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JOB SUMMARY / PURPOSE Under general supervision, schedules appointments for patients, medical procedures, tests and studies ordered by the physician. ESSENTIAL KEY JOB RESPONSIBILITIES 1. Responsible for answering phone calls and scheduling patient appointments. 2. Conduct patient pre-certification to ensure coverage for appointments and medical care. 3. Schedule tests, procedures, and referral appointments. 4. Communicate with patients regarding appointments and instructions for procedures and tests 5. Collect insurance information and patient personal data. 6. May collect fees such as co-pays / co-insurance. 7. Perform other duties as assigned by management.
Job ID
2020-134697
Department
Ambulatory Surgery
Facility
CHI Saint Joseph Hospital
Shift
Day
Employment Type
Full Time
Location
KY-LEXINGTON
Job Summary: Performs clerical and administrative duties relating primarily to the daily scheduling of outpatient admissions for the assigned department. Work is conducted in accordance with established standards and procedures, and requires the ability to handle multiple tasks concurrently.   Essential Duties: - Schedules patients for department services or studies based on physician referral. - Answers, screens and directs telephone calls. - Performs related general office/clerical support duties.
Job ID
2020-135588
Department
Diagnostic Imaging Center
Facility
CHI Franciscan St. Michael Medical Center
Shift
Day
Employment Type
Full Time
Location
WA-BREMERTON
Job Summary: Performs clerical and administrative duties relating primarily to the daily scheduling of outpatient admissions for the assigned department. Work is conducted in accordance with established standards and procedures, and requires the ability to handle multiple tasks concurrently.   Essential Duties: - Schedules patients for department services or studies based on physician referral. - Answers, screens and directs telephone calls. - Performs related general office/clerical support duties.
Job ID
2020-135587
Department
Diagnostic Imaging Center
Facility
CHI Franciscan St. Michael Medical Center
Shift
Day
Employment Type
Full Time
Location
WA-BREMERTON
Job Summary: Performs clerical and administrative duties relating primarily to the daily scheduling of outpatient admissions for the assigned department. Work is conducted in accordance with established standards and procedures, and requires the ability to handle multiple tasks concurrently.   Essential Duties: - Schedules patients for department services or studies based on physician referral. - Answers, screens and directs telephone calls. - Performs related general office/clerical support duties.
Job ID
2020-126735
Department
Sleep Laboratory
Facility
CHI Franciscan St. Michael Medical Center
Shift
Day
Employment Type
Part Time
Location
WA-POULSBO
Job Summary:   Responsible for making patient appointments, rescheduling appointments and no-shows and answering all incoming scheduling calls for all offices from patients, referring physicians and hospitals.   Essential Responsibilities: - Check patients in at time of appointment, this includes but is not limited to verifying insurance, collection of copays, updating demographics, downloading medication list from ePrescribe, MSSP forms completions, scanning insurance card and verifying insurance, completion of HIPAA forms and creating a fee ticket for the clinical staff. - Check patients out - this includes but is not limited to making a return appointment, collecting account balance, copays, co-insurance, creating recall, schedule appropriate imaging, labs, radiology, pulmonary tests with the appropriate hospital location and coordinate with upcoming appointment with physicians, creating patietn portal tokens adn explaining patient portal instructions, and directing the patient tot he correct location to schedule imaging or hospital procedures. - Scheduling and entering imaging and lab orders into EHR. - Cross cover in all areas of scheduling an dat all locations. - Weekly recall report - Call the patients, schedule appointments with physician or for imaging and lab and send reminder card per guidelines. - Recieve and complete scheduling tasks within the practice management system. - Ensure all physician schedules are filled and scheduled appropriately including making reminder calls to patients. - Attend staff meetings to ensure an understanding of new processes adn discussion opportunities. - Schedule appointments with physicians outside pracitce at the request of clinicians. - Proactive participation in ensuring appropriate patient access into the practice.
