The Medical Technologist Lead in the Blood Bank Department is responsible for planning, coordinating, and supervising all the functions within the Laboratory, including testing, training, maintaining supplies, and ensuring that the department meets all standards set forth by CAP, Joint Commission, Medicare, and AABB. The Medical Technologist must ensure that services are of the best quality, are cost contained, are carried out.
- Monitor and evaluate systems, process, and personnel responsible for the analyses of specimens to obtain data for diagnosis and treatment of disease.
- Monitor operational activities to ensure compliance with regulatory and accreditation standards
- Initiate and implement performance improvement programs to ensure quality control programs for the clinical laboratory.
- Provides on-site oversite of day-to-day activities in the lab.
- Demonstrates a technical knowledge of laboratory to include procedures, protocols, methologies and equipment.
lab manager, lab supervisor, hospital, clinical laboratory, clinical pathology, medical technologist #labmgr
We can’t express enough how important our lab staff is to our mission and calling! Our Cytotechnologists play a crucial role in the department! In the lab you will be assisting with a variety of procedures. You will be receiving and preparing for the tests as they come in! If you are someone looking to join an amazing culture and community, then we want to talk to you!
Some of what you will do:
- Accurately screens and interprets gynecological Pap Tests; correctly identifies abnormal or malignant cells, infectious agents, and other clinically significant findings as defined by the Bethesda reporting system.
- Accurately screens and interprets non-gynecological cytology preparations.
- Provides Fine Needle Aspiration (FNA) support service to clinicians, including slide preparation and rapid on-site adequacy as required.
- Accurately issues negative Pap Test reports, and maintains records of individual workload, quality management activities, patient history and results, slides, equipment maintenance, etc., as defined by regulatory requirements.
- Follows all CAP and regulatory guidelines; participates in and receives passing score on yearly Pap PT.
- Performs accessioning, processing, and staining functions in the laboratory as required
- Transports laboratory specimens, mail and other materials and/or supplies utilizing excellent customer service skills.
- Follows established procedures and policies including infection control and bloodborne pathogens.
- Handles chemicals according to established safety protocols.
- Meets defined workload productivity standards. Supports and utilizes LEAN principles.
- Utilizes courier logistical software and devices to track packages and document route
- Ensures temperature dependent materials are transported at their required storage temperature.
- Maintains cleanliness of vehicles and courier bags.
- Attends and participates in department huddles
- Follows established policies and procedures to accurately track packages and obtain optimal transport time.
- Participates in teaching peers.
Provides specialized and routine histologic procedures and tests to aid in the detection, diagnosis and treatment of disease. Demonstrates knowledge learned through certification.
Essential Key Job Responsibilities
- Works all benches of histology workflow-registration, embedding, microtomy, distribution
- Tissue processors- works with, performs troubleshooting
- Maintains accuracy of patient identification on all specimens throughout the histology workflow
- Performs histochemical and immunohistochemical staining
- Routine maintenance of equipment/reagents
- Grossing bench-performs surgical specimen dissection on simple to mildly complex specimens, frozen sections, maintain cryostats
- Dictates complete and accurate descriptions using voice recognition technology
GENERAL SUMMARY:
Acts as technical information resource for MercyOne Des Moines Laboratory.
Identifies problems that may adversely affect test performance and/or results and uses knowledge, critical thinking skills, and judgment to troubleshoot and resolve them. May be assigned to assume the duties of a charge technologist. Performs tasks and procedures specific to assigned department with minimal supervision.
ESSENTIAL FUNCTIONS:
- Uses educational and technical expertise to troubleshoot issues related to specimen quality, instrument/method performance and analytical interferences to ensure patient results match clinical status.
- Assists and supports quality management systems and performance improvement initiatives.
- Works independently, organizing work to meet established deadlines and records.
- Maintains supply inventories.
- Trains new employees and acts as a preceptor for medical laboratory science students.
- Operates laboratory information systems, personal computers, and instrument-related computer software.
- Provides exceptional customer service to internal and external customers.
