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ESSENTIAL FUNCTIONS: - Assess patients with traumatic medical conditions with findings reflected in the patient record. - Triages, prioritizes, and anticipates patients’ needs. Develops a plan of care. - Provides ongoing evaluation, altering the plan of care as indicated. Documents findings and interventions. - Implements interventions consistent with protocols documenting response to treatment. - Prepares equipment and supplies. Checks medical equipment and supplies on a daily basis, restocking and cleaning the rig after each transport. - Operates required vehicle(s) in a safe manner to perform required duties of the position. Provides stand-by EMS service at events. - Assists with station duties.   MARGINAL FUNCTIONS: - Assists with the mentoring of students affiliated with the School of EMS. - Assists in the orientation of new staff. - Provides patient care in the Emergency Department or critical care units when not performing functions related to the ambulance services. - Assists in meeting requests for difficult peripheral line insertions for hospital in-patients. -  
Job ID
2020-126093
Department
Emergency Services
Shift
12 Hour Day
Facility / Process Level : Name
MercyOne Centerville
Employment Type
Part Time
Location
IA-CENTERVILLE
Position Summary: The Paramedic-I assists in the delivery of patient care and services to defined patient populations and their families under direction of the Registered Nurse, Manager, Director and Coordinator. The EMT - Paramedic practices Relationship Centered Care in collaboration with CHI St. Luke’s Hospital Systems values of Reverence, Integrity, Compassion and Excellence.
Job ID
2021-149801
Department
Emergency Services
Shift
Varied
Facility / Process Level : Name
CHI St. Luke's Health - Memorial - Lufkin
Employment Type
Per Diem
Location
TX-LUFKIN
JOB SUMMARY - Provides professional patient care and transportation in accordance with all departmental and St. Joseph Health System operating policies, city and state laws, and applicable contracts.  ACCOUNTABILITIES - ESSENTIAL - Personal, crew, patient and bystanders safety: Scene size up, emergency scenes are dynamic events; the Paramedic should always look out first for their safety and then the safety of others. - Patient Assessment and delivery of care: Provides patient care functions according to protocol, procedure and written directives to level of certification. Performs a patient assessment throughout a call on every patient encountered, providing appropriate treatment and transportation decisions. - Maintains and improves skill level and knowledge base: Attends/participates in 75% of annual departmental training and completion of annual Skills Competency Fair. - Lifting and moving patients: Ensure proper lifting, moving patients safely and effectively. - Transport and Transfer of Care: Verifies patient identification prior to transport, contacts receiving facility prior to delivery along with providing a patient care report, also providing safe delivery to or from the hospital and aircraft. Transfer the patient to the appropriate facility and health care provider giving complete/accurate verbal patient care report.  Assures geographic knowledge of service area (communities, towns, cities and counties), utilizing appropriate map/GPS reading skills.   - Record keeping and data collection: Neatly and accurately completes written and electrical Patient Care Reports (ePCR), leaves a copy of the transported patient's report at every facility - ED. - Patient Advocacy: Assist patient with special concerns that will need to be brought to hospital personnel's attention (i.e. geriatric patient who may require additional home care). - Completes daily equipment checks and maintenance: Assures equipment readiness, including cleaning as needed or required, along with proficiency in equipment operation safely, repairs within scope of abilities, and reports deficiencies when noticed to supervisor and relief crew.  Checks MediTech, HealthEMS and other information devices while on duty daily.  
