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Under the direction of the Administrative Laboratory Director and the POC/MHOP Coordinator or the Laboratory Accessioning Coordinator, the Clinical Support Technician assists in specimen collection, monitoring of laboratory specimens, clerical duties, receptionist duties, process specimens going to reference laboratories, generates computer reports, order entry of outpatient tests, liaison to customers using Memorial Hospital Laboratory, participates in inventory control and performs laboratory tests that are wavered by the State of Tennessee.   1. Follows established departmental policies/procedures pertaining to specimen collection, positively identifies patients, accurately labels specimens while with the patient, and delivers back to the Laboratory. 2. Greets patients courteously and explains the procedure to be performed; consistently obtains blood specimens properly, rarely misses a vein, routine venipuncture is performed within five minutes of entering the patient’s room. 3. Maintains confidentiality of patient, department, and hospital related information according to established policies. 4. Complies with all hospital personnel policies and procedures, participates in all required departmental and hospital education inservices within the required time frame, assumes responsibility for reading posted information. 5. Assures the correct specimen and quantity of specimen is submitted for analysis. 6. Participates in an approved competency program that demonstrates knowledge and skill and includes specimen collection, specimen processing, and care of patients of all ages. 7. Answers the phone by the third ring in a professional manner indentifying yourself and processing the call appropriately, including taking and delivering messages promptly and accurately, and/or routing each call as necessary. 8. Process phone inquiries from nursing units, physicians offices, reference laboratories, outside hospital accounts, etc. with minimum technologist assistance. 9. Processes collection worksheets and outstanding specimen reports to identify unreceived, unidentified, or missing specimens beyond the expected turnaround times. 10. Processes requests to be cancelled in the hospital information system correctly by talking with the patient’s nurse and providing reasons for cancellation. 11. Identifies specimen/requisitions discrepancies and resolves issues by calling for specimen or requesting information as needed. 12. Continually makes best use of time during their shift by assuming responsibility for communicating pertinent information with co-workers; completion of shift, and coordinating lunch/breaks and daily tasks in a manner which meets the needs of the laboratory. 13. Demonstrates responsibility and flexibility in maintaining work schedules consistent with the needs of the laboratory. 14. Assists in training new employees and students; willingly assist those with insufficient knowledge or inability to complete assigned tasks or duties. 15. Process specimens received both internally and from an outside account, register requisitions with accurate patient information, order all tests and correct tests, unbag specimens documenting specimens, receiving and missing or wrong specimens received, label specimen with the correct bar code labels, deliver specimens to laboratory for testing in a timely manner. 16. Complete Laboratory process improvement for all specimen or requisition discrepancies all clients should be called to notify them of the discrepancies. 17. Scan requisition into Chartmaxx, as well as QC’ing requisitions in Chartmaxx 18. Perform other duties as requested.
Job ID
2021-162211
Department
Laboratory Services
Shift
Evening
Facility / Process Level : Name
CHI Memorial Chattanooga
Employment Type
Per Diem
Location
TN-CHATTANOOGA
Under the direction of the Administrative Laboratory Director and the POC/MHOP Coordinator or the Laboratory Accessioning Coordinator, the Clinical Support Technician assists in specimen collection, monitoring of laboratory specimens, clerical duties, receptionist duties, process specimens going to reference laboratories, generates computer reports, order entry of outpatient tests, liaison to customers using Memorial Hospital Laboratory, participates in inventory control and performs laboratory tests that are wavered by the State of Tennessee.   1. Follows established departmental policies/procedures pertaining to specimen collection, positively identifies patients, accurately labels specimens while with the patient, and delivers back to the Laboratory. 2. Greets patients courteously and explains the procedure to be performed; consistently obtains blood specimens properly, rarely misses a vein, routine venipuncture is performed within five minutes of entering the patient’s room. 3. Maintains confidentiality of patient, department, and hospital related information according to established policies. 4. Complies with all hospital personnel policies and procedures, participates in all required departmental and hospital education inservices within the required time frame, assumes responsibility for reading posted information. 5. Assures the correct specimen and quantity of specimen is submitted for analysis. 