Job Listings

Position Responsibilities: - Selects and modifies positioning of patients and Performs mammographic, stereotactic biopsy, breast pathology localizations and bone density procedures - Performs patient education with mammography patients - Performs mandatory quality control of radiographic equipment, screens and processing for strict ACR, MQSA and state regulations. Performs daily cleaning of equipment and all necessary information is documented and takes appropriate action. Repeat/reject image analysis is maintained on a daily basis - Directly Assists the radiologist with all invasive procedures, documents procedures and renders first aid to patient if needed.  Maintains report correlation of biopsy with pathology reports - Coordinates with the O.R., central scheduling, physicians or office staff for effective scheduling of the invasive breast procedures. - Keeps a par level of supplies stocked and available in the mammography rooms. Orders new supplies as needed - Assists with the training of newly hired personnel and clinical training of students - Assists in sending all required reports to physicians and patients.  

The Mammography Technologist performs mammography, assisting physicians with needle wire localization procedures, biopsy procedures and other specialized “Breast Services” procedures and bone density. Work is serving the following age – specific patient populations for general radiology, pediatrics, adolescents, adults and geriatrics.  For Breast Services and mammography - adults and geriatrics. The Mammography Technologists assist the Lead Mammography technologists with maintaining the quality control and quality assurance program including meeting all requirements for tracking and follow-up.

Key Job Responsibilities:  - Proper assessment of the patient and their abilities to participate in ordered procedure. Provides a clear explanation of the procedure including; duration, process, and what to expect following completion. Verifies informed consent for and assists physician with interventional procedures; needle localization, aspiration, biopsies, and other invasive procedures. Practices aseptic and sterile techniques as necessary and observes universal precautions. Provides patient education as appropriate. - Selection of the proper equipment, setting correct technical factors, procedure protocols and gathers proper supplies prior to performance of the procedure. Recognizes all radiation safety standards including “Image Gently” and “Image Wisely” and MR safety standards. Understands and follows all rules around radiation protection including wearing of lead protection when utilizing fluoroscopy or when there is a possibility of exposure i.e. CT room, performing portable exams etc. - Obtains clear and complete history from the patient and or patient record and records that data into patient record to assist in image interpretation and future patient encounters. - Is able to perform quality assessment of images obtained and is able to evaluate equipment issues and reports assessment to supervisor, manager or director. - Ensures all equipment is in working order at the beginning of the day and prior to starting of a procedure. Performs any performance and quality tests on equipment as required including ACR quality requirements. Checks all supplies for outdates prior to use and reports any shortages, variations or failures of equipment to supervisor, manager or director for follow-up. Uses CHI incident reporting system to report any patient injuries or concerns, equipment or supply failures or malfunctions, medication reaction or errors, and visitor or personal injury or exposure. - Is responsible to participate in and have a good understanding of all department, campus and system quality improvement projects, the ACR accreditation process, Radiation Safety, ALARA, MQSA, and State Regulations as they apply to staffs license or certifications. Be familiar with the requirements of CMS and Joint Commission and be able to speak to all department processes around quality and environment of care.

The Woodlands Hospital A primary and secondary care hospital serving North Harris and Montgomery counties. Clinical services include cardiovascular services, diagnostic imaging, women’s services (digital mammography and bone density studies), neurosciences, pediatric care (Newborn and Level II nurseries) and surgery, pathology and pulmonary services, and sleep disorders. Clinical affiliations include The University of Texas MD Anderson Cancer Center’s Radiation Treatment Center, and Texas Children’s Hospital.   Position Summary: Operates specialized mammography, stereotactic biopsy and bone densitometry equipment, Performs direct patient care and Performs a variety of technical procedures to produce images for diagnosis of breast diseases and osteoporosis evaluation.   Position Responsibilities: - Selects and modifies positioning of patients and Performs mammographic, stereotactic biopsy, breast pathology localizations and bone density procedures - Performs patient education with mammography patients - Performs mandatory quality control of radiographic equipment, screens and processing for strict ACR, MQSA and state regulations. Performs daily cleaning of equipment and all necessary information is documented and takes appropriate action. Repeat/reject image analysis is maintained on a daily basis - Directly Assists the radiologist with all invasive procedures, documents procedures and renders first aid to patient if needed.  Maintains report correlation of biopsy with pathology reports - Coordinates with the O.R., central scheduling, physicians or office staff for effective scheduling of the invasive breast procedures. - Keeps a par level of supplies stocked and available in the mammography rooms. Orders new supplies as needed - Assists with the training of newly hired personnel and clinical training of students - Assists in sending all required reports to physicians and patients.

