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Search Results Page 142 of 237

Job Summary: - Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. - Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s electronic medical record; 3) gathering/validating insurance information using routine methods and obtaining authorization for services, 4) scheduling patient appointments, and 5) collecting co-pays, co-insurance and prior balances. - Work requires knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent follows proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are necessary. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly.
Job ID
2021-158219
Department
Urgent Care Center
Shift
Day
Facility / Process Level : Name
CHI Franciscan St. Michael Medical Center
Employment Type
Per Diem
Location
WA-PORT ORCHARD
Franciscan Medical Group is currently looking for a full-time Patient Access Rep for the Franciscan Urgent Care Clinic in Puyallup. We are looking for an energetic, compassionate and detail-oriented Patient Access Rep to work in a fast-paced environment. The Urgent Care Clinic is open 7 days a week with variable shifts available.   Job Summary: - Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. - Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s electronic medical record; 3) gathering/validating insurance information using routine methods and obtaining authorization for services, 4) scheduling patient appointments, and 5) collecting co-pays, co-insurance and prior balances. - Work requires knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent follows proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are necessary. - This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - The work requires knowledge of the policies, procedures and equipment applicable to the work unit at appointment. Essential Duties: - Registers and/or checks patients in/out. - Schedules appointments and ancillary services. - Handles and reconciles payments. - Continually monitor and reconcile issues prior to patient visit. - Distributes materials and responds to patient questions regarding routine billing and insurance matters. - Performs related duties as required. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly.
Job ID
2020-139915
Department
Urgent Care Center
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Per Diem
Location
WA-PUYALLUP
Franciscan Medical Group is currently seeking a PER DIEM (0.0FTE) Patient Access Rep for our Franciscan Cardiovascular Consultants Clinic in Bremerton, WA. We are seeking a motivated individual to join our patient centered team. This individual will supprt a fast paced team. Flexible schedule, day shift with no nights, weekend or organizationally recognized holidays required.    Job Summary: - Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. - Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s electronic medical record; 3) gathering/validating insurance information using routine methods and obtaining authorization for services, 4) scheduling patient appointments, and 5) collecting co-pays, co-insurance and prior balances. - Work requires knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent follows proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are necessary. - This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - The work requires knowledge of the policies, procedures and equipment applicable to the work unit at appointment. Essential Duties: - Registers and/or checks patients in/out. - Schedules appointments and ancillary services. - Handles and reconciles payments. - Continually monitor and reconcile issues prior to patient visit. - Distributes materials and responds to patient questions regarding routine billing and insurance matters. - Performs related duties as required. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - If assigned to the centralized FMG Float Pool, an incumbent provides patient access support to the assigned clinic/work unit as needed to meeting staffing needs. Requires frequent driving to assigned location(s) and current driver’s license.
Job ID
2020-132220
Department
Cardiology Clinic Adv Heart
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Per Diem
Location
WA-BREMERTON
Franciscan Medical Group is currently seeking a PER DIEM Patient Access Rep for our Franciscan Medical Clinic - Point Fosdick. We are looking for an energetic, compassionate and detail oriented person looking for a fast paced environment to be a per diem for 3 busy clinics. Occasional weekends and some organizationally recognized holidays may be required.    Job Summary: - Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. - Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s electronic medical record; 3) gathering/validating insurance information using routine methods and obtaining authorization for services, 4) scheduling patient appointments, and 5) collecting co-pays, co-insurance and prior balances. - Work requires knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent follows proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are necessary. - This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - The work requires knowledge of the policies, procedures and equipment applicable to the work unit at appointment. Essential Duties: - Registers and/or checks patients in/out. - Schedules appointments and ancillary services. - Handles and reconciles payments. - Continually monitor and reconcile issues prior to patient visit. - Distributes materials and responds to patient questions regarding routine billing and insurance matters. - Performs related duties as required. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - If assigned to the centralized FMG Float Pool, an incumbent provides patient access support to the assigned clinic/work unit as needed to meeting staffing needs. Requires frequent driving to assigned location(s) and current driver’s license.