Functions specific to West Lakes Lab, Blood Bank, Hematology, Chemistry and Microbiology Sections:
- Performs complex laboratory procedures utilized for the diagnosis and treatment of disease as appropriate for patient age to include neonates, infants, children, adolescents, adults, and geriatric adults; recognizes deviation from expected results; analyzes and corrects problems using scientific principles.
- Analyzes quality control data, makes judgments concerning the results, and takes appropriate action to maintain test accuracy and precision.
- Performs preventive maintenance and basic troubleshooting of instrumentation and equipment.
- Performs new instrument or procedure implementation and training.
- May be assigned to assume duties of charge technologist in absence of supervisor/manager.
Functions specific to Technical Resolution Section:
- Serves as technical resource for tests referred from MercyOne Des Moines Laboratory to other testing facilities.
- Scans or enters send-out testing reports into LIS and maintains standing orders for outreach patients/clients.
- Performs billing functions including but not limited to: entering test charges & credits and proper diagnosis codes when provided by client.
- Ensures timely follow-up of customer complaints, issues and need for redraws.
- Documents all contact made with client in client services incident management system.
- Rectifies registration errors on outreach patients such as updating/correcting demographic information, updating “bill to” information, and ensuring patient report is issued under correct registration account.
#MissionCritical
GENERAL SUMMARY:
Performs highly complex clinical laboratory tests in histocompatibility and flow cytometry that requires a professional level of knowledge to analyze and interpret results. Performs testing for both living and deceased donor transplantation including human leukocyte antigen (HLA) testing, antibody screening, and flow cytometric crossmatches. Requires ability to work independently, use of critical thinking, and strong communication skills to ensure vital patient information is accurately shared between transplant teams. Uses flow cytometry skills to perform antigenic testing on blood, tissue, and body fluids for diagnosis of disease.
ESSENTIAL FUNCTIONS:
- Performs immunological work-ups within the required time of current organ preservation methods.
- Independently verifies results and reports conclusions directly to physicians.
- Performs crossmatches between recipients and donors (live or deceased) identified by the United Network for Organ Sharing (UNOS) and the Iowa Donor Network. Responsible for extent of crossmatching and selection of appropriate sera.
- Screens potential recipients for anti-HLA antibody determination.
- Records and reviews test results for accuracy. Completes required administrative tasks and gives reports to medical director for review.
- Performs flow cytometry analysis for lymphoma/leukemia immunotyping and lymphyocyte subsets/CD4s among other tests.
- Participates in competency assessments and proficiency testing.
- Performs complex laboratory procedures utilized for the diagnosis and treatment of disease as appropriate for patient age to include neonates, infants, children, adolescents, adults, and geriatric adults; recognizes deviation from expected results; analyzes and corrects problems using scientific principles.
- Rotates into call schedules as determined by department.
- Analyzes quality control data, makes judgments concerning the results, and takes appropriate action to maintain test accuracy and precision.
- Assists and supports quality management systems and performance improvement initiatives. Utilizes LEAN principles/productivity standards.
- Performs preventive maintenance and basic troubleshooting of instrumentation and equipment.
- Works independently, organizing work to meet established deadlines and records.
- Performs new instrument or procedure implementation and training.
- Maintains supply inventories.
- Trains new employees and acts as a preceptor for medical laboratory science students.
- Operates laboratory information systems, personal computers, and instrument-related computer software.
#MissionCritical
#CHH-LI
Under the direction of the Administrative Laboratory Director and the POC/MHOP
Coordinator or the Laboratory Accessioning Coordinator, the Clinical Support
Technician assists in specimen collection, monitoring of laboratory specimens,
clerical duties, receptionist duties, process specimens going to reference laboratories,
generates computer reports, order entry of outpatient tests, liaison to customers using
Memorial Hospital Laboratory, participates in inventory control and performs
laboratory tests that are wavered by the State of Tennessee.
1. Follows established departmental policies/procedures pertaining to specimen collection, positively identifies
patients, accurately labels specimens while with the patient, and delivers back to the Laboratory.
