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Search Results Page 134 of 232

Job Summary: Performs a variety of administrative support duties associated with the patient intake process in accordance with established internal guidelines and procedures. Work includes 1) scheduling patient appointments, 2) collecting, recording and distributing patient demographic and financial data, 3) gathering/validating insurance information and obtaining authorization for services, and 4) performing related administrative support duties. Work requires knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent follows proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Work requires strong customer service skills and familiarity with department specific computer systems.   Essential Job Duties: Schedules patients for department services, including calling patients to set up and confirm scheduled appointments and recording cancellations and rescheduling time slot. Receives, collects, verifies, records, updates and distributes patient medical records, demographics and financial information in accordance with FHS standards and guidelines. Gathers and validates insurance information and contacts insurance companies to initiate and follow up on authorizations. Performs a variety of related administrative support duties for department. Exhibits and adheres to CHI Franciscan Health’s Core Values of Reverence, Integrity, Compassion and Excellence.  
Job ID
2021-163213
Department
Oncology Admin
Shift
Day
Facility / Process Level : Name
CHI Franciscan St. Anthony
Employment Type
Full Time
Location
WA-GIG HARBOR
Patient Account Representatives with MercyOne, have a variety of skills in cash handling and credit card protocols. We are looking for dedicated local individuals (not a remote position) to join our Physician Billing Office team! Some of your responsibilities include: - Adheres to all cash handling and credit card processes and protocols - Maintains, batches and logs bank batches, electronic funds transfers, online banking website, and the online credit card website on a daily basis - Matches electronic remittance advices, logs information, and remits necessary information to Systems Team according to the Posting Protocol and within the established IT submission timeframe - Reconcile the cash reconciliation spreadsheet on a daily basis and provide month end support as required - Maintain a positive working relationship with the lockbox contact in order to identify and resolve any issuesScanner/Paper Claims Processing - Responsible for scanning documents into scanning database by assigning batch number and batch labels based on defined naming convention to ensure the documents are easily accessible through defined search techniques - Assists others in locating scanned documents involving complex searches - Responsible for preparing paper claims to be filed to the insurance payers by editing the claims as required by the payers and attaching EOB copies as necessary. - Files all scanned documentation and prepares documents for off-site storage MercyOne provides you with the same level of care you provide for others. We care about our employees' well-being and offer benefits that complement work/life balance.                                                   We offer the following benefits to support you and your family: - Health/Dental/Vision Insurance - Flexible spending accounts - Voluntary Protection: Group Accident, Critical Illness, and Identity Theft  - Free Premium Membership to Care.com with preloaded credits for children and/or dependent adults - Employee Assistance Program (EAP) for you and your family - Paid Time Off (PTO)  - Tuition Assistance for career growth and development - Matching 401(k) and 457(b) Retirement Programs - Wellness Program #missioncritical  
Job ID
2020-112331
Department
Physicians Billing System
Shift
Day
Facility / Process Level : Name
MercyOne
Employment Type
Full Time
Location
IA-ADEL
Patient Account Representatives with MercyOne, have a variety of skills in cash handling and credit card protocols. We are looking for dedicated local individuals (not a remote position) to join our Physician Billing Office team! Some of your responsibilities include: - Adheres to all cash handling and credit card processes and protocols - Maintains, batches and logs bank batches, electronic funds transfers, online banking website, and the online credit card website on a daily basis - Matches electronic remittance advices, logs information, and remits necessary information to Systems Team according to the Posting Protocol and within the established IT submission timeframe - Reconcile the cash reconciliation spreadsheet on a daily basis and provide month end support as required - Maintain a positive working relationship with the lockbox contact in order to identify and resolve any issuesScanner/Paper Claims Processing - Responsible for scanning documents into scanning database by assigning batch number and batch labels based on defined naming convention to ensure the documents are easily accessible through defined search techniques - Assists others in locating scanned documents involving complex searches - Responsible for preparing paper claims to be filed to the insurance payers by editing the claims as required by the payers and attaching EOB copies as necessary. - Files all scanned documentation and prepares documents for off-site storage MercyOne provides you with the same level of care you provide for others. We care about our employees' well-being and offer benefits that complement work/life balance.   We offer the following benefits to support you and your family: - Health/Dental/Vision Insurance - Flexible spending accounts - Voluntary Protection: Group Accident, Critical Illness, and Identity Theft  - Free Premium Membership to Care.com with preloaded credits for children and/or dependent adults - Employee Assistance Program (EAP) for you and your family - Paid Time Off (PTO)  - Tuition Assistance for career growth and development - Matching 401(k) and 457(b) Retirement Programs - Wellness Program #missioncritical  