Job ID
2020-138066
Department
Family Care
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Per Diem
Location
WA-GIG HARBOR
Franciscan Medical Group is currently looking for a full-time Patient Access Rep for the busy Franciscan Primary/Prompt Care Clinic in Lakewood. We are looking for an individual that has the ability to work both independently and collaboratively within a multidisciplinary, patient-centered environment. Team-based approach to care. 5 days a week, 8am to 6pm. Weekends and organizationally recognized holidays off.   Job Summary: - Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. - Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s electronic medical record; 3) gathering/validating insurance information using routine methods and obtaining authorization for services, 4) scheduling patient appointments, and 5) collecting co-pays, co-insurance and prior balances. - Work requires knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent follows proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are necessary. - This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - The work requires knowledge of the policies, procedures and equipment applicable to the work unit at appointment. Essential Duties: - Registers and/or checks patients in/out. - Schedules appointments and ancillary services. - Handles and reconciles payments. - Continually monitor and reconcile issues prior to patient visit. - Distributes materials and responds to patient questions regarding routine billing and insurance matters. - Performs related duties as required. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - If assigned to the centralized FMG Float Pool, an incumbent provides patient access support to the assigned clinic/work unit as needed to meeting staffing needs. Requires frequent driving to assigned location(s) and current driver’s license.
Job ID
2020-135965
Department
Family Care
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Full Time
Location
WA-LAKEWOOD
Franciscan Medical Group is currently looking for a full-time Patient Access Rep for the Franciscan Digestive Care Associates in Puyallup. 8 hour shifts and no weekends or organizationally recognized holidays required.    Job Summary: - Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. - Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s electronic medical record; 3) gathering/validating insurance information using routine methods and obtaining authorization for services, 4) scheduling patient appointments, and 5) collecting co-pays, co-insurance and prior balances. - Work requires knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent follows proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are necessary. - This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - The work requires knowledge of the policies, procedures and equipment applicable to the work unit at appointment. Essential Duties: - Registers and/or checks patients in/out. - Schedules appointments and ancillary services. - Handles and reconciles payments. - Continually monitor and reconcile issues prior to patient visit. - Distributes materials and responds to patient questions regarding routine billing and insurance matters. - Performs related duties as required. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly.
Job ID
2021-163188
Department
Digestive Health
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Full Time
Location
WA-Puyallup
Franciscan Medical Group is looking for a full time Patient Access Rep for the Franciscan Digestive Care Associates Clinic in Lakewood. 8 hour shifts, no weekends or organizationally recognized holidays required.    Job Summary: - Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. - Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s electronic medical record; 3) gathering/validating insurance information using routine methods and obtaining authorization for services, 4) scheduling patient appointments, and 5) collecting co-pays, co-insurance and prior balances. - Work requires knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent follows proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are necessary. - This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - The work requires knowledge of the policies, procedures and equipment applicable to the work unit at appointment. Essential Duties: - Registers and/or checks patients in/out. - Schedules appointments and ancillary services. - Handles and reconciles payments. - Continually monitor and reconcile issues prior to patient visit. - Distributes materials and responds to patient questions regarding routine billing and insurance matters. - Performs related duties as required. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly.
Job ID
2021-163181
Department
Digestive Health
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Full Time
Location
WA-LAKEWOOD
Franciscan Medical Group is currently looking for a full-time Patient Access Rep for the Franciscan Digestive Clinic in Gig Harbor. 8 hour shifts and no weekends or organizationally recognized holidays required.    Job Summary: - Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. - Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s electronic medical record; 3) gathering/validating insurance information using routine methods and obtaining authorization for services, 4) scheduling patient appointments, and 5) collecting co-pays, co-insurance and prior balances. - Work requires knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent follows proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are necessary. - This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - The work requires knowledge of the policies, procedures and equipment applicable to the work unit at appointment. Essential Duties: - Registers and/or checks patients in/out. - Schedules appointments and ancillary services. - Handles and reconciles payments. - Continually monitor and reconcile issues prior to patient visit. - Distributes materials and responds to patient questions regarding routine billing and insurance matters. - Performs related duties as required. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly.