Position Responsibilities: - Selects and modifies positioning of patients and Performs mammographic, stereotactic biopsy, breast pathology localizations and bone density procedures - Performs patient education with mammography patients - Performs mandatory quality control of radiographic equipment, screens and processing for strict ACR, MQSA and state regulations. Performs daily cleaning of equipment and all necessary information is documented and takes appropriate action. Repeat/reject image analysis is maintained on a daily basis - Directly Assists the radiologist with all invasive procedures, documents procedures and renders first aid to patient if needed.  Maintains report correlation of biopsy with pathology reports - Coordinates with the O.R., central scheduling, physicians or office staff for effective scheduling of the invasive breast procedures. - Keeps a par level of supplies stocked and available in the mammography rooms. Orders new supplies as needed - Assists with the training of newly hired personnel and clinical training of students - Assists in sending all required reports to physicians and patients.

Position Responsibilities: - Selects and modifies positioning of patients and Performs mammographic, stereotactic biopsy, breast pathology localizations and bone density procedures - Performs patient education with mammography patients - Performs mandatory quality control of radiographic equipment, screens and processing for strict ACR, MQSA and state regulations. Performs daily cleaning of equipment and all necessary information is documented and takes appropriate action. Repeat/reject image analysis is maintained on a daily basis - Directly Assists the radiologist with all invasive procedures, documents procedures and renders first aid to patient if needed.  Maintains report correlation of biopsy with pathology reports - Coordinates with the O.R., central scheduling, physicians or office staff for effective scheduling of the invasive breast procedures. - Keeps a par level of supplies stocked and available in the mammography rooms. Orders new supplies as needed - Assists with the training of newly hired personnel and clinical training of students - Assists in sending all required reports to physicians and patients.

Key Job Responsibilities:  - Proper assessment of the patient and their abilities to participate in ordered procedure. Provides a clear explanation of the procedure including; duration, process, and what to expect following completion. Verifies informed consent for and assists physician with interventional procedures; needle localization, aspiration, biopsies, and other invasive procedures. Practices aseptic and sterile techniques as necessary and observes universal precautions. Provides patient education as appropriate. - Selection of the proper equipment, setting correct technical factors, procedure protocols and gathers proper supplies prior to performance of the procedure. Recognizes all radiation safety standards including “Image Gently” and “Image Wisely” and MR safety standards. Understands and follows all rules around radiation protection including wearing of lead protection when utilizing fluoroscopy or when there is a possibility of exposure i.e. CT room, performing portable exams etc. - Obtains clear and complete history from the patient and or patient record and records that data into patient record to assist in image interpretation and future patient encounters. - Is able to perform quality assessment of images obtained and is able to evaluate equipment issues and reports assessment to supervisor, manager or director. - Ensures all equipment is in working order at the beginning of the day and prior to starting of a procedure. Performs any performance and quality tests on equipment as required including ACR quality requirements. Checks all supplies for outdates prior to use and reports any shortages, variations or failures of equipment to supervisor, manager or director for follow-up. Uses CHI incident reporting system to report any patient injuries or concerns, equipment or supply failures or malfunctions, medication reaction or errors, and visitor or personal injury or exposure. - Is responsible to participate in and have a good understanding of all department, campus and system quality improvement projects, the ACR accreditation process, Radiation Safety, ALARA, MQSA, and State Regulations as they apply to staffs license or certifications. Be familiar with the requirements of CMS and Joint Commission and be able to speak to all department processes around quality and environment of care.

JOB SUMMARY / PURPOSE   Performs a variety of specialized technical tasks associated with the operation of x-ray imaging units and related equipment to assist the radiologist in the detection of anatomical abnormalities. The Mammography Technologist is primarily responsible for daily operations of the Mammography sections, patient schedule, equipment maintenance, the report of equipment failures, and quality assessment (QA). The registered technologist maintains a high standard of medical ethics at all times and is self-motivated to increase level of understanding and knowledge of the field, disease, and new procedures as they evolve.