Job ID
2020-136460
Department
Emergency Services
Shift
Varied
Facility / Process Level : Name
CHI St Joseph Health
Employment Type
Full Time
Location
TX-BRYAN
JOB SUMMARY - Provides professional patient care and transportation in accordance with all departmental and St. Joseph Health System operating policies, city and state laws, and applicable contracts.  ACCOUNTABILITIES - ESSENTIAL - Personal, crew, patient and bystanders safety: Scene size up, emergency scenes are dynamic events; the Paramedic should always look out first for their safety and then the safety of others. - Patient Assessment and delivery of care: Provides patient care functions according to protocol, procedure and written directives to level of certification. Performs a patient assessment throughout a call on every patient encountered, providing appropriate treatment and transportation decisions. - Maintains and improves skill level and knowledge base: Attends/participates in 75% of annual departmental training and completion of annual Skills Competency Fair. - Lifting and moving patients: Ensure proper lifting, moving patients safely and effectively. - Transport and Transfer of Care: Verifies patient identification prior to transport, contacts receiving facility prior to delivery along with providing a patient care report, also providing safe delivery to or from the hospital and aircraft. Transfer the patient to the appropriate facility and health care provider giving complete/accurate verbal patient care report.  Assures geographic knowledge of service area (communities, towns, cities and counties), utilizing appropriate map/GPS reading skills.   - Record keeping and data collection: Neatly and accurately completes written and electrical Patient Care Reports (ePCR), leaves a copy of the transported patient's report at every facility - ED. - Patient Advocacy: Assist patient with special concerns that will need to be brought to hospital personnel's attention (i.e. geriatric patient who may require additional home care). - Completes daily equipment checks and maintenance: Assures equipment readiness, including cleaning as needed or required, along with proficiency in equipment operation safely, repairs within scope of abilities, and reports deficiencies when noticed to supervisor and relief crew.  Checks MediTech, HealthEMS and other information devices while on duty daily.  
Job ID
2020-137519
Department
Paramedic
Shift
Varied
Facility / Process Level : Name
CHI St Joseph Health
Employment Type
Full Time
Location
TX-BRYAN
JOB SUMMARY - Provides professional patient care and transportation in accordance with all departmental and St. Joseph Health System operating policies, city and state laws, and applicable contracts.  ACCOUNTABILITIES - ESSENTIAL - Personal, crew, patient and bystanders safety: Scene size up, emergency scenes are dynamic events; the Paramedic should always look out first for their safety and then the safety of others. - Patient Assessment and delivery of care: Provides patient care functions according to protocol, procedure and written directives to level of certification. Performs a patient assessment throughout a call on every patient encountered, providing appropriate treatment and transportation decisions. - Maintains and improves skill level and knowledge base: Attends/participates in 75% of annual departmental training and completion of annual Skills Competency Fair. - Lifting and moving patients: Ensure proper lifting, moving patients safely and effectively. - Transport and Transfer of Care: Verifies patient identification prior to transport, contacts receiving facility prior to delivery along with providing a patient care report, also providing safe delivery to or from the hospital and aircraft. Transfer the patient to the appropriate facility and health care provider giving complete/accurate verbal patient care report.  Assures geographic knowledge of service area (communities, towns, cities and counties), utilizing appropriate map/GPS reading skills.   - Record keeping and data collection: Neatly and accurately completes written and electrical Patient Care Reports (ePCR), leaves a copy of the transported patient's report at every facility - ED. - Patient Advocacy: Assist patient with special concerns that will need to be brought to hospital personnel's attention (i.e. geriatric patient who may require additional home care). - Completes daily equipment checks and maintenance: Assures equipment readiness, including cleaning as needed or required, along with proficiency in equipment operation safely, repairs within scope of abilities, and reports deficiencies when noticed to supervisor and relief crew.  Checks MediTech, HealthEMS and other information devices while on duty daily.  
Job ID
2020-137516
Department
Paramedic
Shift
Varied
Facility / Process Level : Name
CHI St Joseph Health
Employment Type
Full Time
Location
TX-BRYAN
JOB SUMMARY - Provides professional patient care and transportation in accordance with all departmental and St. Joseph Health System operating policies, city and state laws, and applicable contracts.  ACCOUNTABILITIES - ESSENTIAL - Personal, crew, patient and bystanders safety: Scene size up, emergency scenes are dynamic events; the Paramedic should always look out first for their safety and then the safety of others. - Patient Assessment and delivery of care: Provides patient care functions according to protocol, procedure and written directives to level of certification. Performs a patient assessment throughout a call on every patient encountered, providing appropriate treatment and transportation decisions. - Maintains and improves skill level and knowledge base: Attends/participates in 75% of annual departmental training and completion of annual Skills Competency Fair. - Lifting and moving patients: Ensure proper lifting, moving patients safely and effectively. - Transport and Transfer of Care: Verifies patient identification prior to transport, contacts receiving facility prior to delivery along with providing a patient care report, also providing safe delivery to or from the hospital and aircraft. Transfer the patient to the appropriate facility and health care provider giving complete/accurate verbal patient care report.  Assures geographic knowledge of service area (communities, towns, cities and counties), utilizing appropriate map/GPS reading skills.   - Record keeping and data collection: Neatly and accurately completes written and electrical Patient Care Reports (ePCR), leaves a copy of the transported patient's report at every facility - ED. - Patient Advocacy: Assist patient with special concerns that will need to be brought to hospital personnel's attention (i.e. geriatric patient who may require additional home care). - Completes daily equipment checks and maintenance: Assures equipment readiness, including cleaning as needed or required, along with proficiency in equipment operation safely, repairs within scope of abilities, and reports deficiencies when noticed to supervisor and relief crew.  Checks MediTech, HealthEMS and other information devices while on duty daily.   - OTHER - Performs other duties as assigned to meet the organization`s needs.
