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 ACCOUNTABILITIES - ESSENTIAL - Personal, crew, patient and bystanders safety: Scene size up, emergency scenes are dynamic events; the Paramedic should always look out first for their safety and then the safety of others. - Patient Assessment and delivery of care: Provides patient care functions according to protocol, procedure and written directives to level of certification. Performs a patient assessment throughout a call on every patient encountered, providing appropriate treatment and transportation decisions. - Maintains and improves skill level and knowledge base: Attends/participates in 75% of annual departmental training and completion of annual Skills Competency Fair. - Lifting and moving patients: Ensure proper lifting, moving patients safely and effectively. - Transport and Transfer of Care: Verifies patient identification prior to transport, contacts receiving facility prior to delivery along with providing a patient care report, also providing safe delivery to or from the hospital and aircraft. Transfer the patient to the appropriate facility and health care provider giving complete/accurate verbal patient care report.  Assures geographic knowledge of service area (communities, towns, cities and counties), utilizing appropriate map/GPS reading skills.   - Record keeping and data collection: Neatly and accurately completes written and electrical Patient Care Reports (ePCR), leaves a copy of the transported patient's report at every facility - ED. - Patient Advocacy: Assist patient with special concerns that will need to be brought to hospital personnel's attention (i.e. geriatric patient who may require additional home care). - Completes daily equipment checks and maintenance: Assures equipment readiness, including cleaning as needed or required, along with proficiency in equipment operation safely, repairs within scope of abilities, and reports deficiencies when noticed to supervisor and relief crew.  Checks MediTech, HealthEMS and other information devices while on duty daily.   - OTHER - Performs other duties as assigned to meet the organization`s needs.
Job ID
2021-163960
Department
Emergency Services
Shift
Varied
Facility / Process Level : Name
CHI St Joseph Health
Employment Type
Full Time
Location
TX-COLLEGE STATION
JOB SUMMARY - Provides professional patient care and transportation in accordance with all departmental and St. Joseph Health System operating policies, city and state laws, and applicable contracts.  ACCOUNTABILITIES - ESSENTIAL - Personal, crew, patient and bystanders safety: Scene size up, emergency scenes are dynamic events; the Paramedic should always look out first for their safety and then the safety of others. - Patient Assessment and delivery of care: Provides patient care functions according to protocol, procedure and written directives to level of certification. Performs a patient assessment throughout a call on every patient encountered, providing appropriate treatment and transportation decisions. - Maintains and improves skill level and knowledge base: Attends/participates in 75% of annual departmental training and completion of annual Skills Competency Fair. - Lifting and moving patients: Ensure proper lifting, moving patients safely and effectively. - Transport and Transfer of Care: Verifies patient identification prior to transport, contacts receiving facility prior to delivery along with providing a patient care report, also providing safe delivery to or from the hospital and aircraft. Transfer the patient to the appropriate facility and health care provider giving complete/accurate verbal patient care report.  Assures geographic knowledge of service area (communities, towns, cities and counties), utilizing appropriate map/GPS reading skills.   - Record keeping and data collection: Neatly and accurately completes written and electrical Patient Care Reports (ePCR), leaves a copy of the transported patient's report at every facility - ED. - Patient Advocacy: Assist patient with special concerns that will need to be brought to hospital personnel's attention (i.e. geriatric patient who may require additional home care). - Completes daily equipment checks and maintenance: Assures equipment readiness, including cleaning as needed or required, along with proficiency in equipment operation safely, repairs within scope of abilities, and reports deficiencies when noticed to supervisor and relief crew.  Checks MediTech, HealthEMS and other information devices while on duty daily.  
Job ID
2021-160583
Department
Emergency Services
Shift
Varied
Facility / Process Level : Name
CHI St Joseph Health
Employment Type
Per Diem
Location
TX-BRYAN
Position Summary: The Paramedic-I assists in the delivery of patient care and services to defined patient populations and their families under direction of the Registered Nurse, Manager, Director and Coordinator. The EMT - Paramedic practices Relationship Centered Care in collaboration with CHI St. Luke’s Hospital Systems values of Reverence, Integrity, Compassion and Excellence.