Job ID
2021-160209
Department
Digestive Health
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Full Time
Location
WA-GIG HARBOR
Franciscan Medical Group is currently looking for a full-time Patient Access Rep for the Franciscan Family Medicine Clinic in Burien. Become a member of a dynamic clinic with a great culture of teamwork. Make a positive impact on the lives of a diverse population in a busy family practice setting. No weekends or organizationally recognized holidays required.    Job Summary: - Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. - Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s electronic medical record; 3) gathering/validating insurance information using routine methods and obtaining authorization for services, 4) scheduling patient appointments, and 5) collecting co-pays, co-insurance and prior balances. - Work requires knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent follows proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are necessary. - This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - The work requires knowledge of the policies, procedures and equipment applicable to the work unit at appointment. Essential Duties: - Registers and/or checks patients in/out. - Schedules appointments and ancillary services. - Handles and reconciles payments. - Continually monitor and reconcile issues prior to patient visit. - Distributes materials and responds to patient questions regarding routine billing and insurance matters. - Performs related duties as required. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - If assigned to the centralized FMG Float Pool, an incumbent provides patient access support to the assigned clinic/work unit as needed to meeting staffing needs. Requires frequent driving to assigned location(s) and current driver’s license.
Job ID
2021-167133
Department
Family Care
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Full Time
Location
WA-BURIEN
Franciscan Medical Group is currently looking for a full-time Patient Access Rep for the Franciscan Family Medicine Clinic in Federal Way. A team based clinic that is dedicated to quality and taking care of our patients. No weekends or organizationally recognized holidays required.    Job Summary: - Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. - Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s electronic medical record; 3) gathering/validating insurance information using routine methods and obtaining authorization for services, 4) scheduling patient appointments, and 5) collecting co-pays, co-insurance and prior balances. - Work requires knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent follows proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are necessary. - This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - The work requires knowledge of the policies, procedures and equipment applicable to the work unit at appointment. Essential Duties: - Registers and/or checks patients in/out. - Schedules appointments and ancillary services. - Handles and reconciles payments. - Continually monitor and reconcile issues prior to patient visit. - Distributes materials and responds to patient questions regarding routine billing and insurance matters. - Performs related duties as required. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - If assigned to the centralized FMG Float Pool, an incumbent provides patient access support to the assigned clinic/work unit as needed to meeting staffing needs. Requires frequent driving to assigned location(s) and current driver’s license.
Job ID
2021-166515
Department
Family Care
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Full Time
Location
WA-FEDERAL WAY
Franciscan Medical Group is currently looking for a full-time Patient Access Rep for the Franciscan Family Medicine Clinic in West Seattle. Free parking and walking distance to many things around the West Seattle area. No weekends or organizationally recognized holidays required.    Job Summary: - Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. - Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s electronic medical record; 3) gathering/validating insurance information using routine methods and obtaining authorization for services, 4) scheduling patient appointments, and 5) collecting co-pays, co-insurance and prior balances. - Work requires knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent follows proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are necessary. - This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - The work requires knowledge of the policies, procedures and equipment applicable to the work unit at appointment. Essential Duties: - Registers and/or checks patients in/out. - Schedules appointments and ancillary services. - Handles and reconciles payments. - Continually monitor and reconcile issues prior to patient visit. - Distributes materials and responds to patient questions regarding routine billing and insurance matters. - Performs related duties as required. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - If assigned to the centralized FMG Float Pool, an incumbent provides patient access support to the assigned clinic/work unit as needed to meeting staffing needs. Requires frequent driving to assigned location(s) and current driver’s license.