Job ID
2020-137514
Department
Paramedic
Shift
Varied
Facility / Process Level : Name
CHI St Joseph Health
Employment Type
Full Time
Location
TX-BRYAN
JOB SUMMARY Provides professional patient care and transportation in accordance with all departmental and St. Joseph Health System operating policies, city and state laws, and applicable contracts. ACCOUNTABILITIES ESSENTIAL Personal, crew, patient and bystanders safety: Scene size up, emergency scenes are dynamic events; the Paramedic should always look out first for their safety and then the safety of others. score: N/A Patient Assessment and delivery of care: Provides patient care functions according to protocol, procedure and written directives to level of certification. Performs a patient assessment throughout a call on every patient encountered, providing appropriate treatment and transportation decisions. score: N/A Maintains and improves skill level and knowledge base: Attends/participates in 75% of annual departmental training and completion of annual Skills Competency Fair. score: N/A Lifting and moving patients: Ensure proper lifting, moving patients safely and effectively. score: N/A Transport and Transfer of Care: Verifies patient identification prior to transport, contacts receiving facility prior to delivery along with providing a patient care report, also providing safe delivery to or from the hospital and aircraft. Transfer the patient to the appropriate facility and health care provider giving complete/accurate verbal patient care report. Assures geographic knowledge of service area (communities, towns, cities and counties), utilizing appropriate map/GPS reading skills. score: N/A Record keeping and data collection: Neatly and accurately completes written and electrical Patient Care Reports (ePCR), leaves a copy of the transported patient's report at every facility - ED. score: N/A Patient Advocacy: Assist patient with special concerns that will need to be brought to hospital personnel's attention (i.e. geriatric patient who may require additional home care). score: N/A Completes daily equipment checks and maintenance: Assures equipment readiness, including cleaning as needed or required, along with proficiency in equipment operation safely, repairs within scope of abilities, and reports deficiencies when noticed to supervisor and relief crew. Checks MediTech, HealthEMS and other information devices while on duty daily. score: N/A OTHER Performs other duties as assigned to meet the organization`s needs.score: N/A score: N/A MUST COMPLETE 6 OUT OF THE 8 OPTIONS BELOW: Picks up at least 5 extra shifts (on home unit, other unit, or as a sitter) each year. Act as a preceptor/ Able to develop and train Level I & II Earns an additional certification relevant to current job, but not required by the current position’s qualifications Performs 6 hours CEU’s per year (outside of hours required to retain license) Participates/member of a Unit or Hospital Team or Committee (ex: Safety Committee, RIE, etc.) Complete a unit based project that adds value to the department (as assigned by leader/director) Submits 2 waste buster ideas. Volunteer for hospital sponsored community outreach event or service project (Team St. Joseph, Texas Reds with Dept., wellness fairs, etc.)