Job ID
2020-136413
Department
Cardiology Clinic
Facility
CHI Memorial Chattanooga
Shift
Day
Employment Type
Full Time
Location
TN-CHATTANOOGA
Job Summary:   Responsible for answering all incoming scheduling phone calls from patients, referring physicians adn hosiptals.  Make patient appointments, reschedule and cancel appointments.   Essential Responsibilities: - Accept incoming calls related to scheduling, answering questions, creating appointments, transferring calls to the correct department, checking recall, etc. - Create charts in EHR for new patients and schedule appointments. - Monitor the phone system display for number of calls in the queue and wait times. - Complete tasks wihtin the practice management system. - Quality checks on assigned schedule to ensure quality metrics are met with templates and scheudles. - Verify insurance and work wth insurance coordinator for appropriate verification. - Create and complete chart notes for all recall, reminder calls and conversations with patietns unrelated to check in/check out process. - Assist patients who are mentially, language or hearing challenged to ensure that proper resources are obtained for the visit. - Attend and participate in staff meetings to ensure an understanding of new processes and discussion of problems.
Job ID
2020-135323
Department
Cardiology Clinic
Facility
CHI Memorial Chattanooga
Shift
Day
Employment Type
Full Time
Location
TN-CHATTANOOGA
Job Summary:   Responsible for answering all incoming scheduling phone calls from patients, referring physicians and hospitals.  Make patient appointments, reschedule and cancel appointments.   Essential Responsibilities: - Accept incoming calls related to scheduling, answering questions, creating appointments, transferring calls to the correct department, checking recall, etc. - Create charts in EHR for new patients and schedule appointments. - Monitor the phone system display for number of calls in the queue and wait times. - Complete tasks within the practice management system. - Quality checks on assigned schedule to ensure quality metrics are met with templates and schedules. - Verify insurance and work with insurance coordinator for appropriate verification. - Create and complete chart notes for all recall, reminder calls and conversations with patietns unrelated to check in/check out process. - Assist patients who are mentally, language or hearing challenged to ensure that proper resources are obtained for the visit.
Job ID
2020-133828
Department
Cardiology Clinic
Facility
CHI Memorial Chattanooga
Shift
Day
Employment Type
Full Time
Location
TN-CHATTANOOGA
This is a direct employee/patient-service position as an entrance screening team member. Primary responsibilities include screening employees/patients/visitors for temperature, possible COVID-19 symptoms and previous exposure to a COVID19 confirmed case. The screening team member will also be responsible for disbursement of surgical and handmade masks to all entering the facility.  
Job ID
2020-134589
Department
Patient Relations / Customer Service Satisfaction
Facility
CHI St. Joseph's Health
Shift
Day
Employment Type
Full Time
Location
MN-PARK RAPIDS
Position requires Pediatric experience.  12 week commitment $50/hour   GENERAL SUMMARY: Provides individualized, high-quality nursing care to patients of all ages.  Uses a team approach to delegate and coordinate patient care at admission, transfer, and discharge.  Independently delivers nursing care using the Nurse Practice Act, Mercy Medical Center policies, nursing standards, ethical principles, and professional judgment.  Works rotating shifts, weekends, and holidays as scheduled.   ESSENTIAL FUNCTIONS: - Assesses, plans, and implements nursing care while ensuring patient comfort. - Practices safe patient handling techniques. - Continues to evaluate assigned patients and provides ongoing treatment. - Anticipates, identifies, and responds to educational and emotional needs of patients and families. - Guides and directs healthcare personnel (i.e. Patient Care Technicians) in caring for patients. - Maintains knowledge of equipment set-up, maintenance, and use (i.e., IV pumps, monitoring equipment, and drainage devices). Utilizes safeguards such as IV pump drug library and monitor alarms whenever available to maximize patient safety. - Initiates emergency support measures (i.e., cardiopulmonary resuscitation, protecting patient from injury).   MARGINAL FUNCTIONS: - Serves in a charge/leadership role based on skill and unit needs. When assigned charge, makes patient assignments; triages patients; and problem solves with staff, physicians, patients, families, and ancillary departments. - Takes assigned call as defined in unit policy. - Assists with patient care duties/tasks (i.e., emptying drainage devices, ambulating, and hygiene). - Assists with clerical duties (i.e., maintenance of chart, patient record, and answering phones and call lights). - Maintains patient care supplies, equipment, and environment. - Provides orientation/education for staff, students, and other hospital and community organizations as requested.   DISCLOSURE STATEMENT: The above statements reflect the general details considered necessary to describe the essential functions of the job as identified but should not be considered a detailed description of all work requirements that may be needed to perform the duties of this position.  Must have ability to maintain skills and perform tasks required for the position as outlined in the list of department competencies.