Job ID
2021-165567
Department
Family Care
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Full Time
Location
WA-SEATTLE
Franciscan Medical Group is currently looking for a full-time Patient Access Rep for the Franciscan Family Medicine Clinic in Lakewood. Become a member of a dynamic clinic with a great culture of teamwork and gain exposure to a variety of different disciplines. Make a positive impact on the lives of a diverse population in a busy family practice setting. No weekends or organizationally recognized holidays required.    Job Summary: - Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. - Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s electronic medical record; 3) gathering/validating insurance information using routine methods and obtaining authorization for services, 4) scheduling patient appointments, and 5) collecting co-pays, co-insurance and prior balances. - Work requires knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent follows proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are necessary. - This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - The work requires knowledge of the policies, procedures and equipment applicable to the work unit at appointment. Essential Duties: - Registers and/or checks patients in/out. - Schedules appointments and ancillary services. - Handles and reconciles payments. - Continually monitor and reconcile issues prior to patient visit. - Distributes materials and responds to patient questions regarding routine billing and insurance matters. - Performs related duties as required. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly.
Job ID
2021-163182
Department
Family Care
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Full Time
Location
WA-ENUMCLAW
Franciscan Medical Group is currently looking for a full-time Patient Access Rep Float for the fast-paced Franciscan Patient Access department in Tacoma. Flexible work schedule with great opportunity for growth!    Job Summary: - Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. - Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s electronic medical record; 3) gathering/validating insurance information using routine methods and obtaining authorization for services, 4) scheduling patient appointments, and 5) collecting co-pays, co-insurance and prior balances. - Work requires knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent follows proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are necessary. - This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - The work requires knowledge of the policies, procedures and equipment applicable to the work unit at appointment. Essential Duties: - Registers and/or checks patients in/out. - Schedules appointments and ancillary services. - Handles and reconciles payments. - Continually monitor and reconcile issues prior to patient visit. - Distributes materials and responds to patient questions regarding routine billing and insurance matters. - Performs related duties as required. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - If assigned to the centralized FMG Float Pool, an incumbent provides patient access support to the assigned clinic/work unit as needed to meeting staffing needs. Requires frequent driving to assigned location(s) and current driver’s license.
Job ID
2021-158216
Department
Patient Registration
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Full Time
Location
WA-TACOMA
Franciscan Medical Group is currently looking for a full-time Patient Access Rep for the Franciscan Heart and Vascular Clinic in Burien. Monday-Friday, 40 hours a week and no weekends or organizationally recognized holidays required.    Job Summary: - Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. - Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s electronic medical record; 3) gathering/validating insurance information using routine methods and obtaining authorization for services, 4) scheduling patient appointments, and 5) collecting co-pays, co-insurance and prior balances. - Work requires knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent follows proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are necessary. - This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - The work requires knowledge of the policies, procedures and equipment applicable to the work unit at appointment. Essential Duties: - Registers and/or checks patients in/out. - Schedules appointments and ancillary services. - Handles and reconciles payments. - Continually monitor and reconcile issues prior to patient visit. - Distributes materials and responds to patient questions regarding routine billing and insurance matters. - Performs related duties as required. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly.
Job ID
2021-163183
Department
Cardiology Clinic
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Full Time
Location
WA-BURIEN
Franciscan Medical Group is currently seeking a full time Patient Access Rep for our Franciscan Heart and Vascular clinic in Tacoma, WA. This position will support our expanding and busy clinic located in Pierce County.  This position will primarily will be in our call center. No nights, weekends or organizationally recognized holidays required!   Job Summary: - Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. - Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s electronic medical record; 3) gathering/validating insurance information using routine methods and obtaining authorization for services, 4) scheduling patient appointments, and 5) collecting co-pays, co-insurance and prior balances. - Work requires knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent follows proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are necessary. - This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - The work requires knowledge of the policies, procedures and equipment applicable to the work unit at appointment. Essential Duties: - Registers and/or checks patients in/out. - Schedules appointments and ancillary services. - Handles and reconciles payments. - Continually monitor and reconcile issues prior to patient visit. - Distributes materials and responds to patient questions regarding routine billing and insurance matters. - Performs related duties as required. - An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. - If assigned to the centralized FMG Float Pool, an incumbent provides patient access support to the assigned clinic/work unit as needed to meeting staffing needs. Requires frequent driving to assigned location(s) and current driver’s license.  
