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- Under the direction of the Vice President Patient Care, the incumbent will ensure provision of high quality patient care to a specified patient population that meets the standards of local, state, and national regulatory bodies and professional organizations. - Develops leadership within the hospital which supports and maintains excellence in the standards of research based nursing practice. - Develops, integrates, and implements goals of the hospital and nursing into their service line(s). - Leads quality programs and works to develop action places for continuous improvement. - Develops, reviews, and maintains fiscal budget within established targets. Monitors overtime, labor costs, medical supply expenses, and works with purchasing partner to obtain strong supply contract pricing. - Assures staffing patterns are flexed and according to unit activity and patient acuity. - Develop and manage the annual capital budget, establishing equipment priorities based on patient unit needs, physician recruitment activities, and revenue potential. - Develops a climate within which professional nursing can thrive and grow. - Develops a program of nursing that ensures recruitment of the highest caliber of nurses and the most effective retention of nurses within the service. - Collaborates with other members of the management team, physicians, and other departments to facilitate the delivery of patient care.
Job ID
2021-154705
Department
ICU/Med Surg
Shift
Day
Facility / Process Level : Name
CHI Baylor St. Luke's Medical Center
Employment Type
Full Time
Location
TX-HOUSTON
- Under the direction of the Vice President Patient Care, the incumbent will ensure provision of high quality patient care to a specified patient population that meets the standards of local, state, and national regulatory bodies and professional organizations. - Develops leadership within the hospital which supports and maintains excellence in the standards of research based nursing practice. - Develops, integrates, and implements goals of the hospital and nursing into their service line(s). - Leads quality programs and works to develop action places for continuous improvement. - Develops, reviews, and maintains fiscal budget within established targets. Monitors overtime, labor costs, medical supply expenses, and works with purchasing partner to obtain strong supply contract pricing. - Assures staffing patterns are flexed and according to unit activity and patient acuity. - Develop and manage the annual capital budget, establishing equipment priorities based on patient unit needs, physician recruitment activities, and revenue potential. - Develops a climate within which professional nursing can thrive and grow. - Develops a program of nursing that ensures recruitment of the highest caliber of nurses and the most effective retention of nurses within the service. - Collaborates with other members of the management team, physicians, and other departments to facilitate the delivery of patient care.
Job ID
2021-176368
Department
Nursing Administration
Shift
Day
Facility / Process Level : Name
CHI St. Luke's Brazosport
Employment Type
Full Time
Location
TX-LAKE JACKSON
Position Responsibilities: - Actively promotes and models service excellence principles at all times. - Plans and Coordinates service excellence programs; collaborates with external experts to implement evidence-based service excellence tools and processes throughout acute care hospitals. - Provides guidance regarding service excellence data collection, tracking, distribution and communication. - Promotes a service ethic to change longstanding behaviors of frontline workers and management. - Focuses the organization on reforming management and employee behavior and retooling operational processes to align them better with patient needs. - Hardwires management and employee practices to ensure exceptional service on an ongoing basis. This includes the development of service standards and prescriptive language. - Researches, reviews, and Implements best practices for service excellence. - Challenges the organization to set stretch goals and to exceed their own expectations. - Oversees management and training of multidisciplinary teams to use service excellence tools and principles in daily activities.
Job ID
2021-171817
Department
Administration
Shift
Day
Facility / Process Level : Name
CHI St. Luke's Health - Memorial - Lufkin
Employment Type
Full Time
Location
TX-LUFKIN
Job Summary - This job is responsible for direct and indirect patient care and day-to-day operations of the Perioperative Services function at a specific hospital campus in accordance with professional standards, strategic business objectives and applicable regulatory requirements. - An incumbent manages department activities through subordinate management staff, and has 24-hour administrative authority and accountability for the department. - Work also includes: 1) ensuring the highest level of surgical care to improve patient outcomes; 2) working closely with the Medical Director and other hospital department managers to integrate/coordinate/evaluate all phases of patient care; 3) administering approved work unit budget, ensuring that an adequate inventory of supplies is maintained, and that quality assurance/accreditation standards are followed; 4) reviewing and responding to daily patient care/physician issues and patient satisfaction reports; 5) serving on regional committees and internal management teams to represent the work site and address broad-based issues impacting the entire organization and 6) providing input to the hospital President on development, implementation, monitoring and other operational issues. - Job duties require considerable knowledge of the specialized principles and practices related to health care management in order to evaluate and make viable recommendations in support of clinical effectiveness and organizational performance improvement. - Also requires clinical knowledge relative to the assigned functions and management expertise relating to business planning, process improvement, budget administration and personnel management. - Performance improvement efforts cover a variety of processes, and an incumbent must be sufficiently knowledgeable to recognize important synergies and opportunities in clinical outcomes, cost containment, patient safety/satisfaction, risk reduction and regulatory compliance. Essential Duties Operational Accountability - Plans, directs and evaluates, through subordinate managers, the programs, systems, operations and resources of the assigned clinical area(s) to assure the safe and appropriate delivery of patient care, achievement of clinical core measurement scores, and to ensure that all activities are conducted in a timely and cost-effective manner and in compliance with organizational values, professional standards, internal policies/standards/procedures and applicable regulatory requirements; produces and presents reports on key performance indicators and other significant benchmarking metrics. - Directs all aspects of patient care within the clinical area(s) and ensures the application of consistent practices relating to clinical/administrative operations, customer