Job Summary:   Responsible for the day to day patient flow and staffing of the Arrhythmia and Coumadin Departments at all locations.   Essential Responsibilities: - Oversee the daily operations and duties of the staff, ensuring proper patient flow, quality of care and physician support for assigned departments. - Manage weekly clincial and support schedules, arranging staffing needs to meet assigned department demands. - Manage staff duties, training and responsibilities. - Maintain employee time and attendance records. - Provide timely resolution to customer service issues. - Organize and conduct staff meetings routinely for assigned departments (including quarterly Coumadin clinic meetings). - Monitor and assist with patient calls and provide support to clinical staff with daily duties. - Facilitate the onboarding and training of staff. - Ensure clinical equipment is kept in working order and order supplies or repair as necessary. - Monitor housekeeping and stocking of clinic areas. - Work collaboratively with the multidisciplinary team for process improvement. - Conduct quality assurance audits routinely. - Oversee Event/Holter/Telemetry processes. - Conduct skills check off for assigned areas (i.e. annual Coumadin clinic skills check-offs, etc.) - Manage daily temp and INR logs per guidelines. - Maintain crash cart for 1st floor - main (arrhythmia department) - Assist in reviewing department policies and procedures.

Job Summary:   Responsible for the management of the day to day activity for Cardiothoracic and Vascular Surgery clinics with respect to clinical functions, staffing and ensuring quality care is provided.   Essential Responsibilities: - Oversee the daily operations and duties of the staff, ensuring proper patient flow, quality of care, and physician support for the cardiothoracic and vascular surgery clinics. - Manage weekly schedule, arranging staffing needs to meet assigned department demands. - Maintain employee time and attendance records. - Provide timely resolution to customer service issues. - Responsible for hiring, training, adn development of clinical staff. - Monitor and assist with patient calls and provide support to staff with daily duties. - Ensure clinical equipment is kept in working order and order supplies or repair as necessary. - Serve as liaison between physicians, administration and clinical staff. - Ensure quality care of patients. - Ensure the efficient and effective coordination of patients and patient flow throughout surgery clinic areas. - Work collaboratively with multidisciplinary team for process improvement. - Conduct regular performance appraisals. - Conduct regular team meetings. - Advise staff and seek input regarding policies and procedures and clinical directives. - Utilize human resources policies, programs and practices that support the ability to attract, retain, and motivate qualified personnel who are committed to providing exceptional healthcare services. -  

