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Search Results Page 140 of 241

Franciscan Medical Group is currently seeking a full time Patient Access Rep II for our Franciscan Medical Clinic in Lakewood, WA. Come join or team-we re recruiting for a strong team player for our clinic where you will have the opportunity to participate in practice and team building creating the best place to work and heal.    Job Summary: Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures. Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s medical record, 3) gathering/validating insurance information using routine methods, scheduling patient appointments, 4) collecting co-pays, co-insurance and prior balances, 5) obtaining and processing of referrals, authorizations and pre-certifications for patients requiring ancillary testing and/or surgical procedures, and 6) working with patients to ensure the patient’s referral needs are fulfilled and determining insurance benefit coverage for hardware related items such as retail contact lenses by working directly with patients’ insurance carriers, ever needed. Work requires critical thinking, hearing the needs of the patient meeting those needs by offering multiple options and solutions, knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent following proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Strong customer service skills are required offering the highest level of service to every patient every time. This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes. Overall, the nature of the work and job requirements is consistent between locations. An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly. The incumbent may also be located in a Call Center environment interacting with patients on the phone.   Essential Duties: - Registers and/or checks patients in/out. - Handles and reconciles payments. - Continually monitors and reconciles issues prior to patient visit. - Processes referral orders and/or pre-authorizations. - Coordinates appointments and ancillary services. - Responds to patient questions regarding routine billing and insurance matters. - Coordinates patient instructional/educational activities.
Job ID
2021-156722
Department
Family Care
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Full Time
Location
WA-LAKEWOOD
Do you want to be a part of something great? Franciscan Medical Group is currently looking for a full-time Patient Access Rep II for the Franciscan Medical Group Primary/Prompt Care Clinic. Become a member of a dynamic clinic with a culture of teamwork and make a positive impact. 10 hour shifts and free parking! No weekends or organizationally recognized holidays required.   Job Summary: Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures.  Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s medical record, 3) gathering/validating insurance information using routine methods, scheduling patient appointments, 4) collecting co-pays, co-insurance and prior balances, 5) obtaining and processing of referrals, authorizations and pre-certifications for patients requiring ancillary testing and/or surgical procedures, and 6) working with patients to ensure the patient’s referral needs are fulfilled and determining insurance benefit coverage for hardware related items such as retail contact lenses by working directly with patients’ insurance carriers, ever needed.   Work requires critical thinking, hearing the needs of the patient meeting those needs by offering multiple options and solutions, knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process.  An incumbent following proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management.  Strong customer service skills are required offering the highest level of service to every patient every time. This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes.  Overall, the nature of the work and job requirements is consistent between locations. An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly.  The incumbent may also be located in a Call Center environment interacting with patients on the phone.    Essential Duties: - Registers and/or checks patients in/out. - Handles and reconciles payments. - Continually monitors and reconciles issues prior to patient visit. - Processes referral orders and/or pre-authorizations. - Coordinates appointments and ancillary services. - Responds to patient questions regarding routine billing and insurance matters. - Coordinates patient instructional/educational activities.
Job ID
2021-156859
Department
Family Care
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Full Time
Location
WA-BURIEN
Franciscan Medical Group is currently looking for a full-time Patient Access Rep II for the Franciscan Prompt Care in Bonney Lake. Collaborative team with a positive culture and friendly environment.   Job Summary: Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures.  Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s medical record, 3) gathering/validating insurance information using routine methods, scheduling patient appointments, 4) collecting co-pays, co-insurance and prior balances, 5) obtaining and processing of referrals, authorizations and pre-certifications for patients requiring ancillary testing and/or surgical procedures, and 6) working with patients to ensure the patient’s referral needs are fulfilled and determining insurance benefit coverage for hardware related items such as retail contact lenses by working directly with patients’ insurance carriers, ever needed.   Work requires critical thinking, hearing the needs of the patient meeting those needs by offering multiple options and solutions, knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process.  An incumbent following proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management.  Strong customer service skills are required offering the highest level of service to every patient every time. This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes.  Overall, the nature of the work and job requirements is consistent between locations. An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly.  The incumbent may also be located in a Call Center environment interacting with patients on the phone.    Essential Duties: - Registers and/or checks patients in/out. - Handles and reconciles payments. - Continually monitors and reconciles issues prior to patient visit. - Processes referral orders and/or pre-authorizations. - Coordinates appointments and ancillary services. - Responds to patient questions regarding routine billing and insurance matters. - Coordinates patient instructional/educational activities.