Job ID
2021-149801
Department
Emergency Services
Shift
Varied
Facility / Process Level : Name
CHI St. Luke's Health - Memorial - Lufkin
Employment Type
Per Diem
Location
TX-LUFKIN
JOB SUMMARY - Provides professional patient care and transportation in accordance with all departmental and St. Joseph Health System operating policies, city and state laws, and applicable contracts.  ACCOUNTABILITIES - ESSENTIAL - Personal, crew, patient and bystanders safety: Scene size up, emergency scenes are dynamic events; the Paramedic should always look out first for their safety and then the safety of others. - Patient Assessment and delivery of care: Provides patient care functions according to protocol, procedure and written directives to level of certification. Performs a patient assessment throughout a call on every patient encountered, providing appropriate treatment and transportation decisions. - Maintains and improves skill level and knowledge base: Attends/participates in 75% of annual departmental training and completion of annual Skills Competency Fair. - Lifting and moving patients: Ensure proper lifting, moving patients safely and effectively. - Transport and Transfer of Care: Verifies patient identification prior to transport, contacts receiving facility prior to delivery along with providing a patient care report, also providing safe delivery to or from the hospital and aircraft. Transfer the patient to the appropriate facility and health care provider giving complete/accurate verbal patient care report.  Assures geographic knowledge of service area (communities, towns, cities and counties), utilizing appropriate map/GPS reading skills.   - Record keeping and data collection: Neatly and accurately completes written and electrical Patient Care Reports (ePCR), leaves a copy of the transported patient's report at every facility - ED. - Patient Advocacy: Assist patient with special concerns that will need to be brought to hospital personnel's attention (i.e. geriatric patient who may require additional home care). - Completes daily equipment checks and maintenance: Assures equipment readiness, including cleaning as needed or required, along with proficiency in equipment operation safely, repairs within scope of abilities, and reports deficiencies when noticed to supervisor and relief crew.  Checks MediTech, HealthEMS and other information devices while on duty daily.  
Job ID
2020-136460
Department
Emergency Services
Shift
Varied
Facility / Process Level : Name
CHI St Joseph Health
Employment Type
Full Time
Location
TX-BRYAN
JOB SUMMARY - Provides professional patient care and transportation in accordance with all departmental and St. Joseph Health System operating policies, city and state laws, and applicable contracts.  ACCOUNTABILITIES - ESSENTIAL - Personal, crew, patient and bystanders safety: Scene size up, emergency scenes are dynamic events; the Paramedic should always look out first for their safety and then the safety of others. - Patient Assessment and delivery of care: Provides patient care functions according to protocol, procedure and written directives to level of certification. Performs a patient assessment throughout a call on every patient encountered, providing appropriate treatment and transportation decisions. - Maintains and improves skill level and knowledge base: Attends/participates in 75% of annual departmental training and completion of annual Skills Competency Fair. - Lifting and moving patients: Ensure proper lifting, moving patients safely and effectively. - Transport and Transfer of Care: Verifies patient identification prior to transport, contacts receiving facility prior to delivery along with providing a patient care report, also providing safe delivery to or from the hospital and aircraft. Transfer the patient to the appropriate facility and health care provider giving complete/accurate verbal patient care report.  Assures geographic knowledge of service area (communities, towns, cities and counties), utilizing appropriate map/GPS reading skills.   - Record keeping and data collection: Neatly and accurately completes written and electrical Patient Care Reports (ePCR), leaves a copy of the transported patient's report at every facility - ED. - Patient Advocacy: Assist patient with special concerns that will need to be brought to hospital personnel's attention (i.e. geriatric patient who may require additional home care). - Completes daily equipment checks and maintenance: Assures equipment readiness, including cleaning as needed or required, along with proficiency in equipment operation safely, repairs within scope of abilities, and reports deficiencies when noticed to supervisor and relief crew.  Checks MediTech, HealthEMS and other information devices while on duty daily.  