Job ID
2020-130532
Department
Pediatrics
Facility
MercyOne Des Moines Medical Center
Shift
Varied
Employment Type
Part Time
Location
IA-DES MOINES
Temporary Seasonal Traveler $50/hour 2+ years experience required  12 Week Assignment    OB Nurse Expectations: - Triage antepartum mothers for preterm labor, active labor, rupture of waters, pregnancy complications, or co-existing issues - Manage patients in labor, including induction assistance, epidural assistance, pain management, education, and delivery support - Fetal assessment and monitoring - Assist and circulate in operating room for cesarean sections, tubal, and emergency obstetric and gynecological procedures - Educate patients on medications (name and purpose), labor, pushing, delivering, and postpartum care of mother and baby - Newborn care and assessment for healthy infant - Breastfeeding and postpartum support/management - Collaborate with care management team, including anesthesiologist, physician or midwife, lactation nurse, and charge nurse
Job ID
2020-133599
Department
Labor And Delivery Services
Facility
MercyOne Des Moines Medical Center
Shift
Varied
Employment Type
Part Time
Location
IA-DES MOINES
OB Nurse Expectations: - Triage antepartum mothers for preterm labor, active labor, rupture of waters, pregnancy complications, or co-existing issues - Manage patients in labor, including induction assistance, epidural assistance, pain management, education, and delivery support - Fetal assessment and monitoring - Assist and circulate in operating room for cesarean sections, tubal, and emergency obstetric and gynecological procedures - Educate patients on medications (name and purpose), labor, pushing, delivering, and postpartum care of mother and baby - Newborn care and assessment for healthy infant - Breastfeeding and postpartum support/management - Collaborate with care management team, including anesthesiologist, physician or midwife, lactation nurse, and charge nurse
Job ID
2020-127031
Department
Labor And Delivery Services
Facility
MercyOne Des Moines Medical Center
Shift
Varied
Employment Type
Full Time
Location
IA-DES MOINES
OB Nurse Expectations: - Triage antepartum mothers for preterm labor, active labor, rupture of waters, pregnancy complications, or co-existing issues - Manage patients in labor, including induction assistance, epidural assistance, pain management, education, and delivery support - Fetal assessment and monitoring - Assist and circulate in operating room for cesarean sections, tubal, and emergency obstetric and gynecological procedures - Educate patients on medications (name and purpose), labor, pushing, delivering, and postpartum care of mother and baby - Newborn care and assessment for healthy infant - Breastfeeding and postpartum support/management - Collaborate with care management team, including anesthesiologist, physician or midwife, lactation nurse, and charge nurse
Job ID
2020-127030
Department
Labor And Delivery Services
Facility
MercyOne Des Moines Medical Center
Shift
Varied
Employment Type
Full Time
Location
IA-DES MOINES
Seasonal Nurse Must have Pediatric experience  Part-time hours October-April PRN hours May-September   GENERAL SUMMARY: Provides individualized, high-quality nursing care to patients of all ages.  Uses a team approach to delegate and coordinate patient care at admission, transfer, and discharge.  Independently delivers nursing care using the Nurse Practice Act, Mercy Medical Center policies, nursing standards, ethical principles, and professional judgment.  Works rotating shifts, weekends, and holidays as scheduled.     ESSENTIAL FUNCTIONS: - Assesses, plans, and implements nursing care while ensuring patient comfort. - Practices safe patient handling techniques. - Continues to evaluate assigned patients and provides ongoing treatment. - Anticipates, identifies, and responds to educational and emotional needs of patients and families. - Guides and directs healthcare personnel (i.e. Patient Care Technicians) in caring for patients. - Maintains knowledge of equipment set-up, maintenance, and use (i.e., IV pumps, monitoring equipment, and drainage devices). Utilizes safeguards such as IV pump drug library and monitor alarms whenever available to maximize patient safety. - Initiates emergency support measures (i.e., cardiopulmonary resuscitation, protecting patient from injury).   