locations as directed.
Job ID
2021-157709
Department
Cardiology Services
Shift
Day
Facility / Process Level : Name
MercyOne Des Moines Medical Center
Employment Type
Full Time
Location
IA-DES MOINES
Franciscan Medical Group is looking for a full time Patient Access Rep for the Franciscan Digestive Care Associates Clinic in Lakewood. 8 hour shifts, no weekends or organizationally recognized holidays required.    Job Summary: - Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. - Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s electronic medical record; 3) gathering/validating insurance information using routine methods and obtaining authorization for services, 4) scheduling patient appointments, and 5) collecting co-pays, co-insurance and prior balances. - Work requires knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent follows proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are necessary. - This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - The work requires knowledge of the policies, procedures and equipment applicable to the work unit at appointment. Essential Duties: - Registers and/or checks patients in/out. - Schedules appointments and ancillary services. - Handles and reconciles payments. - Continually monitor and reconcile issues prior to patient visit. - Distributes materials and responds to patient questions regarding routine billing and insurance matters. - Performs related duties as required. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly.
Job ID
2021-163181
Department
Digestive Health
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Full Time
Location
WA-LAKEWOOD
Franciscan Medical Group is currently looking for a full-time Patient Access Rep for the Franciscan Family Medicine Clinic in Lakewood. Become a member of a dynamic clinic with a great culture of teamwork and gain exposure to a variety of different disciplines. Make a positive impact on the lives of a diverse population in a busy family practice setting. No weekends or organizationally recognized holidays required.    Job Summary: - Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. - Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s electronic medical record; 3) gathering/validating insurance information using routine methods and obtaining authorization for services, 4) scheduling patient appointments, and 5) collecting co-pays, co-insurance and prior balances. - Work requires knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent follows proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are necessary. - This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - The work requires knowledge of the policies, procedures and equipment applicable to the work unit at appointment. Essential Duties: - Registers and/or checks patients in/out. - Schedules appointments and ancillary services. - Handles and reconciles payments. - Continually monitor and reconcile issues prior to patient visit. - Distributes materials and responds to patient questions regarding routine billing and insurance matters. - Performs related duties as required. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly.
Job ID
2021-163182
Department
Family Care
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Full Time
Location
WA-ENUMCLAW
Franciscan Medical Group is currently seeking a full time Patient Access Rep for our Franciscan Heart & Vascular in Federal Way, WA! This position is Monday through Friday with no nights, weekends or organizationally recognized holidays required.    Job Summary: - Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. - Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s electronic medical record; 3) gathering/validating insurance information using routine methods and obtaining authorization for services, 4) scheduling patient appointments, and 5) collecting co-pays, co-insurance and prior balances. - Work requires knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent follows proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are necessary. - This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - The work requires knowledge of the policies, procedures and equipment applicable to the work unit at appointment. Essential Duties: - Registers and/or checks patients in/out. - Schedules appointments and ancillary services. - Handles and reconciles payments. - Continually monitor and reconcile issues prior to patient visit. - Distributes materials and responds to patient questions regarding routine billing and insurance matters. - Performs related duties as required. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - If assigned to the centralized FMG Float Pool, an incumbent provides patient access support to the assigned clinic/work unit as needed to meeting staffing needs. Requires frequent driving to assigned location(s) and current driver’s license.  
Job ID
2021-162644
Department
Cardiology Clinic Adv Heart
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Full Time
Location
WA-FEDERAL WAY
Franciscan Medical Group is currently seeking a fulltime Patient Access Rep for our Franciscan Heart & Vascular Associates in Tacoma, WA! This position will be a part of our expanding and busy Cardiology clinic located in Pierce County supporting primarily our call center. No nights, weekends or organizationally recognized holidays required!    Job Summary: - Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. - Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s electronic medical record; 3) gathering/validating insurance information using routine methods and obtaining authorization for services, 4) scheduling patient appointments, and 5) collecting co-pays, co-insurance and prior balances. - Work requires knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent follows proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are necessary. - This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - The work requires knowledge of the policies, procedures and equipment applicable to the work unit at appointment. Essential Duties: - Registers and/or checks patients in/out. - Schedules appointments and ancillary services. - Handles and reconciles payments. - Continually monitor and reconcile issues prior to patient visit. - Distributes materials and responds to patient questions regarding routine billing and insurance matters. - Performs related duties as required. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - If assigned to the centralized FMG Float Pool, an incumbent provides patient access support to the assigned clinic/work unit as needed to meeting staffing needs. Requires frequent driving to assigned location(s) and current driver’s license.  