Job Summary: This position is for the Manager of a 20 bed multi-specialty ICU including Cardiothoracic Surgery, Intra Aortic Ballon Pumps, LVAD, CRRT. AACN Beacon Award Winning Unit 2013-2016, 2016-2019. 3 Star Rating from STS for Cardiac Surgery. 24/7 Intensivists, great than 50% RNs specialty certified (CCRN). This job is responsible for organizing, planning, leading, and directing clinical and management activities for the designated department and in accordance with hospital policies and procedures. Accountable for daily operations and oversight of nursing practice and patient care delivery. Participates as a member of the health care team in maintaining continuity and quality of patient care. Contributes to organizational operations and supports the mission by fostering interdepartmental communication/collaboration. Demonstrates a high level of ability in leadership, supervisory skills, problem solving, patient advocacy and public relations.   Essential Duties: Operations: Manages and evaluates the clinical operations, programs and resources of the assigned clinical area/facility to assure the safe and appropriate delivery of diagnostic and/or therapeutic patient care. Ensures that all activities are conducted in a timely and cost-effective manner and in compliance with organizational values, professional standards, internal policies and applicable regulatory requirements. Participates in the development of, and implements new clinical systems/programs to enhance existing services and raise the standard of care for the patient population served. Ensures that work unit activities, productivity, and/or quality indicators are documented in accordance with FHS guidelines. Oversees the resolution of daily clinical administrative and operational issues. Monitors/troubleshoots service recovery and other escalated concerns and resolves within defined scope of responsibility. Collaborates with other departments to address and resolve problems, share information and enhance overall effectiveness/productivity. Communicates significant information to department director and others in a timely and appropriate manner.   Staff Management and Development: Plans, manages and evaluates the work of clinical and administrative staff in accordance with the content, spirit and intent of applicable internal/external regulations and standard for human resource management. Ensures that employees are qualified and properly trained to perform assigned job duties. Holds regular staff meetings and keeps employees apprised of all matters relevant to successful job performance. Makes employment decisions, establishes performance standards and evaluates employee performance. Educates, guides, counsels and develops staff and addresses performance management concerns and technical issues elevated by subordinates as beyond their scope of authority.   Regulatory Compliance: Ensures all aspects of clinical operations are conducted and documented in compliance with relevant internal policies, standards/procedures, and applicable regulatory requirements. Assesses on a continuous basis, services, patient outcomes, quality control, family/patient satisfaction, staffing needs and operational effectiveness to ensure optimal care and delivery. Ensures that internal controls are sufficient to provide for accurate complete and compliant programs and processes. Identifies need for changes in standards, programs and services and develops recommendations for consideration by the Director.   Budget: Participates in annual budget planning and administration relative to assigned responsibilities. Identifies adequate staffing levels for appropriate coverage to meet budgetary and operational objectives. Monitors work schedules and staffing levels to meet budgetary requirements and control overtime and/or premium pay. Monitors and approves expenditures within defined scope of responsibility. Explains variances and addresses in a timely manner. Informs Director of all issues with potential for budgetary impact.   Performance/Quality Improvement: Works with management team to ensure the application of consistent operational and clinical practices. Assesses the strengths/weaknesses of the assigned clinical area/facility to identify opportunities and provide recommendations to Director for new quality/performance improvement initiatives. Implements new processes and ensures that performance improvement activities are conducted in a timely and effective manner. Ensures staff receives the necessary on-site training and consultation to enhance their understanding of quality/performance improvement initiatives.   Short- and Long-Term Planning: Participates, as a key member of the management team for the assigned clinical function, in the development of strategies, initiatives and programs addressing matters such as: provision of new services, standardization of procedures across the organization, maximizing resources, improving cost-effectiveness of clinical services provided, enhancing patient outcomes/satisfaction and other issues of similar complexity and consequence.

Will oversee all aspects of the women's health service line, including, but not limited to leading, staffing, budgeting, quality, strategic planning, and patient/physician satisfaction for all functions related to the Women's Health Programs. Reporting to the VP of Patient Care Services the Manager supports the leadership and management team through identification, analysis and assessment of market opportunities, development of strategic and business plans and projects, coordination and implementation of new business opportunities and marketing to CHI St. Luke’s Health Memorial customers and stakeholders (physicians, patients, employees and payers). The incumbent is also responsible for the financial management of funding for women's health, departmental budget and financial performance. Incumbent is responsible for the planning, development, implementation and on-going administration of operational and technical aspects of the service area.

GENERAL SUMMARY: Provides leadership, accountability, and direction for bed management and the transfer center for Mercy Medical Center-Des Moines.   ESSENTIAL FUNCTIONS: - Is a member of the All Management Team, Mercy Team and Nursing Management Council; attends and participates in meetings as scheduled and pertinent. - Supervise the performance of all assigned staff to provide comprehensive, quality service and customer satisfaction to all internal/external stakeholders. - Operational responsibilities include budgeting, strategic planning, interdepartmental and intradepartmental coordination of functions to facilitate patient care management and flow, and integration and achievement of organizational goals. - Implement/manage individual performance improvement plans as appropriate. - Supervises and coordinates the seamless flow of patients into and through our facilities to achieve the right patient in the right place at the right time. - Acts as a role model and change agent by initiating and accepting changes for improved patient care and operations. - Leads staff use of technology and integration into work flow. - Leads and promotes evidence-based practice and research among hospital leaders and staff. - Provides coverage based on department needs. - Departmental responsibilities include recruitment, orientation, ongoing staff development, scheduling, communication, and performance evaluation. - Develops an annual operational plan (including scope of service) integrated with MercyOne's strategic plan and related departments' operational plans in order to efficiently provide services; considers specific needs of Main Campus and MercyOne West Des Moines. - Develops, implements and periodically reviews all policies and procedures that guide and support assigned and administrative services. These include but are not limited to JC requirements, federal and state regulatory standards, etc. - Develops and maintains departmental staffing plan for direct reports, detailing appropriate employee classifications and qualifications consistent with the department's operational plan, projected volumes, patient acuity, and other relevant indicators. Participates in human resource planning by providing recommendations for staffing, proactive recruitment, and long-term needs.  Assures compliance with staffing plan.  - Continuously assesses and improves the department's performance based on, but not limited to, the department's quality plan measures and patient/employee satisfaction data. - Supervises assigned support staff. Provides necessary education, orientation, and support to support team. - Knowledge of the patient care delivery process, coordination of care, and relevant federal, state, payer regulations regarding eligibility for services, medical necessity, and appropriateness of services. - Responds to patient, family, physician, and staff needs in various capacities (e.g. Patient Advocate, Infection Prevention, Employee Health Services). - Maintains open and positive communication with staff, physicians, administrators and other hospital leaders/departments. - Monitors patient flow daily, facilitates patient flow team and leads census alerts as issues arise. - Accepts and performs additional Administrative assignments such as Task Force participation related to topics pertinent to patient flow. - Be available to provide 24/7 support to staff in the event of unanticipated clinical/technological situations. - Proactively identify/respond to service delivery failures using appropriate service recovery strategies. - Interface with key physicians to determine needs and develop protocols responsive to those needs. - Supports and abides by all MercyOne policies, including safety policies and practices.   DISCLOSURE STATEMENT: The above statements reflect the general details considered necessary to describe the essential functions of the job as identified but should not be considered a detailed description of all work requirements that may be needed to perform the duties of this position.  Must have ability to maintain skills and perform tasks required for the position as outlined in the list of department competencies.