6. Participates in an approved competency program that demonstrates knowledge and skill and includes specimen collection, specimen processing, and care of patients of all ages. 7. Answers the phone by the third ring in a professional manner indentifying yourself and processing the call appropriately, including taking and delivering messages promptly and accurately, and/or routing each call as necessary. 8. Process phone inquiries from nursing units, physicians offices, reference laboratories, outside hospital accounts, etc. with minimum technologist assistance. 9. Processes collection worksheets and outstanding specimen reports to identify unreceived, unidentified, or missing specimens beyond the expected turnaround times. 10. Processes requests to be cancelled in the hospital information system correctly by talking with the patient’s nurse and providing reasons for cancellation. 11. Identifies specimen/requisitions discrepancies and resolves issues by calling for specimen or requesting information as needed. 12. Continually makes best use of time during their shift by assuming responsibility for communicating pertinent information with co-workers; completion of shift, and coordinating lunch/breaks and daily tasks in a manner which meets the needs of the laboratory. 13. Demonstrates responsibility and flexibility in maintaining work schedules consistent with the needs of the laboratory. 14. Assists in training new employees and students; willingly assist those with insufficient knowledge or inability to complete assigned tasks or duties. 15. Process specimens received both internally and from an outside account, register requisitions with accurate patient information, order all tests and correct tests, unbag specimens documenting specimens, receiving and missing or wrong specimens received, label specimen with the correct bar code labels, deliver specimens to laboratory for testing in a timely manner. 16. Complete Laboratory process improvement for all specimen or requisition discrepancies all clients should be called to notify them of the discrepancies. 17. Scan requisition into Chartmaxx, as well as QC’ing requisitions in Chartmaxx 18. Perform other duties as requested.
Job ID
2021-162209
Department
Laboratory Services
Shift
Evening
Facility / Process Level : Name
CHI Memorial Chattanooga
Employment Type
Per Diem
Location
TN-CHATTANOOGA
- Accepts specimens and requisitions from external and internal customers utilizing excellent customer service skills. - Identifies patients/specimens using two unique patient identifiers and accurately labels specimen containers. - Correctly registers specimens and logs into Laboratory Information System (LIS) appropriate to department where testing is to be performed as needed, or evaluates specimen adequacy and acceptability and logs into LIS. - Performs specimen processing as needed. For example, proper identification, aliquoting, plate streaking, preparing slides, special handling, and required documentation. - Follows established procedures and policies including infection control and bloodborne pathogens. - Handles chemicals according to established safety protocols. - Meets defined workload productivity standards. Supports and utilizes LEAN principles.   - Works proficiently with laboratory information systems and personal computers. - Follows established procedures and policies to obtain optimal test turn-around-times. - Participates in teaching peers. - Handles incoming and outgoing telephone calls utilizing good customer service skills and knowledge of the laboratory. - Follows up on and documents out of range temperatures.  Additional Functions As Needed: -   Phlebotomy - Accurately and efficiently performs venipunctures, and finger sticks ensuring collection of proper specimens for testing and ensuring patient safety. - Prepares specimens for testing.  
Job ID
2021-161991
Department
Laboratory Services
Shift
Evening
Facility / Process Level : Name
MercyOne Des Moines Medical Center
Employment Type
Part Time
Location
IA-DES MOINES
- Accepts specimens and requisitions from external and internal customers utilizing excellent customer service skills. - Identifies patients/specimens using two unique patient identifiers and accurately labels specimen containers. - Correctly registers specimens and logs into Laboratory Information System (LIS) appropriate to department where testing is to be performed as needed, or evaluates specimen adequacy and acceptability and logs into LIS. - Performs specimen processing as needed. For example, proper identification, aliquoting, plate streaking, preparing slides, special handling, and required documentation. - Follows established procedures and policies including infection control and bloodborne pathogens. - Handles chemicals according to established safety protocols. - Meets defined workload productivity standards. Supports and utilizes LEAN principles.   - Works proficiently with laboratory information systems and personal computers. - Follows established procedures and policies to obtain optimal test turn-around-times. - Participates in teaching peers. - Handles incoming and outgoing telephone calls utilizing good customer service skills and knowledge of the laboratory. - Follows up on and documents out of range temperatures.  Additional Functions As Needed: -    Phlebotomy - Accurately and efficiently performs venipunctures, and finger sticks ensuring collection of proper specimens for testing and ensuring patient safety.