Job ID
2021-155473
Department
Family Care
Shift
Varied
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Full Time
Location
WA-BONNEY LAKE
Franciscan Medical Group is currently looking for a full-time Patient Access Rep II for the Franciscan Prompt Care in Bonney Lake. Collaborative team with a positive culture and friendly environment.   Job Summary: Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures.  Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s medical record, 3) gathering/validating insurance information using routine methods, scheduling patient appointments, 4) collecting co-pays, co-insurance and prior balances, 5) obtaining and processing of referrals, authorizations and pre-certifications for patients requiring ancillary testing and/or surgical procedures, and 6) working with patients to ensure the patient’s referral needs are fulfilled and determining insurance benefit coverage for hardware related items such as retail contact lenses by working directly with patients’ insurance carriers, ever needed.   Work requires critical thinking, hearing the needs of the patient meeting those needs by offering multiple options and solutions, knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process.  An incumbent following proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management.  Strong customer service skills are required offering the highest level of service to every patient every time. This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes.  Overall, the nature of the work and job requirements is consistent between locations. An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly.  The incumbent may also be located in a Call Center environment interacting with patients on the phone.    Essential Duties: - Registers and/or checks patients in/out. - Handles and reconciles payments. - Continually monitors and reconciles issues prior to patient visit. - Processes referral orders and/or pre-authorizations. - Coordinates appointments and ancillary services. - Responds to patient questions regarding routine billing and insurance matters. - Coordinates patient instructional/educational activities.
Job ID
2021-155467
Department
Family Care
Shift
Varied
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Full Time
Location
WA-BONNEY LAKE
Franciscan Medical Group is currently looking for a per diem Patient Access Rep II for the high volume Franciscan Prompt/Primary Care Clinic in Bonney Lake. Collaborative and supportive team environment with a positive culture and beautiful view of Mt. Rainier. Come join our team!   Job Summary: Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures.  Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s medical record, 3) gathering/validating insurance information using routine methods, scheduling patient appointments, 4) collecting co-pays, co-insurance and prior balances, 5) obtaining and processing of referrals, authorizations and pre-certifications for patients requiring ancillary testing and/or surgical procedures, and 6) working with patients to ensure the patient’s referral needs are fulfilled and determining insurance benefit coverage for hardware related items such as retail contact lenses by working directly with patients’ insurance carriers, ever needed.   Work requires critical thinking, hearing the needs of the patient meeting those needs by offering multiple options and solutions, knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process.  An incumbent following proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management.  Strong customer service skills are required offering the highest level of service to every patient every time. This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes.  Overall, the nature of the work and job requirements is consistent between locations. An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly.  The incumbent may also be located in a Call Center environment interacting with patients on the phone.    Essential Duties: - Registers and/or checks patients in/out. - Handles and reconciles payments. - Continually monitors and reconciles issues prior to patient visit. - Processes referral orders and/or pre-authorizations. - Coordinates appointments and ancillary services. - Responds to patient questions regarding routine billing and insurance matters. - Coordinates patient instructional/educational activities.
Job ID
2021-154825
Department
Urgent Care Center
Shift
Varied
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Per Diem
Location
WA-BONNEY LAKE
Franciscan Medical Group is currently looking for a full-time Patient Access Rep II for the Franciscan Women's Health Clinic CHI/Virginia Mason Joint Venture in Downtown Seattle. Day shift and no weekends or organizationally recognized holidays required.    Job Summary: Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures.  Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s medical record, 3) gathering/validating insurance information using routine methods, scheduling patient appointments, 4) collecting co-pays, co-insurance and prior balances, 5) obtaining and processing of referrals, authorizations and pre-certifications for patients requiring ancillary testing and/or surgical procedures, and 6) working with patients to ensure the patient’s referral needs are fulfilled and determining insurance benefit coverage for hardware related items such as retail contact lenses by working directly with patients’ insurance carriers, ever needed.   Work requires critical thinking, hearing the needs of the patient meeting those needs by offering multiple options and solutions, knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process.  An incumbent following proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management.  Strong customer service skills are required offering the highest level of service to every patient every time. This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes.  Overall, the nature of the work and job requirements is consistent between locations. An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly.  The incumbent may also be located in a Call Center environment interacting with patients on the phone.    Essential Duties: - Registers and/or checks patients in/out. - Handles and reconciles payments. - Continually monitors and reconciles issues prior to patient visit. - Processes referral orders and/or pre-authorizations. - Coordinates appointments and ancillary services. - Responds to patient questions regarding routine billing and insurance matters. - Coordinates patient instructional/educational activities.