Job ID
2021-166520
Department
Cardiology Clinic Adv Heart
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Full Time
Location
WA-TACOMA
Performs patient access, registration, admitting and financial counseling activities, which may include: patient pre-registration and registration, admittance, patient financial counseling, researching and evaluating federal, state and commercial insurance funding issues and screening patients for alternative government funding.   - Assembles all data and documents required for complete patient registration, including, pre-admission, admission, pre-registration and registration Functions; completes all insurance verifications and authorizations - Enters all patient demographic information; uses other department applications for eligibility and authorization - Assesses patient financial responsibility and collects co-pays and deductibles at time of admission - Screens admissions and informs referring physician offices, patients and their families about hospital policies and procedures regarding method of payment sources for services rendered - Obtains and documents funding information from patients and Provides information on available funding resources; obtains funding for patients in the statuses of scheduling, pre-registration, registration, or post registration as assigned - Uses payer resources and website to explore and assess eligibility; Initiates third party referrals, administers financial assistance policy and procedures to determine patient eligibility for discounted prices or charity care - Works in collaboration with all areas of the revenue cycle to identify and resolve issues and or barriers - Enters a variety of fiscally related information into databases; Maintains fiscal records and files - Responds to requests for information and inquiries related to patient access processes, policies, and/or other related information; researches and resolves customer problems
Job ID
2021-151105
Department
Referrals
Shift
Day
Facility / Process Level : Name
CHI St Joseph Health
Employment Type
Full Time
Location
TX-BRYAN
Franciscan Medical Group is currently seeking a full time Patient Access Rep II for our Franciscan Medical Clinic in Lakewood, WA. Come join our team - we are a recruiting for a strong team player for our Primary Care clinic. Get the opportunity to  participate in practice and team building creating the best place to work and heal!   Job Summary: Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s medical record, 3) gathering/validating insurance information using routine methods, scheduling patient appointments, 4) collecting co-pays, co-insurance and prior balances, 5) obtaining and processing of referrals, authorizations and pre-certifications for patients requiring ancillary testing and/or surgical procedures, and 6) working with patients to ensure the patient’s referral needs are fulfilled and determining insurance benefit coverage for hardware related items such as retail contact lenses by working directly with patients’ insurance carriers, ever needed. Work requires critical thinking, hearing the needs of the patient meeting those needs by offering multiple options and solutions, knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent following proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are required offering the highest level of service to every patient every time. This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations. An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. The incumbent may also be located in a Call Center environment interacting with patients on the phone.   Essential Duties: - Registers and/or checks patients in/out. - Handles and reconciles payments. - Continually monitors and reconciles issues prior to patient visit. - Processes referral orders and/or pre-authorizations. - Coordinates appointments and ancillary services. - Responds to patient questions regarding routine billing and insurance matters. - Coordinates patient instructional/educational activities.