MARGINAL FUNCTIONS: - Serves in a charge/leadership role based on skill and unit needs. When assigned charge, makes patient assignments; triages patients; and problem solves with staff, physicians, patients, families, and ancillary departments. - Takes assigned call as defined in unit policy. - Assists with patient care duties/tasks (i.e., emptying drainage devices, ambulating, and hygiene). - Assists with clerical duties (i.e., maintenance of chart, patient record, and answering phones and call lights). - Maintains patient care supplies, equipment, and environment. - Provides orientation/education for staff, students, and other hospital and community organizations as requested.   DISCLOSURE STATEMENT: The above statements reflect the general details considered necessary to describe the essential functions of the job as identified but should not be considered a detailed description of all work requirements that may be needed to perform the duties of this position.  Must have ability to maintain skills and perform tasks required for the position as outlined in the list of department competencies.
Job ID
2020-130533
Department
Pediatrics
Facility
MercyOne Des Moines Medical Center
Shift
Varied
Employment Type
Part Time
Location
IA-DES MOINES
BEACON HEALTH OBGYN   Job Summary:  The Medical Office Secretary will be the healthcare access representative to patients and/or vendors utilizing positive public relations skills when scheduling patient visits or physician schedules. Responsible for coordinating clinic services by maximizing resources to meet the demands of patients and/or customers. Provide telephone, reception, clerical and scheduling services in an outpatient clinic setting.   Essential Functions: - Coordinate on-going patient flow through the clinic process ensuring efficient and effective continuity, accurate completion of all required forms, greeting patients, verifying demographics and insurance information, and coordinating physician releases. - Collect co-payments and/or outstanding balances. Inform patients of financial assistance opportunities. - Follow clinic procedure/protocol for the organization and maintenance of the patient demographics in the computer and maintain the order of all medical records (i.e. test results, retrieval, filing, creation, repair, etc.). - Responsible for the development, initiation, tracking and completion of a charge ticket by collecting and recording pertinent and accurate demographic information at the time of scheduling. - Coordinate patient and non-patient inquiries and requests. - Proactively serve as a patient advocate by utilizing courteous and professional telephone etiquette at all times by answering the telephone promptly, reflecting a positive tone and speaking distinctly with poise, tact and assurance.
Job ID
2020-115950
Department
Medical Ed Ob/Gyn
Facility
CHI Memorial Chattanooga
Shift
Day
Employment Type
Full Time
Location
TN-CHATTANOOGA
- Responsible for processing threat intel reports to identify opportunities for hardening of controls, systems and processes within the organization. - Provides assistance when needed in root-cause analysis efforts to determine improvement opportunities when failures occur. - Provide team related engagement with Security Engineering, Identity Management Engineering, Security Architecture, CSOC, Network Engineering, Clinical Engineering, Systems Engineering, Application Development, and/or other IT Operations and business function owners. - Assists in formal and informal security and vulnerability assessments. - Works with multiple teams across the Cyber Fusion Center to develop and maintain documentation, maintains and confirm current lists of contacts, escalation points, and remediation paths. - Act as a security advocate for IT Operations team’s adherence to CommonSpirit Health policies, security standards and requirements, and industry best practices. - Manage workload, prioritizing tasks and documenting time, and other duties as directed by management. - Assists in Continual Service Improvement efforts by identifying opportunities for process improvement. Drives some process improvement efforts. - Pursue continuing education to grow and maintain knowledge of best practices, compliance requirements, vulnerabilities, threats and trends in information security, translating into operational action items, policies, procedures, standards and guidelines as part of the IT Security team. - Participate in the collection and documentation of departmental knowledge artifacts, participant in the development and population of knowledge management and collaboration systems for the IT Security team. - Communicates security and technical information to team members and across the IT Organization. - Assists Management in identifying knowledge and process gaps.