Job ID
2020-137519
Department
Paramedic
Shift
Varied
Facility / Process Level : Name
CHI St Joseph Health
Employment Type
Full Time
Location
TX-BRYAN
JOB SUMMARY - Provides professional patient care and transportation in accordance with all departmental and St. Joseph Health System operating policies, city and state laws, and applicable contracts.  ACCOUNTABILITIES - ESSENTIAL - Personal, crew, patient and bystanders safety: Scene size up, emergency scenes are dynamic events; the Paramedic should always look out first for their safety and then the safety of others. - Patient Assessment and delivery of care: Provides patient care functions according to protocol, procedure and written directives to level of certification. Performs a patient assessment throughout a call on every patient encountered, providing appropriate treatment and transportation decisions. - Maintains and improves skill level and knowledge base: Attends/participates in 75% of annual departmental training and completion of annual Skills Competency Fair. - Lifting and moving patients: Ensure proper lifting, moving patients safely and effectively. - Transport and Transfer of Care: Verifies patient identification prior to transport, contacts receiving facility prior to delivery along with providing a patient care report, also providing safe delivery to or from the hospital and aircraft. Transfer the patient to the appropriate facility and health care provider giving complete/accurate verbal patient care report.  Assures geographic knowledge of service area (communities, towns, cities and counties), utilizing appropriate map/GPS reading skills.   - Record keeping and data collection: Neatly and accurately completes written and electrical Patient Care Reports (ePCR), leaves a copy of the transported patient's report at every facility - ED. - Patient Advocacy: Assist patient with special concerns that will need to be brought to hospital personnel's attention (i.e. geriatric patient who may require additional home care). - Completes daily equipment checks and maintenance: Assures equipment readiness, including cleaning as needed or required, along with proficiency in equipment operation safely, repairs within scope of abilities, and reports deficiencies when noticed to supervisor and relief crew.  Checks MediTech, HealthEMS and other information devices while on duty daily.  
Job ID
2020-137516
Department
Paramedic
Shift
Varied
Facility / Process Level : Name
CHI St Joseph Health
Employment Type
Full Time
Location
TX-BRYAN
JOB SUMMARY - Provides professional patient care and transportation in accordance with all departmental and St. Joseph Health System operating policies, city and state laws, and applicable contracts.  ACCOUNTABILITIES - ESSENTIAL - Personal, crew, patient and bystanders safety: Scene size up, emergency scenes are dynamic events; the Paramedic should always look out first for their safety and then the safety of others. - Patient Assessment and delivery of care: Provides patient care functions according to protocol, procedure and written directives to level of certification. Performs a patient assessment throughout a call on every patient encountered, providing appropriate treatment and transportation decisions. - Maintains and improves skill level and knowledge base: Attends/participates in 75% of annual departmental training and completion of annual Skills Competency Fair. - Lifting and moving patients: Ensure proper lifting, moving patients safely and effectively. - Transport and Transfer of Care: Verifies patient identification prior to transport, contacts receiving facility prior to delivery along with providing a patient care report, also providing safe delivery to or from the hospital and aircraft. Transfer the patient to the appropriate facility and health care provider giving complete/accurate verbal patient care report.  Assures geographic knowledge of service area (communities, towns, cities and counties), utilizing appropriate map/GPS reading skills.   - Record keeping and data collection: Neatly and accurately completes written and electrical Patient Care Reports (ePCR), leaves a copy of the transported patient's report at every facility - ED. - Patient Advocacy: Assist patient with special concerns that will need to be brought to hospital personnel's attention (i.e. geriatric patient who may require additional home care). - Completes daily equipment checks and maintenance: Assures equipment readiness, including cleaning as needed or required, along with proficiency in equipment operation safely, repairs within scope of abilities, and reports deficiencies when noticed to supervisor and relief crew.  Checks MediTech, HealthEMS and other information devices while on duty daily.   - OTHER - Performs other duties as assigned to meet the organization`s needs.
Job ID
2020-137514
Department
Paramedic
Shift
Varied
Facility / Process Level : Name
CHI St Joseph Health
Employment Type
Full Time
Location
TX-BRYAN
As a Registered Nurse, you will be responsible for delivering the highest quality patient care according to the specific orders of each patient’s individual physician. This will involve, utilizing your knowledge and skills to educate patients and their families on prevention and healthy habits. Additional responsibilities for this RN role include: - Monitoring patients’ conditions and assessing their needs - Collaborating with physicians and nurses to devise individualized care plans for patients - Administering patients’ medications and providing treatments according to physicians’ orders - Fostering a supportive and compassionate environment to care for patients and their families
Job ID
2021-158328
Department
Emergency Services
Shift
Day
Facility / Process Level : Name
Burleson St.Joseph Health Ctr
Employment Type
Part Time
Location
TX-CALDWELL
As a Registered Nurse, you will be responsible for delivering the highest quality patient care according to the specific orders of each patient’s individual physician. This will involve, utilizing your knowledge and skills to educate patients and their families on prevention and healthy habits. Additional responsibilities for this RN role include: - Monitoring patients’ conditions and assessing their needs - Collaborating with physicians and nurses to devise individualized care plans for patients - Administering patients’ medications and providing treatments according to physicians’ orders - Fostering a supportive and compassionate environment to care for patients and their families
Job ID
2021-162608
Department
Oncology
Shift
Day
Facility / Process Level : Name
CHI St Joseph Health
Employment Type
Part Time
Location
TX-BRYAN
Job Summary: - Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. - Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s electronic medical record; 3) gathering/validating insurance information using routine methods and obtaining authorization for services, 4) scheduling patient appointments, and 5) collecting co-pays, co-insurance and prior balances. - Work requires knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent follows proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are necessary. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly.