Job ID
2020-112330
Department
Physicians Billing System
Shift
Day
Facility / Process Level : Name
MercyOne
Employment Type
Full Time
Location
IA-DES MOINES
Expectations: - Answers phones promptly and courteously - Handles patient accounts confidentially - Maintain chart order established by clinic, when filing correspondence in patient record - Handles collections of patient money in accurate honest mannerism - Maintains good working relationships with patients, clinic staff, billing agency and insurance companies
Job ID
2021-159486
Department
Cardiology Clinic
Shift
Day
Facility / Process Level : Name
CHI St. Vincent Health
Employment Type
Full Time
Location
AR-LITTLE ROCK
MercyOne has an opening for a Patient Account Representative. This person would be responsible for the research, posting, and reconciling of payments, contractual adjustments, and denials. They must have the ability to interpret different explanation of benefits and remittance advices from multiple payer.  Contacting payers to resolve any discrepancies.  Adhere to all cash posting processes, productivity expectations, and quality assurance standards.    Essential Functions and Responsibilities: - Demonstrates written, verbal, and nonverbal communication that is consistent with the Mercy Mission, Values and I Will Statements to all patients, families, visitors, medical staff, colleagues, vendors and other internal and external customers. - Acts as a patient advocate by responding to and addressing all patient concerns in a timely manner. - Demonstrates the ability to understand and effectively utilize a highly complex billing system(s). - Responsible for the posting of all assigned cash payments, adjustments, and/or remark codes to the appropriate claim, service date and/or account from all EOB’s and ERA’s.  
Job ID
2020-143768
Department
Accounts Payable
Shift
Day
Facility / Process Level : Name
MercyOne
Employment Type
Full Time
Location
IA-ADEL
Patient Account Representatives with MercyOne, have a variety of skills in cash handling and credit card protocols. We are looking for dedicated local individuals (not a remote position) to join our Physician Billing Office team! Some of your responsibilities include: - Adheres to all cash handling and credit card processes and protocols - Maintains, batches and logs bank batches, electronic funds transfers, online banking website, and the online credit card website on a daily basis - Matches electronic remittance advices, logs information, and remits necessary information to Systems Team according to the Posting Protocol and within the established IT submission timefrme - Reconcile the cash reconciliation spreadsheet on a daily basis and provide month end support as required - Maintain a positive working relationship with the lockbox contact in order to identify and resolve any issuesScanner/Paper Claims Processing - Responsible for scanning documents into scanning database by assigning batch number and batch labels based on defined naming convention to ensure the documents are easily accessible through defined search techniques - Assists others in locating scanned documents involving complex searches - Responsible for preparing paper claims to be filed to the insurance payers by editing the claims as required by the payers and attaching EOB copies as necessary. - Files all scanned documentation and prepares documents for off-site storage    
Job ID
2021-155034
Department
Clinic Billing
Shift
Day
Facility / Process Level : Name
MercyOne
Employment Type
Full Time
Location
IA-DES MOINES
Patient Account Representatives with MercyOne, have a variety of skills in cash handling and credit card protocols. We are looking for dedicated individuals to join our Physician Billing Office team! Some of your responsibilities include: - Adheres to all cash handling and credit card processes and protocols - Maintains, batches and logs bank batches, electronic funds transfers, online banking website, and the online credit card website on a daily basis - Matches electronic remittance advices, logs information, and remits necessary information to Systems Team according to the Posting Protocol and within the established IT submission timeframe - Reconcile the cash reconciliation spreadsheet on a daily basis and provide month end support as required - Maintain a positive working relationship with the lockbox contact in order to identify and resolve any issuesScanner/Paper Claims Processing - Responsible for scanning documents into scanning database by assigning batch number and batch labels based on defined naming convention to ensure the documents are easily accessible through defined search techniques - Assists others in locating scanned documents involving complex searches - Responsible for preparing paper claims to be filed to the insurance payers by editing the claims as required by the payers and attaching EOB copies as necessary. - Files all scanned documentation and prepares documents for off-site storage  