Job ID
2021-160647
Department
Cardiology Clinic Adv Heart
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Full Time
Location
WA-TACOMA
Performs patient access, registration, admitting and financial counseling activities, which may include: patient pre-registration and registration, admittance, patient financial counseling, researching and evaluating federal, state and commercial insurance funding issues and screening patients for alternative government funding.   - Assembles all data and documents required for complete patient registration, including, pre-admission, admission, pre-registration and registration Functions; completes all insurance verifications and authorizations - Enters all patient demographic information; uses other department applications for eligibility and authorization - Assesses patient financial responsibility and collects co-pays and deductibles at time of admission - Screens admissions and informs referring physician offices, patients and their families about hospital policies and procedures regarding method of payment sources for services rendered - Obtains and documents funding information from patients and Provides information on available funding resources; obtains funding for patients in the statuses of scheduling, pre-registration, registration, or post registration as assigned - Uses payer resources and website to explore and assess eligibility; Initiates third party referrals, administers financial assistance policy and procedures to determine patient eligibility for discounted prices or charity care - Works in collaboration with all areas of the revenue cycle to identify and resolve issues and or barriers - Enters a variety of fiscally related information into databases; Maintains fiscal records and files - Responds to requests for information and inquiries related to patient access processes, policies, and/or other related information; researches and resolves customer problems
Job ID
2021-151105
Department
Referrals
Shift
Day
Facility / Process Level : Name
CHI St Joseph Health
Employment Type
Full Time
Location
TX-BRYAN
Responsible for greeting patients, communicating with departments, scheduling appointments, answering phones, receiving payments, verifying necessary information and records in the medical record.  Provides information to patients so they may fully utilize and benefit from the clinic services.  Conveys a positive image of St. Joseph Regional Health Center. Proficient in Office Assistant I & II duties so that they can develop Office Assistant who are at a lower level on the career ladder.   - Greets patients in polite, prompt, helpful manner and provides any necessary instructions/directions. Informs appropriate department of patient`s arrival. - Answers phone in pleasant manner and routes calls, takes messages, responds to questions and deals with patients needs expeditiously. - Schedules follow-up appointments, and contacts no-show and canceled appointments to reschedule to ensure that no patient is lost to follow-up. - Verifies and updates patient information at each encounter with patient. - Collects copays, bad debts and prepays as specifies in the system at time of patient check-in. Issues receipts. - Obtains patient forms, consents, signatures as needed to keep patient's records up to date. - Collects and enters patient's insurance information into database. - Obtains referral information is necessary for patient's appointment. Ensuring proper authorizations are obtained before patient is seen in the office. - Assembles patient's charts for the next day visits, ensuring records from other offices have been received and scanned into patient's chart. - Processes medical records requests from offices and other entities. - Responsible for obtaining approvals through patient's insurance company for in/out of office procedures and surgeries. - Schedules surgeries, outpatient appointments and admissions per providers requests. - Handles all workers compensations and FMLA authorizations, eligibility for patient's appointments. - Responsible for collecting any co-insurance, deductibles, and cash payments for surgery/office procedures before services are rendered. - Maintains established par levels and places orders for supplies needed for office needs. - Performs other duties as assigned to meet the organization`s needs.