Job ID
2020-129555
Department
Emergency Services
Shift
Varied
Facility / Process Level : Name
CHI St Joseph Health
Employment Type
Full Time
Location
TX-BRYAN
JOB SUMMARY • Provides professional patient care and transportation in accordance with all departmental and St. Joseph Health System operating policies, city and state laws, and applicable contracts. ACCOUNTABILITIES • ESSENTIAL 1. Personal, crew, patient and bystanders safety: Scene size up, emergency scenes are dynamic events; the Paramedic should always look out first for their safety and then the safety of others. 2. Patient Assessment and delivery of care: Provides patient care functions according to protocol, procedure and written directives to level of certification. Performs a patient assessment throughout a call on every patient encountered, providing appropriate treatment and transportation decisions. 3. Maintains and improves skill level and knowledge base: Attends/participates in 75% of annual departmental training and completion of annual Skills Competency Fair. 4. Lifting and moving patients: Ensure proper lifting, moving patients safely and effectively. 5. Transport and Transfer of Care: Verifies patient identification prior to transport, contacts receiving facility prior to delivery along with providing a patient care report, also providing safe delivery to or from the hospital and aircraft. Transfer the patient to the appropriate facility and health care provider giving complete/accurate verbal patient care report. Assures geographic knowledge of service area (communities, towns, cities and counties), utilizing appropriate map/GPS reading skills. 6. Record keeping and data collection: Neatly and accurately completes written and electrical Patient Care Reports (ePCR), leaves a copy of the transported patient's report at every facility - ED. 7. Patient Advocacy: Assist patient with special concerns that will need to be brought to hospital personnel's attention (i.e. geriatric patient who may require additional home care). 8. Completes daily equipment checks and maintenance: Assures equipment readiness, including cleaning as needed or required, along with proficiency in equipment operation safely, repairs within scope of abilities, and reports deficiencies when noticed to supervisor and relief crew. Checks MediTech, HealthEMS and other information devices while on duty daily. • OTHER 0. Performs other duties as assigned to meet the organization`s needs. 1. Have had no disciplinary issue (counseling) within the last 6 months. Received a score of 3 or greater on the most recent Annual Performance Evaluation. Have had fewer than 5 Attendance occasions in a rolling 12 month period. Must have acted as an instructor for X (tbd) # of courses such as PALS, ACLS, CPR etc. Must have submitted a sample lesson plan for training program and executed the plan (Options include PALS, ACLS, CPR, etc. May include training program for competency fair) 2. MUST COMPLETE 3 OUT OF 4 OPTIONS BELOW: Picks up at least 5 extra shifts (on home unit, other unit, or as a sitter) each year. Act as a preceptor/ Able to develop and train Level I & II. Earns an additional certification relevant to current job, but not required by the current position’s qualifications. Performs 6 hours CEU’s per year (outside of hours required to retain license).
Job ID
2020-126926
Department
Emergency Services
Shift
Varied
Facility / Process Level : Name
CHI St Joseph Health
Employment Type
Per Diem
Location
TX-BRYAN
JOB SUMMARY • Provides professional patient care and transportation in accordance with all departmental and St. Joseph Health System operating policies, city and state laws, and applicable contracts. ACCOUNTABILITIES • ESSENTIAL 1. Personal, crew, patient and bystanders safety: Scene size up, emergency scenes are dynamic events; the Paramedic should always look out first for their safety and then the safety of others. 2. Patient Assessment and delivery of care: Provides patient care functions according to protocol, procedure and written directives to level of certification. Performs a patient assessment throughout a call on every patient encountered, providing appropriate treatment and transportation decisions. 3. Maintains and improves skill level and knowledge base: Attends/participates in 75% of annual departmental training and completion of annual Skills Competency Fair. 4. Lifting and moving patients: Ensure proper lifting, moving patients safely and effectively. 5. Transport and Transfer of Care: Verifies patient identification prior to transport, contacts receiving facility prior to delivery along with providing a patient care report, also providing safe delivery to or from the hospital and aircraft. Transfer the patient to the appropriate facility and health care provider giving complete/accurate verbal patient care report. Assures geographic knowledge of service area (communities, towns, cities and counties), utilizing appropriate map/GPS reading skills. 6. Record keeping and data collection: Neatly and accurately completes written and electrical Patient Care Reports (ePCR), leaves a copy of the transported patient's report at every facility - ED. 7. Patient Advocacy: Assist patient with special concerns that will need to be brought to hospital personnel's attention (i.e. geriatric patient who may require additional home care). 8. Completes daily equipment checks and maintenance: Assures equipment readiness, including cleaning as needed or required, along with proficiency in equipment operation safely, repairs within scope of abilities, and reports deficiencies when noticed to supervisor and relief crew. Checks MediTech, HealthEMS and other information devices while on duty daily. • OTHER 0. Performs other duties as assigned to meet the organization`s needs. 1. Have had no disciplinary issue (counseling) within the last 6 months. Received a score of 3 or greater on the most recent Annual Performance Evaluation. Have had fewer than 5 Attendance occasions in a rolling 12 month period. Must have acted as an instructor for X (tbd) # of courses such as PALS, ACLS, CPR etc. Must have submitted a sample lesson plan for training program and executed the plan (Options include PALS, ACLS, CPR, etc. May include training program for competency fair) 2. MUST COMPLETE 3 OUT OF 4 OPTIONS BELOW: Picks up at least 5 extra shifts (on home unit, other unit, or as a sitter) each year. Act as a preceptor/ Able to develop and train Level I & II. Earns an additional certification relevant to current job, but not required by the current position’s qualifications. Performs 6 hours CEU’s per year (outside of hours required to retain license).