2. Greets patients courteously and explains the procedure to be performed; consistently obtains blood
specimens properly, rarely misses a vein, routine venipuncture is performed within five minutes
of entering the patient’s room.
3. Maintains confidentiality of patient, department, and hospital related information according to established
policies.
4. Complies with all hospital personnel policies and procedures, participates in all required departmental
and hospital education inservices within the required time frame, assumes responsibility for reading
posted information.
5. Assures the correct specimen and quantity of specimen is submitted for analysis.
6. Participates in an approved competency program that demonstrates knowledge and skill and includes
specimen collection, specimen processing, and care of patients of all ages.
7. Answers the phone by the third ring in a professional manner indentifying yourself and processing the call
appropriately, including taking and delivering messages promptly and accurately, and/or routing each call
as necessary.
8. Process phone inquiries from nursing units, physicians offices, reference laboratories, outside hospital
accounts, etc. with minimum technologist assistance.
9. Processes collection worksheets and outstanding specimen reports to identify unreceived, unidentified, or
missing specimens beyond the expected turnaround times.
10. Processes requests to be cancelled in the hospital information system correctly by talking with the patient’s
nurse and providing reasons for cancellation.
11. Identifies specimen/requisitions discrepancies and resolves issues by calling for specimen or requesting
information as needed.
12. Continually makes best use of time during their shift by assuming responsibility for communicating pertinent
information with co-workers; completion of shift, and coordinating lunch/breaks and daily tasks in a
manner which meets the needs of the laboratory.
13. Demonstrates responsibility and flexibility in maintaining work schedules consistent with the needs of the
laboratory.
14. Assists in training new employees and students; willingly assist those with insufficient knowledge or inability
to complete assigned tasks or duties.
15. Process specimens received both internally and from an outside account, register requisitions with accurate
patient information, order all tests and correct tests, unbag specimens documenting specimens, receiving
and missing or wrong specimens received, label specimen with the correct bar code labels, deliver specimens
to laboratory for testing in a timely manner.
16. Complete Laboratory process improvement for all specimen or requisition discrepancies all clients should be
called to notify them of the discrepancies.
17. Scan requisition into Chartmaxx, as well as QC’ing requisitions in Chartmaxx
18. Perform other duties as requested.
- Assist lab technicians in loading and unloading specimens on analyzers.
- Clean, disinfect and maintain cleanrooms and equipment.
- Assist with receipt and inspection of raw materials.
- Store samples in storage racks when completed.
- Stock materials and equipment.
- Perform other duties as assigned.
- Assist lab technicians in loading and unloading specimens on analyzers.
- Clean, disinfect and maintain cleanrooms and equipment.
- Assist with receipt and inspection of raw materials.
- Store samples in storage racks when completed.
- Stock materials and equipment.
- Perform other duties as assigned.
Job Summary
Collects appropriate samples for testing, including phlebotomy procedures, venous and capillary punctures, and urine collections for medical and legal testing procedures. Work also includes: 1) computer inquiry and entry to maintain patient demographic as well as test ordering details in multiple computer systems in accordance with compliance guidelines; 2) processing and preparing samples for testing at FHS laboratories; and 3) processing, preparing and packaging samples for delivery to testing labs. An incumbent may also provide guidance to new employees/students on department procedures and policies. Work is conducted in accordance with all regulatory accreditation agency requirements.
Work requires: 1) ability to communicate effectively, 2) exemplify customer service and 3) knowledge of laboratory procedures and equipment, accessioning, verifying specimens and specimen requirements, and skills in using a laboratory information system.
Some assignments may require out-of-office travel.
Essential Job Duties
Performs collections to include venipuncture, capillary procedures, and special collections on pediatric and adult inpatient and outpatient populations using safety devices and tools appropriate for the situation. If applicable, performs urine drug screen collection and Breath Alcohol Testing.
Perform the urine drug collection and testing according to DOT standards.
Provides communications support using established customer service standards.
Accesses hospital and lab information system programs to perform ordering, sample labeling, log-in, test cancellation, test add-on, etc. and final disposition into the sample inventory system/storage program.