Job ID
2021-158219
Department
Urgent Care Center
Shift
Day
Facility / Process Level : Name
CHI Franciscan St. Michael Medical Center
Employment Type
Per Diem
Location
WA-PORT ORCHARD
Franciscan Medical Group is currently seeking a PER DIEM (0.0FTE) Patient Access Rep for our Franciscan Cardiovascular Consultants Clinic in Bremerton, WA. We are seeking a motivated individual to join our patient centered team. This individual will supprt a fast paced team. Flexible schedule, day shift with no nights, weekend or organizationally recognized holidays required.    Job Summary: - Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. - Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s electronic medical record; 3) gathering/validating insurance information using routine methods and obtaining authorization for services, 4) scheduling patient appointments, and 5) collecting co-pays, co-insurance and prior balances. - Work requires knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent follows proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are necessary. - This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - The work requires knowledge of the policies, procedures and equipment applicable to the work unit at appointment. Essential Duties: - Registers and/or checks patients in/out. - Schedules appointments and ancillary services. - Handles and reconciles payments. - Continually monitor and reconcile issues prior to patient visit. - Distributes materials and responds to patient questions regarding routine billing and insurance matters. - Performs related duties as required. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - If assigned to the centralized FMG Float Pool, an incumbent provides patient access support to the assigned clinic/work unit as needed to meeting staffing needs. Requires frequent driving to assigned location(s) and current driver’s license.
Job ID
2020-132220
Department
Cardiology Clinic Adv Heart
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Per Diem
Location
WA-BREMERTON
GENERAL SUMMARY:   Under supervision, greets, instructs, schedules and directs adult patients and visitors.  Serves as liaison between patient and medical support staff.   ESSENTIAL FUNCTIONS: - Greets, instructs, and directs all incoming patients and visitors. - Assists with completion of registration forms. - Answers incoming calls and provides routine information and directs calls to appropriate area. - Accesses, inputs, and retrieves information via the computer, updates information as needed. - Assists with pre-certification process. - Monitors patient waiting time and maintains patient flow.       - Performs billing processes as identified. - Assures completion of all appropriate documents upon check out. - Utilizes appropriate auditing tools according to IHC guidelines. - Attempts to contact all “no show” patients, documents in patient’s record and reschedules patient. - Notifies patient of future scheduled appointment. - Collects payments and compiles daily payment log. - Educates and instructs patients of upcoming procedures and tests under the nurse’s guidelines. - Maintains accurate balance of petty cash. - Utilizes answering service at appropriate times and retrieves messages from answering service and responds appropriately. - May cover other Iowa Heart Center locations as directed.
Job ID
2021-165408
Department
Cardiology Services
Shift
Day
Facility / Process Level : Name
MercyOne Des Moines Medical Center
Employment Type
Full Time
Location
IA-WEST DES MOINES
GENERAL SUMMARY:   Under supervision, greets, instructs, schedules and directs adult patients and visitors.  Serves as liaison between patient and medical support staff.   ESSENTIAL FUNCTIONS: - Greets, instructs, and directs all incoming patients and visitors. - Assists with completion of registration forms. - Answers incoming calls and provides routine information and directs calls to appropriate area. - Accesses, inputs, and retrieves information via the computer, updates information as needed. - Assists with pre-certification process. - Monitors patient waiting time and maintains patient flow.       - Performs billing processes as identified. - Assures completion of all appropriate documents upon check out. - Utilizes appropriate auditing tools according to IHC guidelines. - Attempts to contact all “no show” patients, documents in patient’s record and reschedules patient. - Notifies patient of future scheduled appointment. - Collects payments and compiles daily payment log. - Educates and instructs patients of upcoming procedures and tests under the nurse’s guidelines. - Maintains accurate balance of petty cash. - Utilizes answering service at appropriate times and retrieves messages from answering service and responds appropriately. - May cover other Iowa Heart Center locations as directed.