Job ID
2021-155263
Department
Womens and Childrens Services
Shift
Day
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Full Time
Location
WA-SEATTLE
Performs patient access, registration, admitting and financial counseling activities, which may include: patient pre-registration and registration, admittance, patient financial counseling, researching and evaluating federal, state and commercial insurance funding issues and screening patients for alternative government funding.     - Assembles all data and documents required for complete patient registration, including, pre-admission, admission, pre-registration and registration Functions; completes all insurance verifications and authorizations - Enters all patient demographic information; uses other department applications for eligibility and authorization - Assesses patient financial responsibility and collects co-pays and deductibles at time of admission - Screens admissions and informs referring physician offices, patients and their families about hospital policies and procedures regarding method of payment sources for services rendered - Obtains and documents funding information from patients and Provides information on available funding resources; obtains funding for patients in the statuses of scheduling, pre-registration, registration, or post registration as assigned - Uses payer resources and website to explore and assess eligibility; Initiates third party referrals, administers financial assistance policy and procedures to determine patient eligibility for discounted prices or charity care - Works in collaboration with all areas of the revenue cycle to identify and resolve issues and or barriers - Enters a variety of fiscally related information into databases; Maintains fiscal records and files - Responds to requests for information and inquiries related to patient access processes, policies, and/or other related information; researches and resolves customer problems
Job ID
2021-157011
Department
Family Care
Shift
Day
Facility / Process Level : Name
CHI St Joseph Health
Employment Type
Full Time
Location
TX-COLLEGE STATION
Performs patient access, registration, admitting and financial counseling activities, which may include: patient pre-registration and registration, admittance, patient financial counseling, researching and evaluating federal, state and commercial insurance funding issues and screening patients for alternative government funding.     - Assembles all data and documents required for complete patient registration, including, pre-admission, admission, pre-registration and registration Functions; completes all insurance verifications and authorizations - Enters all patient demographic information; uses other department applications for eligibility and authorization - Assesses patient financial responsibility and collects co-pays and deductibles at time of admission - Screens admissions and informs referring physician offices, patients and their families about hospital policies and procedures regarding method of payment sources for services rendered - Obtains and documents funding information from patients and Provides information on available funding resources; obtains funding for patients in the statuses of scheduling, pre-registration, registration, or post registration as assigned - Uses payer resources and website to explore and assess eligibility; Initiates third party referrals, administers financial assistance policy and procedures to determine patient eligibility for discounted prices or charity care - Works in collaboration with all areas of the revenue cycle to identify and resolve issues and or barriers - Enters a variety of fiscally related information into databases; Maintains fiscal records and files - Responds to requests for information and inquiries related to patient access processes, policies, and/or other related information; researches and resolves customer problems
Job ID
2021-155228
Department
Family Care
Shift
Day
Facility / Process Level : Name
CHI St Joseph Health
Employment Type
Full Time
Location
TX-COLLEGE STATION
POSITION SUMMARY     Performs patient access, registration, admitting and financial counseling activities, which may include: patient pre-registration and registration, admittance, patient financial counseling, researching and evaluating federal, state and commercial insurance funding issues and screening patients for alternative government funding. POSITION RESPONSIBILITIES 1. Assembles all data and documents required for complete patient registration, including, pre-admission, admission, pre-registration and registration Functions; completes all insurance verifications and authorizations   2. Enters all patient demographic information; uses other department applications for eligibility and authorization   3. Assesses patient financial responsibility and collects co-pays and deductibles at time of admission   4. Screens admissions and informs referring physician offices, patients and their families about hospital policies and procedures regarding method of payment sources for services rendered   5. Obtains and documents funding information from patients and Provides information on available funding resources; obtains funding for patients in the statuses of scheduling, pre-registration, registration, or post registration as assigned   6. Uses payer resources and website to explore and assess eligibility; Initiates third party referrals, administers financial assistance policy and procedures to determine patient eligibility for discounted prices or charity care   7. Works in collaboration with all areas of the revenue cycle to identify and resolve issues and or barriers   8. Enters a variety of fiscally related information into databases; Maintains fiscal records and files   9. Responds to requests for information and inquiries related to patient access processes, policies, and/or other related information; researches and resolves customer problems 
Job ID
2021-153514
Department
Patient Registration
Shift
Night
Facility / Process Level : Name
CHI St. Luke's Health–Patients Medical Center
Employment Type
Per Diem
Location
TX-Pasadena