Job ID
2020-128290
Department
Information Technology
Facility
CHI National Offices
Shift
Day
Employment Type
Full Time
Location
CO-ENGLEWOOD
Required Education for Staff Job Levels High School or Equivalent Required Licensure and Certifications BLS is required upon hire, PPCT and CPI are required within six months of hire. Please refer to policy “Licensed, Certified, and Registered Employees” for acceptable life support cards.  Required Minimum Knowledge, Skills and Abilities Current drivers license, Computer skills, writing ability. PREFERRED Qualifications High School diploma, some college preferred. Previous Security, Military or law enforcement First aid training
Job ID
2020-136003
Department
Security
Facility
CHI Health Immanuel
Shift
Varied
Employment Type
Part Time
Location
NE-OMAHA
Job Summary: Security Officers provide a full range of security activities designed to protect persons, property and equipment from unauthorized persons or hazards by patrolling in or around hospital and grounds.  They physically restrain individuals at risk for causing imminent injury or damage.  They also provide customer service to visitors and employees, such as providing directions, escorting individuals to and from parking areas, providing jump starts to car batteries and unlocking cars.  They also control access to the hospital by verifying the identity of persons entering or exiting in accordance with department procedure and they monitor fire alarm and perimeter detection systems.  The day-to-day work is performed in accordance with well-defined procedures.  The work activities require customer service skills.  Security Officers work in “unarmed” positions that require shift and weekend work involving significant periods of standing and walking.   Essential Duties: - Provides physical security to the hospital; patrols assigned buildings and property on foot, being alert to violations of security regulations, suspicious activities, unauthorized persons and safety hazards that may cause injury or damage to property. - Responds to individuals displaying unusual, suspicious or aggressive behavior firmly, but courteously. - May subdue and restrain individuals posing potential harm to persons and property. Utilizes conflict resolution skills to deescalate the situation or person, involving management when necessary. - Provides customer service to patients, employees and visitors. - Completes all required documentation in a timely, accurate, and thorough manner. - Interfaces with law enforcement in respect to criminal activities. - Exhibits and adheres to CHI Franciscan Health’s Core Values of Reverence, Integrity, Compassion and Excellence.
Job ID
2020-135549
Department
Security
Facility
CHI Franciscan St. Elizabeth Hospital
Shift
Night
Employment Type
Part Time
Location
WA-ENUMCLAW
Job Summary: Security Officers provide a full range of security activities designed to protect persons, property and equipment from unauthorized persons or hazards by patrolling in or around hospital and grounds.  They physically restrain individuals at risk for causing imminent injury or damage.  They also provide customer service to visitors and employees, such as providing directions, escorting individuals to and from parking areas, providing jump starts to car batteries and unlocking cars.  They also control access to the hospital by verifying the identity of persons entering or exiting in accordance with department procedure and they monitor fire alarm and perimeter detection systems.  The day-to-day work is performed in accordance with well-defined procedures.  The work activities require customer service skills.  Security Officers work in “unarmed” positions that require shift and weekend work involving significant periods of standing and walking.   Essential Duties: - Provides physical security to the hospital; patrols assigned buildings and property on foot, being alert to violations of security regulations, suspicious activities, unauthorized persons and safety hazards that may cause injury or damage to property. - Responds to individuals displaying unusual, suspicious or aggressive behavior firmly, but courteously. - May subdue and restrain individuals posing potential harm to persons and property. Utilizes conflict resolution skills to deescalate the situation or person, involving management when necessary. - Provides customer service to patients, employees and visitors. - Completes all required documentation in a timely, accurate, and thorough manner. - Interfaces with law enforcement in respect to criminal activities. - Exhibits and adheres to CHI Franciscan Health’s Core Values of Reverence, Integrity, Compassion and Excellence.