Job Summary: This job is responsible for administering and operating the regional Transfusion Services Dept in accordance with Joint Commission, FDA, CAP and AABB regulations and standards. An incumbent provides expert advice and guidance on issues related to blood supply, transfusion practices and patient testing in order to promote patient safety and client satisfaction.  Defines, documents, implements, maintains and reviews the effectiveness of the quality system for the transfusion service.  Work also includes oversight of the Blood Bank LIS module operations, CQI activities, and the evaluation/application of new technologies.  Communicates regularly with other hospital department representatives and physicians to facilitate understanding and promote transfusion-related best practices. Work requires knowledge of the standards, practices, techniques and regulatory requirements relating to blood bank and transfusion operations and services.   Essential Functions:   Regulatory Compliance: Ensures that all aspects of clinical operations are conducted and documented in compliance with relevant internal policies, standards and procedures and applicable regulatory requirements; assesses, on a continuous basis, services, patient outcomes, quality control, family/patient satisfaction, staffing needs and operational effectiveness to ensure optimal care delivery; ensures that internal controls are sufficient to provide for accurate, complete and compliant programs and processes; identifies need for changes in standards, programs and services, and develops recommendations for consideration by the Director.      Procedures Development/Implementation: Recommends, implements and evaluates new/revised procedures, guidelines, training materials and/or general communications in support of assigned clinical area/facility to ensure consistency with the philosophy/values of the organization and compliance with applicable regulatory/accreditation requirements; reviews training materials prior to assimilation into training curricula; ensures that all clinical and related support activities are fully documented in accordance with the standards and practices of the organization; ensures that employees understand and apply internal guidelines appropriately, and monitors compliance with all regulatory requirements.   Staff Management and Development: Plans, manages and evaluates the work of clinical and administrative staff in accordance with the content, spirit and intent of applicable internal/external regulations and standards for human resource management; identifies adequate staffing levels for appropriate coverage to meet budgetary and operational objectives; ensures that employees are qualified and properly trained to perform assigned job duties; holds regular staff meetings and keeps employees appraised of all matters relevant to successful job performance; makes employment decisions, establishes performance standards, assesses clinical competency and evaluates employee performance; educates, guides, counsels and develops staff and addresses performance management concerns and technical issues elevated by subordinates as beyond their scope of authority.   Performance/Quality Improvement: Works with management team to ensure the application of consistent practices relating to internal operations, patient care, quality of human resources activities and CHI-FH standards; assesses the strengths/weaknesses of the assigned clinical area/facility to identify opportunities and provide recommendations to Director for new quality/performance improvement initiatives; implements new processes and ensures that performance improvement activities are conducted in a timely and effective manner; ensures that staff receive the necessary on-site training and consultation to enhance their understanding of quality/performance improvement initiatives.   Short- and Long-Term Planning: Participates, as a key member of the management team for the assigned clinical function, in the development of strategies, initiatives and programs addressing matters such as: provision of new services, standardization of procedures across the organization, increasing market share, maximizing resources, cross-selling services, improving cost-effectiveness of clinical services provided, enhancing patient outcomes/satisfaction and other issues of similar complexity and consequence.   Other Essential Duties: - Reviews any deviation, non-conformance or adverse event involving transfusion services; facilitates the capture, assessment, investigation and monitoring of such events, reporting any qualifying event to the appropriate regulatory authority; participates in retrospective activities to identify recipients of blood/components from donors subsequently found to have (or to be at risk for) relevant transfusion-transmitted infections; works with Medical Director to execute proper notification (e.g. recipient’s physician and/or recipient) as specified in applicable regulations. - Identifies equipment that is critical to the provision of blood, components and/or services; ensures that qualification and validation, calibration, maintenance and monitoring of such equipment conforms to regulatory requirements. - Promotes process control through change control/validation of new/changed processes/procedures, oversight of the Transfusion proficiency testing program and/or review of quality control, proper storage and/or transportation of blood components and reagents; monitors adherence to established policies, processes and procedures through review of pre-transfusion patient testing; schedules/conducts internal and external assessments of transfusion services operations and quality systems; participates in the review/modification of nursing policies and procedures that relate to transfusion practices; assists in the review of tissue policies/procedures. - Evaluates the ability of vendors/suppliers of critical materials, equipment and services to meet specified requirements, evaluates/participates in the selection of suppliers, including notification to suppliers who fail to meet requirements; meets regularly with vendors to keep current on new technologies and supplies available. - Reconciles monthly invoices and reviews billing records to ensure that appropriate patient charges have been captured and billed. Performs related duties as required.