Job ID
2021-155033
Department
Clinic Billing
Shift
Day
Facility / Process Level : Name
MercyOne
Employment Type
Full Time
Location
IA-DES MOINES
Patient Account Representatives with MercyOne, have a variety of skills in cash handling and credit card protocols. We are looking for dedicated local individuals (not a remote position) to join our Physician Billing Office team! Some of your responsibilities include: - Adheres to all cash handling and credit card processes and protocols - Maintains, batches and logs bank batches, electronic funds transfers, online banking website, and the online credit card website on a daily basis - Matches electronic remittance advices, logs information, and remits necessary information to Systems Team according to the Posting Protocol and within the established IT submission timeframe - Reconcile the cash reconciliation spreadsheet on a daily basis and provide month end support as required - Maintain a positive working relationship with the lockbox contact in order to identify and resolve any issuesScanner/Paper Claims Processing - Responsible for scanning documents into scanning database by assigning batch number and batch labels based on defined naming convention to ensure the documents are easily accessible through defined search techniques - Assists others in locating scanned documents involving complex searches - Responsible for preparing paper claims to be filed to the insurance payers by editing the claims as required by the payers and attaching EOB copies as necessary. - Files all scanned documentation and prepares documents for off-site storage    
Job ID
2021-155032
Department
Clinic Billing
Shift
Day
Facility / Process Level : Name
MercyOne
Employment Type
Full Time
Location
IA-DES MOINES
Patient Account Representatives with MercyOne, have a variety of skills in cash handling and credit card protocols. We are looking for dedicated local individuals (not a remote position) to join our Physician Billing Office team! Some of your responsibilities include: - Adheres to all cash handling and credit card processes and protocols - Maintains, batches and logs bank batches, electronic funds transfers, online banking website, and the online credit card website on a daily basis - Matches electronic remittance advices, logs information, and remits necessary information to Systems Team according to the Posting Protocol and within the established IT submission timefrme - Reconcile the cash reconciliation spreadsheet on a daily basis and provide month end support as required - Maintain a positive working relationship with the lockbox contact in order to identify and resolve any issuesScanner/Paper Claims Processing - Responsible for scanning documents into scanning database by assigning batch number and batch labels based on defined naming convention to ensure the documents are easily accessible through defined search techniques - Assists others in locating scanned documents involving complex searches - Responsible for preparing paper claims to be filed to the insurance payers by editing the claims as required by the payers and attaching EOB copies as necessary. - Files all scanned documentation and prepares documents for off-site storage    
Job ID
2021-159787
Department
Patient Accounting
Shift
Day
Facility / Process Level : Name
MercyOne
Employment Type
Full Time
Location
IA-DES MOINES
Patient Account Representatives with MercyOne, have a variety of skills in cash handling and credit card protocols. We are looking for dedicated local individuals (not a remote position) to join our Physician Billing Office team! Some of your responsibilities include: - Adheres to all cash handling and credit card processes and protocols - Maintains, batches and logs bank batches, electronic funds transfers, online banking website, and the online credit card website on a daily basis - Matches electronic remittance advices, logs information, and remits necessary information to Systems Team according to the Posting Protocol and within the established IT submission timeframe - Reconcile the cash reconciliation spreadsheet on a daily basis and provide month end support as required - Maintain a positive working relationship with the lockbox contact in order to identify and resolve any issuesScanner/Paper Claims Processing - Responsible for scanning documents into scanning database by assigning batch number and batch labels based on defined naming convention to ensure the documents are easily accessible through defined search techniques - Assists others in locating scanned documents involving complex searches - Responsible for preparing paper claims to be filed to the insurance payers by editing the claims as required by the payers and attaching EOB copies as necessary. - Files all scanned documentation and prepares documents for off-site storage  
Job ID
2021-151239
Department
Physicians Billing System
Shift
Day
Facility / Process Level : Name
MercyOne
Employment Type
Full Time
Location
IA-DES MOINES