service, human resources activities and FHS standards; collaborates with medical staff to develop and implement new clinical systems/programs to enhance existing services and raise the standard of care for the patient population served. - Collaborates with other leadership/staff in the common goal of standardization, integration and enhancement of the continuum of services available within designated clinical area(s); participates in the company-wide evaluation of processes and practices to determine the need for change to accommodate shifting business priorities, conditions and objectives. Procedures Development/Implementation - Directs the development, implementation and evaluation of new/revised standards, policies, procedures, guidelines, training materials and/or general communications in support of assigned clinical area(s) to ensure consistency with the philosophy/values of the organization and compliance with applicable regulatory/accreditation requirements; reviews training materials prior to assimilation into training curricula; ensures that all clinical and related support activities are fully documented in accordance with the standards and practices of the organization; ensures that employees understand and apply internal guidelines appropriately, and monitors compliance with all regulatory requirements including City, County, Federal, and JCAHO. Resource Management/Budget Administration - Determines resources needed to accomplish the performance objectives of the clinical area(s) and oversees activities and resources in a manner that is fiscally responsible and in accordance with FHS policies and standards; prepares, or directs the preparation of, the annual operating/capital budget; identifies, aligns and optimizes resources to positively impact organizational strategies towards achievement of goals; exercises effective cost control by monitoring and adjusting expenses as needed to stay within budget; ensures that administrative infrastructure is in place to maximize revenue capture; approves expenditures within defined scope of responsibility; identifies negative variances and develops action plans to document, address and effectively resolve in a timely manner; oversees the preparation of complete and accurate financial, budget, activity and productivity information, including variance reports, financial projections and other statistical reports; keeps Vice President apprised of all issues with potential for budgetary impact. Staff Management and Development - Plans, directs and evaluates the work of clinical management staff in accordance with the content, spirit and intent of applicable internal/external regulations and standards for human resource management; ensures adequate staffing levels for appropriate coverage to meet budgetary and operational objectives; ensures that employees are qualified and properly trained to perform assigned job duties; holds regular staff meetings and keeps employees appraised of all matters relevant to successful job performance; makes employment decisions, establishes performance standards and evaluates employee performance; educates, guides, counsels and develops staff and addresses performance management concerns and technical issues elevated by subordinates as beyond their scope of authority. Short- and Long-Term Planning - Anticipates and recognizes the evolving factors that affect current/future needs, and directs the development of strategies/initiatives/programs/projects to respond/foster/support future growth of clinical area(s) and address matter such as: provision of new services, standardization of policies/practices across the organization, increasing market share, maximizing revenues, cross-selling services, improving efficacy/cost-effectiveness of clinical services provided, enhancing patient outcomes/satisfaction and others of similar complexity and consequence; understands and ensures the full optimization of available information technology to achievement of overall business objectives; develops formal strategic/tactical plans, to include both short- and long-term business planning, with full accountability for achievement of plan objectives; presents and gains support for recommendations and directs project management efforts to develop/implement planning objectives. Regulatory Compliance - Ensures full compliance with internal/external legal and regulatory standards and requirements, and that effective control procedures are in place and fully functioning to preclude improprieties from occurring; monitors the effectiveness of current practices in meeting expectations and producing desired results. - Keeps abreast of changing regulatory requirements/regulation, clinical/professional standards, changing customer demographics and competitive industry practices impacting assigned functions, as well as organizational initiatives/changes with potential to impact current strategies, programs and resources; determines nature/scope of impact on existing activities and determines effective response/solution while maintaining acceptable service levels and work quality. Business Development/Marketing - Works collaboratively with Marketing/Communications Dept. to develop effective marketing strategies and promotional materials for the clinical area(s) that are designed to enhance awareness, expand market share and increase revenues; identifies and implements strategies/opportunities to differentiate programs and services from those of other healthcare providers; participates in community awareness activities to promote clinical programs/services. - Cultivates and maintains professional relationships with primary customers of the clinical area(s) including medical directors, physicians, physician groups, patients, supply vendors and external entities to foster opportunities for revenue enhancement, enhanced customer service and to positively impact core clinical measures. Performance/Quality Improvement - Develops, implements, monitors and evaluates systems/initiatives/programs to facilitate performance/quality improvements in keeping with strategic objectives and regulatory requirements; conducts ongoing assessment of the strengths and weaknesses of the assigned clinical area(s) to better understand/identify future needs and challenges; evaluates existing systems/program/priorities and future potential to make recommendations for growth, expansion, new services and solvency of existing services based on market demographics and volume projections; develops and presents comprehensive recommendations regarding the viability of specific systems/projects; plans and directs quality process improvement initiatives/projects to ensure achievement of business objectives. Other Essential Duties - Maintains personal competency in the nursing process. - Assures that the nursing process is consistently utilized and documented in the provision of care. Assures that care delivered is patient-centered, goal-directed and meets established standards. Facilitates integration with other services to meet patients needs; i.e., social services, pharmacy. - Monitors ethical conduct of professional staff regarding substance abuse or other illegal practices, substandard practice (incompetent or unethical), absenteeism, and medication errors.