Job ID
2020-126928
Department
Paramedic
Shift
Varied
Facility / Process Level : Name
CHI St Joseph Health
Employment Type
Per Diem
Location
TX-BRYAN
GENERAL SUMMARY: Under supervision, greets, instructs, schedules and directs adult patients and visitors.  Serves as liaison between patient and medical support staff.   ESSENTIAL FUNCTIONS: - Greets, instructs, and directs all incoming patients and visitors. - Assists with completion of registration forms. - Answers incoming calls and provides routine information and directs calls to appropriate area. - Accesses, inputs, and retrieves information via the computer, updates information as needed. - Assists with pre-certification process. - Monitors patient waiting time and maintains patient flow.       - Performs billing processes as identified. - Assures completion of all appropriate documents upon check out. - Utilizes appropriate auditing tools according to IHC guidelines. - Attempts to contact all “no show” patients, documents in patient’s record and reschedules patient. - Notifies patient of future scheduled appointment. - Collects payments and compiles daily payment log. - Educates and instructs patients of upcoming procedures and tests under the nurse’s guidelines. - Maintains accurate balance of petty cash. - Utilizes answering service at appropriate times and retrieves messages from answering service and responds appropriately. - May cover other Iowa Heart Center locations as directed.
Job ID
2020-143489
Department
Adult Clinic
Shift
Day
Facility / Process Level : Name
MercyOne Des Moines Medical Center
Employment Type
Part Time
Location
IA-DES MOINES
GENERAL SUMMARY: Under supervision, greets, instructs, schedules and directs adult patients and visitors.  Serves as liaison between patient and medical support staff.   ESSENTIAL FUNCTIONS: - Greets, instructs, and directs all incoming patients and visitors. - Assists with completion of registration forms. - Answers incoming calls and provides routine information and directs calls to appropriate area. - Accesses, inputs, and retrieves information via the computer, updates information as needed. - Assists with pre-certification process. - Monitors patient waiting time and maintains patient flow.       - Performs billing processes as identified. - Assures completion of all appropriate documents upon check out. - Utilizes appropriate auditing tools according to IHC guidelines. - Attempts to contact all “no show” patients, documents in patient’s record and reschedules patient. - Notifies patient of future scheduled appointment. - Collects payments and compiles daily payment log. - Educates and instructs patients of upcoming procedures and tests under the nurse’s guidelines. - Maintains accurate balance of petty cash. - Utilizes answering service at appropriate times and retrieves messages from answering service and responds appropriately. - May cover other Iowa Heart Center locations as directed.
Job ID
2021-156564
Department
Cardiology Services
Shift
Day
Facility / Process Level : Name
MercyOne Des Moines Medical Center
Employment Type
Full Time
Location
IA-WEST DES MOINES
Franciscan Medical Group is currently looking for a full-time Patient Access Rep for the Franciscan Primary Care Clinic in Auburn. NO weekends or organizationally recognized holidays required.    Job Summary: - Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. - Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s electronic medical record; 3) gathering/validating insurance information using routine methods and obtaining authorization for services, 4) scheduling patient appointments, and 5) collecting co-pays, co-insurance and prior balances. - Work requires knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent follows proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are necessary. - This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - The work requires knowledge of the policies, procedures and equipment applicable to the work unit at appointment. Essential Duties: - Registers and/or checks patients in/out. - Schedules appointments and ancillary services. - Handles and reconciles payments. - Continually monitor and reconcile issues prior to patient visit. - Distributes materials and responds to patient questions regarding routine billing and insurance matters. - Performs related duties as required. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - If assigned to the centralized FMG Float Pool, an incumbent provides patient access support to the assigned clinic/work unit as needed to meeting staffing needs. Requires frequent driving to assigned location(s) and current driver’s license.