Job ID
2021-161984
Department
Laboratory Services
Shift
Evening
Facility / Process Level : Name
MercyOne Des Moines Medical Center
Employment Type
Full Time
Location
IA-DES MOINES
Some of what you’ll do: - Collects, transports, receives, prepares and accurately tests biological specimens using procedures consistent with safe work practices and proper laboratory technique while maintaining integrity of specimens. - Performs waived and moderate complex testing as allowed by CLIA regulations. - Critically evaluates specimen integrity. Ensures that lab results fit clinical context for each individual patient’s specimen. Immediately reports testing outside of normal parameters to authorized testing personnel. Communicates and documents test status and results in a timely manner to clinical personnel involved in patient care. - Maintains and operates test systems for optimal performance; collaborates with tech or technician to resolve technical issues.
Job ID
2021-160276
Department
Laboratory Services
Shift
Day
Facility / Process Level : Name
CHI Health Good Samaritan
Employment Type
Full Time
Location
NE-KEARNEY
Job Summary Collects appropriate samples for testing, including phlebotomy procedures, venous and capillary punctures, and urine collections for medical and legal testing procedures. Work also includes: 1) computer inquiry and entry to maintain patient demographic as well as test ordering details in multiple computer systems in accordance with compliance guidelines; 2) processing and preparing samples for testing at FHS laboratories; and 3) processing, preparing and packaging samples for delivery to testing labs. An incumbent may also provide guidance to new employees/students on department procedures and policies. Work is conducted in accordance with all regulatory accreditation agency requirements. Work requires: 1) ability to communicate effectively, 2) exemplify customer service and 3) knowledge of laboratory procedures and equipment, accessioning, verifying specimens and specimen requirements, and skills in using a laboratory information system.  Some assignments may require out-of-office travel.  Essential Job Duties Performs collections to include venipuncture, capillary procedures, and special collections on pediatric and adult inpatient and outpatient populations using safety devices and tools appropriate for the situation.  If applicable, performs urine drug screen collection and Breath Alcohol Testing.Perform the urine drug collection and testing according to DOT standards.Provides communications support using established customer service standards.Accesses hospital and lab information system programs to perform  ordering, sample labeling, log-in, test cancellation, test add-on, etc. and final disposition into the sample inventory system/storage program.Performs processing duties and prepares samples for testing to include: validating patient identity, labeling, centrifugation, aliquoting, and preserving sample integrity.  Test ready samples are delivered for testing or packaged for dispatch following specific guidelines.Completes follow up protocol and maintains audit trail for ambiguous orders or issues to bring resolution to concerns in accordance with department procedures.