Responsible for the research, posting, and reconciling of payments, contractual adjustments, and denials.  Ability to interpret different explanation of benefits and remittance advices from multiple payer.  Contacting payers to resolve any discrepancies.  Adhere to all cash posting processes, productivity expectations, and quality assurance standards.    - Demonstrates written, verbal, and nonverbal communication that is consistent with the Mercy Mission, Values and I Will Statements to all patients, families, visitors, medical staff, colleagues, vendors and other internal and external customers. - Promotes the Spirit of Mercy by displaying an attitude and behaviors that are consistent with the Mercy Mission, Value and I Will Statements. - Acknowledges patient rights with regard to confidentiality by maintaining patient confidentiality and following HIPAA guidelines and regulations at all times. - Acts as a patient advocate by responding to and addressing all patient concerns in a timely manner. - Maintains current on all mandatory employment requirements including but not limited to Orientation Attendance (new hires), CHI Mandatory Education Courses, CHI additional Education Courses, Health Review, TB Testing and Annual Flu Shot. - Must be a self- started and demonstrate the ability to work independently by making appropriate decisions according to the organizational and departmental guidelines that fall within the scope of the position. - Demonstrates the ability to understand and effectively utilize a highly complex billing system(s). - Maintains current knowledge of all Federal, State and compliance regulations related to billing and insurance as required based on the scope of the position. - Demonstrates an understanding of HCFA 1500 claim forms, CPT, ICD.9 and HCPCS codes specific to insurance carrier requirements as required based on scope of the position. - Maintains clear and concise documentation in claims and/or online notes as required based on the scope of the position. - Participates effectively as a team member. - Maintains competent job performance or better. - Maintains an organized work area that enhances the organizational/departmental image. - Reports any and all issues related to workflow backlog or identified process related concerns to Manager.   Patient Account Rep II – Cash Posting - Responsible for the posting of all assigned cash payments, adjustments, and/or remark codes to the appropriate claim, service date and/or account from all EOB’s and ERA’s. - Possesses ability to comprehend complex insurance claims and explanations of benefits in various payer formats - Adheres to all cash posting processes and protocols - Contacts payers to resolve issues necessary in order to reconcile and apply payments - Reconciles each batch to the check deposit amount - Initiates the refund/recoup process for all credit balances - Maintains ability to recognize claim denials on EOB’s/ERA’s and applies information appropriately to allow for additional follow up as necessary - Brings all variances to resolution within established timeframes - Maintains productivity standards defined by management. - Ability to research errors that resulted in unposted claim payments. - Coordinate activities for unidentified payments. - Maintains working knowledge of multiple payer websites - Maintains knowledge of all government and non-governmental industry regulation changes.  
Job ID
2020-121537
Department
Physicians Billing System
Shift
Day
Facility / Process Level : Name
MercyOne
Employment Type
Full Time
Location
IA-DES MOINES
Responsible for covering all Patient Services personnel and their job responsibilities.  This includes the following positions:  Switchboard Operator, Front Desk Check In, Physician Scheduler, and Device Desk. Responsible for checking in patients, verify demographic information for nuclear studies.  Responsible for obtaining prior authorization from insurance carriers for nuclear studies. This may require traveling to our satellite clinics to cover staff when necessary.  This position also may include other duties as assigned by Patient Services Supervisor.    - Attention to Detail: Able to accurately perform the assigned work without error.  Expected to understand patient health insurance providers and scheduling protocol for physicians and APNs.   - Multi-tasking: Able to work through large volume reports, communicate to hospital staff, clinic staff and patients, and assist with answering the phone or helping a patient in the office while maintaining accuracy and complete tasks.  Able to schedule clinic appointments per protocol for different physician and departments. - Reasoning Abilities: Exhibits ability to think through the scheduling process and appropriately schedule hospital and clinic procedures/appointments. Understands where to direct patient questions when answering the phone and can successfully hand off to other team members when appropriate.  Identifies problems and presents to Supervisor if unable to resolve.  - Teamwork Orientation: Works cooperatively & collaboratively with others toward the accomplishment of shared goals. - Achieves Results: Reflects a drive to achieve and outperform.  Accepts responsibility for actions and results. - Learning and Growth: Has a commitment to continuous learning. - Communication: Practices attentive and active listening and can restate opinions of others; communicates messages in a way that has the desired effect.