What you’ll do As a Clinical Engineering (CE) Manager, you will oversee the operations of our in-house CE department comprised of multiple levels of Biomedical Technicians and Imaging Technicians. The budget you will be responsible for is multi-million dollar annually. You will provide the hospital with an aggressive clinical engineering program that lowers their annual maintenance cost and increases equipment life cycles. You will also provide assistance with technology assessments, capital purchasing, and equipment planning and safety.   Why it matters This role matters because you will have a direct impact on patient care and satisfaction by overseeing the operations of the CE Department. If our hospitals are not equipped with the best functioning patient equipment, we can’t provide the best patient care. If you are eager to make a difference in patient care, then you’re in the right place. Your time at work should be rewarding. That’s what you’ll find when you join CommonSpirit Health. You’ll find challenging, rewarding work every day alongside people who have as much passion as you. Join us, and together we’ll champion human kindness and create healthier communities. Imagine your career at CommonSpirit Health!   #ClinicalEngineering #DHLeader

What you’ll do As a Clinical Engineering (CE) Account Manager, you will lead our in-house CE team comprised of multiple levels of Biomedical Technicians and Imaging Technicians. The budget you will be responsible for is multi million dollar annually. You will provide the hospital with an aggressive clinical engineering program that lowers their annual maintenance cost and increases equipment life cycles. You will also provide assistance with technology assessments, capital purchasing, and equipment planning and safety.   HTM / Healthcare Technology Management / Manager / Leadership / Clinical Engineering / Medical Equipment Management / BMET / Biomedical 