Job ID
2021-157359
Department
Laboratory Services
Shift
Night
Facility / Process Level : Name
CHI Franciscan St. Anne Hospital
Employment Type
Part Time
Location
WA-BURIEN
- Accepts specimens and requisitions from external and internal customers utilizing excellent customer service skills. - Identifies patients/specimens using two unique patient identifiers and accurately labels specimen containers. - Correctly registers specimens and logs into Laboratory Information System (LIS) appropriate to department where testing is to be performed as needed, or evaluates specimen adequacy and acceptability and logs into LIS. - Performs specimen processing as needed. For example, proper identification, aliquoting, plate streaking, preparing slides, special handling, and required documentation. - Follows established procedures and policies including infection control and bloodborne pathogens. - Handles chemicals according to established safety protocols. - Meets defined workload productivity standards. Supports and utilizes LEAN principles.   - Works proficiently with laboratory information systems and personal computers. - Follows established procedures and policies to obtain optimal test turn-around-times. - Participates in teaching peers. - Handles incoming and outgoing telephone calls utilizing good customer service skills and knowledge of the laboratory. - Follows up on and documents out of range temperatures. -  
Job ID
2021-154723
Department
Laboratory Services
Shift
Evening
Facility / Process Level : Name
MercyOne Des Moines Medical Center
Employment Type
Per Diem
Location
IA-DES MOINES
Performs a variety of clerical duties and coordinates communications between departments. Performs blood collections from patients when needed and assumes responsibility for safety and comfort of patients, following established standards and practices. Provides direct patient care to patients of all ages. Works in the Front Office performing all necessary duties associated with dispatching the phlebotomists, answering the phones, ordering lab tests in the computer, checking the Order Monitor Log, receiving specimens into the Lab, delivering specimens to the various sections of the Lab and any other duties associated with Front Office responsibilities. Also responsible for receiving specimens into the Lab from the tube system when needed and other processing duties as assigned.   ESSENTIAL KEY JOB RESPONSIBILITIES - Dispatches and tracks Support Assistants in an efficient manner. - Demonstrates appropriate knowledge and skills related to routine venipuncture and other specimen collection techniques. - Demonstrates appropriate knowledge and skills related to specimen collection for blood bank transfusion purposes. - Appropriately identifies patients according to procedure being performed. - Demonstrates appropriate knowledge and skills related to pre-analytical phase of testing. Prepares specimens for analysis in assigned section(s). - Documents and appropriately follows up on specimen integrity issues. Communicates with Dispatch to facilitate recollect, if required. - Appropriately performs and documents quality control and maintenance procedures. - Demonstrates appropriate knowledge and skills related to the analytical phase of testing in all lab procedures for which the associate is trained. - Demonstrates appropriate knowledge and skills related to post-analytical phase of testing. Stores and tracks specimens appropriately. - Demonstrates a working knowledge of the utilization of hospital and laboratory information systems to which the associate has access. - Complies with all policies regarding the operation and security of the laboratory’s information system assets. - Other duties as assigned by management.
Job ID
2021-151246
Department
Laboratory Services
Shift
Varied
Facility / Process Level : Name
CHI Saint Joseph London
Employment Type
Part Time
Location
KY-LONDON
Job Summary Collects appropriate samples for testing, including phlebotomy procedures, venous and capillary punctures, and urine collections for medical and legal testing procedures. Work also includes: 1) computer inquiry and entry to maintain patient demographic as well as test ordering details in multiple computer systems in accordance with compliance guidelines; 2) processing and preparing samples for testing at FHS laboratories; and 3) processing, preparing and packaging samples for delivery to testing labs. An incumbent may also provide guidance to new employees/students on department procedures and policies. Work is conducted in accordance with all regulatory accreditation agency requirements.   Work requires: 1) ability to communicate effectively, 2) exemplify customer service and 3) knowledge of laboratory procedures and equipment, accessioning, verifying specimens and specimen requirements, and skills in using a laboratory information system. Some assignments may require out-of-office travel.   Essential Job Duties - Performs collections to include venipuncture, capillary procedures, and special collections on pediatric and adult inpatient and outpatient populations using safety devices and tools appropriate for the situation. If applicable, performs urine drug screen collection and Breath Alcohol Testing. - Perform the urine drug collection and testing according to DOT standards. - Provides communications support using established customer service standards. - Accesses hospital and lab information system programs to perform ordering, sample labeling, log-in, test cancellation, test add-on, etc. and final disposition into the sample inventory system/storage program. - Performs processing duties and prepares samples for testing to include: validating patient identity, labeling, centrifugation, aliquoting, and preserving sample integrity. Test ready samples are delivered for testing or packaged for dispatch following specific guidelines. - Completes follow up protocol and maintains audit trail for ambiguous orders or issues to bring resolution to concerns in accordance with department procedures.