Job ID
2021-177535
Department
Pre & Post Surgery
Shift
Day
Facility / Process Level : Name
CHI Franciscan St. Anne Hospital
Employment Type
Full Time
Location
WA-BURIEN
Leadership1. Facilitates staff to assume leadership roles, both formally and informally, via role modeling.2. Demonstrates positive leadership skills and communication that embrace change, which results in achievement of outcomes.3. Articulates departmental goals and objectives that lead to active staff participation in clinical decision-making affecting practice.4. Mentors and guides Perioperative services unit managers and supervisors in their leadership development.5. Serves as the management representative for perioperative services in fostering physician and patient relationships that creates trust and respect amongst the patients, physicians, and staff Work Environment1. Facilitates the achievement of a high quality work environment by addressing the needs of the department.2. Ensures that appropriate equipment and supplies are available to provide effective and efficient nursing care.3. Ability to adapt to a fast paced, physician partnered community hospital environment that Requires constant reprioritization of tasks and resources.Quality1. Participates in unit, service and divisional CQI/CQE programs, documents results, reports by deadlines, and formulates corrective action plans for improvement.2. Meets established Standards of Care, quality control targets, and Leads quality improvement projects.3. Develops a multidisciplinary program to monitor quality patient care indicators.4. Maintains a consistent score of fair to good on selected customer service survey items related to the perioperative service units. Uses corrective action plans to address deficiencies in customer satisfaction.5. Works closely with unit managers and supervisors to develop and review perioperative Policies and Procedures.6. Participates in chart review audits.Fiscal Management1. Maintains fiscal budget within established targets.2. Controls overtime, orientation costs, SSP costs and medical supply costs.3. Works closely with the CNO and unit managers and or supervisors to adjust staffing patterns according to unit activity and patient acuity.4. Reviews fiscal Worksheet with the Leader - , analyzing variances and implementing appropriate action plans.5. Works closely with unit managers and/or supervisors to develop and manage both operational and capital budgets that prioritize needs based on patient care requirements and budget policies. 6. Identifies hospital cost savings opportunities that are measurable.7. Identifies new revenue-producing opportunities for the hospital.8. Directs selection of equipment & supplies for the department that are cost effective and within the contract, taking into account physician preferences.Human Resources1. Implements shared leadership with structured recruitment, retention and professional practice.2. Facilitates professional growth and development of staff utilizing career development plans. Identifies staff career development and training needs. Uses CQI/CQE and staff input for development of educational programs.3. Demonstrates accountability for human and material resource management with guidelines and standards by monitoring, and correcting variances for productive and non-productive utilization.4. Complies with personnel policies and procedures, follows guidelines and conducts effective performance interviews. Ensures that employees understand job standards.5. Oversees orientation of all new employees. Evaluates orientation process effectiveness and employee progress during orientation.6. Ensures that payroll is accurate and timely.Clinical and Professional Practice1. Actively Maintains membership in a professional organization, (i.e. specialty or administration).2. Maintains clinical exposure through actual intervention, coordination of patient care, role modeling, consulting, problem solving and in-services.3. Ensures effective delivery of competent, compassionate nursing care based on social, psychological, developmental and spiritual needs of the patients, as demonstrated by patient care outcomes and achieved through established standards of care, and by the patients and families perception of care.4. Maintains thorough understanding of TJC requirements, including the National Patient Safety goals, pertaining to all aspects of Perioperative Services.5. Supports and espouses the mission & values of .6. Maintains a safe work environment.
Job ID
2021-177568
Department
Pre & Post Surgery - Inpatient
Shift
Day
Facility / Process Level : Name
CHI St. Luke's Health - The Vintage Hospital
Employment Type
Full Time
Location
TX-HOUSTON
The Director of Physician Development promotes and develops both internal and external referral systems for St. Joseph Medical Group (SJMG), connecting local resident to SJMG physicians and coordinating specialty and diagnostic referrals to expedite quality of care. This position serves as the liaison in promotional efforts to grow SJMG practice volumes, coordinates the day-to-day communication needs of SJMG and supports quality improvement and quality assurance activities within the practices.   - Responsible for all aspects of provider recruiting - Conducts necessary clinic provider and staff customer training - Completes tasks related to physician rounding and retention - Manage patient satisfaction task force - Responsible for physician compensation - Responsible for physician employment contracts - Manages the contract process - Manages systems such as Healthstream, and Health Grades - Owns several aspects of the Physician Practice promotion process including, coordinating with internal and external sources to drive patient volumes to SJPA clinics, specifically new providers
Job ID
2021-176157
Department
Physician Integration
Shift
Day
Facility / Process Level : Name
CHI St Joseph Health
Employment Type
Full Time
Location
TX-BRYAN
- Quality – completes work with accuracy and thoroughness. - Productivity – efficiently utilizes time in accomplishing work. - Customer Focus – lives organizational and departmental service standards. - Reliability – completes tasks assigned; follows up as needed. - Availability – meets attendance standards; is punctual; works when needed. - Decision Making – displays sound judgment; works with minimal supervision. - Initiative – seeks out productive duties in absence of guidance; is a self-starter. - Adheres to Policy – follows CHI ST. Luke’s Memorial Hospital rules, policies, procedures and guidelines. - Interpersonal Relationships – cooperates, communicates and works well with others. - Professionalism – represents CHI ST. Luke’s Memorial Hospital positively in actions and appearance. - Develop, implement and continually enhance programs to proactively assess and monitor compliance by all departments and services with all applicable regulatory requirements. - Develop and facilitate multidisciplinary surveys of all departments and services on a random basis to monitor and assess for continued compliance. - Coordinate and facilitate any announced or unannounced surveys. - Respond to requests by the leadership team, executives for follow up on letters of complaint from regulatory or accrediting agencies. - Establish and standardize processes for hospital survey readiness including a) preparation; b) audits, tools and evaluation of compliance, i.e., audit/survey programs, database of standards evidence/scoring - Supports hospital level leadership in hospital regulatory and accreditation surveys - Develop, implement and continually enhance programs to proactively assess, monitor and continually enhance quality standards. - Ensure that policies and procedures are current and meet all current laws, regulations and standards of care; monitor dates of review and revision; revise as appropriate. - Establish and continually enhance the Quality Council, serving as leader; serve as a member of quality committees as required. - Collaborate with the Infection Control Specialist and appropriate Health System staff to develop and implement infection control programs and practices. - Assist the Infection Control department in reviewing departmental and infection control policies, assisting in the development and revision to ensure that current practice meets professional and regulatory standards.
Job ID
2021-175134
Department
Quality Management
Shift
Day
Facility / Process Level : Name
CHI St. Luke's Health - Memorial - Lufkin
Employment Type
Full Time
Location
TX-LUFKIN
Responsible for directing, planning, coordinating, monitoring, and evaluating nursing care and patient outcomes. Responsible for resource management, policy and program development, and fiscal management.   Essential Key Job Responsibilities - Formulates and implements hospital and departmental goals; integrates goals with overall hospital objectives and plan. - Serves as resource in area of expertise within the facility. Maintains effective working relationships and communication with members of the medical staff, other departments, leadership staff, and others.  Participates with leadership, medical staff, and clinical staff in decision-making.  Is an active member of the Nursing Leadership Team.  Promotes interdepartmental teamwork. - Manages the operation of departments by assisting Finance with preparation of annual budgets; evaluates budget variances regularly. Ensures that supply inventories are adequately maintained in order to provide quality and continuity of care.  - Provides leadership and effective personnel management by maintaining and evaluating team member performance and attendance, and providing opportunities for staff development. Promotes and communicates the culture, values, and commitment of CHI Saint Joseph Health through programs that ensure provision of high quality levels of guest service. - Develops base staffing patterns for each area and ensures availability of sufficient qualified nursing staff to meet patient care needs. - Participates in community activities on behalf of the hospital. Assists in community health events and education as needed. - Responsible for delivery of quality care and ongoing quality improvement efforts. Assists with quality management hospital wide.  Monitors patient outcomes and develops corrective action as needed.  - Demonstrates knowledge and skills and keeps knowledge and skills updated. Maintains availability as a resource.  - Other duties as assigned by management.