Job ID
2020-135548
Department
Security
Facility
CHI Franciscan St. Joseph Medical Center
Shift
Day
Employment Type
Full Time
Location
WA-TACOMA
Job Summary: Security Officers provide a full range of security activities designed to protect persons, property and equipment from unauthorized persons or hazards by patrolling in or around hospital and grounds.  They physically restrain individuals at risk for causing imminent injury or damage.  They also provide customer service to visitors and employees, such as providing directions, escorting individuals to and from parking areas, providing jump starts to car batteries and unlocking cars.  They also control access to the hospital by verifying the identity of persons entering or exiting in accordance with department procedure and they monitor fire alarm and perimeter detection systems.  The day-to-day work is performed in accordance with well-defined procedures.  The work activities require customer service skills.  Security Officers work in “unarmed” positions that require shift and weekend work involving significant periods of standing and walking.   Essential Duties: - Provides physical security to the hospital; patrols assigned buildings and property on foot, being alert to violations of security regulations, suspicious activities, unauthorized persons and safety hazards that may cause injury or damage to property. - Responds to individuals displaying unusual, suspicious or aggressive behavior firmly, but courteously. - May subdue and restrain individuals posing potential harm to persons and property. Utilizes conflict resolution skills to deescalate the situation or person, involving management when necessary. - Provides customer service to patients, employees and visitors. - Completes all required documentation in a timely, accurate, and thorough manner. - Interfaces with law enforcement in respect to criminal activities. - Exhibits and adheres to CHI Franciscan Health’s Core Values of Reverence, Integrity, Compassion and Excellence.
Job ID
2020-135546
Department
Security
Facility
CHI Franciscan St. Joseph Medical Center
Shift
Evening
Employment Type
Full Time
Location
WA-TACOMA
POSITION SUMMARY   Provides the highest level of safety and security by patrolling assigned areas to deter, detect and investigate crime and/or any suspicious activity which could cause harm to individuals or property; effective monitoring of electronic surveillance equipment; effective monitoring of hospital emergency systems and ability to dispatch appropriate personnel via radio.   POSITION RESPONSIBILITIES - Responsible for patrolling assigned areas, on foot or by vehicle, Provides service and protection - Investigates suspicious person(s) or activity, responds to crimes in progress, crimes that have occurred, disturbances, accidents, various public service calls, and other miscellaneous incidents. - Investigates complaints, criminal incidents, suspicious activity and accidents. Prepares detailed written incident reports. - When assigned to dispatch, effectively monitors electronic surveillance equipment to identify any suspicious person(s) or activity and dispatches appropriate personnel to investigate; Operates base radio station by dispatching appropriate personnel to emergency situations and/or requests for assistance by monitoring all radio traffic, Responsible for answering multiple telephone lines in response to routine and emergency inquires and dispatches appropriate personnel in regards to those inquires; Maintains appropriate logs of daily radio communications received from shift personnel and requests received via telephone; tabulates data from logs to produce required activity reports. - Provides general information and assistance to patients, visitors and employees, including safety related escorts as requested, to various campus locations. - Collaborates with various department personnel and external agencies to gather and exchange information; promote departmental services provided to the campus. - Assure proper working order of equipment; notify appropriate personnel when Repairs and/or maintenance is necessary. - Intervene as necessary to confront and restrain hostile and abusive persons in a manner necessary to reduce risk of personal injury to patients, visitors or employees, and to minimize the disruption of operations - Aids the Security Coordinator in reviewing security documents and related reports - Assumes shift lead role in the absence of a Security Coordinator
Job ID
2020-133508
Department
Security
Facility
CHI St. Luke's Sugar Land Hospital
Shift
Day
Employment Type
Part Time
Location
TX-SUGAR LAND
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