Job Summary: This job is responsible for organizing, planning, leading, and directing clinical and management activities for the designated department and in accordance with hospital policies and procedures. Accountable for daily operations and oversight of nursing practice and patient care delivery. Participates as a member of the health care team in maintaining continuity and quality of patient care. Contributes to organizational operations and supports the mission by fostering interdepartmental communication/collaboration. Demonstrates a high level of ability in leadership, supervisory skills, problem solving, patient advocacy and public relations.   Essential Duties: Operations: Manages and evaluates the clinical operations, programs and resources of the assigned clinical area/facility to assure the safe and appropriate delivery of diagnostic and/or therapeutic patient care. Ensures that all activities are conducted in a timely and cost-effective manner and in compliance with organizational values, professional standards, internal policies and applicable regulatory requirements. Participates in the development of, and implements new clinical systems/programs to enhance existing services and raise the standard of care for the patient population served. Ensures that work unit activities, productivity, and/or quality indicators are documented in accordance with FHS guidelines. Oversees the resolution of daily clinical administrative and operational issues. Monitors/troubleshoots service recovery and other escalated concerns and resolves within defined scope of responsibility. Collaborates with other departments to address and resolve problems, share information and enhance overall effectiveness/productivity. Communicates significant information to department director and others in a timely and appropriate manner. Staff Management and Development: Plans, manages and evaluates the work of clinical and administrative staff in accordance with the content, spirit and intent of applicable internal/external regulations and standard for human resource management. Ensures that employees are qualified and properly trained to perform assigned job duties. Holds regular staff meetings and keeps employees apprised of all matters relevant to successful job performance. Makes employment decisions, establishes performance standards and evaluates employee performance. Educates, guides, counsels and develops staff and addresses performance management concerns and technical issues elevated by subordinates as beyond their scope of authority. Regulatory Compliance: Ensures all aspects of clinical operations are conducted and documented in compliance with relevant internal policies, standards/procedures, and applicable regulatory requirements. Assesses on a continuous basis, services, patient outcomes, quality control, family/patient satisfaction, staffing needs and operational effectiveness to ensure optimal care and delivery. Ensures that internal controls are sufficient to provide for accurate complete and compliant programs and processes. Identifies need for changes in standards, programs and services and develops recommendations for consideration by the Director. Budget: Participates in annual budget planning and administration relative to assigned responsibilities. Identifies adequate staffing levels for appropriate coverage to meet budgetary and operational objectives. Monitors work schedules and staffing levels to meet budgetary requirements and control overtime and/or premium pay. Monitors and approves expenditures within defined scope of responsibility. Explains variances and addresses in a timely manner. Informs Director of all issues with potential for budgetary impact. Performance/Quality Improvement: Works with management team to ensure the application of consistent operational and clinical practices. Assesses the strengths/weaknesses of the assigned clinical area/facility to identify opportunities and provide recommendations to Director for new quality/performance improvement initiatives. Implements new processes and ensures that performance improvement activities are conducted in a timely and effective manner. Ensures staff receives the necessary on-site training and consultation to enhance their understanding of quality/performance improvement initiatives. Short- and Long-Term Planning: Participates, as a key member of the management team for the assigned clinical function, in the development of strategies, initiatives and programs addressing matters such as: provision of new services, standardization of procedures across the organization, maximizing resources, improving cost-effectiveness of clinical services provided, enhancing patient outcomes/satisfaction and other issues of similar complexity and consequence. Performs related duties as required.  