POSITION SUMMARY     Performs patient access, registration, admitting and financial counseling activities, which may include: patient pre-registration and registration, admittance, patient financial counseling, researching and evaluating federal, state and commercial insurance funding issues and screening patients for alternative government funding. POSITION RESPONSIBILITIES 1. Assembles all data and documents required for complete patient registration, including, pre-admission, admission, pre-registration and registration Functions; completes all insurance verifications and authorizations   2. Enters all patient demographic information; uses other department applications for eligibility and authorization   3. Assesses patient financial responsibility and collects co-pays and deductibles at time of admission   4. Screens admissions and informs referring physician offices, patients and their families about hospital policies and procedures regarding method of payment sources for services rendered   5. Obtains and documents funding information from patients and Provides information on available funding resources; obtains funding for patients in the statuses of scheduling, pre-registration, registration, or post registration as assigned   6. Uses payer resources and website to explore and assess eligibility; Initiates third party referrals, administers financial assistance policy and procedures to determine patient eligibility for discounted prices or charity care   7. Works in collaboration with all areas of the revenue cycle to identify and resolve issues and or barriers   8. Enters a variety of fiscally related information into databases; Maintains fiscal records and files   9. Responds to requests for information and inquiries related to patient access processes, policies, and/or other related information; researches and resolves customer problems 
Job ID
2021-153511
Department
Patient Registration
Shift
Night
Facility / Process Level : Name
CHI St. Luke's Health–Patients Medical Center
Employment Type
Per Diem
Location
TX-Pasadena
Job Summary:  Performs a variety of general administrative support duties associated with the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with established internal guidelines and procedures.  Incumbents typically interact with patients directly at the front desk and/or on the phone to perform follow-up activities. Work includes: 1) ensuring patient is checked in/out for care, 2) collecting and entering demographic and financial data in the patient’s medical record, 3) gathering/validating insurance information using routine methods, scheduling patient appointments, 4) collecting co-pays, co-insurance and prior balances, 5) obtaining and processing of referrals, authorizations and pre-certifications for patients requiring ancillary testing and/or surgical procedures, and 6) working with patients to ensure the patient’s referral needs are fulfilled and determining insurance benefit coverage for hardware related items such as retail contact lenses by working directly with patients’ insurance carriers, ever needed.   Work requires critical thinking, hearing the needs of the patient meeting those needs by offering multiple options and solutions, knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process.  An incumbent following proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management.  Strong customer service skills are required offering the highest level of service to every patient every time.  This job exists in multiple locations, and while there may be minor differences in job content, they are not significant for classification purposes.  Overall, the nature of the work and job requirements is consistent between locations. An incumbent is located either behind-the-scenes, interacting with patients on the phone or at the front desk, interacting with patients directly.  The incumbent may also be located in a Call Center environment interacting with patients on the phone.   Essential Duties: Registers and/or checks patients in/out. Handles and reconciles payments.Continually monitors and reconciles issues prior to patient visit.Processes referral orders and/or pre-authorizations.Coordinates appointments and ancillary services. Responds to patient questions regarding routine billing and insurance matters.Coordinates patient instructional/educational activities.  
Job ID
2021-157325
Department
Patient Accounting
Shift
Varied
Facility / Process Level : Name
CHI Franciscan Medical Group
Employment Type
Full Time
Location
WA-BURIEN
Responsible for greeting patients, communicating with departments, scheduling appointments, answering phones, receiving payments, verifying necessary information and records in the medical record.  Provides information to patients so they may fully utilize and benefit from the clinic services.  Conveys a positive image of St. Joseph Regional Health Center. Proficient in Office Assistant I & II duties so that they can develop Office Assistant who are at a lower level on the career ladder.   - Greets patients in polite, prompt, helpful manner and provides any necessary instructions/directions. Informs appropriate department of patient`s arrival. - Answers phone in pleasant manner and routes calls, takes messages, responds to questions and deals with patients needs expeditiously. - Schedules follow-up appointments, and contacts no-show and canceled appointments to reschedule to ensure that no patient is lost to follow-up. - Verifies and updates patient information at each encounter with patient. - Collects copays, bad debts and prepays as specifies in the system at time of patient check-in. Issues receipts. - Obtains patient forms, consents, signatures as needed to keep patient's records up to date. - Collects and enters patient's insurance information into database. - Obtains referral information is necessary for patient's appointment. Ensuring proper authorizations are obtained before patient is seen in the office. - Assembles patient's charts for the next day visits, ensuring records from other offices have been received and scanned into patient's chart. - Processes medical records requests from offices and other entities. - Responsible for obtaining approvals through patient's insurance company for in/out of office procedures and surgeries. - Schedules surgeries, outpatient appointments and admissions per providers requests. - Handles all workers compensations and FMLA authorizations, eligibility for patient's appointments. - Responsible for collecting any co-insurance, deductibles, and cash payments for surgery/office procedures before services are rendered. - Maintains established par levels and places orders for supplies needed for office needs. - Performs other duties as assigned to meet the organization`s needs.