Job ID
2021-149675
Department
Surgery
Shift
Day
Facility / Process Level : Name
CHI Saint Joseph Health System
Employment Type
Full Time
Location
KY-LEXINGTON
Responsible for directing, planning, coordinating, monitoring, and evaluating nursing care and patient outcomes. Responsible for resource management, policy and program development, and fiscal management.   ESSENTIAL KEY JOB RESPONSIBILITIES 1. Formulates and implements hospital and departmental goals; for ED, CCU, Sleep Lab, and RT; integrates goals with overall hospital objectives and plan. 2. Serves as resource in area of expertise within the facility. Maintains effective working relationships and communication with members of the medical staff, other departments, leadership staff, and others. Participates with leadership, medical staff, and clinical staff in decision-making. Is an active member of the Nursing Leadership Team. Promotes interdepartmental teamwork. 3. Manages the operation of departments by assisting Finance with preparation of annual budgets; evaluates budget variances regularly. Ensures that supply inventories are adequately maintained in order to provide quality and continuity of care. 4. Provides leadership and effective personnel management by maintaining and evaluating team member performance and attendance, and providing opportunities for staff development. Promotes and communicates the culture, values, and commitment of CHI Saint Joseph Health through programs that ensure provision of high quality levels of guest service. 5. Develops base staffing patterns for each area and ensures availability of sufficient qualified nursing staff to meet patient care needs. 6. Participates in community activities on behalf of the hospital. Assists in community health events and education as needed. 7. Responsible for delivery of quality care and ongoing quality improvement efforts. Assists with quality management hospital wide. Monitors patient outcomes and develops corrective action as needed. 8. Demonstrates knowledge and skills and keeps knowledge and skills updated. Maintains availability as a resource. 9. Other duties as assigned by management.
Job ID
2021-159163
Department
Surgical
Shift
Day
Facility / Process Level : Name
CHI Saint Joseph London
Employment Type
Full Time
Location
KY-LONDON
Job Summary / Purpose The Director, Cyber Fusion Defense Center leads the implementation, and continual improvement of cybersecurity compliance, posture, and processes while providing input into the strategies CommonSpirit employs overall. Charged with protecting confidential information and maintaining the availability and integrity of data in a complex, large-scale IT ecosystem through strong knowledge of industry trends and current and emerging security risks.   The Director will lead a foundational element of CommonSpirit’s overall security strategy by developing, adapting and sustaining a state of the art defense center to respond to security events, alerts and threats across the organization. The Defense Center is not a traditional Security Operations Center which focuses on tickets and escalations, but rather the Defense Center is a collaborative environment where teams, composed of analysts of various skill levels work on events and threat hunting to protect the organization. This individual will be responsible for the overall staffing and operations of the center which includes internal staff as well as managed service providers in a hybrid fashion. The Defense Center operates 24x7x365 monitoring the entire CommonSpirit organization working in close coordination with the Cybersecurity Incident Response team. The Director will develop, maintain and report metrics related to performance and will be responsible for executing event response for detecting, analyzing, and addressing security events.   The Director, Cyber Fusion Defense Center will report directly to the Vice President, Cyber Fusion Center as a key leader within this team.  The Director will demonstrate measurable progress on risk reduction and operational availability of security processes within her or his purview.   The individual will build, lead and inspire a dedicated group of cyber professionals.  She or he will build and maintain programs that develop employees with technical and soft-skills, enabling them for growth.  The Cybersecurity Director is also responsible for setting priorities for the team while listening to employees and stakeholders.  The Director will develop and report on measurements that show outcomes across the categories of security risk reduction and response quality.    Benefits Include: Benefits include Medical, Dental, Vision, Paid Time Off, Holidays, Retirement Program, Disability Plans, Tuition Reimbursement, Adoption Assistance, Employee Assistance Program (EAP), Discount Programs, Life Insurance Plans, Worker Compensation, Dress for Your Day Policy, Voluntary Benefits.   Compensation Range:  $59.53  to $77.39  hourly rates, annualized.  