Job ID
2021-148307
Department
Laboratory Services
Shift
Day
Facility / Process Level : Name
CHI Franciscan St. Michael Medical Center
Employment Type
Full Time
Location
WA-SILVERDALE
Some of what you’ll do: - Collects, transports, receives, prepares and accurately tests biological specimens using procedures consistent with safe work practices and proper laboratory technique while maintaining integrity of specimens. - Performs waived and moderate complex testing as allowed by CLIA regulations. - Critically evaluates specimen integrity. Ensures that lab results fit clinical context for each individual patient’s specimen. Immediately reports testing outside of normal parameters to authorized testing personnel. Communicates and documents test status and results in a timely manner to clinical personnel involved in patient care. - Maintains and operates test systems for optimal performance; collaborates with tech or technician to resolve technical issues.
Job ID
2020-143996
Department
Laboratory Services
Shift
Day
Facility / Process Level : Name
CHI Health Creighton University - Bergan Mercy
Employment Type
Full Time
Location
NE-OMAHA
Some of what you’ll do: - Collects, transports, receives, prepares and accurately tests biological specimens using procedures consistent with safe work practices and proper laboratory technique while maintaining integrity of specimens. - Performs waived and moderate complex testing as allowed by CLIA regulations. - Critically evaluates specimen integrity. Ensures that lab results fit clinical context for each individual patient’s specimen. Immediately reports testing outside of normal parameters to authorized testing personnel. Communicates and documents test status and results in a timely manner to clinical personnel involved in patient care. - Maintains and operates test systems for optimal performance; collaborates with tech or technician to resolve technical issues.
Job ID
2020-143995
Department
Laboratory Services
Shift
Evening
Facility / Process Level : Name
CHI Health Creighton University - Bergan Mercy
Employment Type
Full Time
Location
NE-OMAHA
- Accepts specimens and requisitions from external and internal customers utilizing excellent customer service skills. - Identifies patients/specimens using two unique patient identifiers and accurately labels specimen containers. - Correctly registers specimens and logs into Laboratory Information System (LIS) appropriate to department where testing is to be performed as needed, or evaluates specimen adequacy and acceptability and logs into LIS. - Performs specimen processing as needed. For example, proper identification, aliquoting, plate streaking, preparing slides, special handling, and required documentation. - Follows established procedures and policies including infection control and bloodborne pathogens. - Handles chemicals according to established safety protocols. - Meets defined workload productivity standards. Supports and utilizes LEAN principles.   - Works proficiently with laboratory information systems and personal computers. - Follows established procedures and policies to obtain optimal test turn-around-times. - Participates in teaching peers. - Handles incoming and outgoing telephone calls utilizing good customer service skills and knowledge of the laboratory. - Follows up on and documents out of range temperatures.  Additional Functions As Needed: -    Phlebotomy -   -   - Accurately and efficiently performs venipunctures, and finger sticks ensuring collection of proper specimens for testing and ensuring patient safety. - Prepares specimens for testing.   Reference Lab -Patient Service Centers -   - Accurately and efficiently performs venipunctures, heel sticks and finger sticks ensuring collection of proper specimens for testing and ensuring patient safety. - May drive to patient service centers to perform phlebotomy services as needed.   Reference Lab-Resolution/Send outs -   - Resolves problem specimens/orders for laboratory staff and clients - Mayo send outs batching and packaging - Completes add on requests - Scanning of requisitions - Atlas Queue management - Standing and Future order entryCore Lab, Microbiology and WDM Lab -   - Performs limited testing under supervision of technical staff. - Performs instrument maintenance according to established protocols.   Histology -   - Assists in gross room. - Prepares area and assists pathologists for frozen section testing. - Distribution/filing of slides and blocks.