Job ID
2021-158871
Department
Family Care
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Full Time
Location
WA-LAKEWOOD
Franciscan Medical Group is currently seeking a full time Patient Access Rep II for our Francsican Medical Clinic in Lakewood, WA. Come join our team - we are recruiting for a strong team player who will have the opportunity to participate in practice and team buildingcreating the best place to work and heal. No weekends, nights or organizationally recognized holidays required.    Job Summary: Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s medical record, 3) gathering/validating insurance information using routine methods, scheduling patient appointments, 4) collecting co-pays, co-insurance and prior balances, 5) obtaining and processing of referrals, authorizations and pre-certifications for patients requiring ancillary testing and/or surgical procedures, and 6) working with patients to ensure the patient’s referral needs are fulfilled and determining insurance benefit coverage for hardware related items such as retail contact lenses by working directly with patients’ insurance carriers, ever needed. Work requires critical thinking, hearing the needs of the patient meeting those needs by offering multiple options and solutions, knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent following proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are required offering the highest level of service to every patient every time. This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations. An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. The incumbent may also be located in a Call Center environment interacting with patients on the phone.   Essential Duties: - Registers and/or checks patients in/out. - Handles and reconciles payments. - Continually monitors and reconciles issues prior to patient visit. - Processes referral orders and/or pre-authorizations. - Coordinates appointments and ancillary services. - Responds to patient questions regarding routine billing and insurance matters. - Coordinates patient instructional/educational activities.
Job ID
2021-152289
Department
Family Care
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Full Time
Location
WA-LAKEWOOD
Francisican Medical Group is currently seeking a full time Patient Access Rep II for our Franciscan General Surgery Clinic in Gig Harbor, WA! This is an exciting new opportunity to work with an amazing team that is very skilled and passionate about quality patient care. We are looking for a PAR II that is committed to customer service, detail oriented and very energetic.  Apply today!   Job Summary: Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s medical record, 3) gathering/validating insurance information using routine methods, scheduling patient appointments, 4) collecting co-pays, co-insurance and prior balances, 5) obtaining and processing of referrals, authorizations and pre-certifications for patients requiring ancillary testing and/or surgical procedures, and 6) working with patients to ensure the patient’s referral needs are fulfilled and determining insurance benefit coverage for hardware related items such as retail contact lenses by working directly with patients’ insurance carriers, ever needed. Work requires critical thinking, hearing the needs of the patient meeting those needs by offering multiple options and solutions, knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent following proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are required offering the highest level of service to every patient every time. This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations. An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. The incumbent may also be located in a Call Center environment interacting with patients on the phone.   Essential Duties: - Registers and/or checks patients in/out. - Handles and reconciles payments. - Continually monitors and reconciles issues prior to patient visit. - Processes referral orders and/or pre-authorizations. - Coordinates appointments and ancillary services. - Responds to patient questions regarding routine billing and insurance matters. - Coordinates patient instructional/educational activities.
Job ID
2021-167127
Department
General Surgery Clinic
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Full Time
Location
WA-GIG HARBOR
Franciscan Medical Group is currently seeking a full time Patient Access Rep II for our Franciscan General Surgery in Silverdale, WA. We are a very busy general surgery/bariatric surgery practice. We are an extremely collegial and supportive clinical staff team focused on patient and employee satisfaction. Monday through Friday with no weekends, nights or organizationally recognized holidays required.    Job Summary: Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s medical record, 3) gathering/validating insurance information using routine methods, scheduling patient appointments, 4) collecting co-pays, co-insurance and prior balances, 5) obtaining and processing of referrals, authorizations and pre-certifications for patients requiring ancillary testing and/or surgical procedures, and 6) working with patients to ensure the patient’s referral needs are fulfilled and determining insurance benefit coverage for hardware related items such as retail contact lenses by working directly with patients’ insurance carriers, ever needed. Work requires critical thinking, hearing the needs of the patient meeting those needs by offering multiple options and solutions, knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent following proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are required offering the highest level of service to every patient every time. This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations. An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. The incumbent may also be located in a Call Center environment interacting with patients on the phone.   Essential Duties: - Registers and/or checks patients in/out. - Handles and reconciles payments. - Continually monitors and reconciles issues prior to patient visit. - Processes referral orders and/or pre-authorizations. - Coordinates appointments and ancillary services. - Responds to patient questions regarding routine billing and insurance matters. - Coordinates patient instructional/educational activities.
Job ID
2021-165587
Department
General Surgery Clinic
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Full Time
Location
WA-SILVERDALE
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