Job ID
2021-153947
Department
Cardiology Clinic
Shift
Day
Facility / Process Level : Name
CHI St. Vincent Health
Employment Type
Full Time
Location
AR-NORTH LITTLE ROCK
Patient Account Representatives II with MercyOne, have a variety of skills in cash handling and credit card protocols. We are looking for dedicated local individuals (not a remote position) to join our Physician Billing Office team! Some of your responsibilities include: - Adheres to all cash handling and credit card processes and protocols - Maintains, batches and logs bank batches, electronic funds transfers, online banking website, and the online credit card website on a daily basis - Matches electronic remittance advices, logs information, and remits necessary information to Systems Team according to the Posting Protocol and within the established IT submission timeframe - Reconcile the cash reconciliation spreadsheet on a daily basis and provide month end support as required - Maintain a positive working relationship with the lockbox contact in order to identify and resolve any issuesScanner/Paper Claims Processing - Responsible for scanning documents into scanning database by assigning batch number and batch labels based on defined naming convention to ensure the documents are easily accessible through defined search techniques - Responsible for preparing paper claims to be filed to the insurance payers by editing the claims as required by the payers and attaching EOB copies as necessary. - Files all scanned documentation and prepares documents for off-site storage    
Job ID
2020-110091
Department
Physicians Billing System
Shift
Day
Facility / Process Level : Name
MercyOne
Employment Type
Full Time
Location
IA-DES MOINES
To serve as the liaison between patients and families of electrophysiology, cardiac cath lab, interventional radiology, endovascular, all Short Stay and Imaging Holding patients, and hospital professional staff, including all Chattanooga Heart Institute physicians. Listens and communicates and offers compassionate help and stress management techniques and exercises crisis intervention skills.   1. Checks patients and families in upon arrival. 2. Orient families and visitors of Short Stay and Imaging Holding patients to hospital waiting areas. 3. Weighs patients on admission, encourages stop at the restroom, then escorts them to their assigned room. 4. Notify unit secretary and RN of patient’s arrival. If no one is readily available to meet the patient in the room, PA instructs the patient to undress then dress in the hospital gown provided and lets them know that someone will be right with them. 5. Receives all calls from RN to escort the family back to visit the patient prior to the procedure as well as after consultation with physician. 6. Receives calls from the Cath Lab and EP lab with procedure start times, updates and finish times. PA communicates all of the information from these calls to each family. 7. PA escorts family to consult room to speak with the physician once the procedure is finished. 8. PA completes Thank You cards and mail. Maintains refreshment area for patients and family. 9. Assists with wayfinding for all visitors of the hospital. 10. Diplomatically, firmly and consistently supports hospital values and policies. Chief responsibility is to model our core values, thus assuring satisfaction for patients, families, visitors, associates 11. Other duties as assigned by management.
Job ID
2021-159615
Department
Volunteer Services
Shift
Evening
Facility / Process Level : Name
CHI Memorial Chattanooga
Employment Type
Full Time
Location
TN-CHATTANOOGA
- Creates a warm and welcoming environment for all patients, families and visitors. - Models excellent customer service, interpersonal skills, and professional abilities when interacting with all persons. - Directs, guides, and transports patients and visitors to various sites, locations and areas within MercyOne Medical Center, along with offering resource materials and general informational assistance. - Exhibits the ability to work in a team environment and collaborate with a variety of professionals, patients and their families, colleagues, medical staff, and the public while performing duties. - Explains and assists in the implementation of hospital policies and procedures for visitors, patients, and the public. - Demonstrates appropriate and effective written, verbal, and nonverbal communication. - Provide comfort, connection and non-clinical support to patients and guests. Examples: Comfort Carts, Video Conferencing with patient and family members - Maintains confidentiality regarding all patients and personnel information. - Participates in patient rounding and visitor rounding to ensure the best possible experience. Acts as a liaison between patients and clinical staff as needed. - Covers Patient Ambassador duties as needed. - Proactively seeks to create positive experience for patients and guests. - Assists with loading patients and/or baggage into/out of automobiles. - Performs other duties as assigned.  