Performs processing duties and prepares samples for testing to include: validating patient identity, labeling, centrifugation, aliquoting, and preserving sample integrity. Test ready samples are delivered for testing or packaged for dispatch following specific guidelines.
Completes follow up protocol and maintains audit trail for ambiguous orders or issues to bring resolution to concerns in accordance with department procedures.
Related Skills: Phlebotomy, Phlebotomist, blood draws, Lab, Laboratory, Medical Assistant, MA, Specimen, Slides, Laboratories
Sign on Bonus for Experienced Lab Assistants
Job Summary
Collects appropriate samples for testing, including phlebotomy procedures, venous and capillary punctures, and urine collections for medical and legal testing procedures. Work also includes: 1) computer inquiry and entry to maintain patient demographic as well as test ordering details in multiple computer systems in accordance with compliance guidelines; 2) processing and preparing samples for testing at FHS laboratories; and 3) processing, preparing and packaging samples for delivery to testing labs. An incumbent may also provide guidance to new employees/students on department procedures and policies. Work is conducted in accordance with all regulatory accreditation agency requirements.
Work requires: 1) ability to communicate effectively, 2) exemplify customer service and 3) knowledge of laboratory procedures and equipment, accessioning, verifying specimens and specimen requirements, and skills in using a laboratory information system.
Some assignments may require out-of-office travel.
Essential Job Duties
Performs collections to include venipuncture, capillary procedures, and special collections on pediatric and adult inpatient and outpatient populations using safety devices and tools appropriate for the situation. If applicable, performs urine drug screen collection and Breath Alcohol Testing.
Perform the urine drug collection and testing according to DOT standards.
Provides communications support using established customer service standards.
Accesses hospital and lab information system programs to perform ordering, sample labeling, log-in, test cancellation, test add-on, etc. and final disposition into the sample inventory system/storage program.
Performs processing duties and prepares samples for testing to include: validating patient identity, labeling, centrifugation, aliquoting, and preserving sample integrity. Test ready samples are delivered for testing or packaged for dispatch following specific guidelines.
Completes follow up protocol and maintains audit trail for ambiguous orders or issues to bring resolution to concerns in accordance with department procedures.
Under the direction of the Administrative Laboratory Director and the POC/MHOP
Coordinator or the Laboratory Accessioning Coordinator, the Clinical Support
Technician assists in specimen collection, monitoring of laboratory specimens,
clerical duties, receptionist duties, process specimens going to reference laboratories,
generates computer reports, order entry of outpatient tests, liaison to customers using
Memorial Hospital Laboratory, participates in inventory control and performs
laboratory tests that are wavered by the State of Tennessee.
1. Follows established departmental policies/procedures pertaining to specimen collection, positively identifies
patients, accurately labels specimens while with the patient, and delivers back to the Laboratory.
2. Greets patients courteously and explains the procedure to be performed; consistently obtains blood
specimens properly, rarely misses a vein, routine venipuncture is performed within five minutes
of entering the patient’s room.
3. Maintains confidentiality of patient, department, and hospital related information according to established
policies.
4. Complies with all hospital personnel policies and procedures, participates in all required departmental
and hospital education inservices within the required time frame, assumes responsibility for reading
posted information.
5. Assures the correct specimen and quantity of specimen is submitted for analysis.
6. Participates in an approved competency program that demonstrates knowledge and skill and includes
specimen collection, specimen processing, and care of patients of all ages.
7. Answers the phone by the third ring in a professional manner indentifying yourself and processing the call
appropriately, including taking and delivering messages promptly and accurately, and/or routing each call
as necessary.
8. Process phone inquiries from nursing units, physicians offices, reference laboratories, outside hospital
accounts, etc. with minimum technologist assistance.
9. Processes collection worksheets and outstanding specimen reports to identify unreceived, unidentified, or
missing specimens beyond the expected turnaround times.
10. Processes requests to be cancelled in the hospital information system correctly by talking with the patient’s
nurse and providing reasons for cancellation.