Job ID
2021-156461
Department
Family Care
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Full Time
Location
WA-AUBURN
Franciscan Medical Group is currently seeking a parttime (0.9FTE) Patient Access Rep for our Franciscan Urgent Care on Bainbridge Island!  A team based clinic that is dedicated to quality and taking care of our patients. This clinic is open seven days a week offering exceptional care to the community. We are a fast paced, growing clinic with an excellent team!   Job Summary: - Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. - Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s electronic medical record; 3) gathering/validating insurance information using routine methods and obtaining authorization for services, 4) scheduling patient appointments, and 5) collecting co-pays, co-insurance and prior balances. - Work requires knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent follows proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are necessary. - This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - The work requires knowledge of the policies, procedures and equipment applicable to the work unit at appointment. Essential Duties: - Registers and/or checks patients in/out. - Schedules appointments and ancillary services. - Handles and reconciles payments. - Continually monitor and reconcile issues prior to patient visit. - Distributes materials and responds to patient questions regarding routine billing and insurance matters. - Performs related duties as required. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - If assigned to the centralized FMG Float Pool, an incumbent provides patient access support to the assigned clinic/work unit as needed to meeting staffing needs. Requires frequent driving to assigned location(s) and current driver’s license.
Job ID
2021-156862
Department
Urgent Care Center
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Part Time
Location
WA-Bainbridge Island
Performs patient access, registration, admitting and financial counseling activities, which may include: patient pre-registration and registration, admittance, patient financial counseling, researching and evaluating federal, state and commercial insurance funding issues and screening patients for alternative government funding.   - Assembles all data and documents required for complete patient registration, including, pre-admission, admission, pre-registration and registration Functions; completes all insurance verifications and authorizations - Enters all patient demographic information; uses other department applications for eligibility and authorization - Assesses patient financial responsibility and collects co-pays and deductibles at time of admission - Screens admissions and informs referring physician offices, patients and their families about hospital policies and procedures regarding method of payment sources for services rendered - Obtains and documents funding information from patients and Provides information on available funding resources; obtains funding for patients in the statuses of scheduling, pre-registration, registration, or post registration as assigned - Uses payer resources and website to explore and assess eligibility; Initiates third party referrals, administers financial assistance policy and procedures to determine patient eligibility for discounted prices or charity care - Works in collaboration with all areas of the revenue cycle to identify and resolve issues and or barriers - Enters a variety of fiscally related information into databases; Maintains fiscal records and files - Responds to requests for information and inquiries related to patient access processes, policies, and/or other related information; researches and resolves customer problems
Job ID
2021-149206
Department
Clinic Administration
Shift
Day
Facility / Process Level : Name
CHI St Joseph Health
Employment Type
Full Time
Location
TX-BRYAN
Performs patient access, registration, admitting and financial counseling activities, which may include: patient pre-registration and registration, admittance, patient financial counseling, researching and evaluating federal, state and commercial insurance funding issues and screening patients for alternative government funding.   - Assembles all data and documents required for complete patient registration, including, pre-admission, admission, pre-registration and registration Functions; completes all insurance verifications and authorizations - Enters all patient demographic information; uses other department applications for eligibility and authorization - Assesses patient financial responsibility and collects co-pays and deductibles at time of admission - Screens admissions and informs referring physician offices, patients and their families about hospital policies and procedures regarding method of payment sources for services rendered - Obtains and documents funding information from patients and Provides information on available funding resources; obtains funding for patients in the statuses of scheduling, pre-registration, registration, or post registration as assigned - Uses payer resources and website to explore and assess eligibility; Initiates third party referrals, administers financial assistance policy and procedures to determine patient eligibility for discounted prices or charity care - Works in collaboration with all areas of the revenue cycle to identify and resolve issues and or barriers - Enters a variety of fiscally related information into databases; Maintains fiscal records and files - Responds to requests for information and inquiries related to patient access processes, policies, and/or other related information; researches and resolves customer problems
Job ID
2021-151105
Department
Referrals
Shift
Day
Facility / Process Level : Name
CHI St Joseph Health
Employment Type
Full Time
Location
TX-BRYAN
Job ID
2021-151103
Department
Referrals
Shift
Day
Facility / Process Level : Name
CHI St Joseph Health
Employment Type
Full Time
Location
TX-BRYAN
Job ID
2021-151101
Department
Referrals
Shift
Day
Facility / Process Level : Name
CHI St Joseph Health
Employment Type
Full Time
Location
TX-BRYAN