Job ID
2021-171352
Department
IT Security
Shift
Day
Facility / Process Level : Name
CSH IT Service
Employment Type
Full Time
Location
-Remote Opportunity
Job Summary / Purpose The Director, Divisional and Cross-Functional Engagement is a member of the leadership team within the Innovation and Digital Transformation team and acts as a catalyst for change and a force for moving the vision and objectives of Digital and Human Experience forward.  The Director models and drives collaboration between system and divisional ITD, clinical operations and strategy teams and other activities as assigned by the System VP, Innovation and Digital Care Transformation. Directors apply advanced management principles with critical impact on technology and the organization. Incumbents exercise strategic and visionary thinking having long-term organization-wide application and impact; develop and implement programs critical to CommonSpirit Health; and exercise control and supervision of multiple assigned functions and significant resources. The Director, Divisional and Cross-Functional Engagement leverages lean, six sigma, and human centered design tools to ensure processes supported by Digital teams are efficient and effectively meeting the needs of our employees, patients, and consumers. Leads cross-functional efforts to drive standardization, stabilization and simplification of processes.  Drives IT/operations management system optimization and improvement methodologies to further operations and business processes across facilities.  Manages client expectations and is able to become a trusted strategic advisor to engagement leaders in the organization. Activities will vary depending on the client engagement and needs, which may include, but are not limited to, aligning business processes with organizational goals, defining business value, leveraging new innovations and technologies to solve business problems, managing engagement plans and tactics, and championing best practices and improvement methodologies for IT Innovation & Digital Care Transformation. Provides strategic leadership and relationship management to optimize and shape the content of innovation and digital transformation. The role is a key contributor in the development of the organization’s innovation and digital transformation strategy and is responsible and accountable for delivering the best-practice approach designed to successfully plan and prepare for all aspects of project engagement, delivery and adoption within the assigned portfolio. Essential Key Job Responsibilities - Key strategist for the Digital and Innovation program encompassing the development of relationships between IT and the organizations multiple customer constituencies including: patients, consumers, providers, clinical staff, administrators, and employees across CommonSpirit Health. - Leads effective management of IT systems and operational programs ensuring coordination with internal and external resources. Develops strong collegial relationships with internal resources assuring current and timely subject matter expertise as needed by client. - Connects stakeholder to solutions that result in successful customer outcomes contributing to fulfillment of enterprise strategic goals. Strategizes with production management and quality management; initiates sustainable process improvements to exceed customer expectations. - Supports leadership and staff to align technology with division/organization level strategy; assist with communication plan and execution - Partners with Division and other Leaders throughout the organization to prioritize requests through establishment of business cases, value realization definitions, KPIs, success measurements and identification and securement of funding sources. - Plots logistics and help prep pilot markets - Partners with Divisions and other areas within the organization to secure business operations labor resources necessary for pilots and initiatives - Kick-starts and provide resource support for implementation on new initiatives and processes in partnership with Digital Leadership - Contributes to development of change management strategies, as well as definition of critical success factors and evaluation strategies.  Consult with and serve as liaison between process owners, and vendor staff. - Develops success metrics and monitors ROI. Adjusts actions to meet agreed upon goals and respond quickly to challenges, risks and opportunities. - Communicates with stakeholder groups as appropriate to enhance stakeholder engagement, including on-site visits as needed.  Monitor adoption, assist with problem solving at facility, divisional, and organizational levels. - Manages collaboratively and coaches others to achieve optimal performance; delegates effectively; praises/rewards contributions; defines clear roles and responsibilities; sets goals and leads initiatives; adjusts plans as necessary. - This position is vital to the organizations efficient operation in terms of well- managed systems that will ensure the financial success and ability to cope with the pressures of shrinking revenues, and our market strategy to grow and expand into the future. - Responsible for establishing and maintaining channels of communication between business and IT. - Developing, implementing monitoring, and maintaining proper performance goals and standards. - Responsible for advancing consumer, patient, and provider-facing digital technologies. - Ensure compliance with all policies, financial stewardship by being accountable for the financial integrity around development and maintenance of department budget #LI-DH #LI-Remote #missioncritical  #LI-Remote #LI-DH #missioncritical The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.  
Job ID
2021-173305
Department
Information Technology
Shift
Day
Facility / Process Level : Name
CSH IT Service
Employment Type
Full Time
Location
AZ-PHOENIX
Pay Scale: For salary information please contact Human Resources at 541-677-2475   Shift: Full Time, Days   Job Summary:   Under the direction of the Chief Operating Officer/Chief Nursing Officer, this role oversees 85 beds in 2 units -  74 beds on the Medical Floor/Medical Surgical & 11 beds in Infusion. The Director leads in patient care services and maintains accountability for the overall administration and management of inpatient medical services in providing efficient, high quality, patient focused care. Is responsible for the strategic vision and administrative oversight of operations and patient care for the medical infusion unit/ATC.  Provides leadership for strategic planning, clinical excellence, personnel management, fiscal accountability, systems/quality improvement and strategic direction for the medical infusion unit/ATC. Oversees nursing practices for the assigned units on a twenty-four hour basis. Provides guidance and method for ensuring nursing process. Management skills provide for technical operation of the unit in area of staffing, budgeting, cost effectiveness and integration into hospital-wide functioning. Develops and implements long-term goals relating to unit goals, patient care improvements and staff growth and development.   Essential Duties: - Serves as a professional role model to other Department Leaders and staff, demonstrating creativity, vision, insight, energy and commitment, supporting the pursuit of the mission of the organization, adherence to Core Values, and fostering its operational and financial success. - Provides support, assumes overall responsibility and functions as the administrative liaison for all medical unit/ATC services in the facility. - Assesses staffing needs for the units assigned and coordinates these needs with the Nurse Scheduling Office to provide shift coverage as necessary; evaluates the workload and adjusts staffing to meet shift needs. - Plans and maintains department budgets to control costs for personnel, capital equipment and supplies. - Establishes and maintains a plan for the effective management of financial, human, material and information resources for the assigned units. This includes preparing and operating the assigned department/cost center budget, including capital, personnel and expense budgets, establishing goals, objectives for assigned departments and maintaining managerial competence.  - Responsible for maintaining the patient experience at or above the MMC goal. - Collaborates with the Clinical Coordinators and the Service Excellence Coordinator to develop, implement and evaluate a comprehensive customer service plan with key performance goals/benchmarks for all staff and the department. - Facilitates customer service improvement efforts to continually improve trends though ongoing system/process analysis by supporting the use of rounding, service recovery, recognition and other key strategies. - Develops, interprets and supports hospital and department policies and procedures to staff. - Ensures maintenance of accurate records pertinent to assigned department. - Implements, interprets and monitors standards to ensure accreditation from the Joint Commission and various regulatory bodies. - Monitors environmental health and safety and initiates corrections as necessary. - Plans and initiates education programs and in-service training to increase staff knowledge, ability and skills. - Establishes and monitors quality indicators for assigned units to improve quality care. - Evaluates employee job performance. - Responsible for creating excellent working relationships with key physicians with a focus on physician satisfaction, building strong teams, competent and caring staff, and a customer-oriented environment. - Utilizes existing research and benchmarks demonstrating best practices to ensure high quality patient care and improved outcomes.