Job ID
2021-154422
Department
Neurosurgery
Shift
Day
Facility / Process Level : Name
CHI St Joseph Health
Employment Type
Full Time
Location
TX-BRYAN
Job Summary: Performs a variety of administrative support duties associated with the patient intake process in accordance with established internal guidelines and procedures. Work includes 1) scheduling patient appointments, 2) collecting, recording and distributing patient demographic and financial data, 3) gathering/validating insurance information and obtaining authorization for services, and 4) performing related administrative support duties. Work requires knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process. An incumbent follows proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management. Work requires strong customer service skills and familiarity with department specific computer systems.
Job ID
2020-134861
Department
Hospice
Shift
Day
Facility / Process Level : Name
CHI Franciscan St Joseph Medical Center
Employment Type
Per Diem
Location
WA-TACOMA
Job Summary:   Reveiw self-pay account receivables to ensure timely collections from patients.  Follow-up on bankruptcy notifications, discharges and court filings.  Responsible for answering phones and resolving issues with patient accounts, turning accounts to collections, initiating patient terminations, sending termination letters, and follow-up with probate court for deceased patients.   Essential Responsibilities: - Field patient and insurance calls/visits regarding patient acccounts receivables coming into the Business Office with attempts to resolve issues and collect balance from patients. - Maintain daily collection goals by collecting payments from patients on patient account receivables, by making telephone calls to encourage timely payments and set up payment arrangements. - Audit patient accounts for accuracy regarding charges, payments, demographics, insurance information and filing to ensure contractual agreements are being met. - Request adjustments, write-off, payment, transfers and refunds/recoups when appropriate. - Work A/R aging reports, review claims status, patient eligibility, accuracy of account information and modify as needed to ensure proper and timely payment. - Review patient charges for delinquency and make decisions regarding collection processes. - Review bankruptcy notification and discharges for adjustments to accounts.  File claims to bankruptcy court.  Review report from EPM quarterly to ensure timely follow up of bankruptcy claims. - Review deceased patient logs and reports weekly.  Follow up on accounts to determine status of estate.  Call appropriate probate court to determine estate status.  Complete adjustment request when appropriate. - Review accounts for patient termination based on financial guidelines per practice policy.  Send termination letter, review for completion of termination and send appropriate documentation to Medical Records. - Maintain a working knowledge of insurance guidelines through newsletters and websites.