Job ID
2021-157435
Department
Patient Experience
Shift
Varied
Facility / Process Level : Name
MercyOne Des Moines Medical Center
Employment Type
Full Time
Location
IA-DES MOINES
Job Summary / Purpose Exhibits and models a welcoming, helpful and caring presence while delivering specific information, directions and assistance to patient(s), families, visitors and staff within MercyOne.  Ensures the various needs of patients and their family are met.  Essential Key Job Responsibilities - Creates a warm and welcoming environment for all patients, families and visitors. - Models excellent customer service, interpersonal skills, and professional abilities when interacting with all persons. - Directs, guides, and transports patients and visitors to various sites, locations and areas within MercyOne Medical Center, along with offering resource materials and general informational assistance. - Exhibits the ability to work in a team environment and collaborate with a variety of professionals, patients and their families, colleagues, medical staff, and the public while performing duties. - Explains and assists in the implementation of hospital policies and procedures for visitors, patients, and the public. - Demonstrates appropriate and effective written, verbal, and nonverbal communication. - Maintains confidentiality regarding all patients and personnel information. - Participates in patient rounding and visitor rounding to ensure the best possible experience. Acts as a liaison between patients and clinical staff as needed. - Parks, locates and retrieves automobiles in and from the parking lots. - Assists with loading patients and/or baggage into/out of automobiles. - Performs other duties as assigned.
Job ID
2020-141491
Department
Patient Experience
Shift
Day
Facility / Process Level : Name
MercyOne Des Moines Medical Center
Employment Type
Part Time
Location
IA-DES MOINES
  Expectations: - Provide a variety of routine tasks and direct patient care to support our patients and our clinical teams - Answer call lights and unit phone to assist with questions and concerns from patients and family members - Communicate, monitor and document pertinent patient information - Assist with admission, transfers, transporting, lifting, and discharge of patients - Make rounds and respond promptly to patients, families, and clinical team requests - Work effectively and collaboratively in a diverse and multi-cultural environment - Assist in organization, cleaning, and safety of the unit and patient rooms
Job ID
2021-152794
Department
Medical / Surgical / Telemetry
Shift
Night
Facility / Process Level : Name
CHI St. Luke's Brazosport
Employment Type
Per Diem
Location
TX-LAKE JACKSON
- Provide a variety of routine tasks and direct patient care to support our patients and our clinical teams.  - Answer call lights and unit phone to assist with questions and concerns from patients and family members.   - Communicate, monitor and document pertinent patient information - Assist with admission, transfers, transporting, lifting, and discharge of patients - Make rounds and respond promptly to patients, families, and clinical team requests. - Work effectively and collaboratively in a diverse and multi-cultural environment. - Assist in organization, cleaning, and safety of the unit and patient rooms
Job ID
2021-161210
Department
Telemetry CVU – Cardiovascular
Shift
Day
Facility / Process Level : Name
CHI Baylor St. Luke's Medical Center
Employment Type
Full Time
Location
TX-HOUSTON
Expectations: - Provide a variety of routine tasks and direct patient care to support our patients and our clinical teams - Answer call lights and unit phone to assist with questions and concerns from patients and family members - Communicate, monitor and document pertinent patient information - Assist with admission, transfers, transporting, lifting, and discharge of patients - Make rounds and respond promptly to patients, families, and clinical team requests - Work effectively and collaboratively in a diverse and multi-cultural environment - Assist in organization, cleaning, and safety of the unit and patient rooms
Job ID
2021-161637
Department
Acute Inpatient Physical Therapy
Shift
Varied
Facility / Process Level : Name
CHI St. Luke's Brazosport
Employment Type
Per Diem
Location
TX-LAKE JACKSON
  Expectations: - Provide a variety of routine tasks and direct patient care to support our patients and our clinical teams - Answer call lights and unit phone to assist with questions and concerns from patients and family members - Communicate, monitor and document pertinent patient information - Assist with admission, transfers, transporting, lifting, and discharge of patients - Make rounds and respond promptly to patients, families, and clinical team requests - Work effectively and collaboratively in a diverse and multi-cultural environment - Assist in organization, cleaning, and safety of the unit and patient rooms
Job ID
2021-152793
Department
Medical / Surgical / Telemetry
Shift
Night
Facility / Process Level : Name
CHI St. Luke's Brazosport
Employment Type
Full Time
Location
TX-LAKE JACKSON
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