11. Identifies specimen/requisitions discrepancies and resolves issues by calling for specimen or requesting
information as needed.
12. Continually makes best use of time during their shift by assuming responsibility for communicating pertinent
information with co-workers; completion of shift, and coordinating lunch/breaks and daily tasks in a
manner which meets the needs of the laboratory.
13. Demonstrates responsibility and flexibility in maintaining work schedules consistent with the needs of the
laboratory.
14. Assists in training new employees and students; willingly assist those with insufficient knowledge or inability
to complete assigned tasks or duties.
15. Process specimens received both internally and from an outside account, register requisitions with accurate
patient information, order all tests and correct tests, unbag specimens documenting specimens, receiving
and missing or wrong specimens received, label specimen with the correct bar code labels, deliver specimens
to laboratory for testing in a timely manner.
16. Complete Laboratory process improvement for all specimen or requisition discrepancies all clients should be
called to notify them of the discrepancies.
17. Scan requisition into Chartmaxx, as well as QC’ing requisitions in Chartmaxx
18. Perform other duties as requested.
1. Coordinates the duties of the Technical Assistants.
Coordinates the day to day operation of phlebotomy and specimen receiving to ensure all client needs are met.
Coordinates the training of all new employees, ensuring the new employee checklist is completed in a timely manner.
Can perform all functions of Technical Assistant.
2. Coordinates clerical functions required to process specimens and generate reports.
Performs registration and billing functions for all patient types.
Demonstrates knowledge of computer functions required to receive, process, distribute and track all types of specimens.
Accurately orders laboratory test for all types of patients.
Dispatches, logs and tracks calls for client specimen pickup.
Pick up specimens collected at all clients; perform the duties of a lab courier as needed.
Keeps abreast of department policies/procedures pertaining to specimen collection, processing and distribution.
Assists medical technologist as needed.
Performs other related duties as assigned.
Assist during emergency situations according to hospital policy.
Maintains a safe and amicable work environment.
3. Coordinates supplies and equipment to facilitate delivery of service.
Fills supplies for clients within a reasonable turn-around time.
Assist with restocking supplies in stockroom.
Reports any shortages to necessary personnel.
Job Summary
Collects appropriate samples for testing, including phlebotomy procedures, venous and capillary punctures, and urine collections for medical and legal testing procedures. Work also includes: 1) computer inquiry and entry to maintain patient demographic as well as test ordering details in multiple computer systems in accordance with compliance guidelines; 2) processing and preparing samples for testing at FHS laboratories; and 3) processing, preparing and packaging samples for delivery to testing labs. An incumbent may also provide guidance to new employees/students on department procedures and policies. Work is conducted in accordance with all regulatory accreditation agency requirements.
Work requires: 1) ability to communicate effectively, 2) exemplify customer service and 3) knowledge of laboratory procedures and equipment, accessioning, verifying specimens and specimen requirements, and skills in using a laboratory information system.
Some assignments may require out-of-office travel.
Essential Job Duties
Performs collections to include venipuncture, capillary procedures, and special collections on pediatric and adult inpatient and outpatient populations using safety devices and tools appropriate for the situation. If applicable, performs urine drug screen collection and Breath Alcohol Testing.
Perform the urine drug collection and testing according to DOT standards.
Provides communications support using established customer service standards.
Accesses hospital and lab information system programs to perform ordering, sample labeling, log-in, test cancellation, test add-on, etc. and final disposition into the sample inventory system/storage program.
Performs processing duties and prepares samples for testing to include: validating patient identity, labeling, centrifugation, aliquoting, and preserving sample integrity. Test ready samples are delivered for testing or packaged for dispatch following specific guidelines.
Completes follow up protocol and maintains audit trail for ambiguous orders or issues to bring resolution to concerns in accordance with department procedures.