Job ID
2021-164284
Department
Cardiology Services
Shift
Day
Facility / Process Level : Name
MercyOne Des Moines Medical Center
Employment Type
Full Time
Location
IA-WEST DES MOINES
GENERAL SUMMARY: Under supervision, greets, instructs, schedules and directs adult patients and visitors.  Serves as liaison between patient and medical support staff.   CORPORATE PHILOSOPHY STATEMENT: It is the obligation of each employee of Mercy Medical Center to abide by and promote the mission and core values of the Spirit of Mercy.   CORPORATE POLICY STATEMENT: It is the obligation of each employee of Mercy Medical Center to comply with Mercy’s mission, values, standards of conduct, policies, procedures and related practices (e.g., Dress Code, Time and Attendance, and other policies).   HIPAA SECURITY COMPLIANCE:   Security Access:  High“Incumbent has access to restricted or confidential patient information and must comply with the terms of the Mercy Medical Center Security Policies as it applies to their job role.”   ESSENTIAL FUNCTIONS: - Greets, instructs, and directs all incoming patients and visitors. - Assists with completion of registration forms. - Answers incoming calls and provides routine information and directs calls to appropriate area. - Accesses, inputs, and retrieves information via the computer, updates information as needed. - Assists with pre-certification process. - Monitors patient waiting time and maintains patient flow.       - Performs billing processes as identified. - Assures completion of all appropriate documents upon check out. - Utilizes appropriate auditing tools according to IHC guidelines. - Attempts to contact all “no show” patients, documents in patient’s record and reschedules patient. - Notifies patient of future scheduled appointment. - Collects payments and compiles daily payment log. - Educates and instructs patients of upcoming procedures and tests under the nurse’s guidelines. - Maintains accurate balance of petty cash. - Utilizes answering service at appropriate times and retrieves messages from answering service and responds appropriately. - May cover other Iowa Heart Center locations as directed.
Job ID
2021-157709
Department
Cardiology Services
Shift
Day
Facility / Process Level : Name
MercyOne Des Moines Medical Center
Employment Type
Full Time
Location
IA-DES MOINES
Franciscan Medical Group is looking for a full time Patient Access Rep for the Franciscan Digestive Care Associates Clinic in Lakewood. 8 hour shifts, no weekends or organizationally recognized holidays required.    Job Summary: - Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. - Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s electronic medical record; 3) gathering/validating insurance information using routine methods and obtaining authorization for services, 4) scheduling patient appointments, and 5) collecting co-pays, co-insurance and prior balances. - Work requires knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent follows proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are necessary. - This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - The work requires knowledge of the policies, procedures and equipment applicable to the work unit at appointment. Essential Duties: - Registers and/or checks patients in/out. - Schedules appointments and ancillary services. - Handles and reconciles payments. - Continually monitor and reconcile issues prior to patient visit. - Distributes materials and responds to patient questions regarding routine billing and insurance matters. - Performs related duties as required. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly.
Job ID
2021-163181
Department
Digestive Health
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Full Time
Location
WA-LAKEWOOD
Franciscan Medical Group is currently looking for a full-time Patient Access Rep for the Franciscan Family Medicine Clinic in West Seattle. Free parking and walking distance to many things around the West Seattle area. No weekends or organizationally recognized holidays required.    Job Summary: - Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. - Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s electronic medical record; 3) gathering/validating insurance information using routine methods and obtaining authorization for services, 4) scheduling patient appointments, and 5) collecting co-pays, co-insurance and prior balances. - Work requires knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent follows proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are necessary. - This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - The work requires knowledge of the policies, procedures and equipment applicable to the work unit at appointment. Essential Duties: - Registers and/or checks patients in/out. - Schedules appointments and ancillary services. - Handles and reconciles payments. - Continually monitor and reconcile issues prior to patient visit. - Distributes materials and responds to patient questions regarding routine billing and insurance matters. - Performs related duties as required. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - If assigned to the centralized FMG Float Pool, an incumbent provides patient access support to the assigned clinic/work unit as needed to meeting staffing needs. Requires frequent driving to assigned location(s) and current driver’s license.