Job ID
2021-157587
Department
Cardiology Clinic
Shift
Day
Facility / Process Level : Name
CHI Memorial
Employment Type
Full Time
Location
TN-CHATTANOOGA
The Patient Account Representative prepares and processes superbill charges and payments and post to patient accounts; schedules daily appointments; performs other duties as assigned.   ESSENTIAL FUNCTIONS: - COMMUNICATION - Answers phones promptly and courteously - Responds to mail regarding account inquires - Answers patient questions - Works one on one with billing agency to actively collect past due balances - File all correspondence in patient record - Researches patient problems and complaints for causes and solutions - INFORMATION MANAGEMENT - Verifies all ICD-9, CPT codes and modifiers when posting to patient account - Maintains records and files current for easy retrieval - Enters patient information for appointments - Reviews daily transaction journals to ensure all transaction batches are balanced - Handles patient accounts confidentially - CLERICAL - Post all charges and payments to each designated patient account - Uses appropriate adjustment and payment codes when posting to patient accounts - Refers necessary accounts to billing agency to process for collections - Ensure patient information is accurate in patient and computer records - Maintain chart order established by clinic, when filing correspondence in patient record - Performs other duties as assigned - STEWARDSHIP - Understands billing process - Handles collections of patient money in accurate honest mannerism - Handles patient accounts in confidential mannerism - Effective in personal time management - GUEST RELATIONS - Maintains good working relationships with patients, clinic staff, billing agency and insurance companies - Comply with regulatory standards for the industry and the clinic - Schedule patient appointments
Job ID
2020-109662
Department
Patient Accounting
Shift
Varied
Facility / Process Level : Name
CHI St. Vincent Health
Employment Type
Part Time
Location
AR-LITTLE ROCK
Patient Account Representatives with MercyOne, have a variety of skills in cash handling and credit card protocols. We are looking for dedicated local individuals (not a remote position) to join our Physician Billing Office team! Some of your responsibilities include: - Adheres to all cash handling and credit card processes and protocols - Maintains, batches and logs bank batches, electronic funds transfers, online banking website, and the online credit card website on a daily basis - Matches electronic remittance advices, logs information, and remits necessary information to Systems Team according to the Posting Protocol and within the established IT submission timeframe - Reconcile the cash reconciliation spreadsheet on a daily basis and provide month end support as required - Maintain a positive working relationship with the lockbox contact in order to identify and resolve any issuesScanner/Paper Claims Processing - Responsible for scanning documents into scanning database by assigning batch number and batch labels based on defined naming convention to ensure the documents are easily accessible through defined search techniques - Assists others in locating scanned documents involving complex searches - Responsible for preparing paper claims to be filed to the insurance payers by editing the claims as required by the payers and attaching EOB copies as necessary. - Files all scanned documentation and prepares documents for off-site storage MercyOne provides you with the same level of care you provide for others. We care about our employees' well-being and offer benefits that complement work/life balance.                                                   We offer the following benefits to support you and your family: - Health/Dental/Vision Insurance - Flexible spending accounts - Voluntary Protection: Group Accident, Critical Illness, and Identity Theft  - Free Premium Membership to Care.com with preloaded credits for children and/or dependent adults - Employee Assistance Program (EAP) for you and your family - Paid Time Off (PTO)  - Tuition Assistance for career growth and development - Matching 401(k) and 457(b) Retirement Programs - Wellness Program #missioncritical  
Job ID
2020-112331
Department
Physicians Billing System
Shift
Day
Facility / Process Level : Name
MercyOne
Employment Type
Full Time
Location
IA-ADEL
Patient Account Representatives with MercyOne, have a variety of skills in cash handling and credit card protocols. We are looking for dedicated local individuals (not a remote position) to join our Physician Billing Office team! Some of your responsibilities include: - Adheres to all cash handling and credit card processes and protocols - Maintains, batches and logs bank batches, electronic funds transfers, online banking website, and the online credit card website on a daily basis - Matches electronic remittance advices, logs information, and remits necessary information to Systems Team according to the Posting Protocol and within the established IT submission timeframe - Reconcile the cash reconciliation spreadsheet on a daily basis and provide month end support as required - Maintain a positive working relationship with the lockbox contact in order to identify and resolve any issuesScanner/Paper Claims Processing - Responsible for scanning documents into scanning database by assigning batch number and batch labels based on defined naming convention to ensure the documents are easily accessible through defined search techniques - Assists others in locating scanned documents involving complex searches - Responsible for preparing paper claims to be filed to the insurance payers by editing the claims as required by the payers and attaching EOB copies as necessary. - Files all scanned documentation and prepares documents for off-site storage MercyOne provides you with the same level of care you provide for others. We care about our employees' well-being and offer benefits that complement work/life balance.   We offer the following benefits to support you and your family: - Health/Dental/Vision Insurance - Flexible spending accounts - Voluntary Protection: Group Accident, Critical Illness, and Identity Theft  - Free Premium Membership to Care.com with preloaded credits for children and/or dependent adults - Employee Assistance Program (EAP) for you and your family - Paid Time Off (PTO)  - Tuition Assistance for career growth and development - Matching 401(k) and 457(b) Retirement Programs - Wellness Program #missioncritical  