Job ID
2021-151104
Department
Referrals
Shift
Day
Facility / Process Level : Name
CHI St Joseph Health
Employment Type
Full Time
Location
TX-BRYAN
Franciscan Medical Group is currently seeking a full time Patient Access Rep II for our Franciscan Heart & Vascular Associates in King County!  This position is Monday through Friday with no nights, weekends or organizationally recognized holidays required.    Job Summary: Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s medical record, 3) gathering/validating insurance information using routine methods, scheduling patient appointments, 4) collecting co-pays, co-insurance and prior balances, 5) obtaining and processing of referrals, authorizations and pre-certifications for patients requiring ancillary testing and/or surgical procedures, and 6) working with patients to ensure the patient’s referral needs are fulfilled and determining insurance benefit coverage for hardware related items such as retail contact lenses by working directly with patients’ insurance carriers, ever needed. Work requires critical thinking, hearing the needs of the patient meeting those needs by offering multiple options and solutions, knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent following proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are required offering the highest level of service to every patient every time. This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations. An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. The incumbent may also be located in a Call Center environment interacting with patients on the phone.   Essential Duties: - Registers and/or checks patients in/out. - Handles and reconciles payments. - Continually monitors and reconciles issues prior to patient visit. - Processes referral orders and/or pre-authorizations. - Coordinates appointments and ancillary services. - Responds to patient questions regarding routine billing and insurance matters. - Coordinates patient instructional/educational activities.
Job ID
2021-159659
Department
Cardiology Clinic Adv Heart
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Full Time
Location
WA-AUBURN
Responsible for greeting patients, communicating with departments, scheduling appointments, answering phones, receiving payments, verifying necessary information and records in the medical record.  Provides information to patients so they may fully utilize and benefit from the clinic services.  Conveys a positive image of St. Joseph Regional Health Center.   - Greets patients in polite, prompt, helpful manner and provides any necessary instructions/directions. Informs appropriate department of patient`s arrival. Oversees waiting area. Organizes patient flow.  - Answers phone in pleasant manner and deals with patient needs expeditiously. - Uses EMR to generate information necessary for billing. Verifies and updates patient information. Collects copay. Obtains patient signatures as needed. Completes necessary paperwork and issues receipts. Collects and enters patient's insurance information into data base. Responsible for managing, directing, and monitoring coding activities on all services including distributing the daily charge tickets to the billing company. - Obtains referral information. Schedules surgeries, outpatient appointments and admissions. - Sends/receives patient`s medical records. Assembles patient's charts for next day visits. Responsible for planning, organizing and directing all aspects of the medical records. - Responsible for assisting physician with clerical tasks. Coordinates service requests. Maintains clinic office and equipment. Informs the administrator of operational problems. Responsible for mail room functions including sorting and distribution of mail.  Orders and inventories supplies. - Assists with training and supervision of staff, helping them develop performance goals and objectives. - Responsible for assisting patients with questions on insurance claims, home healthcare, and medical equipment.  Responsible for administering, directing, planning, and coordinating all office activities. Provides information to patients so they may fully use and benefit from clinic/office services. - Performs other duties as assigned to meet the organization`s needs.
Job ID
2021-150467
Department
Family Care
Shift
Day
Facility / Process Level : Name
CHI St Joseph Health
Employment Type
Full Time
Location
TX-COLLEGE STATION
The Patient Access Respresnstative II is responsible for greeting patients, communicating with departments, scheduling appointments, answering phones, receiving payments, verifying necessary information and records in the medical record.  Provides information to patients so they may fully utilize and benefit from the clinic services.    - Greets patients in polite, prompt, helpful manner and provides any necessary instructions/directions. Informs appropriate department of patient`s arrival. - Answers phone in pleasant manner and routes calls, takes messages, responds to questions and deals with patients' needs expeditiously. - Schedules follow-up appointments, and contacts no-show and canceled appointments to reschedule to ensure that no patient is lost to follow-up. - Verifies and updates patient information at each encounter with patient. - Collects copays, bad debts and prepays as specifies in the system at time of patient check-in. Issues receipts. - Obtains patient forms, consents, signatures as needed to keep patient's records up to date. - Collects and enters patient's insurance information into database. - Obtains referral information is necessary for patient's appointment. Ensuring proper authorizations are obtained before patient is seen in the office. - Assembles patient's charts for the next day visits, ensuring records from other offices have been received and scanned into patient's chart. - Performs other duties as assigned to meet the organization`s needs.
Job ID
2021-159251
Department
Referrals
Shift
Day
Facility / Process Level : Name
CHI St Joseph Health
Employment Type
Full Time
Location
TX-BRYAN
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