Job ID
2021-161990
Department
Outpatient Laboratory
Shift
Day
Facility / Process Level : Name
MercyOne Des Moines Medical Center
Employment Type
Part Time
Location
IA-DES MOINES
Pay Scale: $15.87 - $21.09   Shift: Full Time, Varied.  Clinic hours are Monday - Friday, 7am - 7pm & weekends, 9am - 5pm     Job Summary:   Under the direction of the Phlebotomy Supervisor, the Laboratory Assistant I performs phlebotomist duties, assists in clerical functions, stocks and distributes supplies, receives, separates and distributes specimens to various departments within the laboratory, prepares specimens to be sent to the reference laboratory and assists the technologists as directed.   Essential Functions: - Collects venous and capillary blood by venipuncture and microcapillary technique. Effectively obtains samples from adults, newborns, children, geriatric patients, and patients with special needs. - Demonstrates ability in the care and handling of patients in all age groups including, but not limited to, consideration of the special needs and behavior of each respective group. - For scheduled shifts requiring morning round duties, will consistently meet draw time requirements. - For scheduled shifts at an outpatient draw site, will consistently meet the 2% error rate policy/procedure. - Uses Mobilab for all Inpatient draws. - Retrieves (if future/standing) and reviews submitted Outpatient lab orders to properly determine needed tests. Completes telephone orders appropriately. Receives in and distributes specimens to the correct areas in the Laboratory. Uses Laboratory Information System for ordering tests, reviewing results, using LABFAX to send results and other functions in the computer. - Performs chores and completes the appropriate daily chore log documentation. - Maintains daily equipment temperature logs and reports discrepancies to technologists/supervisor/lead lab assistant as needed. - Restocks supplies (draw rooms/carts) at the end of each shift. Fills supply orders for hospital/physician/lab draw sites as needed. - Collects non-DOT urine Drug Screens according to laboratory protocol. - Follows OSHA guidelines for safe handling and transportation of various laboratory specimens.
Job ID
2021-156839
Department
Laboratory Services
Shift
Day
Facility / Process Level : Name
CHI Mercy Health of Roseburg
Employment Type
Full Time
Location
OR-ROSEBURG
Pay Scale: $15.87 - $21.09   Shift: Casual Part-Time, Varied   Job Summary:   Under the direction of the Phlebotomy Supervisor, the Laboratory Assistant I performs phlebotomist duties, assists in clerical functions, stocks and distributes supplies, receives, separates and distributes specimens to various departments within the laboratory, prepares specimens to be sent to the reference laboratory and assists the technologists as directed.   Essential Functions: - Collects venous and capillary blood by venipuncture and microcapillary technique. Effectively obtains samples from adults, newborns, children, geriatric patients, and patients with special needs. - Demonstrates ability in the care and handling of patients in all age groups including, but not limited to, consideration of the special needs and behavior of each respective group. - For scheduled shifts requiring morning round duties, will consistently meet draw time requirements. - For scheduled shifts at an outpatient draw site, will consistently meet the 2% error rate policy/procedure. - Uses Mobilab for all Inpatient draws. - Retrieves (if future/standing) and reviews submitted Outpatient lab orders to properly determine needed tests. Completes telephone orders appropriately. Receives in and distributes specimens to the correct areas in the Laboratory. Uses Laboratory Information System for ordering tests, reviewing results, using LABFAX to send results and other functions in the computer. - Performs chores and completes the appropriate daily chore log documentation. - Maintains daily equipment temperature logs and reports discrepancies to technologists/supervisor/lead lab assistant as needed. - Restocks supplies (draw rooms/carts) at the end of each shift. Fills supply orders for hospital/physician/lab draw sites as needed. - Collects non-DOT urine Drug Screens according to laboratory protocol. - Follows OSHA guidelines for safe handling and transportation of various laboratory specimens.
Job ID
2021-160154
Department
Laboratory Services
Shift
Varied
Facility / Process Level : Name
CHI Mercy Health of Roseburg
Employment Type
Part Time
Location
OR-ROSEBURG
As a Lab Assistant with CHI Health, you will accession specimens into the Laboratory Information System (LIS), assist Medical Technologists or Medical Laboratory Technicians by processing specimens, help with inventory management, and be proficient in phlebotomy and related duties, and cross-trained in all areas as determined by location. Join our lab team at St. Joseph Health!