Job Summary
Collects appropriate samples for testing, including phlebotomy procedures, venous and capillary punctures, and urine collections for medical and legal testing procedures. Work also includes: 1) computer inquiry and entry to maintain patient demographic as well as test ordering details in multiple computer systems in accordance with compliance guidelines; 2) processing and preparing samples for testing at FHS laboratories; and 3) processing, preparing and packaging samples for delivery to testing labs. An incumbent may also provide guidance to new employees/students on department procedures and policies. Work is conducted in accordance with all regulatory accreditation agency requirements.
Work requires: 1) ability to communicate effectively, 2) exemplify customer service and 3) knowledge of laboratory procedures and equipment, accessioning, verifying specimens and specimen requirements, and skills in using a laboratory information system.
Some assignments may require out-of-office travel.
Essential Job Duties
Performs collections to include venipuncture, capillary procedures, and special collections on pediatric and adult inpatient and outpatient populations using safety devices and tools appropriate for the situation. If applicable, performs urine drug screen collection and Breath Alcohol Testing.
Perform the urine drug collection and testing according to DOT standards.
Provides communications support using established customer service standards.
Accesses hospital and lab information system programs to perform ordering, sample labeling, log-in, test cancellation, test add-on, etc. and final disposition into the sample inventory system/storage program.
Performs processing duties and prepares samples for testing to include: validating patient identity, labeling, centrifugation, aliquoting, and preserving sample integrity. Test ready samples are delivered for testing or packaged for dispatch following specific guidelines.
Completes follow up protocol and maintains audit trail for ambiguous orders or issues to bring resolution to concerns in accordance with department procedures.
Job Summary
Collects appropriate samples for testing, including phlebotomy procedures, venous and capillary punctures, and urine collections for medical and legal testing procedures. Work also includes: 1) computer inquiry and entry to maintain patient demographic as well as test ordering details in multiple computer systems in accordance with compliance guidelines; 2) processing and preparing samples for testing at FHS laboratories; and 3) processing, preparing and packaging samples for delivery to testing labs. An incumbent may also provide guidance to new employees/students on department procedures and policies. Work is conducted in accordance with all regulatory accreditation agency requirements.
Work requires: 1) ability to communicate effectively, 2) exemplify customer service and 3) knowledge of laboratory procedures and equipment, accessioning, verifying specimens and specimen requirements, and skills in using a laboratory information system.
Some assignments may require out-of-office travel.
Essential Job Duties
Performs collections to include venipuncture, capillary procedures, and special collections on pediatric and adult inpatient and outpatient populations using safety devices and tools appropriate for the situation. If applicable, performs urine drug screen collection and Breath Alcohol Testing.
Perform the urine drug collection and testing according to DOT standards.
Provides communications support using established customer service standards.
Accesses hospital and lab information system programs to perform ordering, sample labeling, log-in, test cancellation, test add-on, etc. and final disposition into the sample inventory system/storage program.
Performs processing duties and prepares samples for testing to include: validating patient identity, labeling, centrifugation, aliquoting, and preserving sample integrity. Test ready samples are delivered for testing or packaged for dispatch following specific guidelines.
Completes follow up protocol and maintains audit trail for ambiguous orders or issues to bring resolution to concerns in accordance with department procedures.
As a Lab Assistant with St. Joseph Medical Center, you will collect blood samples for laboratory testing. You will join a team of five (5) other lab assistant professionals to support the needs of our patients. Our teams utilize individual electronic hand held devices which provide collection information and are used to scan each patient for positive patient identification. You will also have the support of a processing team for your blood draws and use of a pneumatic tube system to transport your collected samples to the laboratory. We will partner you with a laboratory trainer for your first 30 days to help acclimate to your new role.
Your success is important to us and we understand many of our team members also have family members who depend on them while they are working hard to improve the health of others.