Franciscan Medical Group is currently looking for a full-time Patient Access Rep II for the Franciscan Digestive Care Associates. 40 hour work week and no weekends or organizationally recognized holidays required.   Job Summary: Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures.  Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s medical record, 3) gathering/validating insurance information using routine methods, scheduling patient appointments, 4) collecting co-pays, co-insurance and prior balances, 5) obtaining and processing of referrals, authorizations and pre-certifications for patients requiring ancillary testing and/or surgical procedures, and 6) working with patients to ensure the patient’s referral needs are fulfilled and determining insurance benefit coverage for hardware related items such as retail contact lenses by working directly with patients’ insurance carriers, ever needed.   Work requires critical thinking, hearing the needs of the patient meeting those needs by offering multiple options and solutions, knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process.  An incumbent following proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management.  Strong customer service skills are required offering the highest level of service to every patient every time. This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes.  Overall, the nature of the work and job requirements is consistent between locations. An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly.  The incumbent may also be located in a Call Center environment interacting with patients on the phone.    Essential Duties: - Registers and/or checks patients in/out. - Handles and reconciles payments. - Continually monitors and reconciles issues prior to patient visit. - Processes referral orders and/or pre-authorizations. - Coordinates appointments and ancillary services. - Responds to patient questions regarding routine billing and insurance matters. - Coordinates patient instructional/educational activities.
Job ID
2021-156858
Department
Digestive Health
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Full Time
Location
WA-TACOMA
Franciscan Medical Group is currently looking for a full-time Patient Access Rep II for the Franciscan Family Medicine in Enumclaw. Become a member of a dynamic clinic with a culture of teamwork. No weekends or organizationally recognized holidays required.    Job Summary: Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures.  Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s medical record, 3) gathering/validating insurance information using routine methods, scheduling patient appointments, 4) collecting co-pays, co-insurance and prior balances, 5) obtaining and processing of referrals, authorizations and pre-certifications for patients requiring ancillary testing and/or surgical procedures, and 6) working with patients to ensure the patient’s referral needs are fulfilled and determining insurance benefit coverage for hardware related items such as retail contact lenses by working directly with patients’ insurance carriers, ever needed.   Work requires critical thinking, hearing the needs of the patient meeting those needs by offering multiple options and solutions, knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process.  An incumbent following proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management.  Strong customer service skills are required offering the highest level of service to every patient every time. This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes.  Overall, the nature of the work and job requirements is consistent between locations. An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly.  The incumbent may also be located in a Call Center environment interacting with patients on the phone.    Essential Duties: - Registers and/or checks patients in/out. - Handles and reconciles payments. - Continually monitors and reconciles issues prior to patient visit. - Processes referral orders and/or pre-authorizations. - Coordinates appointments and ancillary services. - Responds to patient questions regarding routine billing and insurance matters. - Coordinates patient instructional/educational activities.
Job ID
2021-156856
Department
Family Care
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Full Time
Location
WA-ENUMCLAW
Franciscan Medical Group is currently seeking a full time Patient Access Rep II for our Franciscan Infectious Disease Associates in Tacoma, WA! Come join our team environment. This position is Monday through Friday with no nights, weekends or organizationally recognized holidays required!    Job Summary: Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s medical record, 3) gathering/validating insurance information using routine methods, scheduling patient appointments, 4) collecting co-pays, co-insurance and prior balances, 5) obtaining and processing of referrals, authorizations and pre-certifications for patients requiring ancillary testing and/or surgical procedures, and 6) working with patients to ensure the patient’s referral needs are fulfilled and determining insurance benefit coverage for hardware related items such as retail contact lenses by working directly with patients’ insurance carriers, ever needed. Work requires critical thinking, hearing the needs of the patient meeting those needs by offering multiple options and solutions, knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent following proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are required offering the highest level of service to every patient every time. This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations. An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. The incumbent may also be located in a Call Center environment interacting with patients on the phone.   Essential Duties: - Registers and/or checks patients in/out. - Handles and reconciles payments. - Continually monitors and reconciles issues prior to patient visit. - Processes referral orders and/or pre-authorizations. - Coordinates appointments and ancillary services. - Responds to patient questions regarding routine billing and insurance matters. Coordinates patient instructional/educational activities
Job ID
2021-155787
Department
Infectious Disease
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Full Time
Location
WA-TACOMA
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