Job ID
2021-160577
Department
Clinical Laboratory Services
Shift
Evening
Facility / Process Level : Name
CHI St Joseph Health
Employment Type
Per Diem
Location
TX-BRYAN
GENERAL SUMMARY: May work in various laboratory departments to collect blood specimens from hospital patients, work with microbiology or anatomic pathology specimens, or work independently at remote Patient Service Centers.  Creates patient encounters, orders laboratory tests, and prepares specimens for testing. Assists technical personnel in sample log-in, testing workflow, and specimen tracking, as appropriate for patient age including neonates, infants, children, adolescents, adults, and geriatric adults.     ESSENTIAL FUNCTIONS: - Accepts specimens and requisitions from external and internal customers utilizing excellent customer service skills. - Identifies patients/specimens using two unique patient identifiers and accurately labels specimen containers. - Correctly registers specimens and logs into Laboratory Information System (LIS) appropriate to department where testing is to be performed as needed, or evaluates specimen adequacy and acceptability and logs into LIS. - Performs specimen processing as needed. For example, proper identification, aliquoting, plate streaking, preparing slides, special handling, and required documentation. - Follows established procedures and policies including infection control and bloodborne pathogens. - Handles chemicals according to established safety protocols. - Meets defined workload productivity standards. Supports and utilizes LEAN principles. - Works proficiently with laboratory information systems and personal computers. - Follows established procedures and policies to obtain optimal test turn-around-times. - Participates in teaching peers. - Handles incoming and outgoing telephone calls utilizing good customer service skills and knowledge of the laboratory. - Follows up on and documents out of range temperatures.       Additional Functions As Needed:    Phlebotomy - - Accurately and efficiently performs venipunctures, and finger sticks ensuring collection of proper specimens for testing and ensuring patient safety. - Prepares specimens for testing.    
Job ID
2021-163131
Department
Laboratory Services
Shift
Evening
Facility / Process Level : Name
MercyOne Des Moines Medical Center
Employment Type
Full Time
Location
IA-DES MOINES
- Accepts specimens and requisitions from external and internal customers utilizing excellent customer service skills. - Identifies patients/specimens using two unique patient identifiers and accurately labels specimen containers. - Correctly registers specimens and logs into Laboratory Information System (LIS) appropriate to department where testing is to be performed as needed, or evaluates specimen adequacy and acceptability and logs into LIS. - Performs specimen processing as needed. For example, proper identification, aliquoting, plate streaking, preparing slides, special handling, and required documentation. - Follows established procedures and policies including infection control and bloodborne pathogens. - Handles chemicals according to established safety protocols. - Meets defined workload productivity standards. Supports and utilizes LEAN principles.   - Works proficiently with laboratory information systems and personal computers. - Follows established procedures and policies to obtain optimal test turn-around-times. - Participates in teaching peers. - Handles incoming and outgoing telephone calls utilizing good customer service skills and knowledge of the laboratory. - Follows up on and documents out of range temperatures.  Additional Functions As Needed: -    Phlebotomy -   -   - Accurately and efficiently performs venipunctures, and finger sticks ensuring collection of proper specimens for testing and ensuring patient safety. - Prepares specimens for testing.   Reference Lab -Patient Service Centers -   - Accurately and efficiently performs venipunctures, heel sticks and finger sticks ensuring collection of proper specimens for testing and ensuring patient safety. - May drive to patient service centers to perform phlebotomy services as needed.   Reference Lab-Resolution/Send outs -   - Resolves problem specimens/orders for laboratory staff and clients - Mayo send outs batching and packaging - Completes add on requests - Scanning of requisitions - Atlas Queue management - Standing and Future order entryCore Lab, Microbiology and WDM Lab -   - Performs limited testing under supervision of technical staff. - Performs instrument maintenance according to established protocols.   Histology -   - Assists in gross room. - Prepares area and assists pathologists for frozen section testing. - Distribution/filing of slides and blocks.