Job ID
2021-156837
Department
Medical Acute
Shift
Day
Facility / Process Level : Name
CHI Mercy Health of Roseburg
Employment Type
Full Time
Location
OR-ROSEBURG
- Leads and promotes evidence-based practice and research among unit leaders and staff. - Promotes best practice implementation on unit. - Works independently with limited direction from the nurse executive using the Nurse Practice Act, Mercy Medical Center policies, nursing standards and professional judgment. - Utilizes delegation skills effectively. - Directs the recruitment and retention activities on the unit. - Conducts the performance appraisal process. - Directs health care members (i.e., registered nurses, licensed practical nurses, patient care technicians, etc.) in the delivery of safe and effective patient care. - Operates unit within approved budget. - Facilitates efficient operation of unit activities. - Maintains knowledge of documentation requirements needed for employees' files and patients' records. - Administers nursing care to patients; includes assessment, planning, implementing and evaluating the patient's care plan in coordination with the physician. - Directs/provides emergency support measures (i.e., cardiopulmonary resuscitation, protecting patient from injury). - Develops an annual operational plan (including scope of service) integrated with Mercy's strategic plan and related departments' operational plans in order to efficiently provide services. - Develops, implements and periodically reviews all policies and procedures that guide and support the assigned services. These include, but are not limited to, JC requirements, federal and state regulations, regulatory standards, etc. - Develops and maintains departmental staffing plan for all departments supervised, detailing appropriate employee classifications and qualifications consistent with the department's operational plan, projected volumes, patient/acuity and other relevant indicators. Participates in human resource planning providing recommendations for staffing, proactive recruitment and long-term needs. Assure compliance with staffing plan. - Continuously assess and improves the department's performance based on, but not limited to, the department's quality plan monitors and customer/employee satisfaction data. - Supervises assigned management staff. Provides necessary education, orientation and support to management team. - Develops annual operating and capital budgets, monitors and analyzes performance and productivity and implements necessary corrective plans. Collaborates with other departments in budget preparation, determining capital priorities, monitoring and analyzing trends. Utilizes budget information in management decision-making. - Provides for the means and methods to assure competent patient care to the patient population served by obtaining and appropriately interpreting data, using demonstrated knowledge feedback and appropriately adapting procedures. - Supports and abides by all Mercy policies, including safety policies and practices. - Participates in national professional and related organizations to ensure current knowledge of operations. - Maintains open and positive communication with staff, physicians, other hospital departments and others. - Performs other responsibilities as requested by nurse executive.
Job ID
2021-173927
Department
Medical / Surgical / Telemetry
Shift
Day
Facility / Process Level : Name
MercyOne West Des Moines
Employment Type
Full Time
Location
IA-WEST DES MOINES
- Completes psychosocial assessments, interviews patient, relatives, friends, or significant others  to obtain information about the patient’s personal, social, and emotional history. - Provides therapeutic care to patients to assist them in accomplishing treatment goals using  interventions and techniques that are appropriate to the age and developmental level of the  patient. - Integrates information from all relevant sources and reports findings at team meetings and  care conferences. - Maintains records for each patient according to hospital and departmental program standards.  - Assists in involuntary commitment procedures when necessary, recognizing and acting upon  safety issues and patient rights.   
Job ID
2021-169978
Department
Clinical Resources
Shift
Day
Facility / Process Level : Name
CHI St. Alexius Health Dickinson
Employment Type
Part Time
Location
ND-DICKINSON
  Virginia Mason Franciscan Health has exciting and rewarding careers with competitive salaries and benefits.  We are a family of hospitals, health care services, and medical providers delivering compassionate care to people throughout the South Puget Sound. VMFH exists as a part of CommonSpirit Health, one of the largest not-for-profit health care systems in the country. We pride ourselves on excellence in service and hospitality by contributing to the successes of our staff and patients. As a team member at VMFH, you are provided unlimited opportunities for personal and professional development along with great job satisfaction. We would love for you to come join our family! As a part of our organization, we currently offer the following benefits:   - Competitive starting wages (DOE) and training to grow within the company - Paid Time Off (PTO) - Health/Dental/Vision Insurance - Flexible heath spending accounts (FSA) - Matching 401(k) and 457(b) Retirement Programs - Tuition Assistance for career growth and development - Care@Work premium account for additional support with children, pets, dependent adults, and household needs - Employee Assistance Program (EAP) for you and your family - Voluntary Protection: Group Accident, Critical Illness, and Identify Theft  - Adoption Assistance - Wellness Program   Related Skills: Busser, Server, Food Service, Cashier, Customer Service, Fast Food, Barista, Prep Cook, Runner, Dishwasher
Job ID
2021-153235
Department
Nutrition Services
Shift
Evening
Facility / Process Level : Name
CHI Franciscan St Francis
Employment Type
Per Diem
Location
WA-FEDERAL WAY
GENERAL SUMMARY: Cleans and services the Clinical Nutrition Services department. Maintains sanitation of the department following regulatory agencies requirements. Washes and sanitizes dishes and production equipment. Collects and removes waste for the department.   ESSENTIAL FUNCTIONS: - Washes, sanitizes and stores pots, pans, bowls, trays, cooking utensils and tools used in preparation and service of food. - Cleans all areas of the Dietary department including but not limited to; floors, walls, ceilings, counters, cupboards, production, windows, doors, doorframes, fire suppression systems, carts, racks, serving and dining areas, tables, storerooms, chairs, shelving, equipment, ovens, refrigerated and freezer units, food storage areas and pot and pan area. - Assists in moving and cleaning food carts from storage units, food storage areas and pot and pan area. - Collects waste in all areas of department, transports and empties into waste compactor. - Cleans departmental fryers. Discarding of used oil appropriately. - Wipes up spills as immediately and as necessary. - Keeps hallways clean and clear of clutter. - Maintains janitorial supplies and closets and equipment organized and clean. Replenishes paper towels, soap, etc. throughout the department. - Routinely deep cleans cooking equipment, hoods and rotating fans when not in use. - Transports trays, molds, pots and pans to and from work areas. - Go to patient floors to collect and bring down dirty patient tray to wash. - Assists in other duties as requested. #LI-CHI #missioncritical
Job ID
2021-170281
Department
Food Service
Shift
Day
Facility / Process Level : Name
MercyOne Des Moines Medical Center
Employment Type
Full Time
Location
IA-DES MOINES