Job ID
2020-112330
Department
Physicians Billing System
Shift
Day
Facility / Process Level : Name
MercyOne
Employment Type
Full Time
Location
IA-DES MOINES
ESSENTIAL FUNCTIONS:   - COMMUNICATION - Answers phones promptly and courteously - Responds to mail regarding account inquires - Answers patient questions - Works one on one with billing agency to actively collect past due balances - File all correspondence in patient record - Researches patient problems and complaints for causes and solutions - INFORMATION MANAGEMENT - Verifies all ICD-9, CPT codes and modifiers when posting to patient account - Maintains records and files current for easy retrieval - Enters patient information for appointments - Reviews daily transaction journals to ensure all transaction batches are balanced - Handles patient accounts confidentially - CLERICAL - Post all charges and payments to each designated patient account - Uses appropriate adjustment and payment codes when posting to patient accounts - Refers necessary accounts to billing agency to process for collections - Ensure patient information is accurate in patient and computer records - Maintain chart order established by clinic, when filing correspondence in patient record - Performs other duties as assigned - STEWARDSHIP - Understands billing process - Handles collections of patient money in accurate honest mannerism - Handles patient accounts in confidential mannerism - Effective in personal time management - GUEST RELATIONS - Maintains good working relationships with patients, clinic staff, billing agency and insurance companies - Comply with regulatory standards for the industry and the clinic - Schedule patient appointments
Job ID
2020-134375
Department
Cardiology Clinic
Shift
Day
Facility / Process Level : Name
CHI St. Vincent Health
Employment Type
Full Time
Location
AR-LITTLE ROCK
- COMMUNICATION - Answers phones promptly and courteously - Responds to mail regarding account inquires - Answers patient questions - Works one on one with billing agency to actively collect past due balances - File all correspondence in patient record - Researches patient problems and complaints for causes and solutions - INFORMATION MANAGEMENT - Verifies all ICD-9, CPT codes and modifiers when posting to patient account - Maintains records and files current for easy retrieval - Enters patient information for appointments - Reviews daily transaction journals to ensure all transaction batches are balanced - Handles patient accounts confidentially - CLERICAL - Post all charges and payments to each designated patient account - Uses appropriate adjustment and payment codes when posting to patient accounts - Refers necessary accounts to billing agency to process for collections - Ensure patient information is accurate in patient and computer records - Maintain chart order established by clinic, when filing correspondence in patient record - Performs other duties as assigned - STEWARDSHIP - Understands billing process - Handles collections of patient money in accurate honest mannerism - Handles patient accounts in confidential mannerism - Effective in personal time management - GUEST RELATIONS - Maintains good working relationships with patients, clinic staff, billing agency and insurance companies - Comply with regulatory standards for the industry and the clinic - Schedule patient appointments
Job ID
2021-150695
Department
Cardiology Clinic
Shift
Day
Facility / Process Level : Name
CHI St. Vincent Health
Employment Type
Per Diem
Location
AR-LITTLE ROCK
Patient Account Representatives with MercyOne, have a variety of skills in cash handling and credit card protocols. We are looking for dedicated local individuals (not a remote position) to join our Physician Billing Office team! Some of your responsibilities include: - Adheres to all cash handling and credit card processes and protocols - Maintains, batches and logs bank batches, electronic funds transfers, online banking website, and the online credit card website on a daily basis - Matches electronic remittance advices, logs information, and remits necessary information to Systems Team according to the Posting Protocol and within the established IT submission timeframe - Reconcile the cash reconciliation spreadsheet on a daily basis and provide month end support as required - Maintain a positive working relationship with the lockbox contact in order to identify and resolve any issuesScanner/Paper Claims Processing - Responsible for scanning documents into scanning database by assigning batch number and batch labels based on defined naming convention to ensure the documents are easily accessible through defined search techniques - Assists others in locating scanned documents involving complex searches - Responsible for preparing paper claims to be filed to the insurance payers by editing the claims as required by the payers and attaching EOB copies as necessary. - Files all scanned documentation and prepares documents for off-site storage MercyOne provides you with the same level of care you provide for others. We care about our employees' well-being and offer benefits that complement work/life balance.   We offer the following benefits to support you and your family: - Health/Dental/Vision Insurance - Flexible spending accounts - Voluntary Protection: Group Accident, Critical Illness, and Identity Theft  - Free Premium Membership to Care.com with preloaded credits for children and/or dependent adults - Employee Assistance Program (EAP) for you and your family - Paid Time Off (PTO)  - Tuition Assistance for career growth and development - Matching 401(k) and 457(b) Retirement Programs - Wellness Program #missioncritical
Job ID
2021-150609
Department
Physicians Billing System
Shift
Day
Facility / Process Level : Name
MercyOne
Employment Type
Full Time
Location
IA-DES MOINES
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