Job ID
2021-165567
Department
Family Care
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Full Time
Location
WA-SEATTLE
Franciscan Medical Group is currently looking for a full-time Patient Access Rep for the Franciscan Family Medicine Clinic in Lakewood. Become a member of a dynamic clinic with a great culture of teamwork and gain exposure to a variety of different disciplines. Make a positive impact on the lives of a diverse population in a busy family practice setting. No weekends or organizationally recognized holidays required.    Job Summary: - Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. - Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s electronic medical record; 3) gathering/validating insurance information using routine methods and obtaining authorization for services, 4) scheduling patient appointments, and 5) collecting co-pays, co-insurance and prior balances. - Work requires knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent follows proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are necessary. - This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - The work requires knowledge of the policies, procedures and equipment applicable to the work unit at appointment. Essential Duties: - Registers and/or checks patients in/out. - Schedules appointments and ancillary services. - Handles and reconciles payments. - Continually monitor and reconcile issues prior to patient visit. - Distributes materials and responds to patient questions regarding routine billing and insurance matters. - Performs related duties as required. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly.
Job ID
2021-163182
Department
Family Care
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Full Time
Location
WA-ENUMCLAW
Franciscan Medical Group is currently looking for a full-time Patient Access Rep for the Franciscan Heart and Vascular Clinic in Burien. Monday-Friday, 40 hours a week and no weekends or organizationally recognized holidays required.    Job Summary: - Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. - Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s electronic medical record; 3) gathering/validating insurance information using routine methods and obtaining authorization for services, 4) scheduling patient appointments, and 5) collecting co-pays, co-insurance and prior balances. - Work requires knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent follows proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are necessary. - This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - The work requires knowledge of the policies, procedures and equipment applicable to the work unit at appointment. Essential Duties: - Registers and/or checks patients in/out. - Schedules appointments and ancillary services. - Handles and reconciles payments. - Continually monitor and reconcile issues prior to patient visit. - Distributes materials and responds to patient questions regarding routine billing and insurance matters. - Performs related duties as required. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly.
Job ID
2021-163183
Department
Cardiology Clinic
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Full Time
Location
WA-BURIEN
Franciscan Medical Group is currently seeking a full time Patient Access Rep for our Franciscan Heart & Vascular in Federal Way, WA! This position is Monday through Friday with no nights, weekends or organizationally recognized holidays required.    Job Summary: - Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. - Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s electronic medical record; 3) gathering/validating insurance information using routine methods and obtaining authorization for services, 4) scheduling patient appointments, and 5) collecting co-pays, co-insurance and prior balances. - Work requires knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent follows proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are necessary. - This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - The work requires knowledge of the policies, procedures and equipment applicable to the work unit at appointment. Essential Duties: - Registers and/or checks patients in/out. - Schedules appointments and ancillary services. - Handles and reconciles payments. - Continually monitor and reconcile issues prior to patient visit. - Distributes materials and responds to patient questions regarding routine billing and insurance matters. - Performs related duties as required. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - If assigned to the centralized FMG Float Pool, an incumbent provides patient access support to the assigned clinic/work unit as needed to meeting staffing needs. Requires frequent driving to assigned location(s) and current driver’s license.  
Job ID
2021-162644
Department
Cardiology Clinic Adv Heart
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Full Time
Location
WA-FEDERAL WAY
Performs patient access, registration, admitting and financial counseling activities, which may include: patient pre-registration and registration, admittance, patient financial counseling, researching and evaluating federal, state and commercial insurance funding issues and screening patients for alternative government funding.   - Assembles all data and documents required for complete patient registration, including, pre-admission, admission, pre-registration and registration Functions; completes all insurance verifications and authorizations - Enters all patient demographic information; uses other department applications for eligibility and authorization - Assesses patient financial responsibility and collects co-pays and deductibles at time of admission - Screens admissions and informs referring physician offices, patients and their families about hospital policies and procedures regarding method of payment sources for services rendered - Obtains and documents funding information from patients and Provides information on available funding resources; obtains funding for patients in the statuses of scheduling, pre-registration, registration, or post registration as assigned - Uses payer resources and website to explore and assess eligibility; Initiates third party referrals, administers financial assistance policy and procedures to determine patient eligibility for discounted prices or charity care - Works in collaboration with all areas of the revenue cycle to identify and resolve issues and or barriers - Enters a variety of fiscally related information into databases; Maintains fiscal records and files - Responds to requests for information and inquiries related to patient access processes, policies, and/or other related information; researches and resolves customer problems
Job ID
2021-151105
Department
Referrals
Shift
Day
Facility / Process Level : Name
CHI St Joseph Health
Employment Type
Full Time
Location
TX-BRYAN
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