  JOB SUMMARY  This job is responsible for planning, developing, managing and evaluating strategic/tactical marketing plans/programs that are designed to enhance awareness of the organization’s mission, vision and services, support organizational initiatives, improve service delivery and increase net revenue and expand overall market share.  Work is focused on the integrated Virginia Mason Franciscan Health (VMFH), which includes the Franciscan Medical Group (FMG) and other physician groups owned and/or operated by VMFH.  An incumbent develops and recommends strategies/tactics for the Pacific Northwest Division in support of significant organizational goals, objectives and initiatives, leads market research initiatives specific to assigned area(s) of accountability and implements tactics for assigned facilities and service lines, including advertising campaigns, collateral development, direct mail campaigns, special events and other activities of similar scope and complexity.  Work also includes: 1) developing, presenting and implementing the VMFH Marketing plan; 2) oversight of the marketing budget; 3) managing special marketing-oriented projects and 4) supervising a staff of marketing professionals and support staff.   ESSENTIAL JOB FUNCTIONS:  OPERATIONS ACCOUNTABILITY ·      Plans, directs and evaluates, through subordinate management/professional staff, the operations/services of the assigned functional area to ensure that all activities are conducted in a timely and cost-effective manner and in accordance with organizational values, professional standards, internal policies/standards/procedures and/or applicable regulatory requirements; ensures the application of consistent practices relating to the function across the organization; identifies appropriate measures for evaluating effectiveness of activities/ services, and reports on key performance indices and other significant benchmarking metrics to FHS Leadership as required. ·      Collaborates, with VMFH/FMG management/leadership, in the company-wide evaluation of policies and to determine the need for change to accommodate shifting business priorities, conditions and objectives, and to facilitate overall standardization, integration and operational continuity. ·      Defines needs and establishes goals for facility and service-line marketing activities and develops integrated communications plans to meet objectives and capitalize on marketing opportunities; develops marketing programs to improve service delivery and increase net revenue, including database-oriented Customer Relationship Management programs; ensures effective execution and evaluation of plans, including return-on-investment measurements whenever possible. ·      Develops and implements strategic marketing plans to enhance awareness/preference and to drive business into service lines, including Franciscan Women’s Care (Family Birth Centers at three hospitals, uro-gynecology services , etc), Orthopedics, Neurosciences, Oncology and Cardiovascular care as well as Hospice, surgical weight loss and others; promotes service lines through advertising campaigns, special events, sponsorships, direct mail promotions and collateral/literature; ensures service lines are adequately promoted through VMFH communications channels, including newsletters, Internet and Intranet sites. ·      Develops and implements strategic marketing plans to enhance awareness/preference of FMG physicians, clinics, and Prompt Care urgent care centers, promotes the medical group internally and externally through referral development activities (e.g. CMEs, outreach to referring physicians, etc), advertising campaigns, special events, sponsorships, direct mail promotions, and collateral/literature; ensures the medical group is adequately promoted through FHS communication channels, including newsletters and Internet/Intranet sites. ·      Oversees the department’s community seminar program designed to specifically increase surgical revenues, including topics such as weight loss surgery, peripheral vascular disease, hip and knee pain, back pain and others; ensures the programs are targeted appropriately, professionally presented and tracked for results; modifies programs as needed to achieve optimal results. BUDGET AND RESOURCE ADMINISTRATION: ·      Develops and administers annual budget for assigned function(s); identifies resources needed to accomplish performance objectives, exercises cost control to stay within budget; identifies variances and develops action plan to address; keeps VP apprised of budgetary impact issues; manages and negotiates agreements with vendors to ensure smooth operation and consistent return on investment. SHORT- AND LONG-TERM PLANNING: ·      Anticipates and recognizes the evolving factors that affect current/future needs, and develops (or directs the development of) plans/programs/projects to respond/support business objectives; understands and ensures the full optimization of available information technology to achievement of overall business objectives; develops strategic/tactical plans, to include both short- and long-term business planning, with full accountability for achievement of plan objectives; presents and gains support for recommendations and directs project management efforts to develop/implement planning objectives.  STAFF MANAGEMENT AND DEVELOPMENT: ·      Plans, directs and evaluates the work of professional/support staff in accordance with the content, spirit and intent of applicable internal/external regulations and standards for human resource management; ensures adequate staffing levels for appropriate coverage to meet budgetary and operational objectives; ensures that employees are qualified and properly trained to perform assigned job duties; holds regular staff meetings and keeps employees appraised of all matters relevant to successful job performance; makes employment decisions, establishes performance standards and evaluates employee performance; educates, guides, counsels and develops staff and addresses performance management concerns and technical issues elevated by subordinates as beyond their scope of authority.  PERFORMANCE/QUALITY IMPROVEMENT: ·      Develops, implements, monitors and evaluates systems/initiatives/programs impacting the entire organization to facilitate performance/process improvements in keeping with strategic objectives and regulatory requirements; conducts ongoing assessment of the strengths and weaknesses of the assigned function(s) to better understand/identify future needs and challenges; evaluates existing systems/program/priorities and future potential to make recommendations for performance/process improvement initiatives; develops/presents comprehensive recommendations regarding the viability of specific projects and plans/directs process improvement initiatives/projects to ensure achievement of business objectives. REGULATORY COMPLIANCE: ·      Ensures compliance with legal and regulatory requirements, monitors the effectiveness of current practices and procedures in producing desired results; keeps abreast of regulatory requirements, professional standards and competitive industry practices, as well as organizational initiatives with potential to impact current strategies. ·      Keeps abreast of changing regulatory requirements/regulation, professional standards and competitive industry practices impacting assigned functions, as well as organizational initiatives/changes with potential to impact current strategies, programs and resources; determines nature/scope of impact on existing activities and determines effective response/solution while maintaining acceptable service levels and work quality. Other Essential Duties: ·      Manages the contract database vendor that manages a centralized database and provides such services as:  targeted mailing lists, market segmentation, and predictive modeling analysis, return-on-investment (ROI) reporting for marketing initiatives, and targeted customer relationship management (CRM) programs (e.g. New Movers, Patient Reminder, on-line Risk Health Assessments etc); ensures vendor’s performance meets budget and professional standards; oversees periodic vendor reviews and selection processes.   ·      Manages outsourced call center vendor that provides VMFH with a physician referral service, information line and class/event registration; ensures that call center is kept apprised of pertinent VMFH service developments/changes and promotional programs; ensures that call center’s promotional/referral information is up-to-date; ensures that call center’s collateral/correspondence is current and consistent with VMFH standards. ·      Plans and develops various printed materials for VMFH to include brochures, fact sheets, newsletters and other documents as needed; manages freelance staff, print vendors and other personnel as needed to produce such materials within approved budget(s); negotiates prices with vendors; ensures the quality and accuracy of materials and conformance with corporate graphic standards; evaluates overall effectiveness and value of materials. Performs related duties as required.