Job Summary: This job is responsible for managing the day-to-day clinical operations of an assigned division of the Franciscan Health System (FHS) Hospice consistent with service line objectives, standards of patient care/practice, safety/risk management guidelines and applicable regulatory requirements.  An incumbent may be assigned to one of six divisions/facilities (e.g. King County, Pierce County [East or West], Care Facilities, End-of-Life, Access, Hospice House or Palliative Medicine) and although core responsibilities will be the same, the specific assignment may involve some differences in job duties.  Work includes: 1) ensuring that overall goals relating to productivity, quality of care, patient satisfaction and/or growth in market share are achieved; 2) developing/implementing/monitoring quality improvement initiatives to enhance/streamline current procedures/processes and to ensure programs/services meet accrediting standards for the Joint Commission on Accreditation of Health Organizations (JCAHO) and other accrediting agencies; 3) performing ongoing performance improvement activities (e.g. service recovery, identifying/responding to negative quality trends, ensuring survey readiness) and 4) managing/developing clinical staff in the delivery of patient care and related support services. As a key member of the Hospice/Palliative management team, an incumbent participates in long-range planning, budget administration and in formulating operational approaches, tactics and policies to facilitate achievement of strategic business objectives.  Work requires considerable understanding of the standards of nursing practice, as well as regulatory requirements pertaining to hospice facilities and care.  Essential Duties: Operations: Manages and evaluates the operations, programs and resources of the assigned clinical division to assure the safe and appropriate delivery of diagnostic and therapeutic patient care, achievement of clinical core measurement scores, and to ensure that all activities are conducted in a timely and cost-effective manner and in compliance with organizational values, professional standards, collective bargaining agreements, internal policies/standards/procedures and applicable regulatory requirements; analyzes/coordinates care provided through the efforts of an interdisciplinary team (IDT); participates in the development of, and implements new clinical protocols/programs to enhance existing services and raise the standard of care for the patient population served; ensures that work unit activities, productivity, and/or quality indicators are documented in accordance with FHS guidelines; ensures that patient Plans of Care are coordinated with the facility staff, and that documentation is appropriate to facilitate proper reimbursement and to meet audit/regulatory requirements; produces and presents reports on key performance indicators and other significant benchmarking metrics; collaborates with other departments to address and resolve problems, share information and enhance overall effectiveness/productivity. Recommends, implements and evaluates new/revised protocols, procedures, guidelines, training materials and/or general communications in support of assigned clinical area/facility to ensure consistency with the philosophy/values of the organization and compliance with applicable regulatory/accreditation requirements; reviews training materials prior to assimilation into training curricula; ensures that all clinical and related support activities are fully documented in accordance with the standards/practices of the organization; ensures that employees understand and apply internal guidelines appropriately, and monitors compliance with all regulatory requirements.  Staff Management and Development: Plans, manages and evaluates the work of clinical and administrative staff engaged in the evaluation/admission of patients, the delivery of patient/nursing care and/or the coordination of clinic/community services to the terminally ill and their families in accordance with the content, spirit and intent of applicable internal/external regulations and standards for human resource management; identifies adequate staffing levels for appropriate coverage to meet budgetary and operational objectives; ensures that employees are qualified and properly trained to perform assigned job duties; holds regular staff meetings and keeps employees appraised of all matters relevant to successful job performance; makes employment decisions, establishes performance standards and evaluates employee performance; educates, guides, counsels and develops staff and addresses performance management concerns and technical issues elevated by subordinates as beyond their scope of authority. Oversees and coordinates the professional development and growth of assigned staff through in-service training and ongoing education; identifies staff training needs by performing chart audits, and analyzing performance outcomes and trend reports (e.g. Occurrence Reports, Patient Grievance Forms, etc); demonstrates awareness of, and ensures that staff follow, established departmental policies/procedures and quality improvement, safety, environmental and infection control standards. Short- and Long-Term Planning: Participates, as a key member of the management team for the assigned clinical function, in the development of strategies, initiatives and programs addressing matters such as: provision of new services, standardization of procedures across the organization, increasing market share, maximizing resources, cross-selling services, improving cost-effectiveness of clinical services provided, enhancing patient outcomes/satisfaction and other issues of similar complexity and consequence.  Performance/Quality Improvement: Works with management team to ensure the application of consistent practices relating to internal operations, patient care, quality of human resources activities and FHS standards; assesses the strengths/weaknesses of the assigned clinical area/facility to identify opportunities and provide recommendations to Director for new quality/performance improvement initiatives (e.g. streamline operations, address patient care and facility operations, improve workplace environment, increase caregiver/physician satisfaction, etc); implements new processes and ensures that performance improvement activities are conducted in a timely and effective manner; ensures that staff receive the necessary on-site training and consultation to enhance their understanding of quality/performance improvement initiatives.  Regulatory Compliance: Follows established guidelines to ensures that all aspects of clinical operations are conducted and documented in compliance with relevant internal policies, standards and procedures and applicable regulatory requirements; assesses, on a continuous basis, services, patient outcomes, quality control, family/patient satisfaction, staffing needs and operational effectiveness to ensure optimal care delivery; ensures that internal controls are sufficient to provide for accurate, complete and compliant programs and processes; identifies need for changes in standards, programs and services, and develops recommendations for consideration by the Director. Keeps abreast of changing regulatory requirements/regulation, clinical/professional standards, changing customer demographics and competitive industry practices impacting assigned functions, as well as organizational initiatives/changes with potential to impact current strategies, programs and resources; determines nature/scope of impact on existing activities and determines effective response/solution while maintaining acceptable service levels and work quality.   Other Essential Duties: Participates in the maintenance of professional relationships between Hospice and facility administration through periodic review of facility contracts/clinical service agreements and direct meetings with facility leadership; responds promptly to facility customer service issues; provides feedback to the Hospice Director regarding cost/quality issues. If assigned to King County: Manages the activities of a administrative office located in King County set up to establish a physical presence in the geographic area and to provide space for field staff to perform administrative activities (e.g. make phone calls, prepare documentation, etc).