Job ID
2021-161974
Department
Laboratory Services
Shift
Weekend
Facility / Process Level : Name
MercyOne Des Moines Medical Center
Employment Type
Part Time
Location
IA-DES MOINES
- Monitors the laboratory’s information system to assure system integrity and optimum performance.  Evaluates system file sizes, identifies software problems, and either resolves or reports these problems to the software company. - Communicates to the software vendor requesting updates on reported software problems, pricing information, and schedules for new releases and upgrades of the software. - Assists in maintaining the computer hardware.  Troubleshoots printer and terminal malfunctions, and requests field service for hardware maintenance when necessary. - Coordinates the design, implementation and ongoing monitoring of appropriate audit systems to ensure compliance with Federal and corporate business practices. - Coordinates with the Laboratory Information Services Coordinators, Section Managers/Supervisors and Section Database Coordinators in the development of new procedures. - Ensures that all laboratory procedures in the LIS and HIS are accurately set up, maintained and documented.  The areas could include but are not limited to Interfacing, Results, Charting, Billing, CPT Coding and Charge Master. - Cooperates with IS in maintaining and updating communication programs between the LIS and with HIS. - Cooperates with Financial Services or other hospital departments on management and budget reports including but not limited to historical trending benchmarking, annual profit/loss statements and financial summaries of any department business plans. - Installs new terminals, printers and other system hardware.  Coordinates with the Biomed department regarding cable and termination requirements of the lab system. - Performs weekly and monthly operations of the laboratory computer system.  Monitors daily operations, modifies and adds operation print jobs, and documents any changes to operations. - Promotes client service by investigating and resolving problems with the reporting of patients’ test results and patient and client bills for nursing service, physicians and the reference laboratory. - Develops programs for writing management reports from the LIS to be used by the laboratory administration. - Orders supplies for the laboratory printers (papers, ribbons, toner, etc). - Assists the Laboratory Information Systems Supervisor in determining additional hardware requirements of the system and preparing the budget for the computer system. - Is responsible for maintaining strict confidentiality of patient information.
Job ID
2021-160677
Department
Laboratory Services
Shift
Day
Facility / Process Level : Name
CHI St. Vincent Health
Employment Type
Full Time
Location
AR-LITTLE ROCK
Job Summary: This job is responsible for auditing regional laboratory clinical activities for CHI-Franciscan to assure compliance with applicable accreditation standards which include maintaining regulatory survey readiness, test method validation plan approval, document control and analyzing quality assurance data. An incumbent conducts ongoing quality assurance activities through extensive review/audit, assessing current standards, identifying compliance gaps, reporting vulnerabilities to management/key stakeholders and preparing reports/recommendations for corrective action as necessary. Essential Duties: Audits lab work products to assure ongoing compliance with lab accreditation standards for maintaining regulatory survey readiness, document control and test method validation plan approval; reviews and analyzes reports, logs, documentation, quality assurance data and/or other analytics/resources and presents findings to Lab management and other key stakeholders. Collaborates, and provides support to CHI Franciscan Lab Management in performance improvement activities by collecting/providing/explaining data with respect to lab quality issues and leading efforts to achieve system solutions and best practices; provides visual data to show results of performance activities to support management presentations (e.g. Franciscan Quality Council). Reviews existing document control practices (e.g. policies/work processes/guidelines) and collaborates in identifying needed revisions, gaps/variances from regulatory standards/requirements and/or inconsistencies between Lab sites; identifies opportunities to standardize as appropriate. Collaborates with various team members across multiple sites to assist with documenting, communicating and implementing changes in process; holds or assists in meetings to identify all stakeholders who need to understand and apply the change requested. Related Skills: Medical Technologist, Laboratory, Laboratory Testing Methodologies, Data Management, Medical Laboratory Scientist , Laboratory Anaylst 
Job ID
2021-161475
Department
Clinical Laboratory Services
Shift
Day
Facility / Process Level : Name
CHI Franciscan
Employment Type
Full Time
Location
WA-TACOMA
Essential Key Job Responsibilities - Monitor technical aspects of the designated specialty area, acts as a resource for technical information, looks for systematic errors and advises technical staff on instrument issues, and works for resolution. - Leads the development and implementation of new tests, creates policies and procedures of their designated area, and standardize practices. - Promotes stewardship through test utilization and cost reduction efforts. - Uses strategic innovation to develop technology. - Assists with training of new staff and students, meeting established goals, and reducing errors. - Performs quality laboratory testing. - May take call. - Performs other related duties as assigned or requested.
Job ID
2020-119773
Department
Laboratory Services
Shift
Varied
Facility / Process Level : Name
MercyOne
Employment Type
Full Time
Location
IA-CORNING
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