Job ID
2021-168191
Department
Marketing Department
Shift
Day
Facility / Process Level : Name
CHI Franciscan
Employment Type
Full Time
Location
WA-TACOMA
GENERAL SUMMARY:  Dedicated Finance leader supporting clinical and operational excellence within the Division. Aligned to Division and Markets within the Southeast division to drive operational performance and financial strategic initiatives. Serve as thought-leader in using financial techniques to support, coach and enable divisional executives and operational leaders to deliver outstanding performance. Act as strategic link between CHI’s short/long term goals and tactics executed by operational leaders to achieve goals.   ESSENTIAL FUNCTIONS: - Collaborates with local operations team in business units (e.g. Divisions, MBOs and/or service lines) to formulate, refine, and operationalize initiaitive and tactics to ensure operational and financial success - Owns divisional operational finance performance management at the business-unit level, provides insights, measures success, and coaches leadership on improvement opportunities - Provides support to division CFO for division Board and Board Committee meetings and reviews - Partners with FP&A and FISA to conduct and interpret financial analysis to support FP&A decision making - Translates/communicates business unit initiatives to markets and drives accountability assigned to Executive Sponsors and Champions - Serves on Divisional planning and policy making committees as needed - Coaches front line business unit managers on operational finance principles - Supports development of business unit and/or service line plans/budgets/forecasts, including all specific assumptions and supporting analysis - Coordinates with the Division planning/budgeting manager to ensure key insights are incorporated into planning process, and outcomes are clearly defined and communicated back to executive sponsors and champions - Collaborates with business unit operational leaders to gather inputs, validate assumptions, and develop action plans for meeting targets - Partners with Divisional leadership to develop in-depth understanding of business unit risks and opportunities; and incorporate these into the planning process - Participates in divisional forecast meetings as needed  
Job ID
2021-178984
Department
Finance
Shift
Day
Facility / Process Level : Name
CHI Memorial Chattanooga
Employment Type
Full Time
Location
TN-CHATTANOOGA
This job is responsible for developing, managing, educating and evaluating the lab regulatory, safety, point of care, business and compliance functions for the assigned CHI Franciscan Health (CHI-FH) market and PacLab to meet or exceed accreditation standards, including policy, process and procedure development and implementation.  An incumbent is the centralize point-of-contact for all regulatory agencies/issues, and is specifically responsible as the lab compliance and safety officer, ensuring organizational compliance with lab-related joint commission and Department of Health standards for point of care testing.   Essential Duties: - Communicating and implementing hospital regulatory requirements in the laboratory in policy and practice; - Developing, reviewing and maintaining the laboratory chemical hygiene plan and it’s requirements; - Acting as the lab representative for accreditation and regional safety and disaster planning; - Providing oversight, policy development and corrective action guidance to clinical managers and educators relating to point of care; - Developing regional laboratory employee training and competency programs and tools, including general laboratory safety orientation program;  - Managing the lab assistant trainer and client service teams.      tb2021 #LI-CHI
Job ID
2021-177449
Department
Clinical Laboratory Services
Shift
Day
Facility / Process Level : Name
CHI Franciscan
Employment Type
Full Time
Location
WA-TACOMA
Position Summary: The Division Director of Ambulatory Population Health is responsible for developing, directing and evaluating a comprehensive ambulatory quality and population health program for Virginia Mason Franciscan Health (VMFH) which employs in excess of 2000 providers (Physicians and Advanced Practice Clinicians).  An incumbent leads the strategic design, implementation, and management of a sophisticated ambulatory-focused quality program with strong population health management underpinnings that will complement and advance progress towards becoming the premium health system in the Pacific Northwest.  Work efforts are strongly focused on developing and evolving a sustainable culture that values clinical excellence, evidence-based medicine and continuous learning and includes all aspects of preventative care, chronic disease management, patient experience, ongoing patient outreach programs, applied data analytics and transparent reporting of performance measures/improvement initiatives.     Work will be performed in close collaboration with the Clinical Division Chiefs and Vice Presidents for Ambulatory Operations, Rainier Health Network (ACO), as well as various internal VMFH departments (e.g. Risk Management, Care Management, Credentialing, Quality and Risk staff, Payer Strategy, etc.) to lead quality improvements designed to achieve highly reliable processes, outstanding clinical outcomes and improvements to population health across the care continuum at all VMFH Clinics.  Effective performance requires a high degree of professionalism and the ability to interact effectively with a wide variety of internal/external entitles/stakeholders to facilitate the development/growth of a successful patient-centered health network and to gain acceptance of recommendations regarding new programs/systems/policies and financial/performance improvement opportunities Responsibilities require considerable knowledge of healthcare reform concepts and the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA). Additionally, knowledge of population health organizational models, technologies and program operations sufficient to take advantage of important synergies/opportunities in contract administration, cost containment, business growth/development, information systems support and regulatory compliance is required.   The day-to-day functions will include: - Operational Management and Accountablity - Ambulatory Quality - Population Health - Staff Management and Development - Shot-and-Long Term Planning - Budget Administration - Regulatory Compliance - Performance and Quality Improvement  
Job ID
2021-178420
Department
Quality Management
Shift
Day
Facility / Process Level : Name
CHI Franciscan
Employment Type
Full Time
Location
WA-TACOMA
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