You will receive a sign-on bonus for your previous experience as a Lab Assistant or Phlebotomy experience. To support your work/life balance and decrease additional stress, we will also provide you with a Free Premium Membership to Care.com including FREE Care Credits for children and/or dependent adults. These incentives are in addition to our standard benefit package which includes:
- Paid Time Off
- Education Assistance for career growth
- Free secured parking on site of the hospital
- Free Health and Wellness Programs
- Rotated Holiday Schedule
Expectations:
- Create a positive patient experience for pediatric and adult patients needing venipuncture, capillary procedures, and special collections
- Process and prepare samples for testing to include validating patient identity, centrifugation, aliquoting, and preserving sample integrity
- Conduct Breath Alcohol Testing and urine collection for drug screens
- Follow Department of Transportation (DOT) guidelines where applicable
- Record all order alterations accurately and timely
- Utilize our hospital and lab information systems for specimen labels and orders
- Test ready samples are delivered for testing or packaged for dispatch following specific guidelines.
- Record final disposition into the sample inventory system/storage program
Related Skills: Phlebotomy, Phlebotomist, Donor Specialist, Venipuncture, Specimen Preparation, Customer Service, MA, Medical Assistant
Job Summary
Collects appropriate samples for testing, including phlebotomy procedures, venous and capillary punctures, and urine collections for medical and legal testing procedures. Work also includes: 1) computer inquiry and entry to maintain patient demographic as well as test ordering details in multiple computer systems in accordance with compliance guidelines; 2) processing and preparing samples for testing at FHS laboratories; and 3) processing, preparing and packaging samples for delivery to testing labs. An incumbent may also provide guidance to new employees/students on department procedures and policies. Work is conducted in accordance with all regulatory accreditation agency requirements.
Work requires: 1) ability to communicate effectively, 2) exemplify customer service and 3) knowledge of laboratory procedures and equipment, accessioning, verifying specimens and specimen requirements, and skills in using a laboratory information system.
Some assignments may require out-of-office travel.
Essential Job Duties
Performs collections to include venipuncture, capillary procedures, and special collections on pediatric and adult inpatient and outpatient populations using safety devices and tools appropriate for the situation. If applicable, performs urine drug screen collection and Breath Alcohol Testing.
Perform the urine drug collection and testing according to DOT standards.
Provides communications support using established customer service standards.
Accesses hospital and lab information system programs to perform ordering, sample labeling, log-in, test cancellation, test add-on, etc. and final disposition into the sample inventory system/storage program.
Performs processing duties and prepares samples for testing to include: validating patient identity, labeling, centrifugation, aliquoting, and preserving sample integrity. Test ready samples are delivered for testing or packaged for dispatch following specific guidelines.
Completes follow up protocol and maintains audit trail for ambiguous orders or issues to bring resolution to concerns in accordance with department procedures.
Job Summary
Collects appropriate samples for testing, including phlebotomy procedures, venous and capillary punctures, and urine collections for medical and legal testing procedures. Work also includes: 1) computer inquiry and entry to maintain patient demographic as well as test ordering details in multiple computer systems in accordance with compliance guidelines; 2) processing and preparing samples for testing at FHS laboratories; and 3) processing, preparing and packaging samples for delivery to testing labs. An incumbent may also provide guidance to new employees/students on department procedures and policies. Work is conducted in accordance with all regulatory accreditation agency requirements.
Work requires: 1) ability to communicate effectively, 2) exemplify customer service and 3) knowledge of laboratory procedures and equipment, accessioning, verifying specimens and specimen requirements, and skills in using a laboratory information system.
Some assignments may require out-of-office travel.
Essential Job Duties
Performs collections to include venipuncture, capillary procedures, and special collections on pediatric and adult inpatient and outpatient populations using safety devices and tools appropriate for the situation. If applicable, performs urine drug screen collection and Breath Alcohol Testing.
Perform the urine drug collection and testing according to DOT standards.
Provides communications support using established customer service standards.
Accesses hospital and lab information system programs to perform ordering, sample labeling, log-in, test cancellation, test add-on, etc. and final disposition into the sample inventory system/storage program.
Performs processing duties and prepares samples for testing to include: validating patient identity, labeling, centrifugation, aliquoting, and preserving sample integrity. Test ready samples are delivered for testing or packaged for dispatch following specific guidelines.
Completes follow up protocol and maintains audit trail for ambiguous orders or issues to bring resolution to concerns in accordance with department procedures.
